Towards tourism: a Laotian perspective

This paper reports the findings of a study of the attitudes of residents towards tourism in the District of Viengxay, Lao People's Democratic Republic, where tourism is in its infancy. Based on focus group interviews, the paper analyses the societal and individual attitudes of the residents towards tourists, tourism development and employment in the tourism field. It was found that locals have little understanding of the motivations of tourists for visiting their villages. Villagers look forward to tourism development to bring more communication and fame to their village, as well as to tourism's contribution to the local economy. Community‐mindedness, control and organisation, cultural exchange, understanding and cultural awareness are prime motivators in forming local attitudes towards tourism. Copyright © 2009 John Wiley & Sons, Ltd.     

Local community perceptions of disaster tourism: the case of L'Aquila,Italy

Despite increasing research in dark tourism, few attempts have been made to explore local community perceptions of becoming the object of the dark tourist gaze, an issue that is of particular relevance at disaster sites given the potential sensitivity of local people to the intrusion of tourists in the aftermath of a disaster. This paper addresses this significant gap in the literature. Based on research undertaken in L'Aquila, an Italian city that in April 2009 suffered a devastating earthquake, it explores the responses of members of the local community to their city becoming a dark (disaster) tourism destination. In so doing, it reveals an evolving response towards tourism that not only contradicts traditional understandings of resident perceptions of tourism, but also points towards how appropriate responses to disaster tourism might support the disaster recovery process.     

Explaining tourism competitiveness in small and medium destinations: the Italian case

The aim of the paper is to provide evidence of causal relationships between attributes of competitiveness and tourism destination competitiveness (TDC) in small and medium destinations (SMDs). A model of destination competitiveness has been developed and integrated with attributes of competitiveness, and then applied to a unique dataset of 370 outstanding Italian SMDs. A principal component analysis and a partial least square regression have been performed to test the model. The use of economic and financial measures as dependent variables, in addition to standard measures of destination performance, allows to investigate the concept of TDC from a wider economic point of view. Empirical evidence reveals that the multidimensionality and relativity of the concept of TDC influence the relationships among predictors and dependent variables. Managerial capabilities, quality of services, and policies aimed at fostering local empowerment are found to be key determinants of the competitiveness of Italian outstanding SMDs.     

Socio-cultural transformations through tourism: a comparison of residents' perspectives at two destinations in Kerala,India

Kerala, a state in Southwestern India, evolved into a prominent international tourism destination primarily by linking tourism experiences with nature. Although sufficient significance has been accorded to tourism as a development strategy in Kerala, tourism's contributions to the development processes and the sustainability of tourism activities remain unexplored. Though tourism impacts have been extensively studied, researchers have rarely compared socio-cultural transformations in destinations with and without a planned intervention in tourism. This paper compares residents' perceptions on socio-cultural impacts of tourism at Kumily and Kumarakom in Kerala. The article explores whether tourism activities in Kumily, with its planned intervention, are more sustainable than in Kumarakom, without any interventions. The conversion of ex-poachers into forest protectors and the involvement of the marginalized people in community-based ecotourism are a few among the many transformations that have occurred at Kumily while haphazard tourism development at Kumarakom gave rise to several socio-cultural challenges. Primary data were collected through residents' survey, and the findings indicate that Kumily with its planned intervention has a more sustainable tourism development pattern than Kumarakom.     

Representing protected areas: a critical discourse analysis of tourism destination building in a Greek travel magazine

The present paper examines the way protected areas are constructed as tourism destinations by the information sources (i.e. a Greek travel magazine) that are consumed by potential visitors to such areas. Specifically, it explores what form of tourism is proposed for virtual visitors, whether it is ecotourism (i.e. both tourism and environmentalism) or simply a nature‐based one (i.e. exclusively tourism). Examining the way a Greek travel magazine builds protected areas as tourism destinations, and consequently what expectations are created for readers and potential visitors to such areas, the focus of the present paper is on whether the media contribute to the failure on the part of visitors to protected areas, who are the majority of the people engaging in ecotourism activities, to incorporate environmentalist besides tourism pursuits in their travel experiences. The analysis suggests that the travel magazine cultivates the view that other protected areas (with a tradition in mass tourism) are suitable for nature‐based tourism, others (with great ecological interest) for environmentalism, but few for ecotourism. This means that visitors to protected areas will probably have a difficulty in combining tourism with environmentalist pursuits, rather than in developing environmentalist concerns in general. Copyright © 2006 John Wiley & Sons, Ltd.     

