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Book Reviews     
References to ‘customers’ have become commonplace in the policy discourses within UK government and other public sector bodies. It is a working assumption of UK public sector management that the concept of the ‘customer’ can be applied to any public sector service agency or department; and this paper analyses how the UK government's revenue department, formerly titled the Inland Revenue (IR), re-characterised firstly taxpayers and latterly tax claimants as ‘customers’, rather than ‘users’, of IR services. This paper identifies some problems, dilemmas and ambiguities associated with this reconceptualisation in the context of an organisation that is predominantly a regulating department. Far from being merely a reclassification of the taxpayer as customer, the emerging discourse and associated practices of the IR were in part embedded in organisational change, including the merger with HM Customs and Excise to form the present-day HMRC. Thus this case analysis illustrates the limits of consumerism as a strategic tool of a government revenue department and raises wider questions for public management.  相似文献   

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Book Reviews     
《The Journal of Finance》1997,52(5):2211-2214
Book reviewed in this article: Management and Control of Foreign Exchange Risk. By LAURENT L. JACQUE.  相似文献   

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Book Reviews     
《The Journal of Finance》1995,50(1):377-400
Book reviewed in this article: Financial Risk Management: Fixed Income and Foreign Exchange. By TIM S. CAMPBELL and WILLIAM A. KRACAW Financial Services: Perspectives and Challenges. Edited by SAMUEL L. HAYES Corporate Takeovers and Productivity. By FRANK R. LICHTENBERG The Econometric Modelling of Financial Time Series. By TERENCE C. MILLS Grain Futures Contracts: An Economic Appraisal. By S. CRAIG PIRRONG, DAVID HADDOCK, and ROGER KORMENDI Financial Institutions Management: A Modern Perspective. By ANTHONY SAUNDERS Advances in Behavioral Finance. By RICHARD H. THALER  相似文献   

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Book Reviews     
《The Financial Review》1980,15(2):57-58
Book reviewed in this article:
Competitive Bidding Under Uncertainty: The Case of Off Shore Oil Albert K. Smiley.
Exchange Risk and Exposure Richard M. Levich and Clas G. Wehlborg, editors  相似文献   

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Book Reviews     
MANAGEMENT ACCOUNTING-A CONCEPTUAL APPROACH L. R. Amey and D. A. Egginton
READINGS IN MANAGEMENT DECISION L. R. Amey (Editor)  相似文献   

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Book Reviews     
《The Journal of Finance》1995,50(4):1331-1355
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Book Reviews     
《The Financial Review》1978,13(2):72-73
Book reviewed in this article:
Disaster Insurance Protection: Public Policy Lessons By Howard Kunreuther with Ralph Ginsberg, Louis Miller, Philip Sagi, Paul Slovic, Bradley Borkan, Norman Katz
The Financial Reality of Pension Funding under ERISA By Jack L. Treynor, Patrick J. Regan, and William W. Priest, Jr. Homewood  相似文献   

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Book Reviews     
《The Journal of Finance》1984,39(4):1239-1246
Book reviewed in this article: An Introduction to Risk and Return from Common Stocks, 2nd Edition. By RICHARD A. BREALEY. Option Pricing. By ROBERT A. JARROW and ANDREW RUDD. Game Theory in the Social Sciences: Concepts and Solutions. By MARTIN SHUBIK. Multinational Business Finance. By DAVID K. EITEMAN and ARTHUR I. STONEHILL.  相似文献   

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Book Reviews     
《The Journal of Finance》1988,43(5):1287-1294
Book reviewed in this article: Equity Markets. By ROBERT A. SCHWARTZ. Money and Capital Markets. By TIM S. CAMPBELL. Short-Term Financial Management. By NED C. HILL and WILLIAM L. SARTORIS.  相似文献   

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Book Reviews     
《The Journal of Finance》1979,34(4):1067-1080
Book reviewed in this article: MONETARY ECONOMICS: Monetary Theory and the Demand for Money. By DOUGLAS FISHER. Micro-Economic Effects of Monetary Policy: The Fall-Out of Severe Monetary Restraint. The Regional Impact of Monetary Policy in the United States. FINANCIAL MARKETS: The Financial System by J. O. Light and William L. White. Money, Financial Flows, and Credit in the Soviet Union. By George Garvy. The Banking and Credit Systems of the USSR. By O. Kuschpeta. The Money Market: Myth, Reality and Practice, by Marcia Stigum. Multinational Business Finance. By David K. Eiteman & Arthur I. Stonehill. Klaus-Walter Reichel, Economic Effects of Exchange-Rate Changes  相似文献   

