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1.
What we have been reviewing is a workplace ethic of excellence, a management philosophy that has at its core a creative orientation that encourages diversity of vision that drives risk taking, participation, and collaborative employee endeavors within the context of shared rewards. To achieve this ethic of excellence in an industry battered by socio-eco-political and ethical hurricanes, we need to be genuflecting at the altar of opportunity and engaging in brainstorming, not only about the future, but also how we are going to get there. We need to abandon the reflex of engaging in crisis management. Health care management must assume the role of coach, mentor, and visionary, thus shedding the inane propensity to move along the comfortable road of bureaucracy, cynicism, redundancy, and control. Our future lies in a proactive, organizationally integrated, customer-oriented, and enabling environment that delivers high quality standards that maximize productivity. Therefore, in a world of change, there must be a marriage between quality improvement and productivity through implementation of QIPP processes and culture. 相似文献
2.
We propose a two-stage data envelopment analysis model to give an insight on the internal structure of the banking sector and study the important role of service quality in the production process. The first stage deals with the production performance and is related with the optimal use of resources to produce banking services, whereas the second stage deals with the service quality performance using customer-reported satisfaction and loyalty measures. This paper analyzes the efficiency and productivity of 36 branches of a single bank of Greece over the period 2016–2018. The results indicate the existence of a strong trade-off between production and service quality. Further insights of the study indicate that the branch size significantly affects the service quality and overall efficiency. Moreover, the employee assessments by the performance appraisal system of the bank are mainly associated with the service production and not with service quality. Finally, this study presents a managerial decision-making matrix and makes recommendations to help bank managers to improve the retail network performance. 相似文献
3.
《Economic Systems》2001,25(3):253-274
The actual mainstream view of academics emphasizes the so-called “two-corner solution” with either completely fixed or independently floating exchange rates. We will argue in this paper that the requirements for fixed rates are rather too restrictive to be successful. On the other hand, the advantage of an independent float is only valid for small open economies under the assumption of exchange rate movements closely related to movements in the fundamentals. We suggest as a “third way”, a strategy of flexible exchange rate targeting where central banks simultaneously manage interest rates and exchange rates in a way that guarantees both the achievement of domestic macroeconomic objectives and an equilibrium on the international financial markets. 相似文献
4.
Given the increasing concerns about the escalation in executive compensation, this study aims to provide new insights into the link between executive pay and firm performance by empirically testing for an inverse U-shaped relationship. For this purpose, we re-examine the relation using a nonlinear model. Our results show a significant inverse U-shaped relationship between executive pay and firm performance. The finding provides support for both optimal contracting and managerial power theories with the former dominating at low level of firm performance and the latter dominating at high level of firm performance. 相似文献
5.
M. Teresa Anguera Angel Blanco-Villaseñor José Luis Losada Pedro Sánchez-Algarra Anthony J. Onwuegbuzie 《Quality and Quantity》2018,52(6):2757-2770
The literature on mixed methods and multimethods has burgeoned over the last 20 years, and researchers from a growing number and diversity of fields have progressively embraced these approaches. However, rapid growth in any movement inevitably gives rise to gaps or shortcomings, such as “identity crises” or divergent conceptual views. Although some authors draw a clear and sometimes opinionated distinction between mixed methods and multimethods, for others, they are synonymous. The concepts underlying both terms therefore have become blurred and generated much confusion. The aim of this article is to explore the origins of the confusion, describe our view of mixed methods and multimethod studies, and by doing so, help to clearly delineate the two concepts. The authors have presented their opinion of how these terms and concepts should be distinguished and call for a constructive debate of the issues involved in the mixed methods and multimethod literature. This is a way truly to propel the field forward. 相似文献
6.