Planning for urban tourism: a critique of borough development plans and tourism policy in London

The paper presents a critique of tourism policy in London in the context of local environmental plans and central government policy for tourism and hotel development. Rationales for local authority tourism policies are assessed in relation to city‐level planning imperatives and local land‐use plan formulation. A comparative analysis of borough development plans and the treatment of tourism is based on a survey of London's 33 unitary authorities. The paper presents a World City case study of urban tourism from the position of the environmental planning process and in the light of the highly concentrated distribution of hotel provision and tourist activity in London. Copyright © 1999 John Wiley & Sons, Ltd.     

The development of olive tourism in Western Australia: a case study of an emerging tourism industry

The recent development of olive growing in Western Australia, and its amalgamation with tourism and hospitality, provides opportunities for growers to showcase their products and for visitors to experience olive‐tasting and learn about an ancient food culture and rural activity ‘transplanted’ into the ‘New World’ from its ‘Old World’ roots. The present study examines the dimensions of this emerging niche market in Western Australia. Face‐to‐face and telephone interviews were conducted among 23 small olive‐growing operations located in this region to understand their scope for developing olive tourism. Overall, respondents' comments suggest that their involvement in olive tourism and hospitality could substantially provide benefits for visitors to rural areas and become a complementary alternative to other activities. To fulfil this potential, however, growers heavily rely on greater collaboration within their own industry, as well as on local authorities and tourism bodies in ways that include assistance, partnerships and promotion. Moreover, collaboration between olive growers and regional/tourism stakeholders, as well as government support may not only contribute to the sustainability of olive growing, but also to the emergence of olive tourism. In turn, these developments may also help develop a culinary identity and a tourism concept that may help minimise the threats of outside competition (cheaper olive imports) and rural decline. Copyright © 2010 John Wiley & Sons, Ltd.     

Marginal places and tourism: the role of Buddhist centers in Italy

Religious tourism in Italy has always been an attractor at an international level. For many centuries, it has been entirely represented by the Christian pilgrimage to St. Peter’s Basilica. In recent decades, however, the religious scenery has changed deeply, and now includes even non-Christian religions and spiritualities. In this paper we compare two (very different) Buddhist centers, both located in places of Italy where tourism is not (or is no more) a significant component of the local economy. Buddhist centers are increasingly becoming popular tourist attraction: our purpose is to investigate to what extent and under which conditions they can be actors of local tourism development. The most significant of these conditions seems to be the nature of the center itself, ranging from a hermitage relatively unconcerned about any quantitative development, to a structure where spiritual ends are reconciled both with expansion and with economic integration within the local community.     

Exploring quality of life perceptions in rural midwestern (USA) communities: an application of the core–periphery concept in a tourism development context

Tourism has increasingly become a preferred option for rural economic development. Like other economic opportunities, the purpose is to improve community viability and residents' quality of life. However, the impacts from tourism are sometimes negative and may lead to a decreased quality of life for residents. This empirical study investigates residents' quality of life using the core–periphery (CP) model. Periphery respondents reported a statistically higher overall quality of life, which is at odds with other research. Significant differences in quality of life scores and subsequent indicators highlight the usefulness of the CP model towards understanding tourism impacts to a rural destination. Copyright © 2010 John Wiley & Sons, Ltd.     

Off-the-beaten-track tourism: a new trend in the tourism development in historical European cities. A case study of the city of Krakow,Poland

In the recent years, substantial changes in the manner of sightseeing in cities have been becoming visible. Tourists are leaving the old city centres and are deciding to visit places that are not typical tourist attractions. In such places, alternative forms of city tourism described as off-the-beaten-track tourism are developing. In Europe, this pertains especially to historical cities, specifically capital cities and large agglomerations, such as Krakow, one of the biggest cities in Poland, commonly described as the cultural capital. The aim of this article is to analyse the management of tourism in European historical cities in the context of off-the-beaten-track tourism’s development using the case study of Krakow. To illustrate the issue, two districts, Nowa Huta and Podgórze, were chosen as the examples. In both districts one can observe changes affecting the model of city tourism that stems from the shift in motivations of visitors and from alternative ways of spending free time in the city they are visiting. This process necessitates appropriate management of tourism in the city in accordance with the rules of sustainable development and protection of cultural and historical authenticity of places and buildings.     

