Inter-organizational relationships and knowledge sharing in green supply chains—Moderating by relational benefits and guanxi

This paper presents a new research model to examine the factors influencing the knowledge sharing and implementation in inter-organizational relationships. In this study, we examine how relational risk affects the willingness to share knowledge and how this association is affected by the tangible relational value (relational benefits) and intangible relational value (guanxi). Data are collected from 436 green manufacturing firms that are among the top 1000 Taiwanese manufacturing firms of 2008 listed by Business Weekly. Relational risk is found to be negatively associated with willingness to share knowledge. Our results show that relational benefits and guanxi between partners improve the negative effect of relational risk on knowledge sharing. The findings of the study provide useful insights into how green supply chain members should reinforce their relational benefits and guanxi activities that would improve their value-based relationships, in order to enhance the environmentally knowledge sharing for the green supply chain as a whole.     

Reprint of “Enhancing green supply chain initiatives via empty container reuse”

In this paper, the maritime industry’s commitment to green supply chain has been analyzed. The objective of this study is to show that the reuse of empty containers not only adds value to a firm, but leads to waste reduction in the supply chain. The novelties of this article include (i) empty and laden containers are treated in accordance with a shipping company’s green effort; (ii) both the volume and weight of containers are introduced to indicate a potential constraint on green effort; (iii) empty container storage costs are included as a value-added component which stem from green effort.     

Green hotel servicescape: attributes and unique experiences

ABSTRACT

The relationship between green hotel service attributes and consumption experiences remains unclear in the extant research, especially in the context of emerging economies such as India. This work uses a multi-method approach that combines in-depth interviews, word association and two-stage empirical validation to propose a three-dimensional framework for measuring a hotel’s green servicescape, composed of atmospherics, motifs and human encounters. Individual effects of each green servicescape sub-dimension on those of green experiential values, namely utilitarian, emotional, social and altruistic values, are examined. The results reveal interesting findings, some counterintuitive, which are expected to create new insights for academicians and practitioners alike.     

How sustainable is sustainable hospitality research? A review of sustainable restaurant literature from 1991 to 2015

This research was designed to evaluate our current state of knowledge by systematically reviewing tourism and hospitality academic literature concerning sustainability in the restaurant sector by undertaking a systematic review and content analysis. The characteristics of 76 articles are listed in a comprehensive table, presenting research design and research variables, and the articles are examined for their approach to the sustainability concept as applied to the restaurant industry (i.e. the range of responsible practices addressed in each work). The findings indicate that the majority of the literature only engages with parts of sustainability, particularly ecological, rather than holistic sustainability. This matters because it may mean we fail in our attempts to achieve more sustainable restaurant operations.

This research suggests that tourism and hospitality studies need to re-engage with the evolving conceptualisation of sustainability to ensure that best practice responses to changing requirements are undertaken. The narrow focus on ecological aspects of sustainability featuring in restaurants does not acknowledge the full meaning of sustainability and therefore may constrain efforts to secure more sustainable futures. Illuminating such gaps in knowledge is important in order to strengthen our conceptual understandings, refine our practices and thereby secure more sustainable futures through tourism and hospitality.     

Promoting green tourism: the future of environmental awards

Awards and labels can help consumers choose more environmentally benign tourism products and encourage more attention to the environment by producers. As in other areas, however, there is an increasing clutter of environmental awards and labels in tourism. Concerns exist about the value and appropriateness of some claims associated with these. This paper reviews and assesses environmental awards in tourism and recreation using comparative analysis. Sixteen awards relating to manufacturing, forestry, tourist attractions and tourism companies are appraised under the classifications of focus, criteria, certification system and results. Having identified the strengths and weaknesses of different approaches it is concluded that the time is ripe to rationalise awards and labels in the tourism industry and that an environmental management systems approach provides a flexible template to fulfil such a need and drive the agenda of environmental improvements in the industry. Copyright © 2001 John Wiley & Sons, Ltd.     

