共查询到19条相似文献,搜索用时 62 毫秒
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艺芸 《中国印刷物资商情》2007,(10):36-38
越来越多的印刷商在改变自己的策略,他们通过为客户提供增值服务实现业务的增长,提升企业的收益率。
增值服务可以被定义成为客户提供“一站式”服务,以提高生产效率和降低客户成本。印刷商之所以将物流服务当做一种增值服务原因就在于,客户会为这些增值服务付费;像其他增值服务一样,物流服务也是一种与众不同的服务形式;物流服务是为客户提供全线解决方案的一个环节。
在过去的10年中,印刷商对增值服务的关注度逐年增加。在印刷行业群雄逐鹿的今天,只有那些与众不同且能为客户带来增值服务的印刷商才能取得真正的成功。 相似文献
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为在高校图书馆阅读服务中,发挥阅读推广工作的开展价值,高校尝试将云服务渗透在图书馆服务体系内。在此背景下,文章结合云服务的相关概念,对云服务基础上高校图书馆的阅读推广服务模式展开研究,旨在明确高校建设云服务平台的思路,使图书馆更为高效的完成阅读推广任务,给予读者完善的阅读推广服务体验。 相似文献
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随着我国市场经济的稳步发展,服务行业逐渐取代以往制造业不可撼动的首要地位,成为了时代发展的主旋律,它讲求服务至上、客户就是上帝的理念。从事物流服务的企业是融合了运输业、仓储业、信息业等一系列环节和过程的综合企业集团。特别是互联网时代的到来,实物运输活跃起来,物流服务企业的联锁经营模式日益凸显其独特优势,物流服务几乎深入到千家万户。与此同时,我们必须看到仍有一些因素在制约着物流企业进行服务创新,这些因素也是物流企业在快速发展过程中所遭遇的必然瓶颈。 相似文献
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为了有效地整合物流资源和提高第四方物流运作效率,本文在分析当前研究现状及第四方物流运作对物流服务需求的基础上,提出了一种整合现代服务理念、物流管理和面向服务计算技术的第四方物流运作流程,最后,从第四方物流运作技术、物流管理技术和信息支撑技术3个方面构建了基于物流服务的第四方物流运作流程的支撑技术体系,为第四方物流的运作提供了关键技术的支撑。 相似文献
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文章从物流经济学的若干基本理论来论述"零库存"的重要性,同时提出企业实现"零库存"的几个值得重视的几个问题。 相似文献
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The impact of organizational learning on relationship orientation, logistics service effectiveness and performance 总被引:3,自引:0,他引:3
Photis M. Panayides Author Vitae 《Industrial Marketing Management》2007,36(1):68-80
The paper investigates the effects of organizational learning on inter-firm relationship orientation in the logistics service provider-client interaction. A conceptual model is developed and four research hypotheses are empirically examined using structural equation modelling. The data were collected via a survey of Hong Kong based logistics service providers. The results indicate that organisational learning has a positive influence on relationship orientation as well as on the improvement of logistics service effectiveness and firm performance. Theoretical, managerial and research implications are discussed. 相似文献
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作为顺应市场发展、实现多方共赢的创新型物流服务,物流金融不仅有利于中小企业融资和银行金融业务的创新,也是提高物流企业竞争力的重要方式。本文以我国物流企业的未来竞争力为视角,对发展物流金融服务的具体策略和路径进行深入探讨,指出物流金融服务必将推动物流企业的管理创新和业务发展,成为我国物流企业决胜未来和物流产业迅猛发展的重要手段。 相似文献
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Assessing the relational benefits of logistics services perceived by manufacturers in supply chain 总被引:1,自引:0,他引:1
The growing importance of logistics activities that span the boundaries of supply chain firms has put an emphasis on supply chain relationship management. Based on the existing marketing concept on relational benefits and the supply chain management literature on consumer satisfaction, this research evaluates logistics service performance from the eyes of manufacturers. Using data collected from US manufacturing firms, the study has identified the factors that influence manufacturer's satisfaction, as well as the key to understanding the benefits-satisfaction-loyalty triads in supply chain relationships. The contribution of the paper includes developing a conceptual model, adding new theoretical insights into benefits-satisfaction-loyalty triad that has been applied by manufacturers and LSPs, and providing some meaningful perspective on how to strategically assess the use of logistics providers so as to transform a logistics firm from a tactical service provider to a hand-in-glove strategic partner. 相似文献
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Paul C.S. Lian Author Vitae Angus W. Laing Author Vitae 《Industrial Marketing Management》2007,36(6):709-718