Islamic tourism and managing tourism development in Islamic societies: the cases of Iran and Saudi Arabia

This paper is concerned with the effects of state religion on tourism development in Muslim countries with particular reference to Iran and Saudi Arabia. Aspects of the relationship between Islam and tourism are investigated overall and issues of tourism policies, management and marketing and community involvement within the context of the two cases are discussed. The distinctive circumstances prevailing in Iran and Saudi Arabia are suggested, but more general insights are also presented into the interactions between and management of tourism and Islam. Copyright © 2009 John Wiley & Sons, Ltd.     

Resident perceptions of rural tourism development: the case of Fogo Island and Change Islands,Newfoundland, Canada

The purpose of this study is to explore the applicability of the creative destruction model in the case of Change Islands and Fogo Island, Newfoundland, Canada, which may through preservation be delaying the threat of creative destruction. Using a mixed methods approach, this study seeks to understand the evolution of tourism planning and development on Change Islands and Fogo Island, residents’ attitudes and perceptions surrounding the tourism industry and the future directions and aspirations they have for their communities and where tourism fits into that future. An analysis of the findings determined that much of Fogo Island and Change Islands falls somewhere between stage one and two of the Mitchell‘s (1998) creative destruction model. However, it also concluded that the Town of Tilting, through a strong sense of identity and preservationist attitudes, did not fit so easily into the model. There is little research on the effects that tourism development has on rural communities in Newfoundland and if tourism is increasingly being viewed as a viable option to diversify rural outport economies, studies of this nature will be important.     

Community development using a sustainable tourism strategy: a case study of the Jordan River Valley touristway

This paper presents the results of a 10‐year collaboration among Yarmouk University, the University of Arkansas and the Jordanian government to develop a sustainable tourism strategy against the backdrop of political and economic uncertainty. It reports our efforts to develop a touristway through the Jordan River Valley that integrates the valley's heritage, archeology, and Christian and Islamic religious sites. It also analyses our community development work in Umm Qais, the touristway's northern anchor, and how our plan contributes to Northern Jordan's economic development. We conclude with a discussion of the specific insights gained from our experiences that may serve others addressing similar issues. Copyright © 2007 John Wiley & Sons, Ltd.     

Resident attitudes towards gaming and tourism development in Macao: Growth machine theory as a context for identifying supporters and opponents

Despite global recession, Macao continues to develop as an international gaming destination. However, as the intensity of development increases, the government is losing support for the gaming industry among some residents. This loss of support may be examined within the context of growth machine theory. This paper surveys residents regarding their attitudes towards gaming and development. The findings suggest residents can be divided into two groups — gaming supporters and gaming opponents. From these findings, recommendations are made for future planning, development and marketing in Macao. Copyright © 2010 John Wiley & Sons, Ltd.     

The development of environmental initiatives in tourism: responses from the London hotel sector

In tourism, natural resources and the physical environment are regarded as important assets to enhance the product. Practitioners in this multisectoral industry (including hotels) perceive the environment and its resources to be a crucial feature in attracting more tourists. Today, most sectors of industry face pressure to improve their environmental performance. Hotels as a component of tourism are no exception. Hotels can act to reduce their environmental impacts and, collectively, make a substantial contribution to improving the quality of the environment. A wide range of publications offer guidance and advice on the actions hoteliers may take to alter their practices and thus address environmental issues. Yet, to date, it is not clear how many hotels are applying these recommendations, nor which actions share this common goal. Equally, the lack of operationalisation in environmental principles, implicit within many codes of practice, is seeing the emergence of a gap between theory and practice in these matters. It is the nature of this gap that is explored. Additionally, an assessment is undertaken of what the tourism industry is doing to improve environmental performance, and a case study is presented based on a detailed survey of environmental management practices in 42 London hotels. Copyright © 1999 John Wiley & Sons, Ltd.     

Managing complexity and change in tourism: the case of a historic city†

Europe's historic cities face many challenges, including those associated with growing pressure from tourist interest. This paper reviews the general issues for historic cities with significant tourist activity, and then examines the background, purposes and future direction of the English city of Canterbury's visitor management initiative. An open, soft systems model is used to clarify the differing significance of the initiative for selected stakeholder groups with interests in the city, its society, economy, environment and ecology. The significance of the Canterbury City Centre Initiative for other European walled and historic cities is considered briefly in the context of wider town centre management initiatives, and the linkages to wider city planning processes that it exemplifies. Copyright © 2000 John Wiley & Sons, Ltd.     

