‘It’s a Harsh Fact of Life with the RMA’: neo-liberalism and the realities of community sports facility development by the private sector in New Zealand

Despite the importance of facilities as primary sites for delivery of leisure and sport services, there has been a scarcity of academic literature on the provision of community sports facilities and the processes through which they are developed. In particular, this paper provides empirical analysis of leisure facility provision with a focus on practice and experience of policy and planning actors. By employing a case study approach and semi-structured interviews, the study identified a sharp contrast between the discourse of neo-liberalism and the realities of a highly regulated environment for the private sector under a national legislation of New Zealand, namely the Resource Management Act 1991. While both public and private actors recognised benefits of the resource consent process in mitigating the negative environmental impacts and facilitating public input, the findings also revealed its potential impediments to both private and philanthropic developments and their potential resultant benefits to communities and social citizenship due to its costly, restrictive and undifferentiated nature. Consequently, the paper suggests that future research needs to examine empirical evidence of how social citizenship and citizen engagement are enhanced by both public and private sectors through planning and development of community sports facilities and services.     

‘It’s not that we like death or anything’: exploring the motivations and experiences of visitors to a lighter dark tourism attraction

This paper explores motives for visiting a lightest dark (heritage) tourism attraction. Semi-structured interviews were undertaken with 24 visitors to the London Dungeon. Few visitors reported an interest in death, suffering or the macabre as important in their decision to visit, a finding which accords with research at a range of other types of darker places. Instead, most people visited from general or incidental reasons that were unrelated to the attraction’s theme. However, while few visitors stated that an interest in learning was important in their reason for visiting, many reported that an element of informal education and discovery was an important part of the visit experience. As such, lighter dark tourism is about more than entertainment and the London Dungeon offers opportunities for visitors to engage with the themes and stories in a deeper way. Overall, these findings suggest that lightest dark tourism has more in common with heritage tourism than at first appears.     

Coaches’ migration: a qualitative analysis of recruitment,motivations and experiences

This study examines sport coaches’ perceptions about their experiences abroad. Coaches are part of a diverse new set of mobilities occurring in the sport labour market. However, few authors explored the individual cases of coaches’ migration. Here, we examine coaches’ recruitment process, motivations to migrate and their experiences abroad. Participants were five migrant coaches chosen through purposive sampling to achieve a pool of deep and rich data regarding the research topic. Data was collected using semi-structured interview questionnaires. For the exploration and analysis of the qualitative data, we used MAXQDA 11 software package. The results showed that all coaches migrated through an informal mechanism of recruitment which relied on their networks. Their discourse suggested they fit three types of migration referred in the literature: ambitionist, cosmopolitan and pioneer. Their experiences abroad were mainly related to their professional career and adaptation. All coaches reported that their experience was positive and they recommend that other coaches migrate as well. These results are important for the understanding of sport migration not least because coaches are at the core of the migration process of various stakeholders.     

It’s in the air: Aroma marketing and affective response in the hotel world

Smell is considered to be the sense that is most closely attached to emotional reactions. This makes scent in the hotel environment an important atmospheric variable to study, because fragrances are expected to increase the likelihood of producing an emotional reaction from consumers. Capitalizing on smell’s ability to cue memories and conjure up emotions, the purpose of this research is to examine the emotional states evoked by various hotel scents in a hotel business in Hong Kong that uses scent throughout its premises. More specifically, this study intends to make a connection between the emotional states evoked by the hotel scents and how hotel businesses can make use of their guests’ emotional responses. Scent marketing is an overlooked subject in hospitality and tourism research.     