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Book Reviews     
《The Journal of Finance》1980,35(4):1057-1068
Book reviewed in this article: Financial Statement Analysis. By GEORGE FOSTER. Englewood Cliffs Problem and Failed Institutions in the Commerical Banking Industry. By JOSEPH F. SINKEY, JR. The Dow Jones-Irwin Guide to Modern Portfolio Theory. By ROBERT HAGIN. Forecasting: An Appraisal for Policy-Makers and Planners. By W. ASCHER. The Basic Theory of Corporate Finance. By KENNETH J. BOUDREAUX AND HUGH W. LONG. Englewood Cliffs The Investment Decisions of Firms. By STEPHEN J. NICKELL. Financing Black Economic Development. By TIMOTHY BATES AND WILLIAM BRADFORD Financial Management: An Introduction. By STEPHEN H. ARCHER, G. MARC CHOATE, AND GEORGE RACETTE.  相似文献   

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Book Reviews     
《The Journal of Finance》1985,40(5):1511-1518
Book reviewed in this article: Real Estate Finance. By C. F. SIRMANS. Investments. By NANCY L. JACOB and R. RICHARDSON PETTIT. Homewood, Illinois: Richard D. Irwin, Inc., 1984. Pp. xxii + 973. Introduction to Financial Management. By JOHN A. HALLORAN and HOWARD P. LANSER. Glenview, Illinois: Scott, Foresman and Company, 1985. Pp. 766. Financial Institutions and Markets in a Changing World, second edition. By DONALD R. FRASER and PETER S. ROSE. Plano, Texas: Business Publications, Inc., 1984. Pp. x + 786. Money, Financial Institutions, and the Economy. By WILLIAM B. HARRISON. Plano, Texas: Business Publications, Inc., 1985. Pp. xix + 591.  相似文献   

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Book Reviews     
《The Journal of Finance》1989,44(4):1105-1111
Book reviewed in this article: Stock Market Anomalies. By ELROY DIMSON, editor. Cambridge, UK: Cambridge University Press, 1988. Pp. xiii + 295. Bond Markets, Analysis and Strategies. By FRANK J. FABOZZI and T. DESSA FABOZZI. Englewood Cliffs, NJ: Prentice Hall, 1989. Pp. xx + 347. The Japanese Stock Market: Pricing Systems and Accounting Information. By SHIGEKI SAKAKIBARA, HIDETOSHI YAMAJI, HISAKATSU SAKURAI, KENGO SHIROSHITA, and SHIMON FUKUDA. New York: Praeger Publishers, 1988. Pp. xvi + 156.  相似文献   

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Book Reviews     
《The Journal of Finance》1983,38(4):1343-1352
Book reviewed in this article: Principles of Financial Management. By BENTON GUP. The International Monetary System, 1945–1981. By ROBERT SOLOMON The Economics of Private Pensions. By ALICIA H. MUNNELL. Personal Finance. By JOHN D. PENSON, Jr., DONALD R. LEVI, and CLAIR J. NIXON. Financial Econometrics for Researchers in Finance and Accounting. By H. RUSSELL FOGLER and SUNDARAM GANAPATHY. Stochastic Methods in Economics and Finance. By A. G. MALLIARIS and W. A. BROCK. International Finance: Text and Cases. By GEORGE FEIGER and BERTRAND JACQUILLAT.  相似文献   

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Book Reviews     
《The Journal of Finance》1986,41(2):521-527
Book reviewed in this article: Option Markets. By JOHN COX and MARK RUBINSTEIN. Englewood Cliffs, New Jersey: Prentice-Hall, Inc., 1985. Pp. iii + 498. Fundamentals of Investment Management, second edition. By GEOFFREY A. HIRT and STANLEY B. BLOCK. Homewood, Illinois: Richard D. Irwin, Inc., 1986. Pp. xvi + 710. International Debt: Systemic Risk and Policy Response. By WILLIAM R. CLINE. Washington, D.C.: Institute for International Economics, 1984. World Debt Crisis: International Lending on Trial. By MICHAEL P. CLAUDON (Editor). Cambridge, Massachusetts: Ballinger Publishing Company, 1986  相似文献   

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