Analysing transport corridor policies: An integrative approach to spatial and social disparities in India

Although strategies to create transport corridor are prevalent in the global South, there is a lack of empirical research to evaluate these initiatives, in particular whether they have realised their general goal of reducing regional disparities. The current paper describes a multi-method approach involving spatial and non-spatial analysis to investigate spatial disparity along a proposed corridor and examine its integration within the existing settlement structure. The analytical framework is tested on India’s Delhi-Mumbai Industrial Corridor. A rationale is developed to enable a critical view of corridor policies as strategies for development in the global South.One important finding regarding policies on transport corridors is the risk that future growth will remain concentrated in districts directly linked to a proposed corridor, leaving peripheral areas marginalised. An integrative analysis of current spatial and social disparities in India shows growth to be high in areas with good accessibility between urban and rural areas. Specifically, growth in rural areas is fostered by the availability of good road network, and polytechnic and vocational institutions, whereas in urban areas, growth is positively associated with the provision of secondary schools. In order to prevent or even reduce disparities, this research recommends that spatial strategies be developed with mechanisms to enable their implementation by lower tiers of governments, that spatial plans and infrastructure outlays be reformed to improve accessibility between proposed corridors and peripheral areas, and that accessibility indicators be included in the design and implementation of transport development policies.     

Rural Tourism Partnerships and Actor Mobility

In this paper, I examine actor mobility within the context of rural tourism partnerships (RTPs). The term ‘actor’ refers to those who have a stake in tourism planning, promotion and development such as policy makers, businesses, non‐profit making sector and community groups. Mobility is embedded in personal and social histories of actors as well as the policy framework that impacts their daily lives and informs their motives for being (dis)associated with RTPs. While exploring how actors' journeys transform rural localities' socio‐economic fabric, I find the writings of Lefebvre and de Certeau particularly useful because of their focus on counter‐hegemonic practices that shape the ‘everyday life’. Given that most rural societies in current times comprise an intricate mix of long‐term residents, seasonal‐home owners and migrants, each with their distinct set of life stories and value preferences with regard to their place of dwelling, my thrust in this paper on actor mobility is likely to identify new areas of future research on RTPs. Copyright © 2013 John Wiley & Sons, Ltd.     

Slopeland disaster risk management in tourism

Complex disasters have received greater attention because of the earthquake that struck Japan on 2011. Taiwan is not only in a region in which various disasters occur frequently, but because of its complex geological and topographical conditions plus overdevelopment of sensitive areas caused by rapid expansion of the tourism industry, many tourist areas are under direct threat, increasing the risk of safety of human life and impacting the overall economic development to a greater extent. The objective of this study is to examine the impact of complex disasters on the tourism industry in Taiwan. Using slopeland disasters as an example and employing the concepts of modern risk management, the study aims to strengthen and integrate relevant research results and techniques, such as analysis of potential disasters, analysis of structural vulnerability, and analysis of aggregate loss probability. The study provides suggestions related to complex disaster assessment patterns and management strategies in the tourism industry. It is expected that relevant information and results of the risk assessment analysis presented in this work not only benefits government departments, tourist facilities’ owners, insurance companies, and financial institutions, but also assists in effective management of risk stemming from natural disasters in relation to the tourism industry.     

The role of quantitative and qualitative research in industrial studies of tourism

Many areas of research in tourism concentrate on quantitative or qualitative studies. Some even discuss the complementarity between the two types of studies. Hardly considered are the possibilities for combining such works within an integrated framework that also considers the business environment in which tourism operates. The purpose of this paper is to return to long neglected possibilities by reinvestigating areas of methodology and epistemology concerned with the generation of a framework that embraces both quantitative and qualitative research. A hypothetical example, in terms of industrial organisation and strategic decision making, is introduced discussing the possibilities for the triangulation of methods and paradigms and the role of the business environment. The conclusion is that an improved understanding of the tourism business requires a broader research methodology than presently exists. Both types of research and the dynamic context of tourism are important and need to be combined within an integrated framework. It has been concerned with the construction of integrating frameworks that embrace an alternative logic of inference and the context of the tourism business environment. This requires refinements of existing approaches together with a broader research methodology. Only by establishing such frameworks will an improved understanding of the tourism industry be achieved. The suggested framework presented here, with particular reference to industrial organisation and strategic decision making by tourism suppliers, is not offered as a panacea. For future work, the validity and choice of framework rest squarely on how the world and ‘truth’ are viewed. However, within this, the contribution of triangulated quantitative and qualitative research should help understanding by studying phenomena in their natural setting and in terms of the meanings people have of them. This should lead to a ‘truer analysis’ of business behaviour and hence a more purposeful investigation of hotels, tour operators, travel agents and the business of tourism in general. It is in seeking to produce this ‘truer analysis’ that future research activities need to concentrate. Copyright © 2003 John Wiley & Sons, Ltd.     

