How does the inclination to bicycle sway the decision to ride in warm and winter seasons?

Many cities are creating policies and programs aimed at expanding bicycling mode shares. Attitudes towards bicycling in combination with weather conditions, however, can strongly influence the decision to ride. In locations with wide annual seasonal variation, attitudes can radically alter demand on bicycle networks across the year. Though researchers have looked at weather impacts on bicycling, the link between attitudinal factors that might impact riding decisions and seasonal variation remains understudied. This paper investigates heterogeneous taste preferences about the inclination to bicycle for riders who ride only in the warm weather and those who ride all year long (including during severe winters). This research relies on survey data from Edmonton, Canada and presents results from a hybrid discrete choice model. After controlling for age, sex, education, income, the supply of bike lanes, and the latent variable “bicycling inclination,” the results indicate that attitudes have a significantly positive impact on the decision to ride across seasons. The findings suggest that public education and season-specific training programs—particularly aimed at adults and women—have the potential to increase bicycling all year around.     

Airport alliances and mergers – Structural change in the airport industry?

Recent years have seen a global trend towards the emergence of multi-airport companies operating at a global scale. This paper employs industrial and transaction costs economics to identify the main drivers that shape the patterns of international cross-ownership structures that have emerged in the airport industry. In addition, implications for competition and competition policy are drawn.     

Covid −19, the collapse in passenger demand and airport charges

This paper analyses the price responses of airports to a demand collapse, such as that prompted by Covid-19. In the crisis, airports need to achieve viability, in the short run through sufficient liquidity, and in the long run, by covering costs. From a public policy viewpoint, price increases in a crisis are argued to be undesirable, as they would further jeopardise the viability of airlines and tourism as well as the wider economic transport benefits such as connectivity. The institutional environment of airports differs from airport to airport; some are publicly owned, others are private but regulated, and others face competition. The price response of each (of 6) types of airport is considered, and how policy could respond to keep prices low in the crisis while ensuring longer term viability. Regulated airports could defer price increases until demand had recovered, if regulators insisted they do so. Publicly-owned airports could be directed by governments to keep charges low. Governments might also state that unregulated airports that raised charges could be made subject to price regulation in the future. Competitive airports would be unable to raise charges but this could jeopardise their viability. In this case and others where airports might need financial assistance, assistance could be made conditional on keeping charges low in the crisis.     

How does weather affect bikeshare use? A comparative analysis of forty cities across climate zones

This study examines the effect of weather on bikeshare use. We employ data from forty Public Bicycle Sharing Programs located in forty cities (16 countries) across five different climate zones, spanning tropical to boreal climates. Our curated dataset is longitudinal and consists of nearly 100 million cycling trips. Key findings include: (a) the most significant variable, particularly on weekdays, is the time of day, followed by precipitation; (b) in most cities, usage increases on weekdays and weekends up to a point around 27 to 28 °C, before declining; (c) usage by hour usually follows a bimodal or trimodal daily pattern on weekdays, except for schemes which are too small to serve a commuter function (weekend and weekday usage is similar in small schemes); (d) weekend usage peaks at around 2 to 3 pm in most schemes, except those in hotter climates where the peak is around 5 pm; (e) precipitation negatively affects female ridership more than male ridership; and, (f) a changing climate is likely to affect cycling by boosting ridership in cold climates and lowering ridership in warm climates, but the effects will likely be small. In the spirit of reproducibility, all data and R code are publicly available.     

Do gender and nationality affect attitudes towards tourism and the environment?

This study examines whether gender and home economy influence attitudes towards tourism and the environment. Students enrolled in senior undergraduate and first‐year postgraduate tourism and hospitality subjects from eight economies are studied. Previous research on environmental attitudes has focused on either gender or home nationality, but has rarely examined the interrelationship between the two, and none has focused explicitly on attitudes to tourism and the environment. The study concluded that nationality mitigates attitudes among women much more than it does among men. The authors also conclude that general environmental attitudes are well formed, but tourism‐related environmental attitudes are often contradictory. Copyright © 2010 John Wiley & Sons, Ltd.     

Mergers and service quality in the airline industry: A silver lining for air travelers?

