Intrinsic religiosity and counterproductive work behavior: The mediating role of Islamic work ethic

This research aims to examine the impact of intrinsic religiosity on counterproductive work behavior directed toward the organization (CWB-O) and the mediating role of Islamic work ethic in this impact. The data were collected from employees working in the hotel and restaurant industry (n = 684). The findings revealed that intrinsic religiosity had a positive and significant effect on Islamic work ethic. It was found that Islamic work ethic also had a negative and significant effect on CWB-O. Similarly, intrinsic religiosity had a negative and significant effect on CWB-O. In addition, it was identified that the Islamic work ethic had a mediating role in the impact of intrinsic religiosity on CWB-O. Taking into consideration that the relationship between intrinsic religiosity and CWB-O and the role of Islamic work ethic in this relationship has not yet been examined in literature, the theoretical contribution of the current research can be better understood. From the perspective of practical contribution, this research may help and guide managers to understand how intrinsic religiosity affects CWB-O.     

辱虐管理对员工建言行为影响:组织自尊和个性控制点的作用

文章通过问卷调查和上下级之间的配对样本,探讨上级的辱虐管理对下级员工建言行为的影响及机制,尤其是研究组织自尊在其中的中介作用及员工个性控制点的调节作用.实证结果表明:辱虐管理对员工抑制性建言行为和促进性建言行为均有显著的负向影响,组织自尊在两者之间起到了完全中介的作用;员工个性控制点对辱虐管理和员工组织自尊之间的关系具有显著的调节作用,也就是说员工个性控制点水平越高(越内控),辱虐管理对组织自尊的负面影响就越小;当员工的个性控制点水平越低(越外控),辱虐管理对组织自尊的负面影响就越大.     

The one-billion-plus marginalization: Toward a scholarly understanding of Islamic consumers

Information regarding the Islamic perspective on marketing is still lacking in mainstream literature. The present work aims to assemble the theoretical foundations of Islamic marketing thought in relation to the modern marketing paradigm. The paper highlights the opportunity costs involved with marginalizing the one billion plus Muslim consumer segment and presents a conceptualization of Islamic religiosity and its marketing implications building upon the Islamic theology infrastructure in terms of its inherent broad objectives (maqasid ash-shari'ah) while putting forth multi-stakeholder research propositions for future testing. The conceptualization presented serves to establish an enlightened dialogue and foster further cross-cultural understanding of the Muslim consumer segment to benefit academics, practitioners, and policy makers.     

The role of gender and work status in shopping center patronage

Substantial research in marketing has examined the impact of store atmospherics on retail store patronage [Baker Julie. Parasuraman A. Grewal Dhruv. Voss Glenn B. The Influence of Multiple Store Environment Cues on Perceived Merchandise Value and Patronage Intentions. Journal of Marketing. 2002; 66 (April):120-41]. In addition, research has examined the effect of gender and work status on social influence and role expectations within the context of shopping center patronage [Evans Kenneth R. Christiansen Tim. Gill James D. The Impact of Social Influence and Role Expectations on Shopping Center Patronage Intentions. Academy of Marketing Science Journal. 1996; 24 (Summer): 208-18]. This research extends previous research and examines the differential effects of gender and work status characteristics on the relationship between shopping mall characteristics (including atmospherics) and consumer shopping center patronage. The results of a study of 1015 shoppers demonstrate that there are few significant differences between models for men and women, and even between women who work outside the home and those who do not. Implications and directions for future research are derived.     

Assessing the Impact of Crude Oil Price and Investor Sentiment on Islamic Indices: Subprime Crisis

This article attempts to shed light on the impact of oil prices, investor sentiment, and conventional index on 11 Islamic indices, particularly during the subprime financial crisis and the oil crisis. Empirical evidence suggests that the Malaysian and Indonesian Islamic indices are very much affected by the oil volatility. Estimation results of the BEKK-GARCH model reveal that the pessimistic sentiment during the subprime crisis is transmitted to Islamic indices, suggesting the herding contagion. The authors' finding indicates that investors can use VIX investor sentiment as an indicator to predict Islamic returns volatility. In addition, the authors find that the oil shock has spilled into Islamic indices. The time-varying correlation indicates strong evidence of the contagion effect of crude oil and investor sentiment measure to Islamic indices during the oil shock and U.S. financial crisis period of 2008–2009.     