Based on some cases of notable successes in Latin America, some microfinance practitioners advocate a transformation of non-profit microfinance organizations into private and regulated companies. The performance of the latter is supposed to be higher than those of non-profit organizations. From this point of view, there is a relationship between the legal status of MFIs and their performance. This article's main objective is to test this relationship from the comparison of performance of 202 MFIs in the period from 2001 to 2006. Rather than restricting the comparison to NGOs and private companies, cooperatives have also been taken into account to compare the performance by the dominant legal forms of MFIs. The results show that the performance of private corporations is better than that of NGOs only when portfolio quality is used as an indicator for measuring performance. Also, our results show that for profit MFIs are more socially efficient than not-for-profit MFIs. The commercial approach of microfinance does not seem inconsistent with the social mission of MFIs. 相似文献
7.
Darshan Zala 《Economic Affairs》2013,33(2):232-245
This paper examines the proposition, set out in The Spirit Level, that inequality is associated with high levels of obesity. It reviews existing literature and uses British Household Panel Survey data to study how district‐level and regional‐level income inequality is related to obesity in the UK. This is likely to be the first study of its type that uses individual‐level data that is representative of the UK population. We find little evidence to support policies that reduce income inequality with the aim of reducing obesity levels in the UK. 相似文献
8.
This paper investigates the relationship between the occurrence of currency and banking crises using high-frequency data for a sample of 94 countries during 1980–2010. The two types of crises are proxied by continuous, multi-categorical and dummy variables based on market pressure indexes, and a dummy variable from the Laeven–Valencia banking crises database. Results suggest that a bidirectional leading relationship exists between the two types of crises. However, banking crises do not lead currency crises robustly when banking crises are proxied by dummies based on market pressure indexes. Finally, currency crises have robust state dependence, but this is not the case for banking crises. 相似文献
9.
Anzelika Zaiceva 《Labour economics》2010,17(2):443-454
This paper examines whether female East–West migrants in Germany face a differential effect on their labor market outcomes after they move compared to both males and stayers. It builds on a “difference-in-difference-in-difference” approach, employs a matching procedure to define the corresponding before and after periods for movers and stayers and uses panel data techniques to difference away time-invariant unobservable confounders. I find that migrant women after migration do not experience significantly different earnings or employment prospects, compared to migrant males and female stayers. They do, however, face an additional negative effect on hours worked and on annual income. The results also suggest that for them, the income effect seems to dominate the substitution effect and they substitute some market work in the West with home production, in particular, with childcare. 相似文献
10.
《Economic Outlook》2013,37(4):5-13
Despite very strong inflation prior to the financial crisis, the correction in UK house prices has been relatively modest and much smaller than those in countries such as the US, Ireland and Spain. The relative resilience of the UK market appears to be a reflection of very tight supply which has effectively put a floor under prices.… 相似文献
11.
To what extent is public debt private liquidity? Much policy advice given in the aftermath of the financial crisis rests on the assumption that increasing public debt relaxes borrowing constraints of private households. This is the case for ad-hoc debt limits, which are exogenous to public policy. Instead, if debt limits are fully endogenous, as e.g. in the case of the natural borrowing limit, public debt has no impact. We assume that borrowing limits arise because of limited contract enforceability and are therefore determined as equilibrium outcomes. Using an incomplete markets economy in which households are subject to uninsurable earnings shocks, we show that public debt provides some liquidity, but less so than it would if constraints were imposed ad-hoc. We show that generating borrowing constraints as an equilibrium outcome substantially alters the answers to other important questions, such as for the welfare effects of government debt or its impact on real economic activity. 相似文献
12.
Michael R. Ford 《Public Management Review》2016,18(7):972-992
In this paper, survey data collected from nonprofit charter school board and elected public school board members in Minnesota is used to test three hypotheses relating to theories of New Public Management, democratic governance, and small group dynamics. We find that nonprofit charter school board members perceive lower levels of conflict, place less priority on the general public, and perceive a higher degree of governance responsibly in the area of financial management, than elected board members. We conclude that the increased use of nonprofit charter schools has potentially substantial implications on accountability and effectiveness in the delivery of public education. 相似文献
13.