The influence of green practices on supply chain performance: A case study approach

The main objective of this exploratory paper is to investigate the relationships between green practices of supply chain management and supply chain performance. This relationship is investigated in the context of the automotive industry. Five research propositions are suggested and tested with empirical data derived from five case studies taken from the Portuguese automotive supply chain. The data analysis identifies the most important green practices considered by managers, as well as the performance measures that are most appropriate and most widely used as means to evaluate the influence of green practices on supply chain performance. A conceptual model was derived from the data analysis and it can be used to assess the influence of green practices on supply chain performance. This model provides evidence as to which green practices have positive effects on quality, customer satisfaction and efficiency. It also identifies the practices which have negative effects on supply chain performance.     

Understanding and measuring tourist destination images

A destination image is ‘the expression of all objective knowledge, impressions, prejudice, imaginations, and emotional thoughts an individual or group might have of a particular place’ (Lawson and Baud Bovy, 1977 ). Destination images influence a tourist's travel decision-making, cognition and behaviour at a destination as well as satisfaction levels and recollection of the experience. This paper looks at the concept of tourist destination images and how destination image research has been approached from different academic disciplines and by practitioners such as tourism marketers. In particular, different techniques for the measurement of a tourist's destination images are reviewed and the dominance of structured, word-based approaches is highlighted. This paper adds to previous work that has listed the main attributes used in image studies by including recent studies, many of which are Australian. In the paper it is argued that to provide valid image research, a preliminary phase of qualitative research is important in order to distil the constructs relevant to the population being studied. Construct elicitation techniques, such as free-elicitation, interactive interviews and focus group interviews, are discussed along with new techniques that include the visual aspect of image, such as photo-elicitation. Copyright © 1999 John Wiley & Sons, Ltd.     

Is there a good governance model for the delivery of contemporary transport policy and practice? An examination of Melbourne and Perth

Land use and transport integration (LUTI) is a contemporary planning policy and practice that supports sustainable transport. Attempts to implement LUTI have raised questions about the appropriate organisational structure and the role of governance to deliver this policy. This paper presents the discussions from two public fora held in 2008 in Melbourne and Perth, Australia. Their purpose was to examine the governance arrangements for land use and transport integration. It is concluded that integration of land use and transport agencies does not mean that land use transport integration will be achieved in practice. Rather than simple organisational re-structuring, a focus on networked governance, together with strong regulation, is conducive to inclusive policy development and the implementation of land use and transport integration policies.     

The perceived risks of local climate change in Queenstown,New Zealand

Place-embedded, resource-dependent industries are increasingly vulnerable to the effects of climate change. The scientific framing of these risks can be understood through modelling; however, risks are perceived by non-scientific communities in more culturally relevant and localised frames. This empirical study utilised qualitative, semi-structured interviews with four stakeholder groups connected to the ski industry in Queenstown, New Zealand. The objectives of this research were to identify current scientific knowledge on climate change risks to Queenstown's ski industry and to critically address how the risk of climate change is perceived. This paper reports three main findings: (1) scientific reporting and expert interviews expect climate change to manifest as inter-annual variability up to the 2050s, (2) current climatic variability is perceived to be the greatest risk to the ski industry at present and (3) climate change is perceived to be distant and a greater threat to other people and other places giving rise to ‘optimistic bias’.     