辱虐管理激发员工的逢迎行为：自尊的中介作用和调节焦点的调节作用

文章基于资源保存理论,以283名MBA学员为样本,探讨辱虐管理通过自尊激发员工逢迎行为以及调节焦点在此过程所起的调节作用。结果表明：自尊部分中介了辱虐管理对逢迎行为的影响;促进焦点正向调节辱虐管理与自尊之间的关系,高促进焦点增强自尊对辱虐管理与逢迎行为关系的中介作用;防御焦点负向调节辱虐管理与自尊之间的关系,高防御焦点削弱自尊对辱虐管理与逢迎行为关系的中介作用。     

辱虐管理对员工心态的影响:代际差异的调节效应研究

研究辱虐管理对员工心态(情感承诺、情绪耗竭)的影响效果,探讨员工代际差异在其影响机制中的调节作用。共收集661份有效样本数据,采用层级回归和分组回归对文章提出的假设进行检验。结果表明,辱虐管理与情感承诺、情绪耗竭有显著的相关关系,且存在代际差异的调节效应,辱虐管理对新生代员工情绪耗竭的正效应更显著,对文革代员工情感承诺的负效应更显著。最后讨论了本研究的管理启示、研究不足以及研究展望。     

The role of customer online brand experience in customers' intention to forward online company-generated content: The case of the Islamic online banking sector in Palestine

The purpose of this study is twofold: Firstly, to assess the impact of customer online brand experience (COBE) with online banking on customer's intention to forward online company-generated content (CGC). Secondly, to explore the role of online brand community engagement (OBCE) and the perceived trust of brand community page (BCP) as mediating variables between COBE and the intention to forward online CGC. This research conducted an online survey among various Islamic bank customers in Palestine who were members of online brand communities (fan pages) on Facebook. 375 valid responses were collected and results revealed that COBE exerts a dual influence on intention to forward CGC. This study is a pioneering empirical research on the role of OBCE in customers' intention to forward online CGC within the fast-growing Islamic banking industry. This study contributes to fill this research gap by assessing the effect of COBE on OBCE and intention to forward online CGC within the context of the Islamic online banking sector in Palestine. In this sense, this study is a first-of-its-kind research on the role of experience on customer engagement with regard to online brand communities of Islamic banks.     

辱虐管理对下属工作绩效和离职意愿的影响: 领导认同和权力距离的作用

与以往基于社会交换、社会心理和社会比较视角的研究不同,本文基于社会认定视角,考察了下属对领导的认同在辱虐管理与下属工作绩效和离职意愿关系中的中介作用,以及下属权力距离导向在这一过程中的调节作用。以296名下属及其直接上司为研究对象,结果发现：(1) 辱虐管理会降低下属对领导的认同,并通过领导认同的中介作用对工作绩效和离职意愿产生影响;(2) 下属权力距离导向会调节辱虐管理与领导认同的关系,表现为对低权力距离导向的下属来说,辱虐管理对领导认同的负向影响相对更强。本文从新的理论视角解释了辱虐管理的作用,揭示了辱虐管理影响下属工作绩效和离职意愿的内在机制和作用条件。     

Work-family conflict and organizational citizenship behavior: the role of job satisfaction and decision authority

