Sights of sites: picturing heritage,power and exclusion

This paper explores the visual representations used to illustrate, promote and communicate a particular idea of heritage in the tourism literature, which provides an instance within which to examine the material consequences of a dominant discourse. This examination takes place within the context of current New Labour policy initiatives, which have put forward a new role for heritage, both in terms of the touristic experiences it can provide and as an instrumental tool for social inclusion and civic engagement. It is argued in this paper that these consciously designed objectives have also opened up a conceptual space within which images of heritage are drawn upon to undertake a course of ideological work that affectively reaffirms and legitimizes the cultural symbols of an elite social group as a consensual representation of national heritage.     

Mapping research on legacy of mega sporting events: structural changes,consequences, and stakeholder evaluations in empirical studies

ABSTRACT

Findings from empirical studies on the legacy of hosting a mega sporting event are inconclusive. This paper considers empirical studies published in English language peer-reviewed journals between 1997 and 2016 to identify trends and gaps in current knowledge related to event-attributed changes in structures, consequences, and stakeholder evaluations. Following systematic literature search guidelines, 233 articles (238 studies) were coded. The authors assessed structural changes, consequences, and stakeholder evaluations. Contextual factors, such as type of event, timeframe, and geographical location were also considered, as well as research design, methods, and a risk of bias assessment. Most studies considered structural changes per se, without further specification (such as the urban and human level). Economic and social consequences were the two most often considered consequences. The range of stakeholders considered in the studies was diverse, although host city residents received the most research attention. The mapping helps scholars better understand dominant themes, critically appraise studies as well as identify gaps in existing research. The authors discuss managerial implications and propose research directions that address concerns: unclear definition and biased selection of relevant stakeholder groups, short legacy timeframes, and the low-level evidence for cause-effect relationships in the legacy production process.     

Asian North Americans' Leisure: A Critical Examination of the Theoretical Frameworks Used in Research and Suggestions for Future Study

ABSTRACT

The aim of this study was to critically examine the theoretical frameworks employed in the existing research on Asian North Americans' leisure and to offer insights into additional theories that might be used in future research on the topic. The study reviewed three major theoretical frameworks employed by previous research in the field of leisure studies: (1) assimilation and acculturation theory, (2) ethnicity-based theories, and (3) self-construal. The study also provides recommendations for alternative theoretical approaches that could be used in investigations of Asian North Americans' leisure, including racial discrimination and stereotyping, the multiple hierarchy stratification perspective, transnationalism, and cultural and social capital.     

建立中国-东盟自由贸易区对海南旅游业的影响及对策

中国——东盟自由贸易区的建立，对在旅游资源和旅游产品上与东盟各国较为接近的海南旅游业来说，不可避免地会受到较大影响。本文通过对海南旅游业现状及自由贸易区建立后对海南旅游业的有利与不利因素的比较分析，提出海南旅游业应立足于国内市场，实施创新战略来面对挑战。     

The impact of the Asian financial crisis on Japanese demand for travel to Hong Kong: A study of various forecasting techniques

The Asian financial crisis has drawn worldwide attention because of its significant economic impact on local economics, especially on the economy of a tourism‐dependent destination. Unfortunately, there have been very few articles about the relationship of the Asian financial crisis and tourism demand forecasting. This relative lack of prior studies on the Asian financial crisis and tourism demand forecasting is particularly true in the context of Hong Kong. This article reports on a study that utilized officially published data to test the accuracy of forecasts of Japanese demand for travel to Hong Kong, measured in terms of the number of Japanese tourist arrivals. Seven commonly‐used tourism forecasting techniques were used to determine the forecasting accuracy. The quality of forecasting accuracy was measured in five dimensions. Experimental results indicated mixed results in terms of forecasting accuracy. Overall, artificial neural network outperformed other techniques in three of the five dimensions.     

Community involvement and place identity: the role of perceived values,perceived fairness,and subjective well-being

This research aims to discuss the community residents’ place identity to rural tourists site by exploring residents’ perceived values, perceived fairness, and subjective well-being in their involvement behavior. The evidence of relationship among those constructs in theory and practice is provided in this study. With the samples gained from a typical and representative rural tourists site in China, the outcomes of a structural equation modeling approach demonstrated that community members’ involvement at rural tourists site positively affects perceived values and fairness; they, thereby, contributes to residents’ subjective well-being. At last, subjective well-being plays an effective predictor of place identity to the rural tourists site.     