Recovery,risk and resilience: Post-disaster tourism experiences in Kaikōura,New Zealand

Tourists are essential to a destination's social and economic recovery following disaster, reducing future risk and enhancing resilience. Drawing on the results of visitor surveys in Kaikōura, New Zealand, we analyse visitors' experiences and their consideration of natural hazard risk and response abilities in relation to a damaging earthquake in the region in 2016. Despite widespread national media and significant disruption, findings suggest the disaster had very little impact on visitors' perceptions and experiences and did not translate into greater preparedness. Instead, tourists reported only limited knowledge about what to do or where to go in the event of a natural hazard event. Results suggest tourists' resilience – and Kaikōura's resilience as a whole – would be enhanced by improving knowledge sharing and awareness building. Furthermore, by considering tourists as part of a linked social-ecological system, targeted interventions to improve understanding of natural hazards can support long-term recovery trajectories and minimize future losses.     

‘It made me feel powerful’: women’s gendered embodiment and physical empowerment in the martial arts

This paper presents data collected from 11 females and explores their gendered and embodied experiences of the martial arts. Our research suggests that through their involvement in the martial arts, women develop physical strength, which leads to individual physical empowerment. Furthermore, the women note their involvement in the martial arts increases their confidence to defend themselves and challenge their gendered embodiment. However, despite acquiring physical strength that challenges their previous forms of gendered embodiment, their experiences remain predominantly at the level of individual empowerment. Thus, the women do not problematise normative views of gendered embodiment which position women as weak and men as strong. Nor do the women in this study question the pressure on females’ bodies to be toned and feminine. Drawing predominantly on physical feminism, we question and problematise the concepts of women’s empowerment and gendered embodiment through women’s experiences of the martial arts.     

Women’s snowboarding – some experiences and perceptions of competition

This article focuses on female snowboarders’ experiences with, and perceptions of, snowboard competitions. The article is based on a study conducted at an international women’s snowboard camp. The purpose of the camp was to discuss strategies for promoting females’ participation in the snowboard organisations and in snowboard competition. Interviews were held with eight participants aged 18–31?years. Most of the participants had been previously involved in competition. Their experience had been both negative and positive. Most of the participants perceived snowboard facilities (Big air and Half-pipe) as being too large for females and a possible constraint on participation. Moreover, the study’s findings reveal ideas concerning alternative competition formats as well as arguments for ‘women-only’ sessions as a feasible way to reach more female snowboarders, to provide skill enhancement, and to increase participation in the competitions. The findings are discussed in light of the development of snowboarding and Bourdieu’s theoretical framework.     

Inversions of sexual roles in women’s tourist experiences: mind,body, and language in sexual behaviour

Women’s sexual behaviour in leisure-travel contexts is an under-researched area. Most attention has focused on commercial forms of sex/romance tourism. The purpose of this study was to address women’s sexual behaviour in tourism, with both steady and casual sexual partner/s, by focusing on their perceptions and related meanings. Drawing upon constructivist grounded theory, 21 in-depth interviews with secular and traditional Israeli Jewish women were analysed using a Foucauldian lens, which incorporated technologies of self, inversions of sexual roles and heterotopia. The findings reveal that for some women, sexual behaviour in tourism is an arena for self-exploration, resistance and self-transformation. The complexity of the inversions of sexual roles is illustrated via the triplex of mind, language and body, that combined produce a counter-discourse to social stereotypes associated with women’s sexual behaviour in their home environments.     

New Zealand’s transformed adventure: from hero myth to accessible tourism experience

Sir Edmund Hillary’s first ascent of Mt Everest in 1953 provided New Zealand with a global adventure representation. His image aligned to a mythologised pioneering cultural identity. Although the privileged masculine, white, class and imperialist features of this cultural myth have been critiqued, adventure remains a positively valued social tenet in New Zealand. Since 1953 socially recognised ‘adventure-makers’ have sustained traditional adventure practices and narratives. In the 1990s, however, bungy jumping became the prominent representation of New Zealand adventure. This challenged traditional understandings, providing an avenue to explore the contested social space and features underpinning understandings of adventure. Guided by Bourdieu’s conceptualisation of social life, the paper examines the practices and stories of 12 New Zealand ‘adventure-makers’ with sustained distinction. The interpretation draws on discursive data from newspapers, magazines, websites, biographies, auto-biographies and research interviews. The rule-changing social distinction afforded bungy jumping is not a rupture of New Zealand’s adventure habitus. It does, however, highlight a collective self-deception in negotiation of the understandings of adventure in relation to the features of ‘misadventure’, ‘exclusivity’ and the ‘extraordinary’. The bungy jumping leap innovatively transforms the danger, myth and extraordinary into a recognisable, individually inclusive experience of adventure.     

