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1.
Two frequently researched fundamental factors in the recent business arena are corporate governance and corporate social responsibility (CSR). Though the earlier is globalized in various aspects, the latter is still traditionally identified as a Western practice for corporations. This research paper argues that Multi-national Corporations (MNCs) from emerging economies contribute to their parent country's business dynamics including CSR through “reverse knowledge innovation.” To some extent, CSR is prioritized and implemented in these emerging economies, as their MNCs adopt and diffuse CSR practices domestically through reverse knowledge flows. Based on 10 economies from Asia in terms of CSR adoption, we find that CSR is largely considered a Western business innovation among the emerging economies and their home-grown multinationals are the main vehicle of transfer in this case. This study identifies that there are three different levels of CSR adoption depending on a country's phase of economic development: Luxury, diffusion, and institutionalized. The study thus contributes in terms of a multi-level theory by highlighting a source of CSR variation at the national level in the domain of Asian emerging economies. 相似文献
2.
The business-to-business electronic marketplace (e-marketplace) is becoming critical for small- and medium-sized enterprises (SMEs). However, which e-marketing services determine a firm’s e-marketing performance and how innovation, knowledge complexity and environmental turbulence influence the relationship between e-marketing services and e-marketing performance are under-researched topics in the field. We first empirically tested 176 SMEs from China to evaluate which e-marketing services are significantly related to e-marketing performance and how these services collectively influence the performance. Then, we used an NK model to examine how innovation, knowledge complexity and environmental turbulence mediate/moderate the relationship. The results show that five e-marketing services (e-CRM, e-SCM, e-competitiveness, IS/IT integration and information transparency) can greatly influence e-marketing performance; innovation positively mediates the relationship between e-marketing services and performance; and knowledge complexity and environmental turbulence positively moderate the relationship. 相似文献
3.
Corina Şerban 《食品市场学杂志》2013,19(2):81-92
The notion of corporate social responsibility has evolved into a fairly complex concept that can influence the very world we live in. Today's society is interested not only in companies' financial results but also in the way they conduct their businesses. Corporations everywhere try to respond to new environmental challenges by actively engaging in the life of the community and by developing relationships based on mutual trust with consumers. This article introduces the corporate social responsibility domain by underlining the importance of this concept to the later development of a company. The article denounces the results of research conducted on Romanian consumers regarding corporate social responsibility campaigns undergone by firms in Romania. Its purpose is to bring insight into Romanian consumers' perceptions of recent social campaigns, reviewing the extent to which these consumers are willing to become involved in society's well-being. The survey conducted here attempts to provide answers to issues that concern the companies' involvement type, their purview, the reasons for participating in society's welfare, as well as the social campaigns' most common action areas. The results gathered show that corporate social responsibility is not only a promotion method, but a method that implies the effective involvement in the life of the community and in its subsequent issues, therefore representing a real means of support for the economic development of the community in question. In conclusion, companies must put their social conscience into use when dealing with their clients and stakeholders, by offering solutions to environmental concerns, resource management, mutual aid, and welfare rising from corporate support. 相似文献
4.
Scholars have questioned the appropriateness of using a western‐centric framework to investigate corporate social responsibility (CSR) in emerging economies. This study assesses the appropriateness of using such a framework in one emerging economy—India. More specifically, the drivers of CSR and their impact on firm‐level CSR activity in the Indian context are investigated and compared with those in developed economies. Content analysis of 369 CSR policy statements of publicly traded Indian firms revealed the factors that drive CSR activities of Indian firms are similar to those found in developed economies. However, the ways firms respond to the drivers of CSR are surprisingly different in the Indian context, and these differences can be traced to attributes of the Indian socio‐cultural context. Implications and recommendations for future research conducted in India, and in other emerging economies, are offered. 相似文献
5.
李巧璇 《中国商贸:销售与市场营销培训》2010,(19)
低碳经济下的企业社会责任与责任营销方式对企业的生存和发展有深刻的现实涵义和战略意义。本文在论述基于低碳经济下的企业社会责任后,进一步对其责任营销的特点和路径展开探讨,期望可以抛砖引玉,促进企业关于发展低碳经济的创新思考。 相似文献
6.
Marketing Communications and Corporate Social Responsibility (CSR): Marriage
of Convenience or Shotgun Wedding? 总被引:1,自引:0,他引:1
This paper aims to examine the role(s) that the various vehicles of marketing communications can play with respect to communicating,
publicising and highlighting organisational CSR policies to its various stakeholders. It will further endeavour to evaluate
the impact of such communications on an organisation’s corporate reputation and brand image. The proliferation of unsubstantiated
ethical claims and so-called ‘green washing’ by some companies has resulted in increasing consumer cynicism and mistrust.
