The importance of small differences: the effects of research design on the comparative study of industrial relations reform in Australia and New Zealand

The aim of this paper is to explore the limitations associated with a most similar case research design. It argues that by adopting a most similar case research design, comparative work on industrial relations reform in Australia and New Zealand during the 1980s and 1990s has systematically ignored important historical differences between the two countries, underestimated the similarities in recent reforms and privileged organizational and institutional explanations for changes in industrial relations systems, at the expense of those which are based on systemic factors and material interests. More generally, this paper argues that methodological choices have significant consequences for the types of explanations generated by comparative research and that more serious attention needs be given to the epistemological assumptions embedded in research designs that are taken up by industrial relations researchers.     

Communicative power: A linguistic approach to the study of the microdynamics of organizations

This article addresses the question of how communicative power is exercised in an organizational setting which is characterized according to its members as a “feminine” culture type (Hofstede, 1980, Organizational Dynamics, 9(1), 42–63). The purpose is threefold: firstly, to operationalize the concepts of “dominance” and “control” in an organizational setting by using a linguistic approach; secondly, to investigate the contribution of a linguistic approach to organizational research in exploring social interaction and, thirdly, to discuss some practical and theoretical implications for managerial work. The linguistic approach, involving a microanalysis, provided an analytical basis for understanding the fine web of interaction in the organization. In this way it served as an instrument for rendering visible the various steps in the interpretation, and the links between them. Against our theoretically grounded expectations, the empirical results suggest that the distribution of power cannot alone explain the extent to which institutional and cultural resources can be mobilized and organizations changed.     

THE CULT[URE] OF THE CUSTOMER

Much organizational restructuring, at least in the UK and USA, seeks to replace organizational regulation by that of the market. These developments centre around an emphasis on relations with customers - the ‘sovereign consumer’- as a paradigm for effective forms of organizational relations; they are apparent in, and underpin, a wide variety of organizational developments: just-in-time, total quality management, culture change programmes. Understanding these developments requires consideration of the discourse of enterprise of which the culture of the (internal) customer constitutes a key element. Defining internal organizational relations ‘as if’they were customer/supplier relations means replacing bureaucratic regulation and stability with the constant uncertainties of the market, and thus requiring enterprise from employees. This discourse has fundamental implications for management attempts to define working practices and relations and, ultimately, has impact on the conduct and identities of employees. Understanding these developments is not possible if analysis remains at the level of the organization. It requires that organizational restructurings, and the discourse which supports them, be located within the social and political rationality of enterprise. The certainties of management, the conviction that environmental challenge and competitive threat must be met by the cult[ure] of the customer, are due to managements’largely unquestioned acceptance of the normality and perceived good sense of the discourse of enterprise.     

Trust,Social Networks and Enterprise Development: Exploring Evidence from East and West Germany

This paper examines the role of social networks in enterprise development by comparing personal trust (as inherent in social relationships) to collective and institutional trust (derived from the wider cultural, political and legal environment). The findings indicate that there is a shift from personal towards institutional trust as the firm develops and grows, but they also confirm enterprise behaviour being based on a mixture of different trust forms. Moreover, the findings underline the difficulty of studying trust empirically, recommending longitudinal qualitative approaches for further research.     

Barriers to Managing Diversity in a UK Constabulary: The Role of Discourse

The literature on diversity management has tended to obfuscate some of the theoretical and methodological shortcomings associated with research in this area. Specifically, the literature tends to make a number of rather naïve assumptions about the experiences and aspirations of disadvantaged groups. This paper seeks to problematize the universalist and partisan tendencies that typify much of the diversity literature by focusing on the issue of 'resistance'. Using a form of discourse analysis informed by Foucauldian principles, the paper explores how 'resistance' to diversity initiatives is expressed by both 'dominant' and 'subordinated' groups in a UK police force. It is argued that 'resistance' is better thought of as a discursive resource that can be drawn upon to justify or account for one's own organizational experiences and, in turn, the need to both justify and account for one's experiences is located in broader discursive fields that reproduce dominant ideologies of liberal democracies. The theoretical implications of this position are discussed and a case is presented for more critical and theoretical approaches in the diversity management literature.     

STRATEGIC NETWORKS AMONG SMALL FIRMS: IMPLICATIONS FOR STRATEGY RESEARCH METHODOLOGY*

This paper deals with the choice of methodological approach within strategic network research. Network-oriented research approaches indicate a broader set of organizational and environmental variables. the issue of trust in network relations implicates contextual aspects such as the socio-cultural foundation of people's interaction. the striving toward more complex, multi-level models of strategy is seen to put a heavy burden on the development of adequate strategy research methods. the paper reports and interprets experience from a case study of inter-organizational exchange governance in small firms. the discussion suggests a need for more in-depth knowledge of cultural contexts, and of socio-economic relations of actors within strategic networks. the paper recommends a search for new methodological inputs from other academic disciplines more experienced with human interaction research. In particular, methodological tools found within the field of social anthropology are recommended.     

