团队内冲突对团队决策质量和满意度影响的实证研究

Conflict is a pivotal variable influencing team decision performance. This article reviewed literature on intragroup conflict and studied how different types of conflicts affect perceived team decision quality and satisfaction. We conducted a survey on 156 managers and found that the task-relationship conflict dimensions are also valid in the Chinese context. We also found that both task conflict and relationship conflict are negatively related to team members’ decision satisfaction. Relationship conflict acts as a mediator between task conflict and decision satisfaction. __________ Translated from Guanli pinglun 管理评论 (Management Review), 2007, 19(7): 10–15     

模块化组织模式的构建与运作——基于海尔"市场链"再造案例的研究

The concept of modularity can be applied not only to complex product system design, but also to business system interpretation and design. However, the amount of literature on modular organization is much less than that on product modularity. Based upon a case study on Haier’s reengineered business-process system after the “market-chain” reform, this paper examines the course of its process decomposition to form a prototype of modular organization, and further analyzes the evolution of the three key factors in the design rules, which make the independent modules interact with others to form a complex system. The study shows that a system will gain strategic flexibility when more business units in service supplying and product manufacturing are treated as modules of the firm. Meanwhile, a system will become more complex when the number and variety of modules increase, which in turn induces the evolution in the process of the modular organization’s decomposition and integration. Translated and revised from Guanli Shijie 맜理世界 (Management World), 2008, (4): 122–139     

中国企业增长的路径选择：自源、借力还是并购

中国企业主要的成长模式深深植根于企业文化和结构中,较多表现为倾向选择单一的增长路径,直到遇到发展瓶颈时才被动考虑其他路径,而当采取其他增长路径遇到挫折时,又退回原来的成长路径。自源、借力和并购三种增长路径应该如何选择,关键取决于外部资源获取的难易和时间成本的大小。总体原则是,当外部资源较难获得时,企业选择自源式增长为佳;当时间成本较大时,企业选择借力和并购式增长为佳。     

Fiscal Realities for the State and Local Governments

The U.S. economic slump of 2008, as usual for all economic slumps, has taken a dramatic toll on state and local government revenues and budget surpluses. As predictable as this is when properly modeled, states in particular have been even less well prepared than normal. Therefore, it appears that government budget officers, policymakers and their economic advisors, and private-sector economists need help in understanding the external and internal drivers of budget outcomes. A primary goal of this study is to quantify the highly regular, cyclical revenue patterns that emerge when actual revenues are purified of legislated changes. This should assist policy formulation today—as states consider higher tax rates or borrowing—by promoting an understanding of what is temporary and what is permanent in the current revenue weakness. Moreover, if these lessons are learned, future revenue forecasting and budget planning at the state and local levels should be materially enhanced. A second goal is to examine the true sources of the exceptional expenditure growth that precluded the normal buildup of a solid surplus during the economic boom of 2003–2007. The principal culprit is shown to be state and local government pay inflation that has far exceeded private sector norms for the past three years rather than an exceptional medical care burden, as some might think.     

Community and aftershock: New venture founding in the wake of deadly natural disasters

The entrepreneurship literature has advanced our understanding of how natural disasters affect new venture founding in their wake. However, despite providing valuable insights, most existing studies focus on theoretical mechanisms that, explicitly or implicitly, invoke material losses or do not hone in on the theoretical effect of human losses caused by these events. This is an important omission because the social psychology literature suggests that individual reactions to human death are not only stronger than (i.e., higher in scale), but qualitatively different (i.e., infinitely stronger) from, those involving other types of losses. The present study addresses this oversight by drawing from the social psychology literature on the emotive and cognitive heuristics (e.g., the incidental emotion and availability biases) induced by human death and developing and testing a theory of how the death toll caused by natural disasters decreases new venture founding by inducing irresolvable uncertainty. Moreover, the study draws from research on how strong pre-disaster local participation in voluntary associations—by increasing the social, symbolic, cultural and material resources in a community—protects against such negative effects. Contributions to both the post-disaster venturing and the broader resiliency literatures are discussed.Executive summaryNatural disasters are on the rise, and the United Nations predicts that these phenomena will pose the single most important threat to social, political and economic stability in the upcoming decades. Entrepreneurship holds great promise for helping regions recover from the havoc wreaked by these events. However, much of the existing entrepreneurship research has not focused sufficiently on how the human death toll caused by natural disasters affects subsequent new venture creation. This is an important question because the existing psychology literature suggests that human death elicits disproportionately high negative individual reactions, which may lead prospective entrepreneurs in afflicted regions to stop or delay their plans to start new ventures, precisely at the time when those ventures are needed the most to help with regional recovery. This study fills this gap by examining how the death toll caused by natural disasters affect new venture creation in counties in the United States between 1991 and 2018. The study finds that the death toll caused by natural disasters in a county has a negative effect on post-disaster venturing in that county, but that strong pre-disaster participation in voluntary associations (e.g., the Girl Scouts, parent teacher associations, etc.) protects against this effect because it allows communities to work together to overcome the challenges posed by these deadly events. This last result highlights the importance that policymakers at every government level and local communities realize the critical role that local participation in voluntary associations prior to deadly disasters can have in fostering entrepreneurship after such events, thereby accelerating regional recovery.     

