Encounters in the Fields – Tourism to the Battlefields of the Western Front

The First World War is now slipping beyond the realm of lived experience, yet it continues to wield a profound fascination over the British modern imagination. The Western Front in France and Belgium, which was the decisive theatre of operations for the Allied troops, has fashioned its own mythology and imagery and has secured a firm place in modern memory. Although the unremarkable topography of the region now visually betrays little of the momentous nature of the battles fought across its expanses, thousands of British visitors travel to the area throughout the year. This paper explores the ways in which tourists embarking on commercial coach tours engage with the battlefield landscape by examining contemporary tourist performance. It also considers the role of the tour guide in setting and directing the tourist encounter.     

Socio-cultural criteria for the evaluation of rural tourism projects – a Delphi consultation

Tourism scholars highlight the use of evaluation as a tool in managing the development of tourism. However, despite the potential for extending knowledge and understanding, few evaluation studies form an integral part of tourism development practice. The study from which this article is drawn is exploratory in nature and investigates the possibility of formulating an index of generic criteria, for application in the development and management of rural tourism projects. Complementary research methods comprised a Delphi Survey, followed by a focus group and semi-structured interviews. This article focuses on those criteria, generated by Delphi panellists in Britain and South Africa, which pertain to the socio-cultural structure and environment in which rural tourism projects are located, the resources on which they are based and the adoption of appropriate management strategies to ensure that these are conserved and sustained. However, despite their support for the criteria generated respondents emphasised that, unless projects were financially viable and operated according to business principles, local communities would bear the costs of rural tourism development without reaping its benefits.     

Mergers and acquisitions in aviation – Management and economic perspectives on the size of airlines

This paper reviews literature and management perspectives on airline mergers and acquisitions. We find that M&A/consolidation is seen as a “game-changer” and mandatory to survive in aviation markets. We, therefore, apply DEA models to 66 airlines to evaluate whether big is indeed always beautiful. Our results suggest that the optimal airline size is between 34 and 52 bn available seat kilometre capacity and that airlines with more than 200 bn ASK are definitely too large to operate efficiently. This also applies when revenues are included in the DEA models, which is central as yield management and ancillary revenues are increasingly important.     

International Mobility Biographies: A Means to Capture the Institutionalisation of Long-distance Travel?

An important aspect of current international travel and tourism is the degree to which they are becoming embedded as regularised and prescribed parts of the lives of individuals, families, and various organisations. At the individual and family levels, patterns of regularised international mobility often only manifest themselves on a time scale that far exceeds that of the reference periods normally used in long-distance travel surveys. Other methods are thus needed to address these issues. This paper discusses a particular method used in ongoing research into the international mobility of young Swedes. Students in the last year of upper secondary school are asked to formulate their international mobility biographies, i.e. all international trips conducted during their childhood and adolescence. The paper discusses the potential of such a ‘biographical approach’ to gathering information about various forms of the regularisation or institutionalisation of international mobility. The approach suggested is contextualised through a review of relevant biographically oriented concepts and approaches in the fields of mobility and tourism research. Methodological challenges involved in collecting information on travel behaviour retrospectively are then discussed, with reference to initial experience gained from research concerning the international mobility of young Swedes.     

Port system evolution – the case of Latin America and the Caribbean

The explosion of global container trade in the last two decades has significantly influenced the port geography of Latin America & the Caribbean (LAC), leading to a concentration of container traffic at selected ports. Theory suggests that, as port systems become mature, they tend to deconcentration, partly due to the emergence of secondary ports. Previous research has examined the region’s dominant ports, but an unanswered research question is how the evolution of this port system is influencing and being influenced by the actions of those ports currently occupying a secondary rank in the LAC port hierarchy.The methodology is based primarily on analysis of time series data on container movements between 1997 and 2012, revealing patterns of cargo flows and transhipment location choices. The institutional context of devolution processes and new investments in the region provides additional insight into the performance of selected ports. From a theoretical perspective, this analysis is situated within the context of recent institutional approaches that examine the port’s ability to act through critical moments and junctures, in order to deepen understanding of which of the various factors influencing port system deconcentration are the most sensitive to successful institutional adaptations.Results show that the manufacturing of strategic locations can be successful and may have driven the emergence of secondary ports in the LAC system. This finding demonstrates how path dependence can be challenged by new developments, the identification and success of which are nevertheless contingent on factors such as the first mover advantage, port planning regimes and diversification of port roles. The paper identifies some of the key factors influencing the transition of a port system from concentration at a few dominant ports to a deconcentrated system of primary and secondary ports, which can be applied to other port systems in future research.     