冬奥会道路体系建设对京津冀交通一体化格局影响及优化对策

京津冀交通一体化是实现京津冀高质量发展的前提和关键支撑。京张冬奥会的筹办在推动跨区域交通基础设施网络的建设完善的同时高效整合了京张冰雪产业优势,为后冬奥时代的京津冀整体要素流动格局产生深远影响。本文应用空间网络分析（Spatial Design Network Analysis, sDNA）和空间统计分析模型,在定量分析冬奥会对京张交通网络通达性综合水平提升程度基础上,系统评估冬奥会道路体系建设对提升京津冀交通一体化格局、促进经济社会协同发展的作用。结果表明冬奥会道路体系建设后区域交通格局得到显著优化,体现在以下几个方面：（1）张北地区交通网络体系得到优化和扩展,形成了以京张铁路为核心的主要交通通道,张家口正式融入首都一小时生活圈,有效改善了京津冀原本较为松散的路网结构。（2）京津冀节点城市功能性增强,衡水市、秦皇岛市、沧州市和张家口市交通通达性显著提升,延庆和张家口市交通中心性地位得到有效抬升。（3）京津冀交通体系重点发展区域由“京石保”向“京唐秦”转移,不断放大并深入到河北腹地,有效推动了京津冀空港、海港、陆港一体化发展及京津冀协同发展进程。进一步的优化对策与建议为：紧密市级与乡镇尺度上的交通联系,提升全局路网通达能力;优化京张交通网络结构,承接“非首都功能”转移,延续冬奥会道路体系综合效益;细化完善冀北、冀南地区交通网络,加强京承、京秦主通道建设等。结果将为科学规划和完善后冬奥时代京津冀交通一体化发展格局提供科学依据和决策参考。     

The relationships between the seriousness of leisure activities,social support and school adaptation among Asian international students in the U.S.

Although social support is a significant contributor of school adaptation, Asian international students tend to have a lack of social support. To build up social support, leisure engagement could be an effective way for Asian international students. In particular, taking leisure seriously may have important effects on Asian international students to build strong social networks and obtain a sense of belonging to help them adapt to school. A total of 190 Korean and Chinese international students were focused to explore the relationships between the seriousness of leisure activities, social support and school adaptation among Asian international students attending U.S. colleges/universities using structural equation modeling. While the model showed an acceptable model fit to the sample data, the results indicate that engaging in leisure seriously has a positive association with gaining social support from friends. Furthermore, social support from friends was not only a predictor of school adaptation but also acted as a mediator between the seriousness of leisure activities and school adaptation. We also found that the seriousness of leisure involvement maintained a direct effect on school adaptation. This study advocated the importance of serious leisure engagement in the lives of Asian international students adapting to college.     

Understanding strategic alignment for destination marketing and the 2004 Athens Olympic Games: Implications from extracted tacit knowledge

Major international hallmark events, especially the Olympic Games, represent a significant opportunity for marketing tourism to the host country. Due to the scale and importance of the event, the coordination between the Olympic organizing committee and the destination marketing organization of the host country becomes a knowledge-intensive and exceptionally complicated task. Analyzing on-site interview data collected from top executives of the two major organizations involved in the 2004 Summer Olympic Games (ATHOC and GNTO), this research achieved two objectives: (1) extracted and organized the tacit knowledge from both organizations to discover major issues concerning the Athens 2004 Olympic Games, and (2) identified the strategic alignment issues between the domains of Olympics planning and destination marketing and proposed a conceptual framework for the future Olympic host countries.     

人格特质理论视角下东南亚国家对中国旅游形象感知差异研究

国家旅游目的地性格是影响国家旅游形象和国际游客旅游决策的关键因素,对入境旅游市场营销具有指导意义。本文运用内容分析法、扎根理论研究法,对东南亚3个国家的中文主播网络视频、在华留学生及其亲属的访谈内容进行分析,以探究东南亚国家人们对中国旅游目的地性格维度感知强度和差异。研究表明：根据感知强度大小,东南亚国家对中国旅游目的地性格维度感知依次是能力、真诚、魅力、友善和侠义。东南亚国家对中国旅游目的地性格维度感知存在国别差异,其中,越南人和缅甸人的感知总体呈正面,感知维度分别是“友善”“魅力”和“侠义”“斯文”;老挝人感知相对负面,感知维度为“随性”“自我”。据此建议中国加强与东南亚国家的文化交流,区别不同国家人们的感知特点,进一步强化正面性格感知,调整和优化针对负面性格感知的宣传策略。     

The offshore sailor: enskilment and identity

This paper employs the concept of enskilment – becoming skilful through active engagement – to investigate how a sense of identity, as an offshore sailor, is contingent upon being attuned to one’s environment. It draws on auto-ethnographic accounts to highlight the embodied practices that constitute ‘being’ an offshore sailor. In doing so, it draws on and extends investigations of leisure experiences concerned with offshore sailing, auto-ethnographic inquiry, the relationship between the body and the environment and developing a sense of identity. It highlights the process of enskilment that allowed the author to ‘(re)inhabit’ a particular leisure identity. The paper draws attention to the temporal and contingent identity of ‘being’ an offshore sailor that is grounded in the practice of offshore sailing. To understand the meaning of leisure experiences, it is helpful to foreground the embodied practices that constitute an activity, and consider how enskilment shapes participation and identity.     