Examining individuals preferences for hybrid electric and alternatively fuelled vehicles

This paper examines individuals motivations when purchasing vehicles, focusing upon what factors would encourage individuals to purchase hybrid electrical vehicle (HEV) or alternatively fuelled vehicle (AFV). AFVs in this paper refer to any cars run on alternatives to petrol and diesel. This research attempts to ascertain whether reductions in fuel costs, vehicle registration tax (VRT), or green house gas emissions would encourage individuals to purchase a HEV or an AFV instead of a conventional vehicle. VRT is an Irish tax that is levied on the purchase of new vehicles. One of the motivations to conduct this research was to examine a new car tax and VRT scheme introduced by the Irish government in 2008. This new policy rewards the purchase of environmentally friendly cars, with lower VRT and car tax rates. To understand individuals’ perceptions of these new taxes a survey was sent to recent customers of a car company in Ireland. The survey asked respondents about their recently purchased vehicle and how important they considered vehicle attributes such as environmental performance, fuel cost, and safety, before making their car purchase. The survey also contained a number of stated preference experiments that were designed to ascertain what factors influence individuals’ decisions when purchasing their new car. The results showed that respondents did not rate green house gas emissions or VRT as crucial attributes when purchasing a new vehicle. The vehicle attributes that respondents rated most highly were reliability, automobile safety, fuel costs, and the cost price. The majority of respondents agreed that HEVs and AFVs are better for the environment, cheaper to run than conventional vehicles and would be the vehicle of choice in ten years time.     

Funding for local authority transport and land-use schemes in the UK

This paper focuses on the research activities, findings and planned products of one of the UK EPSRC-funded DISTILLATE (Design and Implementation Support Tools for Integrated Local Land use, Transport and the Environment) projects on the funding of transport and land-use schemes. Research activities have included a literature review, dialogue with local authority case studies and a funding workshop. The research identified and explored a range of barriers to funding, including lack of revenue funding, difficulties in obtaining funding for ‘soft’ schemes, the formation of partnerships and timing-related issues. The research also revealed that the funding system is failing to meet the needs of the current transport policy focus on managing travel demand, rather than being a supply-led process. The key project outputs are described, which include a ‘funding toolkit’ for local authorities, and guidance for funding bodies regarding the barriers faced.     

Cities and flows: re-asserting a relationship as fundamental as it is delicate

This paper emphasizes the relationship between cities and (transport) flows and critically explores the question of how this relationship has changed over time. It ties in with the legacy of Brian Hoyle’s work on port cities and discusses the general mechanisms and trajectories of urban development in the context of transport networks, particularly the tension between the concentration and dispersal of flows and their impact on places. Thus, the relationship between places and flows is considered both fundamental and delicate: that is, it is not only immanent to both, it also causes tensions and conflict. This is discussed in more detail in relation to two distinct cases: ports and airports. In response to related conflicts, the integration of flows in urban areas is pursued as a policy and planning strategy. However, the cases reveal that integration is difficult to achieve, due to complex systems’ dynamics and the individual logic of each sector, where integration is often accompanied by disintegration. Some light is also shed on a constructivist view of the subject matter. Finally, some ramifications for research and planning practices will be presented.     

Consumer behaviour in tourism: Concepts,influences and opportunities

Although consumer behaviour (CB) is one of the most researched areas in the field of tourism, few extensive reviews of the body of knowledge in this area exist. This review article examines what we argue are the key concepts, external influences and opportune research contexts in contemporary tourism CB research. Using a narrative review, we examine the CB literature published in three major tourism journals from 2000 to 2012. Of 519 articles identified and reviewed, 191 are included in this article. We examine the development of and scope for future research on nine key concepts, including decision-making, values, motivations, self-concept and personality, expectations, attitudes, perceptions, satisfaction, trust and loyalty. We then examine three important external influences on tourism behaviour, technology, Generation Y and the rise in concern over ethical consumption. Finally, we identify and discuss five research contexts that represent major areas for future scholarship: group and joint decision-making, under-researched segments, cross-cultural issues in emerging markets, emotions and consumer misbehaviour. Our examination of key research gaps is concluded by arguing that the hedonic and affective aspects of CB research in tourism must be brought to bear on the wider CB and marketing literature.     