There has been a shift from transactional to relational exchange and relationship marketing both in the business to business and professional services contexts. This paper seeks to explore the manner in which personal relationships affect the process and outcomes of purchasing of professional business services. Specifically, it focuses on the role of the professional service providers as boundary spanners in the formation of personal relationships. These personal relationships constitute the underlying basis of long-term relationships between the purchasing and provider organizations in such complex service settings. The findings of this study demonstrate that the manner in which the boundary spanners cultivate relationships support the concept of relationship specific tasks. It extends this conception by use of the data to outline the chronological process over time Understanding the roles, function, and ultimately importance, of these relationships facilitates the identification and development of appropriate strategies to manage these relationships. 相似文献
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Ching-Chiao Yang Peter B. Marlow Chin-Shan Lu 《International Journal of Production Economics》2009,122(1):4
The purpose of this study is to examine the relationships between resource, logistics service capability, innovation capability and the performance of Taiwanese container shipping service firms based on the resource-based view (RBV). A structural equation modeling (SEM) approach was employed to test the research hypotheses. Results indicated that resource had a significant positive effect on logistics service capabilities and innovation capabilities. In addition, the findings indicated that logistics service capability had a positive effect on the performance of container shipping service firms. However, resource and innovation capability were not found to have significantly positive effects on firms’ performance. Theoretical and managerial implications of the research findings for container shipping service firms are discussed. 相似文献
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为了解决集群环境下生产制造型企业与第三方物流之间合理的收益分配与风险共担问题,提高协同企业系统的运行效果,在探析集群环境下双方在协同模式中的收益与风险关系基础上,提出了基于Shapley值的协同收益分配与风险分摊决策模型,分别探索了以物流成本与收益分配,物流成本与风险损失两对变量之间的波动变化规律,并将之集成计算得出了协同选择的临界点与取值范围,辅助参与企业决策,通过实证研究验证了收益分配曲线与风险量化曲线的正向相关性波动规律。结果表明:集群环境中的生产制造型企业与第三方物流的协同模式具有以市场需求为中心的组织特点,影响协同选择的风险因素主要有生产制造型企业和第三方物流的地位与作用、协同各方投入与贡献度随时间推移产生的变化、外部产业政策及内部自适应等;在协同过程中,各参与企业所获得的收益与承担的风险与所投入的物流成本之间存在着正相关关系,且存在着选择临界点;模型演算出的协同选择临界点,可保障协同模型的长期性与稳定性。研究结果为物流协同选择研究提供了新思路,对企业协同选择决策具有借鉴意义。 相似文献
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《Telecommunications Policy》2020,44(9):102009
The potential use of mobile payment is enormous and it is receiving attention as an alternative mode of payment worldwide. The present study develops a conceptual model to analyze the intention to use mobile payment services in the emerging market. Data was collected in India, one of the biggest emerging market, through a survey. The research hypotheses were tested using structural equation modeling approach. The results offer support that innovativeness, stress and perceived ease of use influence the perceived usefulness of mobile payment services. Subsequently, perceived usefulness, perceived satisfaction, perceived risk and perceived trust influence the intention to use mobile payment services. The findings provide alternatives for companies to consolidate this technology-based payment service. 相似文献
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本文采用区位熵和空间自相关方法分析了我国物流产业集聚的时空演变特征。研究表明,我国物流业发展的空间分布存在显著的区域差异,物流增加值区位熵波动性显著,物流业集聚程度存在较强的空间自相关和空间异质性,总体上呈现集聚化发展倾向。借助主成分回归分析探讨我国物流产业集聚的影响因素,发现这7个因素对我国物流业集聚均为正向促进作用,影响程度由高到低依次为基础设施建设、经济发展水平、消费水平、工业发展水平、对外开放程度、人力资本和区位因素,以上7个要素每增长1%,相应的物流业增加值就依次上升0.205%、0.194%、0.192%、0.187%、0.145%、0.057%和0.019%。 相似文献