This has made the task of communicating with, and more importantly convincing, an organisation’s stakeholders vis-à-vis its
CSR credentials even more difficult. This paper argues that marketing communications tools can play a major role in conveying
a company’s CSR messages and communicating a more socially responsible image. 相似文献
7.
8.
Previous research has found that consumers ascribe mental states to for‐profit companies that enable them to elicit anger more easily than sympathy. The current study applies these findings to demonstrate how this evaluative asymmetry in consumer perceptions favor different strategies for individuals and companies managing conflicts and crises. First, it is shown that the mental states consumers ascribe to for‐profit companies enable them to elicit anger and admiration more easily than sympathy. Second, due to their ability to elicit anger more easily than sympathy, it is found that in conflicts between for‐profit companies and individuals, companies are evaluated more favorably when they focus attention on which side perpetrated the most harm, while individuals are evaluated more favorably when they focus on which side was most victimized. Third, due to their ability to elicit admiration more easily than sympathy, it is found that for‐profit companies derive greater benefits than individuals do from proactively taking responsibility to resolve crises rather than deflecting responsibility through claims of victimhood. Discussion focuses on marketing applications for companies managing conflicts and crises. 相似文献
9.
This paper presents an integrative review of the literature on cause-related marketing (CRM) persuasion research (i.e. studies of how CRM influences evaluations of the partner brand). The aim of the study was to review CRM persuasion research and to integrate the findings into a theoretical framework that could direct future research efforts in the area. Drawing on Bergkvist and Taylor's model of Leveraged Marketing Communications (LMC), a dual-path model of CRM persuasion effects was developed. According to the model, CRM affects brand evaluations along two paths: the indirect transfer path which is mediated by attribution of motives and the direct transfer path in which attitude towards the cause is transferred to the brand. The model incorporates results from extant research and provides guidance for future studies. 相似文献
10.
In recent years, scholars and executives alike have devoted attention to the implications of Corporate Social Responsibility policies and practices as well as their relationship to strategy. The objectives of the present article are to investigate the interaction between corporate social responsibility and strategy and the benefits that this relationship can yield to companies. For this purpose, a qualitative multiple case study was made of four Brazilian corporations, two in the supermarket sector and two in the energy distribution sector, comparing a competitive and a monopolized sector in Brazil. The data were collected through interviews with executives from social and environmental areas and through secondary sources. The study finds that corporate social strategy provides several benefits, among them attracting and retaining valuable human resources and enhancing company image and reputation 相似文献
11.
There has been widespread and growing interest in corporate social responsibility (CSR). This study examines how CSR practices have changed, corresponding to the changes in social issues by tracking back to the prevalence of CSR advertising in print magazines from 1980 to 2009 when CSR had thrived. Our findings from content analyses of print CSR advertising with Time Magazine and Better Home and Garden suggest that there are significant relationships between social issues and CSR practices by year, target audiences, and industry types. With recent increasing needs for CSR practices in society, this study lays the theoretical and practical groundwork for strategic CSR communication by documenting historical data on CSR advertising. 相似文献
12.
This research seeks to ascertain whether an agricultural firm's social and environmental positioning affects consumers' perceptions of the attributes of its products. Results showed that companies that are perceived to be more socially and environmentally conscious received better ratings for their produce in terms of quality and freshness. In addition, consumers reported that they would be willing to pay more for food grown by socially and environmentally conscious firms. 相似文献
13.
Philanthropy, Integration or Innovation? Exploring the Financial and Societal Outcomes of Different Types
of Corporate Responsibility 总被引:1,自引:0,他引:1
This article argues that previous research on the outcomes of corporate responsibility should be refined in two ways. First,
although there is abundant research that addresses the link between corporate responsibility (CR) and financial performance,
hardly any studies scrutinize whether the type of corporate responsibility makes a difference to this link. Second, while
the majority of CR research conducted within business studies concentrates on the financial outcomes for the firm, the societal
outcomes of CR are left largely unexplored. To tackle these two deficiencies, this article extends the different conceptualizations
of corporate responsibility and elaborates both the financial and the societal outcomes of different types of CR. 相似文献
14.
Bert van de Ven 《Journal of Business Ethics》2008,82(2):339-352
Purpose The purpose of this paper is to develop an ethical framework for the marketing of corporate social responsibility. Methods The approach is a conceptual one based on virtue ethics and on the corporate identity literature. Furthermore, empirical
research results are used to describe the opportunities and pitfalls of using marketing communication tools in the strategy
of building a virtuous corporate brand. Results/conclusions An ethical framework that addresses the paradoxical relation between the consequentialist perspective many proponents of
the marketing of CSR adopt, and ethical perspectives which criticize an exclusive profit-oriented approach to CSR. Furthermore,
three CSR strategies in relation to the marketing of CSR are discussed. For each CSR strategy it is explored how a corporation
could avoid falling into the promise/performance gap. 相似文献
15.