Visitors’ diversified motivations and behavior – the case of the pilgrimage center in Krakow (Poland)

The article presents the visitors’ motivations and behavior at the pilgrimage center in Krakow (Poland). Here, the relation between these elements, i.e. whether their motivations have a correlation with what buildings they visit, is emphasized for the first time. The most important motivations for visits were religious and tourist ones, often rated equally high by the same respondents. They visited religious, cultural and tourist buildings and facilities. The stay of visitors with religious motivations was not limited to religious practices, but was extended by tourist behavior. Similarly, visitors with tourist motivations visited religious buildings and participated in religious practices. However, they visit tourist and cultural facilities more often. Additionally, the three groups of respondents were categorized and, on the basis of importance of the religious and tourist motivations, three types were distinguished, i.e. pilgrims, religious tourists and tourists. Their characteristic has been expanded by the analysis of their behavior. Nowadays, visitors’ motivations and behavior at pilgrimage centers include those typical for pilgrims and tourists in the traditional meaning. In addition to their religious function, these sites offer cultural and tourist facilities. The article highlights the dedifferentiation approach to visitors’ motivations and behavior, and in respect of the spatial organization of pilgrimage centers.     

Why did the chicken cross the road,and what’s funny about it? The role of transportation cartoons in social experiences

This article samples a number of transport related situations that cartoonists sketch in the media, thereby taking a stand and offering solutions regarding transportation issues. We discuss the relationship that is created by the cartoonists and ultimately involves both the general public and transportation professionals. Our analysis offers insight into popular perceptions of transportation experiences through social commentary, transmitted as graphic humor, regarding common situations, which are observed in transport systems. A theory and qualitative research based approach is used to address the complex connections between our daily responses and transportation contexts. An analysis of topical components of transportation systems and experiences as perceived by users and policymakers utilize the representations by cartoonists. By examining how the issues interrelate, we built a storyline that presents observations and critiques.     

How suitable is CBA for the ex-ante evaluation of transport projects and policies? A discussion from the perspective of ethics

Nowadays in most western countries CBA is the standard method to ex-ante evaluate transport policy options. Despite its popularity CBA has often been criticized for several reasons, most of them related to the utilitarian perspective and related ethical considerations. This paper gives an overview of ethically relevant critics on CBA. Rather than rejecting CBA as the method to be preferred the paper concludes that researchers should be aware of its limitations and gives guidance on how to deal with the weaknesses of CBA from an ethical point of view.     

Who is the main influencer on safety performance of dangerous goods air transportation in China?

The safety of dangerous goods transport by air is crucial to human and environment protection. This paper aims to identify the critical influence on dangerous goods’ safety performance in air transportation. Twenty risk factors are summarized and categorized by regulations and standards, government supervisor activities, operator activities and shipper activities. Several hypotheses are examined via structural equation modeling using a sample of online surveys in China. Results show that the operator and the government are the main influencers of safety performance in the air transport of dangerous goods. The total process safety is emphasized. The findings facilitate the prevention of accidents and unsafe incidents when transporting dangerous goods via air.     