基于不同动机的联盟控制方式选择及其对联盟绩效的影响——中国企业联盟的实证分析

Strategic alliance can aid firms to build and sustain their competitive advantages. Firms set up strategic alliance mainly for two purposes: resource acquisition and capability learning. Formal control and social control are two widely adopted control mechanisms to secure the effectiveness of strategic alliance. In this study, we construct a model to analyze the choice of control mechanisms based on alliance motivations and the influence of control mechanisms on alliance performance. Based on a survey of 607 Chinese firms, we find that when resource acquisition is the key motivation behind alliance, formal control should be enhanced. Whereas when capability learning is the main purpose of alliance, social control becomes a better choice. Furthermore, this research also finds that the impact of both formal control and social control on alliance performance are nonlinear. Suggestions are provided on how to effectively use control mechanisms to attain the purposes of strategic alliance and on how to use control mechanisms to enhance alliance performance. __________ Translated and revised from Nankai guanli pinglun 南开맜理评论 (Nankai Business Review), 2007, (5): 4–11     

Development and validation of the Agents’ Socially Desirable Responding (ASDR) scale

While the marketing discipline has advanced knowledge by augmenting objective measures of marketing performance with survey-solicited subjective measures, it has not adequately attended to potential response biases. The authors’ review of the literature highlights the need for a valid measure of socially desirable responding that can be used in detecting social desirability bias in managers’ responses to subjective performance measures. Agents’ Socially Desirable Responding (ASDR) scale development and validation procedures are described. Validation efforts reveal the psychometric properties of the eight-item ASDR scale and provide evidence of its utility.     

Environmental Respect: Ethics or Simply Business? A Study in the Small and Medium Enterprise (SME) Context

In recent years there have been ever-growing concerns regarding environmental decline, causing some companies to focus on the implementation of environmentally friendly supply, production and distribution systems. Such concern may stem either from the set of beliefs and values of the company’s management or from certain pressure exerted by the market – consumers and institutions – in the belief that an environmentally respectful management policy will contribute to the transmission of a positive image of the company and its products. Sometimes, however, ethics and market rules are not enough to deal with this situation and specific laws must be considered. This is the case when companies base their activity on the ‹ethics of self-interest’ concentrating their efforts on projecting an adequate image – e.g. environmental respect – rather than fundamentally behaving in environmentally respectful ways. This article, taking as reference the SME context, discusses the reasons for implementing environmentally friendly systems. Both ethics and business seem to be relevant and, therefore, a certain balance between market and interventionism seems to be necessary.     

Compatibility Under Differentiated Duopoly with Network Externalities

This paper investigates a firm’s equilibrium behavior under product compatibility, product differentiation, and the network effect. We find that a firm with a higher degree of compatibility has a greater competitive disadvantage due to its higher spillover effect with other firms. A firm under Cournot competition can increase its demand and profit by decreasing consumers’ subjective belief about the degree of differentiation between products, when the firm’s product compatibility and/or relative production cost is sufficiently small. When the relative production cost satisfies certain conditions, the principle of maximum differentiation exists. However, the principle of minimum differentiation never exists. Furthermore, when firms can freely determine their own compatibility, each firm will choose the lowest degree of compatibility, in contrast to the social optimum in which both firms choose the highest degree of compatibility. A social dilemma occurs.     