Co‐operatives in southern Spain: their development in the rural tourism sector in Andalucía

This paper examines the characteristics of a number of recently established rural tourism co‐operatives in Andalucía, southern Spain against the background of the theory of co‐operatives as economic organisations. The origins and composition of the co‐operatives are examined, their local impact, their policies on employment and remuneration, and their internal management characteristics. Few of the businesses in the sample appear to possess the characteristics of the ‘ideal type’ of co‐operative identified in the literature. Although small‐scale, beneficial impacts may be identified within their localities, these appear to be no different to those associated with any small business organisation in the rural tourism sector. Furthermore, it is concluded that their prospects for developing genuine alternative forms of employment structures are not strong, partly owing to the circumstances of their foundation and partly because of the very nature of rural tourism itself, where extreme seasonality imposes a very specific labour regime. Copyright © 2001 John Wiley & Sons, Ltd.     

Nature as a commercial setting: the case of nature-based tourism providers in Sweden

This study analyses variations in the operational setting in the context of nature-based tourism (NBT) and draws much needed attention to the supply side of this sector by segmenting the NBT service providers based on their setting preferences. This paper focuses on the setting of NBT as an important alternative avenue for understanding the operational context of NBT supply. This approach is subsequently empirically explored through a national survey among the NBT service providers in Sweden. The data analysis demonstrates that the companies can be rather clearly clustered based on the variations in the perceived importance and impact of NBT setting components. This study therefore helps in understanding the role of a commercial setting in explaining NBT supply, which has a potential to not only contribute to developing the research of this sector further but also help in avoiding possible conflicts with other natural resource users and improve its overall management.     

Collaborative marketing for the sustainable development of community-based tourism enterprises: a reconciliation of diverse perspectives

ABSTRACT

Collaborative marketing for the sustainable development of community-based tourism enterprises (CBTEs) is subject to diverse stakeholder perspectives and a complex mix of factors determining collaboration success. This research investigates a framework supporting stakeholder collaborations in marketing CBTEs for sustainable development. The proposed framework is an outcome of the process of reconciling divergent perspectives in CBTE collaborative marketing using a knowledge co-production approach. Particularly, knowledge interactions between researchers and research participants to achieve a synthesis of perspectives in developing a collaborative marketing approach for the sustainable development of CBTEs in Vietnam were investigated. The knowledge interaction occurred in the form of a workshop that included 15 CBTE stakeholders and the first author and was undertaken in the village of Triem Tay (Vietnam). Through the workshop, a collaborative marketing framework for CBTE sustainability was identified. The framework stated the reasons for the divergence of perspectives on CBTE collaborative marketing for sustainable development: limited understanding of involved stakeholders; individuality in collective efforts; stakeholder self-righteousness; and contextual factors. Accordingly, the framework identified four attributes supporting stakeholders collaborations in marketing CBTEs for sustainable development: improved and right-directed perspectives of CBTE stakeholders; a set of rules governing stakeholder interventions; government involvement in CBTE collaborative marketing in the roles of an inspirer and an arbitrator; and the transformation from successful tour operators to social entrepreneurship to facilitate CBTE collaborative marketing. The contribution of this study lies in the potential of a knowledge co-production approach to be utilised in collaborative works involving multiple perspectives. Additionally, the study provides insights into the discussion of community-based tourism collaboration.     

Understanding tourists' itineraries in emerging rural tourism regions: the application of paper-based itinerary mapping methodology to a wine tourism region in Michigan

In recent years, many rural areas have turned to tourism as a way of reviving their communities. One challenge to such efforts is that community leaders in these areas often have limited experience with tourism and consequently lack the knowledge and resources to best facilitate sustainable tourism initiatives. Moreover, an influx of tourists to an area puts new demands on infrastructure. Information about tourists' itineraries can help communities to address new challenges that result from tourism, however using emerging technologies such as GPS and Internet-based map surveys can be expensive and require expertise many rural tourism planners do not have. Paper-based itinerary mapping methodology can be a cost effective way of providing local officials, tourism planners, and businesses with important information to inform decisions about how to invest limited resources. This study applies paper-based itinerary mapping to an emerging wine tourism area in a rural county in the US state of Michigan. Because it involves tourists travelling from place to place within a region, wine tourism is particularly well-suited for itinerary mapping. Results provide specific recommendations to local officials, tourism planners, and businesses. Moreover, the study offers an example to researchers interested in conducting studies that use paper-based itinerary mapping methodology.