This study examines the relationship between corporate philanthropy (CP) and audit fees. Using corporate donation data from China, our investigation finds that CP is significantly positively associated with audit fees. Resource-seeking purpose and the enhanced publicity effect may be plausible channels behind this relationship. We further find that the frequency and intensity of donations reinforce this positive association. Additional analysis reveals that the resource-seeking effect exists in any type of enterprise, while the enhanced publicity effect only exists in non-SOEs. Our main results remain robust to a battery of additional tests. Overall, our findings suggest that by increasing audit workload and prospective audit risk, CP could make auditors more conservative such that they charge a higher audit fee. This article emphasizes the dialectic institutional stakeholder perspective in understanding the economic consequences of CP. Both the theoretical contributions and practical implications of these findings are discussed. 相似文献
16.
Stanislas Richard 《Business ethics (Oxford, England)》2023,32(1):191-200
This conceptual paper contributes to the critique of a body of literature that will be named ‘deliberative corporate governance’ by defending non-deliberative acts performed by stakeholders. It first argues that this literature introduces to the corporation a decision-making process where it does not belong, given the corporation's economic role. This leads to an ‘efficiency constraint’ on any attempt to justify deliberation – deliberative governance theorists must show that it is the most efficient and cost-effective way to address the issues that concern them. A real case example where deliberation would have been counter-productive in that regard will show that this is not the case. Building on this example, the paper uses the theory of democratic agonism to argue that non-deliberative acts should be part of governance. A sketch of managerial duties vis-à-vis such acts is attempted as well. The paper does not seek to reject deliberative corporate governance entirely, but rather to defend the importance of non-deliberative practices in addressing its theoretical concern. It makes a conceptual contribution to corporate governance theory, from which it draws practical implications for stakeholders-oriented management. 相似文献
17.
Maria Jesús Barroso-Méndez Clementina Galera-Casquet Victor Valero-Amaro 《Journal of Relationship Marketing》2014,13(1):1-27
Social alliances have become a mechanism that businesses and nongovernmental organizations (NGOs) have adopted in order to work together to address complex social problems that neither sector alone has the knowledge and resources needed to deal with appropriately. In combining the 2 different perspectives, these partnerships can create mutual value. Many such alliances have, however, been unsuccessful. The present work focuses on designing a theoretical model of successful partnerships between businesses and NGOs constructed within the perspective of relationship marketing—a theory that is found to be well suited to setting up and maintaining successful, long-term, relational exchanges. 相似文献
18.
ABSTRACTPrevious work suggests that corporate reputation generates a ‘halo effect’ where products from companies with better reputations are more likely to be chosen. We argue that corporate reputation plays a more expansive role, proposing that consumers will be less price-sensitive to offerings endorsed by companies with good reputations and that it moderates the marginal utility of product features with high clarity. We also propose that an individual’s knowledge of a company increases the likelihood its products will be purchased. Using a choice model incorporating an individual SEM-based reputation measure, we find support for these hypothesised effects in the context of television choices. The results suggest that corporate reputation warrants more attention by marketing managers to increase preferences for their products through these mechanisms. 相似文献
19.
Corporate Reputation and Philanthropy: An Empirical Analysis 总被引:6,自引:1,他引:6
This paper analyzes the determinants of corporate reputation within a sample of large UK companies drawn from a diverse range
of industries. We pay particular attention to the role that philanthropic expenditures and policies may play in shaping the
perceptions of companies among their stakeholders. Our findings highlight that companies which make higher levels of philanthropic
expenditures have better reputations and that this effect varies significantly across industries. Given that reputational
indices tend to reflect the financial performance of organizations above other factors (Fryxell, G. E. and J. Wang: 1994,
Journal of Management 20, 1–14) and that elements of the literature emphasise that discretionary aspects of social responsibility, including corporate
donations, may not be in the financial interests of organizations (e.g. Friedman, M.: 1970, “The Social Responsibility of
Business is to Increase its Profits”, New York Times Magazine, September 13), this is a significant finding. It suggests that philanthropic expenditures may play a significant role in
stakeholder management and may, in particular, lead to stakeholders holding more positive impressions of philanthropic corporations. 相似文献
20.
Tom Duncan 《Journal of Marketing Communications》2013,19(4):309-310
Community involvement is recognized as part of an organization's attempts to build good will in the local community and as such can be thought of as part of corporate social responsibility. The argument has been made that there is a need for more examination of the content of CSR activities, in particular for firms operating in diverse domestic and foreign contexts (Gardberg and Fombrun, 2004, Academy of Management Review, 31(2), pp. 329–346). This paper explores some of these issues by presenting an in‐depth look at McDonald's community involvement initiative in Norway, where the attempts to build a Ronald McDonald House met much resistance and many barriers, many of them from political parties, doctors and academics. 相似文献