The modernities of heritage and tourism: interpretations of an Asian future

Recent years have seen the emergence of a number of regional-based charters and declarations; all of which attempt to address the Eurocentric biases of the global heritage movement. For example, the Nara Declaration, China Principles, Hoi An Protocols and Seoul Declaration all reflect a desire to develop heritage frameworks that are sensitive to, and in tune with, the complexities and socio-cultural specificities of the Asian region. With the primary concern of these initiatives being the development of more appropriate ‘conservation philosophies’ or notions of ‘authenticity’, they have given less attention to the interface between heritage sites and their consumers, or tourists, and the rapidly changing nature of tourism in Asia. Indeed, the vast majority of reports and studies produced by UNESCO, ICOMOS, IUCN and others continue to talk of ‘the tourist’ as a singular, homogenous construct. The rapid growth of travel for leisure and recreation within Asia today, however, demands a re-appraisal of how such terms are used and deployed within the heritage industry. Accordingly, this article examines why Asian tourism is presenting new and unfamiliar challenges for policy makers regarding the management and presentation of heritage sites in Asia. More specifically, it considers the industry familiar discourse of ‘site interpretation’ against a backdrop of Asian modernities in order to ask questions about aesthetics and the politics of heritage narration.     

世界旅游强国建设：国际经验与中国方略

旅游业是中国的战略性支柱产业,建设旅游强国是中华崛起的重要方面。本文从世界旅游强国的经验分析入手,考察了中国旅游发展的现实基础和机遇与挑战,提出了中国特色世界旅游强国的内涵、目标和战略举措。中国具有超大地域与超多样性自然景观、超长历史与超多样化文化景观、超大人口规模与经济总量、越来越好的社会外向度与人文环境以及逐渐成熟且已进入良性循环状态的旅游业,建设世界旅游强国现实可行。但也面临巨大挑战,需要政界、业界和学界乃至社会的共同努力：积极借鉴旅游强国经验,完善涉旅法律法规;建设高效有力的旅游业发展机制,加强文旅融合,做强"旅游+",做大"+旅游";坚持产城互动和区域协同;用数字技术手段发展智慧旅游;充分调动海内外有利因素打造大中华旅游品牌;尽快遴选和建设一批世界级旅游景区、旅游度假区和世界旅游城市,确保国家"十四五"旅游规划目标的顺利实现。     

The effects of generational work values on employee brand attitude and behavior: A multi-group analysis

The competitive hospitality industry requires effective external and internal brand management. Since service employees bring the brand to life, insight regarding their motivational drivers is important. Given a multigenerational hospitality workforce, individual motivations will likely differ and therefore inform attitudes and behavior differently. Adopting work values as a motivational lens, and drawing on generational theory, this study surveys 303 hospitality employees to understand how generational collective memories (i.e., formative referents) inform individuals’ work values. Further, it examines how generational work values differentially influence employees’ perceived brand fit and brand citizenship behavior. The results suggest that an individual’s collective memories from their formative years influence their work values, with altruistic, social and intrinsic work values having a positive impact on employee brand attitude and behavior, while extrinsic and leisure work values have no significant impact. Generational differences are evident, but not always in a manner that is consistent with previous literature.     

Career Identity and its Relation to Career Anchors and Career Satisfaction: The Case of Convention and Exhibition Industry Professionals in Asia

This paper explores career identity and its relation to career anchors and career satisfaction, key demographic and job variables, specific to convention and exhibition (C&E) industry professionals in Asia. It reviews the key literature relating to career identity and career anchors, which is followed by a discussion of findings of an online survey of C&E industry professionals in Asia. Study results indicate that the majority of C&E professionals displayed a strong cognitive and affective identification with their career in the C&E industry. However, career identity varied significantly with the time respondents had been in the industry, job seniority and age. In terms of career anchors, the lifestyle anchor was found to be the most dominant career anchor, followed by challenge and autonomy. Examining the relation between career anchors with career identity revealed that the lifestyle anchor was more important to respondents with a weak career identity, whereas the challenge anchor was more important to respondents with a strong career identity. Managerial implications of the study findings and suggestions for future research are provided.     