An exploratory look at supermarket shopping paths

We present analyses of an extraordinary new dataset that reveals the path taken by individual shoppers in an actual grocery store, as provided by RFID (radio frequency identification) tags located on their shopping carts. The analysis is performed using a multivariate clustering algorithm not yet seen in the marketing literature that is able to handle data sets with unique (and numerous) spatial constraints. This allows us to take into account physical impediments (such as the location of aisles and other inaccessible areas of the store) to ensure that we only report feasible centroid paths. We also recognize that time spent in the store plays an important role, leading to different cluster configurations for short, medium, and long trips. The resulting three sets of clusters identify a total of 14 “canonical path types” that are typical of grocery store travel, and we carefully describe (and cross-validate) each set of clusters. These results dispel certain myths about shopper travel behavior that common intuition perpetuates, including behavior related to aisles, end-cap displays, and the “racetrack.” We briefly relate these results to previous research (using much more limited datasets) covering travel behavior in retail stores and other related settings.     

Does a Consumer’s Religion Really Matter in the Buyer–Seller Dyad? An Empirical Study Examining the Relationship Between Consumer Religious Commitment,Christian Conservatism and the Ethical Judgment of a Seller’s Controversial Business Decision

Religion is an important cultural and individual difference variable. Yet, despite its obvious importance in consumers’ lives, religion in the United States has been under-researched. This study addresses that gap in the literature and investigates the influence of consumer religion in the buyer–seller dyad. Specifically, this study examines the influence of consumer religious commitment and a Christian consumer’s conservative beliefs in the United States on store loyalty when retailers make business decisions which are potentially reli- gious objectionable. This study uses structural equation modeling and applies Anderson and Gerbing’s (Psychol Bull 103(3):411–423, 1988) two-step approach to exam- ine data obtained from a national sample of 531 consumers. The results from this study suggest that consumers evaluate seller’s actions and form ethical judgments. These judgments are a major explanatory variable in consumer store loyalty intentions.     

Impact of founder experience on exit intentions

Entrepreneurial exit—the process by which the founders of privately held firms leave the firm they helped to create (DeTienne, J Bus Venturing, 2010)—is an important component of the entrepreneurial process, yet researchers know very little about it. We examine entrepreneurs’ intentions to exit by a range of possible exit paths [acquisition, initial public offering (IPO), family succession, employee buyout, independent sale, liquidation], building on Gimeno et al.’s (Adm Sci Q 42:750–783, 1997) notion of thresholds as they apply to a simple survival/exit dichotomy, and expanding this to include different intended paths of exit. Our results indicate that entrepreneurs intend to pursue different exit paths based on previous entrepreneurial experience, industry experience, age, and education level. Our findings provide preliminary evidence that differences between intended exit and failure are underspecified in the literature, since exit consists of many unique paths. Also, in support of threshold theory, we find that the intended exit path is driven by factors other than firm performance.     

How Leadership and Commitment Influence Bank Employees’ Adoption of their Bank’s Values

Retail banking is facing many challenges, not least the loss of its customers’ trust and loyalty. The economic crisis is forcing banks to examine their relationships with stakeholders and to offer greater reassurance that their brand promises will be delivered. More than ever, banks need to stand for something positive and valued by stakeholders. One way to achieve this is through paying more attention to brand values. Our article explores how values are adopted by employees within a bank. When employees ‘live’ their brand’s values, their behaviour during customer interactions reflects this, encouraging the strengthening of customer relationships. Specifically, we test the relationship between leadership style, employee commitment, and the adoption of values. Data was collected from a survey of 438 branch employees in a leading Irish retail bank. The study found that a structured and directive leadership style was effective at encouraging the adoption of the bank’s values. Moreover, when employees are committed to the organisation, this has a significant impact on their adoption of values. Thus, this study supports the literature which suggests that leadership and commitment are prerequisites for values adoption.     

The “Lisbon Goal” of the EU: Rhetoric or Substance?

This paper explores the relationship between the rhetoric of the Lisbon Goal of the EU and key insights from trade theory and growth theory. It argues that the policy initiative as such is valid, but the paradigm of international competitiveness is potentially misleading. The focus should, instead, be on productivity. Industrial policies, while potentially valid against the backdrop of recent developments in growth theory, are subject to pitfalls in practice. Policies focusing on institutions are more promising. The paper offers a framework for discussing the role of different types of institutions with respect to the Lisbon Goal. This paper goes back to a joint presentation with Mario Nava at the Diplomatic Academy of Vienna—40th Anniversary Symposium “A Changing Europe in a Changing World” June 24–25, 2004.     

Building an integrative model of small business growth

The purpose of this article is to develop an integrative model of small business growth that is both broad in scope and parsimonious in nature. Such a “big picture” model provides an opportunity (1) to gauge how much we really know about small business growth, when we simultaneously consider the constructs from the dominant perspectives, (2) to assess the contribution of each of these perspectives, (3) to examine the indirect effects that some constructs from one perspective might have on small business growth through constructs from another perspective, and (4) to consider different levels of analysis. Based on an analysis of data from 413 small businesses, we derive a set of propositions that suggest how entrepreneurial orientation, environmental characteristics, firm resources, and managers’ personal attitudes directly and/or indirectly influence the growth of small businesses.      