Narrating the Power of Non‐Standard Employment: The Case of the Israeli Public Sector*

abstract Applying a critical discourse analysis approach, this study shows how the argument equating non‐standard employment (NSE) with organizational efficiency gains dominance over the contesting argument that views NSE as reducing organizational efficiency. We interviewed 24 senior‐level HR managers in the Israeli public sector, where NSE is used extensively, in order to shed light on the discursive order and the power struggle between these contesting arguments. Findings point to two story‐lines that helped discredit the argument in which NSE reduces organizational efficiency: (1) a statement of loyalty to organizational efficiency, accompanied by a gesture of concern for employees in non‐standard arrangements; and (2) subordinating an implied preference for eliminating NSE to organizational constraints.     

The challenging but promising future of industrial relations: developing theory and method in context‐sensitive research

Industrial relations (IR) in the UK are often seen as being in a state of some disarray. Yet analytical advances can also be detected. This article takes one part of IR, context‐sensitive research, to suggest ways of building on such advances. Its focus is the intellectual core of the subject, and not its institutional position. The particular route identified is to link IR to the programme of critical realism and thereby to make methodological progress and strengthen links with social science. Policy relevance may also be enhanced. Whether IR's possibilities are realised remains uncertain, and whether an intellectual programme leads to institutional advance is even harder to predict.     

Preserving a Professional Institution: Emotion in Discursive Institutional Work

We studied the discursive institutional work written by pharmacy leaders as part of a larger institutional project to preserve the institution of pharmacy. Our analysis of monthly editorials printed in the Journal of the American Pharmacists Association from 1960 to 2003 shows how different discrete emotions were systematically incorporated in specific rhetorical argument structures over the course of an institutional project. In contrast to previous research, we show how discursive institutional work that is directed to members of the same specific social group (e.g., a profession) can vary over time in response to significant events and changes in practices of the target audience. Our longitudinal study shows that the relative frequency of argument types, the incorporation of emotion, and the content of rhetorical argumentation changed over time. We contribute to theory about the role of emotions in discursive institutional work by unpacking the role of discrete emotions and showing how such discourse evolves over time in concert with field conditions.     

Organizational Cultural Intelligence: A Competitive Capability for Strategic Alliances in the International Construction Industry

Cultural intelligence (CQ) on the organizational level is an organization's capacity to reconfigure its capability to function and manage effectively in culturally diverse environments and to gain and sustain its competitive advantages. This study aims to present a model, examining how organizational CQ through competitiveness framework might potentially affect the strategic alliancing ability of contracting firms operating abroad. The research involves a questionnaire survey conducted with the contracting firms. The research findings support the contracting firms leveraging their cultural intelligence as their main cross‐cultural competence for establishing and increasing the performance of international strategic alliances.     

Accounting and Business Economics in Spain

Economía de la Empresa (Business Economics) emerged in Spain as a distinct academic discipline in the second half of the twentieth century. In its early years, Business Economics shared common influences with Accounting, particularly ideas and theories acquired from the translation of Italian and German works on Economia Aziendale and Betriebswirtschaftslehre. However, partly because of the institutional structure of Spanish universities, the two disciplines moved apart. During the Franco regime, Spanish accounting research was quite isolated, and with the return of democracy and the move towards greater European involvement much research was devoted to issues of financial accounting harmonization and standardization. This normative research was of little interest to Business Economics researchers, who were developing analytical approaches grounded in economic theory. More recently, academics working in the two disciplines have drawn on a wider range of theoretical approaches, from empirical studies to behavioural and organizational theory and institutional economics based on agency theory and transaction cost analysis. At present, the disciplines ‘walk separately down the same road’, but the new generation of researchers has the opportunity to bring Accounting and Business Economics closer together from an intellectual and scientific point of view.     

企业管理创新途径问题研究

管理创新是企业发展的永恒主题,贯穿于企业生命的始终。在分析企业管理创新的必要性的基础上,从企业战略、企业管理基础创新和企业文化创新三方面分别研究企业管理创新的途径。在中国的企业正处在进行制度改革和创新的时期背景下,研究企业管理的创新问题并探讨其管理创新的途径,对企业的发展具有非常重要的指导意义,是保证企业成为真正的市场主体的重要支撑。     

PERFORMANCE IMPLICATIONS OF STRATEGIC COALIGNMENT: A METHODOLOGICAL PERSPECTIVE

Strategic coalignment - viewed in terms of internal consistency among key strategic decisions or the alignment between strategic choices and critical contingencies posed by either environmental or organizational contexts - is an important theoretical perspective in strategic management. However, extant research is characterized by both poor clarifications of the theoretical meanings of coalignment as well as inappropriate statistical modelling. This article adopts a methodological orientation to examining a general proposition of the performance implications of strategic coalignment among three generic strategy dimensions: marketing, manufacturing and administrative. Such a proposition is evaluated using three seemingly complementary perspectives of statistical modelling: (a) interactionist; (b) profile-derivation; and (c) covariation, and data collected from two hundred business units. The analysis and results generally support the proposition using two of three perspectives, thus raising critical methodological issues relating to multiple specifications of the statistical form of coalignment.     