Mehmet Yazici 《Quality and Quantity》2010,44(1):167-172
This paper explores the existence of the J-curve effect in Turkish services. The model of Bahmani-Oskooee (Rev Econ Stat 67:500–504, 1985), one of the most commonly employed model in the j-curve literature, is adopted. Using quarterly data from 1986: I to 1998: III, we find that, as a result of real depreciation of Turkish currency, YTL, services trade balance initially improves, then worsens and improves again in the short run. This is a pattern indicating that J-curve effect does not exist in Turkish services sector. We also find that depreciation of Turkish Lira improves the trade balance of the sector in the long run, a result consistent with earlier findings for the whole Turkish economy. 相似文献
14.
《Economic Outlook》2014,38(2):21-25
In recent years several observers have suggested that higher inflation targets might be economically beneficial. We examine the case for this, but find it unconvincing. There has been a large fall in the risk premia embedded in government bond yields over the past 25 years. Higher inflation targets would risk reversing some of these gains. We also doubt that higher inflation targets would yield the additional policy flexibility that is sometimes claimed. Nevertheless, we do detect a shift by central banks over recent years towards more tolerance of inflation risks at the margin – as seen in the adoption of ‘forward guidance’ and more ‘flexible’ inflation targeting. 相似文献
15.
We study the impact of family size on intermediate and long-term outcomes using twin births as an exogenous source of variation in family size in an unusually rich dataset. Similar to recent studies, we find no evidence of a causal effect on long-term outcomes and show that not taking selection effects into account will likely overstate the effects. We do, however, find a small but significant negative impact of family size on grades in compulsory and secondary school among children who are likely to be vulnerable to further restrictions on parental investments. 相似文献
16.
Barry ReillyRobert Witt 《Labour economics》2011,18(3):360-370
This paper assesses the evidence for a racial difference in both the dispensation of formal disciplinary sanctions and in the number of fouls called by referees in professional football. The study uses a unique dataset comprising player match-level information drawn from five recent seasons of the English Premiership. These data were merged with data from other sources to identify, among other things, the racial affiliation of the player across four separate categories (viz., white, black, mixed race, and Asian). No systematic evidence of an unfair treatment of players from the non-white minority groups in respect of either the receipt of disciplinary cards or in the number of penalised fouls called by referees was detected. 相似文献
17.
It is a feature of competitive markets with forward-looking participants that a good’s benefit and its production cost are equalized in equilibrium and that no resources are wasted during the adjustment process. For housing markets, there is mixed evidence whether they meet this standard of allocative efficiency. Based on a unique data set with rich information on prices and cost, we examine the market for single-family houses in Germany’s capital Berlin. At the aggregate market level, we find that prices and cost tend to equalize in the long run. Short-run adjustment appears to be sufficiently fast and properly anticipated to prevent systematic excess profit opportunities. At the cross sectional level of individual houses, we find support that resources are allocated efficiently between different market segments. Taken together, our results provide sufficient evidence that the market in Berlin is efficient. 相似文献
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19.
Branimir Jovanovic 《Economic Systems》2018,42(2):248-268
This paper investigates when there is a Kuznets curve, that is, under which conditions income inequality eventually declines with economic growth. The analysis was performed on a sample of 26 ex-socialist countries from the former Eastern Bloc, during the post-socialist years. These countries had very similar characteristics when socialism collapsed, but very different experiences with transition afterwards, which makes them a suitable group for analysing the relationship between GDP and inequality. We focus on four factors that may shape this relationship – labour market institutions, the market power of companies, social benefits and taxes. Our findings suggest that the Kuznets curve is present only when control of companies’ market power is effective and taxes are high. 相似文献
20.
《Journal of Quality Management》1997,2(1):67-86
Much has been written about Total Quality Management (TQM) but, to date, there has been relatively little empirical investigation. Therefore, this work addresses the overarching question of whether or not TQM measurably improves firm performance. For a sample of sixty firms, that have demonstrated a commitment to TQM for a period of at least five years, we find that the strategy is associated with superior stock-market performance (on a market- and risk-adjusted basis) and improved profit margins. 相似文献