Communication in virtual teams: a conceptual framework and research agenda

As virtual teams are becoming more frequently implemented within organizations, research examining the effect of virtual tool use on team functioning has correspondingly expanded. One primary focus of this literature is the impact of virtuality on team communication. However, findings remained mixed. Specifically, the impact of virtuality on the mechanisms between communication and performance as well as the simultaneous moderating effect of contextual factors on this relationship remains to be fully examined. One reason for this lack of clarity stems from ambiguity regarding the elements that constitute communication. To address this gap, this paper delineates which aspects of communication are most influential and should, consequently, be the primary focus of future research efforts. An overarching framework of the communication process with accompanying research propositions is also described to inform future research and the practice of virtual teams.     

The Political Ecology of Virtual Water in Southern Spain

What does virtual water conceal? This article synthesizes political ecology with ecological economics to question the understanding of the scientific concept of virtual water as part of an independent objective reality, rather than as a construction supported by pre‐existing ideas. The discourse promoting both the concept of virtual water and the methodologies used to estimate virtual water flows is structured according to some underlying ideas that are framed within market logic and the rationality of international trade. Consequently, it produces a representation of water as a factor of production that does not challenge the hegemonic construction of water scarcity in nature, and proposes a water management system the main purpose of which is to maximize efficiency in the use of the resource. We reveal the ideas underlying the virtual water concept to show how a critical approach to ecological economics can be complemented by political ecology theories. In this article, we use epistemological reflection as a starting point, with the specific objective of contrasting this reflection with the reality of water in the horticultural sector of Almería (southern Spain), in order to bring to light those aspects made invisible through the use of the virtual water indicator in a concrete case study.     

When does virtuality help or hinder teams? Core team characteristics as contingency factors

In this paper, we seek to encourage scholars to consider how reliance on technology-mediated communications can bring both promises and perils to team-based work structures. Specifically, we argue that a team's core characteristics (including skill differentiation, temporal stability, and authority differentiation) will differentially affect the challenges and opportunities presented by the team's reliance on virtual means of communication. First, we will discuss how varying degrees of each core characteristic can affect outcomes when teams rely on virtual communication. We then propose how configurations of the three characteristics and virtuality can enhance understanding in both research and practice. We advance propositions that we hope will serve as a starting point for scholarly discussion about how the literature on virtual teams can leverage the existing theories and knowledge on team structure and interdependencies.     

Discourse in a Material World

We challenge recent assertions that discourse studies cannot de facto address materiality. We demonstrate how a Foucauldian theorization of discourse provides a way to analyse the co‐constitutive nature of discursive and material processes, as well as explore the power relations implicated in these relationships. To illustrate our argument, we identify exemplary studies that have effectively combined a study of discourse and different aspects of materiality – bodies, objects, spaces, and practices. In doing so, we show how discourse scholars are able to study both materiality and power relations.     

Virtual Environments and the Acceleration of Experiential Learning

Darius et al. (2007) and Nolan & Temple Lang (2007) give examples of virtual environments that can, for specific purposes, substitute for the real world. We are in the early stages of developments that could revolutionize statistics education by making it possible to capture efficiently important aspects of the thinking and practice of professional statisticians previously learned only from long years of experience. The ability of virtual environments to automate processes provides a potent weapon for tackling the tyranny that Time exercises over such modes of learning. We discuss the many new possibilities that are opened up by virtual environments together with cognitive and pedagogical imperatives to be addressed to ensure that environments actually do teach the lessons they were designed to teach. We echo Nolan and Temple Lang's call for the development of environments to be modular and open source. Taking the R‐project as a model, this can lead to a growing repository of building blocks that make the construction of future environments less costly, thus facilitating the realization of more and more ambitious conceptions.     

Causal discourse in a game of incomplete information

Notions of cause and effect are fundamental to economic explanation. Although concepts such as price effects are intuitive, rigorous foundations justifying causal discourse in the wide range of economic settings remain lacking. We illustrate this deficiency using an N$N$-bidder private-value auction, posing causal questions that cannot be addressed within existing frameworks. We extend the frameworks of Pearl (2000) and White and Chalak (2009) to introduce topological settable systems (TSS), a causal framework capable of delivering the missing answers. Particularly, TSS accommodate choices belonging to general function spaces. Our analysis suggests how TSS enable causal discourse in various areas of economics.     

Discourse as the means of community creation

The concept of “discourse communities” has wide use in education and linguistics, but has not yet been incorporated into studies of organizing. We would like to propagate the term in the context of organizing, as it extends the commonly accepted Foucault's insight that discourses tend to create their objects. One could add that discourses also create the identities of their participants. The concept is used in this paper as an analytical tool for three cases. We begin with the case of an attempt to create a new discourse community to replace an existing one. Following the logic of grounded theory, the analysis moves to a similar case—the creation of a discourse community around a product development project. The third case, although portraying a different process—an international acquisition—reveals a pattern similar to the second one. These cases demonstrate that discourses can both create and dissolve boundaries around a discourse community, and that although discourse is often used to create inclusion, it may also recreate the traditional patterns of exclusion.     

