国外网络商店形象研究分析

本文依托Elsevier外文数据库,选用2000-2012年间国外学者发表在国外期刊上关于网络商店形象的研究论文,运用文献计量分析的方法,将国外网络商店形象研究的文献进行了整理,比较全面地呈现了国外网络商店形象研究主题和研究现状,并指出网络商店形象现有研究的不足和后续研究方向,期望能对后续研究做铺垫。     

从购买风险感知理论解释商业集聚对店铺印象的影响

商业集聚印象必然会影响集聚中的店铺印象,这个现象可以用购买风险感知理论进行解释。文章将消费者购买风险感知引入店铺印象转移模型中,从消费者心理的角度,探查商业集聚印象对店铺印象的影响原因,通过比较消费者在不同背景下购买心理的变化,揭示店铺印象转移产生的本源。结论得出:购物风险感知在百货店印象转移中起调节作用,在专业店印象转移中起中介作用。     

商店形象的理论、模型及评估

有关商店形象的研究在国内的市场营销文献中经常被忽视 ,随着中国零售业对外开放的加快 ,商店形象的研究已经成为中国零售企业营销战略的重要组成部分。本文介绍了西方发达国家营销文献中对商店形象理论和实证研究的成果 ,并结合对中国消费者的实证研究提出了零售商店的营销策略和措施。     

The Influence of Store Image on Store Loyalty in Hong Kong's Quick Service Restaurant Industry

ABSTRACT

Studies considering links between store image and store loyalty, especially in an Asian context, are sparse. This article explores the relationship between store image and store loyalty in the Hong Kong fast-food industry. A survey of 200 users of fast-food restaurants revealed that functional attributes of store image are more accurate than psychological attributes when predicting the degree of store loyalty. Functional attributes of particular importance are waiting time for a seat, store environment and store location. However, some psychological attributes have an influence on store loyalty. Furthermore, the findings show that the more favorable the store image, the more likely consumers are to consume in a particular restaurant.     

塑造网上商店品牌形象的六个视角

<正>随着阿里巴巴10周年庆典活动的开展,把"网商"提到了一个更诱人的层次。对于广大的网商而言,如何将其经营的网上商店塑造成一个具有良好形象的品牌成为重要话题。广而言之,网     

价格促销对商店整体价格形象的影响:理论与实证研究回顾

商店整体形象是商店在消费者心目中的定位,是一个零售商差异化竞争对手、影响消费者惠顾行为的一个关键因素,而价格形象是构成商店整体形象的要素之一。本文回顾了商家价格促销对商店价格形象影响方面的文献,并在此基础上提出了未来相关研究方向的建议。     

基于消费者感知风险的商店印象实证研究

本文在V.-W.M itchell提出的消费者感知风险的商店印象架构下,结合我国文化背景和零售业特点,重新设计了商店印象量表,并以北京、上海、长沙、南昌、兰州和成都等6城市的大型超市顾客为样本进行了实证分析。     

试论完善我国粮食供应链的若干对策

我国现行的粮食储备调节制度存在若干不足,如成本高、储备体系不健全、调控能力不强等.随着国内外粮食生产和粮食市场的变化,必须进一步完善我国的粮食储备调节制度.在健全中央和地方两级粮食储备的基础上,要进一步完善储备粮吞吐机制和粮食风险基金的运行机制,以应对国内外粮食市场的风险和保障我国的粮食安全.     