The Dynamics of Fair Trade as a Mixed-form Market

This article analyses the Fair Trade sector as a “mixed-form market,” i.e., a market in which different types of players (in this case, nonprofit, co-operative and for-profit organizations) coexist and compete. The purposes of this article are (1) to understand the factors that have led Fair Trade to become a mixed-form market and (2) to propose some trails to understand the market dynamics that result from the interactions between the different types of players. We start by defining briefly Fair Trade, its different dimensions (including the “fair” quality of the products) and its organizational landscape, focusing on the distinction between the pioneer “Alternative Trading Organizations” and the second-mover companies. Then, we recall the theoretical emergence factors for each type of organization (nonprofit, co-operative and for-profit) and apply these emergence factors to the context of Fair Trade. This analysis allows us to capture the specificities of each type of operator with regard to Fair Trade and, thus, to have a better understanding of the dynamics in the sector. Such dynamics includes competition, but also conflict and partnership. Our analysis includes elements on ethical imitation, consumers’ behaviors, effects on welfare and the role of the government.     

Workplace Spirituality and Business Ethics: Insights from an Eastern Spiritual Tradition

The author extends theory on the relationship between workplace spirituality and business ethics by integrating the “yamas” from yoga, a venerable Eastern spiritual tradition, with existing literature. The yamas are five practices for harmonizing and deepening social connections that can be applied in the workplace. A theoretical framework is developed and two sets of propositions are forwarded. One set emanates from the yamas and another one conjectures relationships between spirituality and business ethics surfaced by the application of these spiritual practices from yoga.     

Aggregation of Individual Preference Structures in Ahp-Group Decision Making

This paper presents a new procedure, to which we have given the name Aggregation of Individual Preference Structures (AIPS), whose objective is to deal with multiactor decision making when using Analytic Hierarchy Process (AHP) as the methodological support. This procedure incorporates ideas similar to Borda count methods and transfers to the case of preference structures the principle of aggregation employed in the two approaches traditionally followed in AHP-group decision making (aggregation of individual judgments and aggregation of individual priorities). The new aggregation method allows us to capture: (i) the richness of uncertainty inherent to human beings; (ii) the vision of each decision maker within the context of the problem; (iii) the interdependencies between the alternatives being compared and (iv) the intensities of the preferences that each decision maker gives to these interdependencies. From the preference structure distribution associated to each decision maker, this new approach (AIPS) provides the holistic importance of each alternative and ranking, as well as the most representative preference structure distribution for the group. The knowledge derived from these could be employed as an initial step in the search for consensus, which characterises the negotiation processes followed by the actors involved in the resolution of decisional problems. An earlier version of this paper was presented at the GDN2005 Conference held at Vienna. The work has been partially funded under Research Projects “Electronic Government. Internet-based Complex Decision Making: e-democracy and e-cognocracy” (Ref. PM2004-052) and “Internet-based Complex Decision Making. Decisional Tools for e-cognocracy” (Ref. TSI2005-02511).     

Nanoethics: Old Wine,New Bottles?

This paper reviews the question of whether “nanoethics” should be treated as a special essay in ethics, quite different to bioethics, cyberethics, or neuroethics. Whilst some believe that a fundamental rethinking of our ethics is needed, others conclude that ethics as applied to nanoproducts or to nanomedicine will prove to be largely a case of business as usual. The paper is in four principal parts. In the first part, the basic pattern of ethical argument is set out, a pattern that holds no matter which of the emerging technologies is under debate. In the second part, a sketch is offered of the way in which precautionary reasoning plays relative to three key ethical constituencies (utilitarian, rights-led, and dignitarian), including some reflections on how these constituencies would view the so-called precautionary principle (as a guide to regulators). In the third part, the essential features of a particular kind of ethical community, (a “community of rights”) are outlined, such a community being put forward as the appropriate setting for debating matters of nanorisk and regulation. In such a community, the protection of rights is focal, ethics and regulation are viewed as deeply connected discourses, and the aspiration is to develop regimes of control and compensation that are fully integrated and coherent. Finally, there is a discussion of the way in which this kind of community, with its rights-led approach to precaution, would address questions concerning liability for nanoproducts and nanomedical services in a context of profound uncertainty.