Growth Versus Equity: The Continuum of Pro-Poor Tourism and Neoliberal Governance

This paper proposes a model which integrates tourism in a continuum of poverty alleviation strategies within the antipodes of neo-liberalism and protectionism. It is argued that despite growing evidence in favour of regulative and (re)distributive approaches that in practice come closer to protectionism than neoliberalism, the most influential international organisations, as well as governments worldwide, follow a largely neoliberal laissez-faire approach to poverty alleviation coupled with market-friendly ‘pro-poor’ supplements. This paper argues that tourism per se fits very well into neoliberal interpretations of poverty alleviation, while it tends to aggravate poverty-enhancing inequalities if allowed to operate in a free market environment. Drawing on evidence from current research into poverty alleviation, it is argued that in order to be pro-poor, growth must deliver disproportionate benefits to the poor to reduce inequalities which have been found to limit the potential for poverty alleviation. Hence, it is necessary to shift policy focus from growth to equity, which calls for strong institutions capable of regulating the tourism industry and distributing assets in order to facilitate ‘pro-poor growth’. In this respect, this paper challenges the conventional pro-poor tourism approach with its implicit growth-bias, where strategies are judged as pro-poor if they deliver net benefits to ‘the poor’ even if ‘the rich’ benefit disproportionately. However, through a contextualisation with the reality of politico-economic governance, this paper shows that strategies enhancing equity through shifting benefits towards the poor and, importantly, the poorest, are unlikely to be pursued in practice given policy-makers' neoliberal bias and systemic constraints. Hence, only strategies that are largely in sync with a neoliberal ideology and the ‘World Bank orthodoxy’, such as industry self-regulation or government incentives, have much potential to be implemented on a large-scale basis. More radical approaches such as pro-poor regulation and distribution – the equity side of the continuum – are bound to remain predominantly rhetoric of some United Nations organisations.     

Air transport and tourism – a systematic literature review (2000–2014)

This paper reviews the literature at the intersection between air transport and tourism research. While air transport and tourism are mutually dependent sectors, there is little research on their interaction. A systematic literature review method was used to select and analyse relevant journal articles published in 54 Australian Business Dean Council (ABDC) A*, A, or B-ranked journals from 2000 to 2014. Research themes, leading researchers, their institutions, and geographical locations are discussed. An extended framework for classification of the literature is developed through the content and thematic analysis. Among the identified research themes, ‘environment’, ‘passengers’, and ‘airlines’ are found to be the most common. The use of a systematic review has identified gaps in the literature and directions for future studies. Some of the identified areas that are showing a growing interest in the interrelationship between aviation and tourism include air route/service development; passenger experiences; low-cost carriers and their impact on tourism; implications of new direct long-haul flights; and carbon offsets.     

Green commuter plans and the small employer: an investigation into the attitudes and policy of the small employer towards staff travel and green commuter plans

One potential solution to reducing peak hour congestion has been to identify a role for the employer in reducing car-based travel to work and promoting more sustainable alternatives through comprehensive ‘employee travel plans’ (Rye, T., 1995. Employee Transport Plans—An Easy Means to Cut Congestion? The 23rd European Transport Forum, Proceedings of Seminar B, Planning for Sustainability, PTRC, pp. 229–241). In the UK such plans have seen a steady increase in interest since the early 1990s culminating in their recognition in the Department of the Environment, Transport and the Regions DETR, 1998 (DETR, 1998. A New Deal for Transport: Better for Everyone, The Government's White Paper on the Future of Transport, HMSO, London) Transport White Paper as a policy tool for reducing car-based travel. Despite their inclusion as a policy tool little information exists on the views of employers towards such plans (Rye, T., 1995. Employee Transport Plans—An Easy Means to Cut Congestion? The 23rd European Transport Forum, Proceedings of Seminar B, Planning for Sustainability, PTRC, pp. 229–241; Rye, T., MacLeod, M., 1998. An Investigation of Employer Attitudes to Employer Transport Plans, AET European Transport Conference 1998, Policy Planning and Sustainability Seminar (Seminar C), vol. 2, PTRC). This is of considerable concern given that employers by default are the key implementers. Studies to date on employers’ attitudes have concentrated on the views of the large employer (over 100 employees). The Transport White Paper however suggests that there is also a role for the small employer. This paper therefore investigates the attitudes and policy of the small employer (under 100 employees) towards staff travel and green commuter plans. The paper is based on the analysis of data collected in 1998 from 352 small Oxfordshire employers. The research was funded under the DETR's Seedcorn Research Programme. The paper outlines selected findings of this research, and concludes by suggesting that while ultimately there should be a role for the small employer in developing green commuter plans it is the large firms that are more likely to implement green commuter plans in the short term. In policy terms, the continuing focus of green commuter plans on large employers is therefore the best way forward. In the long term however consideration needs to be given to the role that the small employer can play in reducing employee travel.