We examine the relationship between mergers in the US domestic market and service quality, as measured through late flights, mishandled bags, involuntary boarding denials and flight cancellations. We find that in the immediate years following a merger, service quality generally deteriorates, and that the drop in service is due simultaneously to the merger and the increased concentration of the market. Thus, recent mergers in the US, including Delta and Northwest, United and Continental, Southwest and AirTran, have likely resulted in increased market concentration and decreased service levels. From a public policy perspective, our results point to the importance of regulators monitoring airline actions, such as mergers and acquisitions, that serve to increase the concentration of markets, and may also result in decreased service quality.     

Hostility or hospitality? A review on violence,bullying and sexual harassment in the tourism and hospitality industry

The present work reviews the current knowledge about violence, bullying and sexual harassment in the tourism and hospitality industry. It indicates the high prevalence of these aggressive behaviours, and identifies structural reasons, insufficient managerial skills and/or common beliefs as their causes. The negative impacts of bullying, violence and sexual harassment on employees include intentions to leave and psychological upset. These personal negative feelings and attitudes contribute to negative organizational performance indicators, such as high staff turnover rate and low profitability. In addition, the high prevalence of violence creates a negative image for the tourism and hospitality industry in general. The review shows that intervention plans are scattered in aims and time frames, focus mainly on managerial policies, and almost completely overlook immediate actions as well as guest violence. Given its importance, the low number of appropriate intervention tools, policies and agendas clearly suggests the urgent need for more research. The final section of the work provides an overview of three core themes that can potentially contribute to the development of an effective intervention agenda, namely, corporate social responsibility, social media and comparisons to other sectors.     

How large is the gap between present and efficient transport prices in Europe?

In this paper, we analyse the gap between present transport prices and efficient transport prices. Efficient transport prices are those prices that maximise economic welfare, including external costs (congestion, air pollution, accidents). The methodology is applied to six urban and interregional case studies using one common optimal pricing model. The case studies cover passenger as well as freight transport and cover all modes. We find that prices need to be raised most for peak urban passenger car transport and to a lesser extent for interregional road transport. Optimal pricing results for public transport are more mixed. We show that current external costs on congested roads are a bad guide for optimal taxes and tolls: the optimal toll that takes into account the reaction of demand is often less than one third of the present marginal external cost.     

How does the propensity of living near rail transit moderate the influence of rail transit on transit trip frequency in Xi'an?

Many cities have made massive investments on rail systems to substitute transit for driving. Some studies have considered the confounding effect of attitudes in the connections between rail transit and travel behavior. However, they often focused on the average effect of rail transit and assumed that individuals' responses to transit improvements do not vary by their tastes. Using the 2014 data from Xi'an in China, this study explores the interaction effect between metro transit (heavy rail) and the propensity (i.e., predicted probability) of living in neighborhoods with metro transit on transit use. The propensity is positively associated with commute by metro transit and bus. Further, individuals with a strong propensity use transit equivalently no matter whether they live near metro transit, but metro transit tends to promote transit commute for those with a weak propensity of living near metro transit. Overall, building a rail line helps enhance transit ridership. Planners should also consider the variation in responses by individuals with different tastes when using policies to shape urban travel.     

The formation of the tourist's loyalty to the tourism distribution channel: how does it affect price discounts?

Given that distribution agents who wish to maximize long‐term business profits should not only attract new consumers but also keep them loyal, this study analyses the variables that determine the consumer's loyalty to distribution agents for tourism. Although retailers in the service industry employ price discounts on products to motivate short‐term sales, they often establish promotional policies without considering their effect on the long‐term business results. This paper presents an empirical study of the effect of price promotions on tourists who travelled with a package tour. The results indicate that price discounts do not erode consumer loyalty directly, and that the key to obtaining loyal consumers is to offer package tours that customers perceive as providing high‐quality service. Copyright © 2007 John Wiley & Sons, Ltd.     

Low cost carriers in Southeast Asia: How does ticket price change the way passengers make their airline selection?