Tourism and the ‘dry law’ in Kerala – exploring the nexus between tourism and alcohol

ABSTRACT

On the 24th of August 2014 the state of Kerala announced that alcohol will be progressively banned through different phases, with a plan of implementing a complete ban by 2025. The ban was eased in July 2017; yet, it sparked heated debates about its impacts on the tourism industry, which highlighted the strong nexus between alcohol and tourism. Despite animated discussions continued online for months after the announcement of the ban, there have not been studies assessing the impact of the ban on tourism/tourists. Through a thematic analysis of online texts published on TripAdvisor, this paper explores tourists’ perceptions and opinions of the implementation of the ‘Dry Law’ in Kerala. Moreover, this work also investigates whether the ban discouraged potential tourists to visit Kerala. Overall, our analysis reveals that the ban did not discourage potential tourists to visit Kerala, although many regarded the possibility of having moderate amounts of alcohol on holiday as pleasant. Importantly, our study also contends that the narratives about the ‘Dry Law’ produced and propagated online were often representative of political structures of power, which linked tourism to alcohol irrespective of the real impact of the ban on tourism.     

‘Be global,go local’ – innovation and creativity in the development of alternative guiding services in Budapest

Based on qualitative research methods, the paper explores the emergence of creativity and innovation in the development of guiding services, and analyses the cultural and spatial characteristics of alternative guided tours developed for niche markets in Budapest, Hungary. The study is part of a 3-year (2011–2014) research programme entitled ‘Creativity and its contribution to niche tourism development – following and creating trends’ that aimed to investigate the potential of niche tourism products in the Hungarian market. In order to understand the development process, characteristics and significance of alternative guiding in the city, a complex methodology of interviews, participant observation and content analysis of service providers’ websites and customers’ feedback on social media sites was used. The analysis suggests that although the impact of these alternative guided tours on the city’s tourist image is currently limited, they contribute to the repositioning of the destination and enrich its ambiance.     

For the young and old alike – An analysis of the determinants of seniors’ satisfaction with the true door-to-door DRT system EcoBus in rural Germany

Mobility and transportation service requirements change with growing age. Also in a car-based society like Germany many seniors need to give up driving the car and are dependent on relatives or public transport. Especially in rural areas, the accessibility of public transport is often limited. Demand responsive transportation has occasionally been proposed by researchers as a viable alternative to stop-, route- and time-based public transportation to address such problems. This case study analyses passenger data from the true DRT system EcoBus to identify distinct drivers of old passengers’ satisfaction compared to other passengers. Contrary to existing literature, older people stated to be even more satisfied with the service then younger travellers did. Moreover, older travellers tend to travel alone, but showed slightly higher satisfaction when travelling in groups. The results suggest that older people might be more open-minded and positive regarding flexible public transport schemes than expected.     

Airport alliances and mergers – Structural change in the airport industry?

Recent years have seen a global trend towards the emergence of multi-airport companies operating at a global scale. This paper employs industrial and transaction costs economics to identify the main drivers that shape the patterns of international cross-ownership structures that have emerged in the airport industry. In addition, implications for competition and competition policy are drawn.     

Licensing and recognition of the aircraft maintenance engineers – A comparative study

The main purpose of licensing is to establish the accountability of a professional in an area. This study focus on the role of licensed engineers involved in aviation. The licensing of aircraft maintenance engineers is a mandatory requirement in the contracting states of the International Civil Aviation Organisation. This paper compares the licensing systems of various countries and looks at differences in the licensing standards that affect their acceptance by another contracting state. It looks at the degree to which non-safety considerations, such as protecting trade and generating additional fees, can affect these decisions. Although most contracting states follow International Civil Aviation Organisation standards for licensing, some dilution in relation to the privileges of aircraft maintenance license has been noticed in the European Aviation Safety Agency system. This paper also looks at the value of category C license in the Agency system.     

How does the inclination to bicycle sway the decision to ride in warm and winter seasons?