Hit close to home: the moderating effects of past experiences on tourists’ on-site experiences and behavioral intention in post-earthquake site

Echoing calls for further empirical research of exploring complex mechanism of dark tourism experiences, as well as following the series of studies on post-disaster recovery (Wenchuan earthquake in China), it takes an earthquake-ruined country town Beichuan as a study case to explore relationships between dark places, on-site experiences, and behavioral intentions. By using structural equation modeling, it proves that the framework of aroused memory, cognition-affection, satisfaction, and behavior intention (place protection) is an effective new approach to understand visitors’ psychological experiences in the contest of dark tourism. Most importantly, it innovatively proves in quantitative way that aroused memory (either firsthand or secondhand) is the antecedent factor that influences the on-site cognition and emotion, and past experience plays the moderating role affects both the extent and the inner relation of dark experiences between visitors who were exposed/not exposed to a specific dark event. The findings are also beneficial in guiding post-disaster site planning and management.     

Destination familiarity and favorability in a country-image context: examining Taiwanese travelers’ perceptions of China

Building on international marketing research on the country-of-origin image effect, this research examines how people evaluate a culturally familiar country as a tourist destination. Derived from a sample of 710 Taiwanese travelers, research findings showed that when evaluating China as a tourist destination, respondents relied on both their general image of the country (country image) as well as tourism-specific perceptions (destination beliefs), while a few respondents with low familiarity with China relied only on their general image of the country to evaluate the destination. The research also showed that respondents with high levels of familiarity with China had more positive destination beliefs, resulting in more favorable destination evaluations; however, country image was found to be persistent and difficult to be changed by destination promoting materials and/or actual visits. The paper concludes with recommendations for destination marketing in the context of international tourism.     

“I am so ashamed of my body”: Obese guests’ experiences in hotels

The hotel experience of obese people is examined in this exploratory study, addressing a segment of the population thus far ignored by hospitality scholars. The findings are based on 32 semi-structured interviews with American obese men and women living in the Virginia area. The results revealed that almost all participants’ hotel experience was affected by constraints arising from the physical environment, but more so, from other guests gazing at them. The thematic analysis of the experiences of obese hotel guests suggest that two relevant spaces in the hotel can be distinguished: the guest room and the public space accessible to all guests. These spaces differ in the difficulties experienced as well as the emotions that evoked among those guests. Overall, the findings indicate that people’s body and its image is crucial for the understanding of the hotel experience, as lookism is a critical barrier obese people face.     

All in good fun: governing camp experiences through discourses of ‘good’ and ‘fun’

Summer camps have been conventionally associated with the positive development of individual character through the promotion of recreational ‘fun.’ However, popular narratives obscure more critical questions concerning the power-knowledge relations that have shaped the provision of summer camp fun as a significant site of child development in Canadian culture. In this article we examine how camp counsellors mobilise particular discourses about the benefits, or ‘good’, and ‘fun’ of camp to govern themselves and the campers that are in their care. We draw on Foucauldian notions of governmentality to problematise that which is often assumed as the ‘truth’ of camp experiences. We discuss how the ‘good’ of camp often draws on psy-discourses and those of entrepreneurial selves to improve or add value to campers’ lives. Additionally, ‘fun’ discourses and practices can work to produce manageable and docile campers. We conclude the article by identifying the implications of the research for developing a critical approach to the management of young staff who work to provide a broad range of recreational experiences where benefits and fun are promised.     