试论完善我国粮食供应链的若干对策

我国现行的粮食储备调节制度存在若干不足,如成本高、储备体系不健全、调控能力不强等。随着国内外粮食生产和粮食市场的变化,必须进一步完善我国的粮食储备调节制度。在健全中央和地方两级粮食储备的基础上,要进一步完善储备粮吞吐机制和粮食风险基金的运行机制,以应对国内外粮食市场的风险和保障我国的粮食安全。     

网上店铺印象与消费者惠顾意向的关系研究

在总结国内外相关研究及文献综述的基础上,本文结合电子商务行业的特殊性,选取重点维度作为研究变量。运用问卷调查和深入访谈的方式了解这些维度与消费者惠顾意向的相关关系,提出相应的建议,进而提高消费者惠顾意向。     

消费者对大型超市的商店印象与其忠诚行为关系实证研究

商店印象对消费者购物行为有重要的影响。本文在我们先前对商店印象与顾客忠诚关系研究的基础上,将商店印象与顾客忠诚的构面展开,进一步研究了商店印象的实体、经济、时间与便利性和社会心理构面与顾客认知忠诚、情感忠诚、意向忠诚和行为忠诚之间的关系,并通过在全国收集的803份有效样本,运用结构方程模型对理论模型进行了实证检验,全面揭示了商店印象各构面与四类顾客忠诚之间的关系。     

百货店服务要素对店铺印象影响:基于晕轮理论的解释

零售店采用相应的服务手段可以强化消费者的店铺印象。本研究以晕轮效应理论为基础,以百货店为研究对象,采用方差分析方法,探讨商家对消费者提供的服务是否可以产生对店铺印象的扩大影响。结果表明,百货店业态的服务要素对消费者的店铺印象产生较为显著的影响,不同的服务项目提供与否会对百货店店铺印象产生不同影响,进而影响消费者对店铺印象的形成。     

家居产品网店数据营销体系的构建策略

本文从家居产品网店数据营销体系的构建步骤、指标与基础入手,分析了家居产品网店数据营销体系的构建重点,具体包括网店的转化率分析、网店营销渠道的效果分析、网店的客户价值分析与网店的客户画像分析等。     

基于平衡计分卡的4S店战略管理体系构建

后疫情时代,增强4S店自身经营管理水平,度过市场下行这个寒冬,是4S店亟待解决的问题.平衡计分卡不仅是企业绩效管理的工具,更是促进企业全面发展的战略管理工具.构建基于平衡计分卡的4S店战略管理体系,有助于解决4S店面临的内外部压力,提高4S店经营管理水平,助力我国汽车销售行业持续健康稳健发展.     

Effectiveness of In-Store Displays in a Virtual Store Environment

This article examines in-store display effectiveness in an online grocery store and concentrates on two main issues. First, considering the more artificial and functional virtual store environment, we examine whether online in-store displays (ISD) produce a similar boost in sales as they do in offline stores. Second, we examine the moderating effect of display characteristics by comparing the effects of different display types. The results show that (1) online ISD can substantially increase brand sales and (2) ISD that preempt competition through a first-order and isolated position outperform ISD that attempt to make the product stand out in the shopping zone.     

Two-Tier Store Brands: The Benefic Impact of a Value Brand on Perceptions of a Premium Brand

A recent trend in the retail industry is the emergence of multi-tier store brands. In the current article, we contrast consumers’ expectations in a retailing context in which a single store brand is present to one in which two store brands are offered in the same category. We propose that when a retailer offers a single store brand, consumers expect it to be of lower quality even when it is described as a premium brand. On the other hand, quality perception of a premium store brand increases in the presence of a value store brand. Importantly, quality perceptions of a value store brand are not affected by the presence of a premium store brand. In two studies we find support for our hypotheses showing the benefic impact of a value store brand on quality perceptions of a premium store brand.     

Modelling consumer responses to an apparel store brand: Store image as a risk reducer

To make informed private label (PL) strategy decisions, retailers must understand the factors influencing consumer's brand choices. Previous PL studies have investigated grocery products, and ignored unique features of different types of own brands. We investigate attitudes towards buying a retailer-endorsed brand, or store brand (SB), in apparel retailing. Customers of a Finnish department store were surveyed. Data were analysed using Structural Equation Modelling (SEM). Perceived value and quality of SB apparel appear to be the main drivers of purchase intentions. Perceived risk reduces SB value and purchase intentions. Store image affects purchase intentions indirectly, by reducing perceived risk and increasing SB quality perceptions.