Many cities are creating policies and programs aimed at expanding bicycling mode shares. Attitudes towards bicycling in combination with weather conditions, however, can strongly influence the decision to ride. In locations with wide annual seasonal variation, attitudes can radically alter demand on bicycle networks across the year. Though researchers have looked at weather impacts on bicycling, the link between attitudinal factors that might impact riding decisions and seasonal variation remains understudied. This paper investigates heterogeneous taste preferences about the inclination to bicycle for riders who ride only in the warm weather and those who ride all year long (including during severe winters). This research relies on survey data from Edmonton, Canada and presents results from a hybrid discrete choice model. After controlling for age, sex, education, income, the supply of bike lanes, and the latent variable “bicycling inclination,” the results indicate that attitudes have a significantly positive impact on the decision to ride across seasons. The findings suggest that public education and season-specific training programs—particularly aimed at adults and women—have the potential to increase bicycling all year around.     

Tourism knowledge and neocolonialism – a systematic critical review of the literature

Despite the official end of colonialism in the twentieth century, neocolonial structures of power have kept influencing the political, socio-cultural and economic arenas worldwide. Within this scenario, the tourism academy has seen its landscape develop with its own set of power structures, which have shaped its knowledge production and dissemination. However, whether and how neocolonial forces have exerted their influence on tourism knowledge production and dissemination is still a subject of debate among scholars. This paper was conceived as an attempt to cast additional light on the nexus between tourism knowledge and neocolonialism. More specifically, through a systematic review of the articles published in tourism journals in the last decade (2007–2017), this work assesses the status of the current tourism knowledge through the lens of neocolonialist theory. Overall, this critical review highlights that with some exceptions, most of the previous reviews concerning tourism knowledge only evaluate the work published in English in highly ranked tourism journals and tend to neglect knowledge systems outside the English-speaking global centres. Furthermore, previous studies exploring structures of power affecting tourism knowledge production and dissemination present limitations in terms of the themes and perspectives identified.     

Competitive effects of the airlines-within-airlines strategy – Pricing and route entry patterns

This paper investigates the effects of the airlines-within-airlines strategy adopted by Qantas airline group, which simultaneously runs a full-service airline (Qantas Airways) and a low-cost carrier (Jetstar Airways). Our empirical investigation of airline pricing and route entry patterns in the Australian domestic market suggests that Jetstar has been used as a fighting brand against rival low cost carriers. Such a strategy increases group airlines’ prices at the expenses of rival airlines. There is preliminary evidence that pricing benefits to Qantas Group come from increased market power as well as service quality improvements.     

Competing risks for train tickets – An empirical investigation of customer behavior and performance in the railway industry

Based on a comprehensive data set of German railway customers we analyze consumers’ choices and particularly subsequent changes of two-part pricing contracts (loyalty cards). In a competing risks framework, we simultaneously estimate effects on three types of contractual events: cancellations, upgrades, and downgrades. Focusing on customer relationship management (CRM) practices, we find several factors affecting these events, some of which railway companies can influence to their advantage. Intuitively, installing auto-renewal procedures for loyalty cards decreases cancellation hazards. However, automated electronic mailings (e.g., reminders and account statements) and advertising (e.g., ticket offers) can be counterproductive and increase the risk of cancellation.     

Attributes driving the selection of trucking services and the quantification of the shipper’s willingness to pay

This paper investigates the selection of trucking services by shippers that require the movement of truck shipments. A set of pragmatic attributes are postulated to describe trucking services. They are used in a stated choice experiment that collects data and preferences from shippers. A mixed logit model is estimated in order to test the attributes and quantifying the shipper willingness to pay for them. The results are used to provide meaningful negotiation guidance for truck-related shippers and carriers, a significant contribution to literature in transportation, logistics, and supply chain management. A numerical example illustrates the use of the model.     

Integrated production and intermodal transportation planning in large scale production–distribution-networks

We present a model and solution approach for combining production and intermodal transportation planning in a supply network. A close and detailed integration of both decision fields is missing in the literature so far. The model includes relevant decisions regarding production setups and output volumes of plants, cargo consolidation at intermodal terminals, and capacity bookings for road and rail transports. A Branch-and-Cut method and heuristics are designed for solving the problem. A comprehensive case study for a chemical company identified a 6%-cost saving from the integrated planning. At the same time, companies are successfully supported in establishing eco-friendly distribution processes.