The world is not flat: Examining the interactive multidimensionality of culture and virtuality in teams

As organizations continue to spread their influence into foreign countries and take on increasingly complex tasks, the need for an accurate understanding as to how global, virtual teams function becomes more integral. At this time, although there are many organizations utilizing global, virtual teams, there is a dearth of literature that examines the impact of cultural differences within these teams. This paper aims to bridge this gap by offering an integrative interdisciplinary theoretical review, merging a lens of relevant cultural values, including Hofstede's five dimensions and extending to other conceptualizations such as the Triandis (1995) typology, with the Kirkman and Mathieu (2005) conceptualization of virtuality. Ultimately, theoretical propositions are provided for future examination of each cultural dimension. Finally, implications and future research are discussed in the hopes of providing invaluable insight as to the currently under-researched ‘global’ aspect of global, virtual teams.     

‘Totally Un‐Australian!’: Discursive and Institutional Interplay in the Melbourne Port Dispute of 1997–98*

ABSTRACT We examine how discourses are mobilized and deployed by actors in an inter‐organizational domain during a critical industrial relations event. We identify the ways that business interests and union interests in the Melbourne Port industrial dispute of 1997–98 related to each other. We weave concepts from domain theory and organizational discourse theory in deriving the concept of the discursively ordered domain. This suggests that the main processes that occur in a domain are actors’‘mapping’ texts onto discourses and discourses onto interpretive schemes which make certain courses of action rational and sensible. Methodologically, we join an institutional‐historical analysis and a text‐based discourse analysis to gain a well‐rounded understanding of the situation. We extract several discursive frameworks which the major actors mobilized to make sense of the situation, and draw linkages to the actions that those positions made possible. The main findings are that actors in the two networks performed complex mapping in different ways, the material and symbolic outcomes of the dispute are products of those mapping processes, and the material and discursive aspects of the domain interweave. We discuss the value of the concept of discursively ordered domain for mutually enriching domain theory and discourse analysis and for understanding critical events such as major industrial disputes in new ways.     

Introduction to designing information and organizations with a positive lens

The role and potential contribution of a positive lens to the design of systems and organizations is the focus of this introductory essay. The positive lens refers to a perspective in the social sciences that emphasizes the capacity of people and organizations to construct better work environments, customer experiences and socio-technical systems through a positive discourse. Joining a positive lens on organizing with the transformative power of design thinking opens new horizons and uncovers previously overlooked possibilities for creating organizational and social well-being. This volume aims to introduce design with a positive lens into the research on information systems and organizations and to explore its potential value.     

All-or-nothing payments

We develop a general principal–agent framework in which to study optimal incentive schemes where agents are hired to work on multiple heterogeneous and interdependent projects. The incentive schemes can be based on output measures, interpreted as the principal’s payoffs, as well as input measures, regarded as observation of some of the agents’ efforts. We identify that a unifying feature of the optimal incentive schemes, called all-or-nothing payments, arises in three natural scenarios of the general framework: unobservable inputs, verifiable inputs, and observable but unverifiable inputs. Our framework and results embed and generalize several previous studies on multitask principal–agent problems with a limited liability constraint.     

Team personality composition,emergent leadership and shared leadership in virtual teams: A theoretical framework

Limited theory and research has been devoted to the role of team personality composition, as well as emergent and shared leadership, in virtual teams. In an effort to provide a theoretical basis for the role of team personality composition, as well as emergent and shared leadership, in virtual teams, we propose a virtual team framework that portrays the team personality composition as predictors of emergent and shared leadership. These in turn are expected to impact virtual team performance. We further posit that the relationships between team personality composition and virtual team performance are indirect, through emergent leadership and shared leadership. Finally, we present team virtuality as a moderator between team composition and team processes. Suggestions for future research and implications for the management of virtual teams are presented.     

The role of Vartan Bhanji in implementing HRM practices in Pakistan

The local adaptation of Western HR concepts in more traditional societies is an important topic for international HRM research and practice. We analyze the role of Vartan Bhanji, a traditional notion constituting and governing local social networks, when implementing such concepts in the Pakistani context. Based on a detailed case study of a privatized hospital, our analysis shows that Vartan Bhanji is both supporting and limiting Western HRM practices, in particular recruitment and selection, appraisal, compensation and promotion. The study reduces the knowledge gap for Pakistan, a country underrepresented in the international HRM discourse; illustrates the role of traditional social networks in companies using Western HRM concepts and supports calls for contextualizing HRM practices and research.     