The effect of physical environment on passenger delight and satisfaction: Moderating effect of national identity

This study aims to examine the influence of an international airport's physical environment on passengers' delight and satisfaction. This study also aims to assess the moderating role of national identity on the relationship between physical environment and passengers' delight and satisfaction. A convenient sampling technique was used to select the sample. A total of 271 questionnaires distributed at Kuala Lumpur International Airport, Malaysia were used for data analysis. The result from the structural analysis suggests that physical environment in an international airport influences passengers' delight and satisfaction. Moreover, national identity portrayed in airport moderates the relationships between physical environment, passengers' delight and satisfaction. Overall, findings of this study extends the understanding of physical environment, passengers' delight and satisfaction and national identity in the context of an international airport and offer implications for international airport authorities. Discussions and implications for airport practitioners, limitations, and suggestions for future research are also provided.     

The lived experience of London 2012 Olympic and Paralympic Games volunteers: a serious leisure perspective

Along with other sporting mega-events, the Olympic Games, in all its versions, makes extensive use of volunteers. The 70,000 London 2012 Olympic and Paralympic volunteers, for example, played a vital role in the delivery of the event. Stebbins’ theoretical perspective of serious leisure includes consideration of volunteering and there are calls for its further empirical evaluation. This study, therefore, uses a qualitative study of the lived experience of London 2012 volunteers to test the relevance of the serious leisure framework to Olympic volunteering. The data are drawn from the reflective diaries of 20 participants who volunteered in a variety of roles during London 2012. It is concluded that all of the qualities of serious leisure are identifiable to various extents within the experiences of the London 2012 volunteers. This finding will help Olympic and other sporting mega-event managers to understand and improve the experiences of their volunteers. Recommendations are also made, in the light of the findings, for the further refinement of the serious leisure perspective. Particular attention is paid to highlighting how the findings might contribute to recent debates around whether sporting mega-event volunteering is best explained by the serious leisure quality of career volunteering, or by the serious leisure associated concept of project-based leisure, or alternatively by the competing term of episodic volunteering.     

The future of travel writing: Interactivity,personal branding and power

Changes in technology and media in the twenty-first-century have had significant implications for the travel writing profession. In the social media era, where information about travel is readily accessible for many audiences online, both travel writers and publishers are altering the way that they function to succeed in this new environment. This phenomenological qualitative study, based on interviews with 47 travel writers, explores their experiences in the digital age. Findings resulted in three new conceptual models illustrating the different experiences of contemporary travel writers: (1) The Interaction Model, (2) The Personal Branding Model, and (3) The Power Model. The models reflect the fact that the online environment has facilitated interactivity with readers and personal branding, created a change in power dynamics, and given some writers a sense of communitas with their peers. These experiences have implications for the profession and the depth of travel writing and writers' travelling experiences.     

Social distancing: The effect of density and power on restaurant consumers

The present research examines the joint effects of density and power on consumers’ attitudes and revisit intentions in a restaurant context. A 2 (Density: high vs. low) x 2 (Power: high vs. low) quasi-experimental design was employed. The restaurant’s built density was manipulated by keeping (high density condition) or removing (low density condition) the extra tables in the restaurant. In addition, individuals’ sense of power was measured and served as a moderator. A total of 327 general restaurant consumers were participants in this study. Results indicated that powerless people responded to a restaurant with high built density more positively (vs. low built density), whereas powerful people exhibited a similar level of attitudes and revisit intentions across the density conditions. Additionally, perceived territoriality was identified as the mediator of the effect of density and power on consumer responses.     

Perceived values,satisfaction, and behavioral intentions: The role of familiarity in Korean restaurants

This study examined American customers’ perceptions of values regarding dining experiences in Korean restaurants in the United States. Specifically, the effects of hedonic and utilitarian values on customer satisfaction and behavioral intentions were investigated. This study also examined the moderating effect of familiarity with Korean restaurants on the relationships among perceived values, satisfaction, and behavioral intentions. Overall, the results indicated that American customers valued the utilitarian aspects of Korean restaurants more than the hedonic aspects. Additionally, utilitarian aspects had a stronger impact on customer satisfaction and behavioral intentions than hedonic aspects. However, when considering customers’ familiarity level with the restaurants, hedonic aspects more effectively induced positive behavioral intentions in the low familiarity group, proving that familiarity has a moderating role. Conversely, utilitarian aspects appeared to be more influential in terms of the behavioral intentions of the high familiarity group. Theoretical and practical implications are also discussed.