The purpose of this paper is to develop an extended Theory of Planned Behavior (TPB) model to examine how Southeast Asian passengers' internal behavioral factors and external stimuli affect their buying intention and actual purchase of Low-Cost Carrier (LCC) tickets. In addition, how ticket price changes the behaviors of those factors in that model is also examined. A survey of 781 passengers was conducted in two major airports in Thailand to test the hypotheses. The results indicate the important role of passengers' attitudes, social norms, and perceived behavioral control in LCC passenger's buying behavior. More importantly, the presence of the ticket price does change how other factors predict the behavioral intention and actual use of LCCs in Southeast Asia.     

Examining the influence of casino attributes on baby boomers’ satisfaction and loyalty in the casino industry

The baby boomer market draws attention from the hospitality industry due to its economic power and substantial size. Despite the importance of this market segment, no empirical research to date has provided effective strategies to maximise baby boomer casino visitors’ satisfaction and loyalty. The purposes of this study were: (1) to investigate possible casino attributes that influence baby boomer casino visitors’ satisfaction levels and (2) to examine how these attributes influence satisfaction level, thus resulting in the formation of loyalty. Based on a literature review, five casino attributes influencing casino visitors’ satisfaction were derived. Exploratory factor analysis conducted with 700 baby boomers resulted in the hypothesis that baby boomers’ satisfaction with a casino is determined by five casino attributes: slot machines, table games, winning perception, non-gaming-related services, and promotions and benefits. Subsequent confirmatory factor analysis and structural equation modelling analysis revealed that four of the five casino attributes derived from the literature review are key antecedents of gaming satisfaction, attitudinal loyalty, and behavioural loyalty formation in the casino industry: slot machines, table games, non-gaming-related services, and winning perception. With regard to the fifth attribute, promotions and benefits were actually not found to heavily influence baby boomers’ casino satisfaction and loyalty. Based on the findings, the key theoretical and managerial implications are discussed in the latter part of this article.     

How does ridesourcing substitute for public transit? A geospatial perspective in Chengdu,China

The explosive growth of ridesourcing services has stimulated a debate on whether they represent a net substitute for or a complement to public transit. Among the empirical evidence that supports discussion of the net effect at the city level, analysis at the disaggregated level from a geospatial perspective is lacking. Besides, it remains unexplored the spatiotemporal pattern of ridesourcing's effect on public transit, and the factors that impact the effect. Using DiDi Chuxing data in Chengdu, China, this paper develops a three-level structure to recognize the potential substitution or complementary effects of ridesourcing on public transit. Furthermore, this paper investigates the effects through exploratory spatiotemporal data analysis, and examines the factors influencing the degree of substitution via linear, spatial autoregressive, and zero-inflated beta regression models. The results show that 33.1% of DiDi trips have the potential to substitute for public transit. The substitution rate is higher during the day (8:00–18:00), and the trend follows changes in public transit coverage. The substitution effect is more exhibited in the city center and the areas covered by the subway, while the complementary effect is more exhibited in suburban areas as public transit has poor coverage. Further examination of the factors impacting the relationship indicates that housing price is positively associated with the substitution rate, and distance to the nearest subway station has a negative association with it, while the effects of most built environment factors become insignificant in zero-inflated beta regression. Based on these findings, policy implications are drawn regarding the partnership between transit agencies and ridesourcing companies, the spatial-differentiated policies in the central and suburban areas, and the potential problems in providing ridesourcing service to the economically disadvantaged population.     

Small business— small minded? Training attitudes and needs of the tourism and hospitality industry

The Australian tourism and hospitality industry consists of at least 80% small business operators scattered over a wide range of urban and rural environments, consequently it has not been easy for training providers to assess accurately the needs of the industry as a whole and provide specialised programmes. During 1996, Tourism Training Victoria conducted a survey of training needs of tourism and hospitality operators. Results indicate that there is a shortage of skilled staff and owner‐managers with little management training or qualifications, who nonetheless recognise their shortcomings and needs for further education and training, particularly in the marketing and business areas. Barriers to further training include the cost of training and inflexibility of hours and place of delivery. Copyright © 2001 John Wiley & Sons, Ltd.     

How do the services of low cost carriers affect passengers' behavioral intentions to revisit a destination?