Drawing upon the conservation of resources theory (Hobfoll, Am Psychol 44:513–524, 1989), social exchange theory (Blau, Exchange and power in social life, 1964)and the job demand-control model (Karasek, Adm Sci Q 24:285–308, 1979), this studyuncovers the theoretical mechanism that explains the relationship between workfamily conflict and organizational citizenship behavior (OCB). First, this study focuses on how employee job satisfaction mediates the relationship. Then, we investigate the moderating role of decision authority in the mediated relationship. We employ three-wave data collected from 324 employees in 102 teams to test our hypotheses. Results of hierarchical linear modeling (HLM) first shows that job satisfaction mediates the relationship between work interference with family (WIF) and OCB. In addition, employees’ decision authority moderates the direct effect of WIF on OCB. Specifically, the negative relationship between WIF and OCB is stronger when employees’ decision authority is high. Moreover, decision authority moderates the indirect effect of WIF on OCB via job satisfaction. Specifically, the negative relationship between WIF and job satisfaction is weaker when employees’ decision authority is high. The results suggest that organizations should give employees enough decision authority over their work, as a high level of decision authority may act as a double-edged sword regarding critical organizational outcomes.     

Work-to-family enrichment and voice behavior in China: The role of modernity

There is a lack of knowledge in the literature regarding the effects of the work-family interface on employees’ behaviors while taking into consideration of cultural values in developing countries. This study investigates the impact of work-to-family enrichment on employees’ voice behavior by focusing on the moderating role of modernity in a Chinese setting. Results from a survey of 230 Chinese married managers indicate that work-to-family enrichment positively influences voice behavior. In addition, the enrichment-voice relationship is weaker when modernity is high rather than low. The findings are discussed in terms of their theoretical and practical implications for human resource management.     

The Impact of Subprime Crisis on Asia-Pacific Islamic Stock Markets

This article looks at the link between the need for the pursuit of cost advantages via labor arbitrage on one hand, and the need for continued learning and sustainable competitive advantage on the other. We first define outsourcing and off-shoring and then provide a review of the primary elements of the first wave of outsourcing. We then turn to discussing some proactive mechanisms that national governments should consider to counter the short-term impacts concomitant with the first wave of outsourcing of jobs offshore. Finally, we discuss the next steps that firms need to consider in the ever-changing landscape of international competition.     

Fear of missing out and compulsive buying behavior: The moderating role of mindfulness

The current study investigates the relationship between the fear of missing out (FoMO) and depression, anxiety, materialism, and compulsive buying behavior (CBB). Furthermore, the study also investigates the potential moderating role of mindfulness in the relationship between FoMO and outcomes. A self-administered questionnaire was used to obtain data from 569 participants, and structural equation modeling was used to analyze that data through SmartPLS. The finding showed that FoMO has a positive and significant effect on CBB, whereas depression, social anxiety, and materialism partially mediate the relationship between FoMO and CBB. Additionally, mindfulness has a significant moderating role in the relationship between FoMO and negative consequences. This study underscores the significance of mindfulness-based interventions in mitigating the adverse effects of FoMO on depression, social anxiety, materialism, and CBB, among adults.     

A CSR perspective to foster employee creativity in the banking sector: The role of work engagement and psychological safety

The entire service sector has acknowledged the importance of employee creativity. However, the underlying mechanism due to which employees are engaged in creativity has been relatively unexplored. Moreover, where the banking service sector in advanced countries has realized the potential role of employee creativity for a bank's success, the same was not fully realized in the context of a developing country, especially in Pakistan. Against this backdrop, the current study is an effort to explore the underlying mechanism of employee creativity as an outcome of corporate social responsibility (CSR) with the mediating effects of work engagement (WE) and psychological safety (PS) in the banking sector of Pakistan. Data were collected (n = 483) from banking employees through a self-administered questionnaire, which used the paper and pencil method. The hypotheses of the current survey were validated by employing structural equation modeling (SEM) in AMOS software. The results confirmed that employee creativity, as an outcome of CSR, was significantly influenced by the CSR orientation of a bank. Furthermore, PS and WE produced a significant mediation effect (41%) between the relationship of CSR and employee creativity. The findings of the current study are helpful to the banking sector of Pakistan in understanding the CSR-employee creativity mechanism, which is of utmost importance from the standpoint of competition.     