Co-alignment of supplier quality management practices and cognitive maps – A neo-configurational perspective

Much of the previous research on the ‘purchasing practice–performance link’ rests on the notion of “net effects,” which assumes that specific practices independently of each other impact outcomes. This study challenges this core tenet by adopting a neo-configurational perspective, exploring how different combinations of factors (called “configurations”) affect outcomes. Another limitation of extant studies on the ‘purchasing practice–performance link’ is the narrow focus on practices; more recent behavioral supply management research finds the behavior of managers to be critically influenced by cognitive maps—the lenses through which managers perceive, simplify, and interpret the world. Focusing on supplier quality as a core aspect of the broader ‘purchasing practice–performance link’, this study explores how configurations of different supplier quality management (SQM) practices and SQM-related cognitive maps help firms to manage supplier quality. It uses fuzzy-set qualitative comparative analysis (fsQCA) to identify SQM configurations and a cognitive-linguistic approach for the computerized text analysis of purchasing managers’ cognitive maps in the context of Western companies sourcing from Chinese suppliers. The configurational fsQCA analysis identifies four different configurations associated with overcoming barriers to SQM in emerging markets. SQM-related cognitive maps prove to be a critical component in these four configurations.     

The impact of mindful organizing on operational performance: An explorative study

This study explores the effect of Mindful Organizing, a concept originally developed in the high-reliability organizations literature. We show that mindful organizing can also be applied to ordinary organizations seeking better performance, not just to organizations seeking high reliability. Results of this study demonstrate that mindful organizing and operational performance are positively related. Further, mindful organizing benefits organizations in an uncertain environment more than organizations in a stable environment. Future research avenues of this understudied concept in operations management are discussed.     

Affordances for practice

This paper argues that Gibson's concept of affordance inserts a powerful conceptual lens for the study of sociomateriality as enacted in contemporary organizational practices. Our objective in this paper is to develop a comprehensive view of affordances that builds upon the existing conceptualizations in the psychology, human–computer interaction, sociology and information systems literatures and extend them in three important ways. First, we show that taking an integrative interpretation of affordance as dispositional and relational, rather than the standard unidimensional interpretation, provides a theoretical articulation of how the material and the social influence each other. Second, we propose to broaden the focus from the affordances of technology to the affordances for practice provided jointly by technology and organizing. This means considering social affordances alongside technological affordances. Finally, we argue that the best way to integrate the study of social and technological affordances is not to stretch Gibson's original concept to include the social but rather to complement it with a sociological concept that fits it neatly: Bourdieu's idea of habitus. Our claim is that the concepts of affordance and habitus complement and complete each other. Affordance offers a useful way of thinking about how practice is patterned by the social and physical construction of technology and the material environment and habitus offers a useful way of thinking about how practice is patterned by social and symbolic structures. We describe how affordances and habitus may be used together to provide a theoretical apparatus to study practice as a sociomaterial entanglement, thus adding to the methodological toolkit of scholars embracing a sociomaterial perspectives.     

Leadership in virtual teams: A multilevel perspective

Understanding leadership functioning in virtual teams becomes critical as organizations increasingly use dispersed teams for talent acquisition. In the current article I present a preliminary model that explicates how task- and relationship-oriented leader behaviors influence team and individual processes and outcomes in virtual teams. Further, I discuss cross-level relationships between virtual team and individual processes, as well as the boundary effects of contextual factors (i.e., task complexity, task interdependence, and virtuality) in virtual leadership functioning.     

The ‘textual attitude’ and new technology

One of the most important tasks information systems executives face is making sense of emerging opportunities for organizational innovation through information technology. However, the parlance of information systems practitioners yields a variety of metaphors suggesting that this crucial task is a perilous one, in which success is far from assured. This paper reports on an interpretive study of these metaphors, using data from field interviews. Five images are identified, which evoke certain hazards and illuminate aspects of a successful executive response. The subsequent analysis of these images reveals how they serve constructively in promoting rationality in sensemaking, against a background that includes an ontologically problematic innovation and belief formation under institutional pressure. The paper concludes with some thoughts on the wider role of discourse in innovation sensemaking.     

军事物流3D虚拟实践教学探索

文章分析了军事物流实践教学的现状以及面临的困难,为解决实践教学的困难提出将3D虚拟现实技术应用于军事物流实践教学领域,探索性提出军事物流3D虚拟实践教学模式,并介绍了目前军事物流3D虚拟实践教学的应用情况。     

Intertwining material and virtual work

Virtual work in organizations continues to be promoted despite the absence of a strong conceptual understanding of virtual work and its consequences. In this paper, we draw from Sotto (1997) and Turoff (1997), who treat virtual work as a second, electronically mediated representation of material work. The virtual and material representations co-exist and intertwine, potentially allowing teams and organizations to extend their capabilities. We identify four aspects of intertwining: reinforcement, complementarity, synergy, and reciprocity. In instances where the relationship between virtual and material worlds of work lack one or more of these aspects, ironic and confused outcomes may result. We illustrate these aspects with anecdotal images, findings from published research, and an original case study. Although our primary focus is upon virtual teams and organizations, we also speculate on the relevance of intertwining to individuals, communities and markets.