Understanding the main factors that affect travelers' behavioral intentions are essential for countries that intend to develop their tourism industry. This research investigates how the services of low cost carriers (LCCs) affect travelers' behavioral intentions to revisit and a willingness to recommend the destination to others. The results show that the perceived services of LCCs have a significantly positive effect on the destination's image, and the destination's image has a significantly positive effect on behavioral intentions.     

How large are tax subsidies to motor-vehicle users in the US?

There has been considerable discussion about the extent to which motor-vehicle use in the US is “subsidized,” making petroleum-based motor vehicle use more attractive than other transportation modes. Estimates of these subsidies vary widely, and in many cases can be criticized on methodological grounds. In this paper we estimate corporate-income-tax, sales-tax, property-tax, and personal-income-tax subsidies related to motor-vehicle use. Whereas previous estimates of sales-tax and corporate-income-tax subsidies have been built piecemeal, tax provision by tax provision, we offer an alternative method, based on the difference between actual tax payments of the motor vehicle industry compared to other industries. We estimate that the total “tax subsidy” to motor-vehicle users in the US may be in the range of $19–64 billion (10⁹) per year, or $0.11–0.37 per gallon ($0.03–0.10 per liter) of motor fuel. However, the amount of the subsidy, and hence the magnitude of its effect, depends greatly on the tax baseline with respect to which the subsidy is estimated. (The property-tax subsidy is particularly uncertain.) We emphasize that without doing a full equilibrium analysis, we cannot say how eliminating these subsidies would affect social welfare.     

Alliance or acquisition? Strategies for growth in the container shipping industry,the case of CP ships

The global shipping industry is undergoing a transformation through the establishment of strategic alliances involving nearly all the major carriers. The near universality of the phenomenon would lead one to believe that being part of a global alliance is the only means of survival today. The case of CP Ships, the maritime arm of Canadian Pacific, provides a radically different model. CP Ships began as a small market player, but through direct acquisition has grown in size to be comparable with many of the large global carriers. It has remained focused as a niche player, venturing to confront the mainline carriers only peripherally. This paper explores the bases for CP Ship's success, highlighting the fact that alliances need not be the only path to survival in a global industry.     

How adult children in the UK and the US view the driving cessation of their parents: Is a policy window opening?

Both the UK and the US have rapidly ageing and increasingly diverse populations very dependent on driving. A comparative study commissioned by the UK Department for Transport found that in both the UK and the US adult children of older drivers, whilst often concerned about their parents’ continued driving, were also worried about the burden they would carry when their parents stopped driving, although there were differences by race and ethnicity. This study suggests that a policy window may be opening through which babyboomers can advocate for a range of driver training, roadway and vehicle improvements, expansion and enhancement of traditional public transportation and community transport options, improvements in accessibility and pedestrian infrastructure, and supportive land use and housing policies that would allow older people to drive safely longer, and, find meaningful mobility options when they can no longer drive. Policy responses must recognise and respond appropriately to differences by race and ethnicity.     

E-Marketing communications of trophy hunting providers in Namibia: evidence of ethics and fairness in an apparently unethical and unfair industry?

This paper investigates how the e-marketing communication of trophy hunting operators in Namibia may affect and reinforce the overall tainted image of this controversial industry. The online marketing efforts of 100 Namibian safari providers were examined. Two main results were discerned: (1) the majority of communication does not take into account the negative image of the industry, choosing instead to focus primarily on the hedonic values of the customer (i.e. hunters) and (2) evidence was found of concern for ethics, sustainability and fairness, but often these messages were implicit rather than explicit. Suggestions for improvement in e-marketing are provided.     

How can the quality of rail services in Tokyo be further improved?

This study aims to examine the preconditions that affect quality of railway services in Tokyo and its policy implications. Objective evaluation of quality of services makes it clear that further investment to improve them is necessary in the future, and that passengers are willing to pay for it. However, some classic features of railways in Tokyo hinder improvement. Particularly, their organisational structure, characterised as territorial fragmentation, makes it difficult to internalise the external ‘network’ effect and maximise user benefits on a metropolitan scale. Therefore, transport policy needs to transform railway organisations such that they make further investments efficiently from a social cost/benefit point of view. Further, it is also essential to devise new methodologies to stimulate service promotion of railways as a private business, including financial support for investment and organisational transformation.