辱虐管理对服务偏差的影响机制：一项日记追踪研究

基于情感事件理论,从组织内部视角探究员工每日实施服务偏差行为的动态机制,即每日辱虐管理通过每日消极情绪动态影响每日服务偏差行为的动态作用机制,同时,基于控制理论探讨组织伦理氛围对服务偏差行为的干预效果。通过对服务型企业73名员工连续一周的日记追踪调研数据分析发现,每日辱虐管理对每日服务偏差具有显著的动态作用效果,每日消极情绪在该机制中起完全中介作用,自利氛围、关怀氛围能显著削弱每日消极情绪对每日服务偏差的正效应,规则氛围的调节作用不显著。研究结论对服务型企业有效抑制服务偏差行为,提高服务质量具有理论和实践意义。     

以眼还眼：职场排斥对沉默行为的影响

本研究基于社会互动视角,探讨职场排斥与沉默行为的过程机制,在此基础上提出一个调节的中介模型,特别是工作投入和感知凝聚力的中介作用和情绪智力的调节作用。通过213名员工的三阶段时间滞后调查分析,结果显示：职场排斥正向影响沉默行为;工作投入和感知凝聚力在职场排斥与沉默行为关系中发挥中介作用;情绪智力调节职场排斥与工作投入之间的关系,调节职场排斥和感知凝聚力之间的关系;此外,情绪智力调节“职场排斥-工作投入-沉默行为”和“职场排斥-感知凝聚力-沉默行为”这两条中介路径。     

绩效压力对职场欺骗行为的影响机制研究

文章基于自我控制资源理论,以354名员工为样本,探讨了绩效压力是否会通过员工的自我损耗导致职场欺骗行为的产生,并关注了家长式领导和差错管理氛围的调节作用。结果表明：绩效压力对职场欺骗行为存在显著的正向影响;绩效压力通过诱发员工的自我损耗而使员工做出职场欺骗行为;仁慈领导具有正向的调节效应,德行领导和差错管理氛围具有负向的调节效应。研究结果有助于揭示职场欺骗行为产生的内在机制和边界条件,以及家长式领导和差错管理氛围可能存在的影响。     

The importance of culture and support for workplace flexibility: An ecological framework for understanding flexibility support structures

Firms use flexible work arrangements (FWAs) to attract, retain, and satisfy human resource capital, while workers use them to manage work and nonwork demands and to reduce stress and conflict. Yet, even when firms have such policies on the books, employees often do not use them because they perceive a lack of support from their organization or their supervisor. Employees may even feel that they will be stigmatized for using such policies. Using an ecological framework, we examine factors that influence support for FWAs at multiple levels: the organization or business unit, the supervisor or work group, and the individual. We offer recommendations to address the mechanisms that affect FWA support at these levels of analyses and present ways organizational leaders may positively influence a work environment by supporting workplace flexibility.     

The role of spirituality in Islamic business networks: The case of internationalizing Turkish SMEs

This paper sets out to investigate the role of religion and spirituality in a business network context, with an empirical focus on the international business development of Turkish SMEs. By drawing on the concept of homophily and tie strength, we argue that, while religion can act as a bridge and thus create a multitude of weak ties within a business network, spirituality can deepen these ties and make them stronger through increased emotional intensity, intimacy and reciprocal service. The data were collected from participants in two Islamic business associations in Turkey. The results suggest that spirituality indeed drives members’ commitment to the network and the presence of spirituality has a distinctive effect on members’ contributions to and demands on the network. More specifically, members who treat their network membership as an extension of their spiritual practice tend to mainly benefit from intangible resources, while members who view their shared religion as an entry point into the network seem to benefit from both tangible and intangible network resources. The findings have several theoretical and practical implications, including the introduction of the spirituality concept into the discussion of homophily and tie strength in business networks, and the role of home networks in the internationalization of SMEs.