Consumers’ pro-environmental behavior and the underlying motivations: A comparison between household and hotel settings

The present study made a comparison of pro-environmental behavior and the underlying motivations between household and hotel settings. Results of a survey research among 1185 participants showed a behavioral inconsistency between the two settings – participants reported a significantly higher level of pro-environmental behavior in a household setting. Furthermore, the study revealed that while normative motives are the dominant determinant of pro-environmental behavior in a household setting, hedonic motives are the strongest predictor of such behavior in a hotel setting. Theoretical and managerial implications of the inconsistencies in pro-environmental behavior and underlying motivations between the two settings are discussed.     

Warfare tourism experiences and national identity: The case of Airborne Museum ‘Hartenstein’ in Oosterbeek,the Netherlands

This paper examines through an analysis of Dutch warfare tourism whether there is a relationship between the subjective perceived salience of Dutch identity and heritage tourists' motives, emotions and overall satisfaction. Using a social identity theory framework, this study provides a view of motives for Dutch warfare heritage tourism and the ways in which this specific variant of heritage tourism evokes different emotions and satisfaction evaluations in visitors. Specifically, we found that visitors who identified strongly as ‘being Dutch’ (the ‘in-group’) have stronger self-enhancement motives compared to those who identify less strongly, and that edutainment features strongly in the museum experience. Visitors seeking initiative/recognition express feelings of disappointment suggesting that the museum's symbolic function as a place of national in-group identity could be more highlighted. We demonstrate that an affirmative and engaged experience can manifest at nationally symbolic sites through positive historical narratives and entertainment, and through ‘in-group’ self-enhancement activities.     

Does a low-cost carrier lead the domestic tourism demand and growth of New Zealand?

This study aims to provide a better understanding of the impact of New Zealand's low-cost carrier (LCC) on domestic tourism demand and growth. The panel data regression model and the two-stage least-square (2SLS) model (aims to control for the endogeneity effects) are used to empirically investigate the impact of LCC and the key determinants affecting New Zealand's domestic tourism using five regions (Auckland, Canterbury/Christchurch, Dunedin, Queenstown, and Wellington) from June 2009 to July 2015. The findings suggested that the LCC's services, GDP per capita, the regional tourism indicators (accommodation, and food and beverage), and land transport costs affected New Zealand's domestic tourism. The policy implications of the key finding regarding the significance of the LCC's operations on New Zealand's domestic tourism (local/regional tourism authorities and tourism operators), airline competition between incumbent airline (Air New Zealand) and the LCC (Jetstar), and airport authorities are discussed.     

Home of (or for?) Champions? The Politics of High-Performance/Elite and Community sport at New Zealand’s Home of Cycling

Abstract

Creating inclusiveness and user-friendly spaces is a challenge to any new sporting venue. This article explores the attempts by various ‘stakeholders’ involved in the production of the Avantidrome, New Zealand's ‘Home of Cycling’ to align the rhetorics with the realities for creating a new velodrome across its first 20 months of operation. More specifically, there exists a tension in the ‘selling’ of a sport-for-all model with the public construction of a high-performance, elite-use facility. In neoliberal times, such contradictions seemingly proliferate when public spending blends and blurs with corporate sponsorship and a results-driven framework for funding elite sport while being aligned with visions of community. Combining user interviews and sustained on-site ethnographic observations with Foucault's theories of power, we seek to understand how these multiple entities produced relational forms of power that resulted in efforts to accommodate both community-based and high performance models within the same cycling space.     

Students’ expectations,experiences, and career direction after in-house internship: the pedagogical role of the hotel training center in Thailand

This study investigates the in-house internship of the hotel training center in Thailand, with two specific objectives: (1) to investigate the expectation of students prior to taking internship and compare it with their perception after taking the internship and (2) to explore experiences and skills gained by student interns and the influence of in-house internship on students’ choice of job after graduation. This study employs a qualitative methodology through content analysis to extract meaning from the students’ opinions derived from the focus group interview and the narrative writing of the short open-ended questions. The results from the study demonstrate the crucial role of compulsory in-house internship within the Tourism and Hospitality Management curriculum. The study also confirms that in-house internship can equip and prepare students for the real internship experience within the hotel industry and it also sheds light on the pedagogical role of the in-house internship in the tourism and hospitality curriculum.