From Theory to Practice: Policy Analysis,Cultural Bias and Organizational Arrangements

This article discusses the inter-relation between policy analysis (PA) in public policy making, cultural bias and organizational arrangements. It provides a theoretical explanation for differences of PA approaches based on adherance to various organizational contexts and political cultures and lays the ground for future research on an important but rather neglected study area.     

智力资本会计理论与方法探讨

马克思劳动价值论认为,劳动特别是智力劳动创造企业剩余价值,智力资本所有者有权分享企业净剩余;现代公司治理理论则提出,以所有权激励为特征的智力资本化成为现代企业非常重视的激励手段。对智力的资本化要求在现有财务会计体系下合理计量、核算和报告智力资本,本文对智力资本会计的理论框架和核算方法进行了探讨,提出智力资本计量模式和与传统财务会计既相对独立又融为一体的智力资本核算与报告体系。     

Understanding Top Management and Organizational Change Through Demographic and Processual Analysis*

abstract Top management theory has been strongly influenced by demographic studies of top management teams (TMTs), but not by research into organizational adaptation to conditions of extreme institutional turbulence. This article analyses the transformation of a post‐socialist enterprise through a combination of demographic and processual methods to develop an enriched account of the micro‐processes through which top management constructed organizational change. Adding layers of narrative data and processual explanation directly addresses the well rehearsed problems in demographic TMT studies. From the findings, we propose a set of theoretical arguments that conceptualizes top management in terms of management regimes, to which TMTs are politically tied and through which they seek to realize their values and strategies in organizational outcomes.     

Incremental Organizational Change in a Transforming Society: Managing Turbulence in Hungary in the 1990s

The rapid liberalization of the former state socialist economies of Eastern Europe coupled with privatization were thought by many in the early 1990s likely to generate effective capitalist firms quite quickly. However, the radical institutional transformation and collapse of Soviet markets resulted in considerable uncertainty for most companies which, together with high sunk costs and lack of resources, inhibited organizational restructuring and strategic change. Despite high levels of foreign ownership and control by the mid-1990s, many Hungarian companies continued to produce much the same kinds of products for mostly the same customers with inputs from mostly the same suppliers as in 1990. While most had reduced employment substantially, and many had disposed of ancillary organizational units, the bulk of the companies considered here had not greatly altered their work systems and overall organizational structures. In the few enterprises where the production process had been extensively reorganized by 1996, this was funded and directed by foreign firms who had taken them over. These foreign firm-controlled companies also tended to have new top managers from outside the enterprise. They additionally introduced new products more often than Hungarian firms, albeit within rather narrow product lines that usually dominated the domestic market. Overall, most of the enterprises studied were still doing much the same set of activities in the mid-1990s, though with fewer staff, as at the start of the decade, and privatization per se had not led to major shifts in enterprise structure and strategy, nor did it seem likely to do so in the foreseeable future.     

Institutional Regime,Opportunity Space and Organizational Path Constitution: Case Studies of the Conversion of Military Firms in China

This study examines organizational path constitution from an institutional regime view. The research setting is the conversion of military firms to the civilian market in China since the country's economic reform in 1978. We begin with a questionnaire survey to better understand the situation and context of military conversion, and then conducted an embedded multiple‐case study method that shows how different patterns of organizational path constitution arise from a process of change efforts, change outcomes and opportunity space. Our context further allows us to examine how heterogeneous locally‐based institutional regimes affect the opportunity space of embedded organizations, enabling or constraining their change actions. The overall contribution is a theoretical model that reveals the relations between heterogeneous institutional regimes, opportunity spaces and organizational path constitution. Our findings have implications for the path dependence literature.     

From National Service to Global Player: Transforming the Organizational Logic of a Public Broadcaster

We present organizational logics as a meso‐level construct that lies between institutional theory's field‐level logics and the sense‐making activities of individual agents in organizations. We argue that an institutional logic can be operationalized empirically using the concept of a discourse – that is, a coherent symbolic system articulating what constitutes legitimate, reasonable, and effective conduct in, around, and by organizations. An organization may, moreover, be simultaneously exposed to several institutional logics that make up its broader ideational environment. Taking these three observations together enables us to consider an organizational logic as a spatially and temporally localized configuration of diverse discourses. We go on to show how organizational logics were transformed in the Australian Broadcasting Corporation between 1953 and 1999 by examining the changing discourses that appeared in the Corporation's annual reports. We argue that these discourses were modified through three main forms of discursive agency: (1) undertaking acts of ironic accommodation between competing discourses; (2) building chains of equivalence between the potentially contradictory discourses; and (3) reconciling new and old discourses through pragmatic acts of ‘bricolage’. We found that, using these forms of discursive agency, a powerful coalition of actors was able to transform the dominant organizational logic of the ABC from one where the Corporation's initial mission was to serve national interests through public service to one that was ultimately focused on participating in a globalized media market. Finally, we note that discursive resources could be used as the basis for resistance by less powerful agents, although further research is necessary to determine exactly how more powerful and less powerful agents interact around the establishment of an organizational logic.