Gaining residents' support for tourism and planning

This research analyses residents' perceptions of the effects of tourism. Economic, cultural and environmental effects are identified as determinants of residents' attitudes towards tourism development and planning. Authors speculate that there are different patterns of resident's support depending on their differential benefits obtained from tourism. A conceptual model is developed and empirically tested in Santiponce, a small community in southern Spain. Our results support our basic hypothesis: resident's level of personal benefits obtained from tourism influence their perceptions regarding tourism impacts, and in consequence, their support for tourism development and for tourism planning. Copyright © 2007 John Wiley & Sons, Ltd.     

Determining the Critical Success Factors of the Wine Tourism Region of Napa from a Supply Perspective

Napa is a renowned region for wine tourism and demonstrates how wine can be an instrument to develop tourism. The purpose of this research is to identify the critical success factors that have shaped the area's rise and growth, and its unique competitiveness in both the domestic and global marketplaces for wine tourism destinations. The findings from the research provide the foundation for a proposed conceptual model of success factors in wine tourism research and as insight to practitioners/suppliers. Findings reveal an aligned marketing effort and strategic partnerships among suppliers of Napa wine tourism. Copyright © 2013 John Wiley & Sons, Ltd.     

Conceptualising tourism transport: inequality and externality issues

This paper raises several conceptual questions concerning the actual and symbolic representations of inequality and differentiation expressed in leisure and tourism mobility which have significance for members of host communities visited, transport and land-use planning in host areas, tourists and the tourism industry. Within this framework, the paper explores two sets of conceptual issues which are positioned at the interface of transport and tourism. First, transport has the potential to act as a gatekeeper to culture contact, constraining or encouraging host–tourist interaction. Second, the role of tourist mobility at a local level can be critical for issues of inequality and externality effects. The substantial tourism impacts literature has only occasionally addressed social dimensions of leisure transport's external costs, and the transport geography literature has rarely acknowledged the differentiation of tourists and non-tourists competing for transport and transport space. It is concluded that transport and land-use planners need to recognise and respond to tourism's externalities and their implications for inequality and sustainability issues.     

Evaluating residents' attitudes and intentions to act towards tourism development in regional Victoria,Australia

With the tourism industry expanding post‐2001, research on the impacts of tourism development continues to be important. Previous research has focused both on the types of impacts on the residents and the segmentation of the host community. Most of these studies have used attitudes as the clustering base. Although the resultant cluster groups have been able to discriminate community groups who either support or oppose future tourism development, these groups are difficult to identify in the community and the influence these attitudes have on the behaviour of residents remains unknown. This research investigated the link between positive and negative attitudes and the residents' intentions to act either to support or protest future tourism development. The results found no significant relationship between negative intentions to act (protest) and demographics, attitudes or the various community cluster groups. However, positive intentions to act (support future development) were related to gender, age, education, life cycle, length of residence and tourism business connection. Further, positive intentions to become more involved in tourism development within the community were related to both positive and negative attitudes. Finally, this research found that residents who traditionally involved themselves in proactive community groups had the strongest intention to ensure future tourism development benefited the community. Implications for the tourism industry, local government and the management of future tourism development were explored. Copyright © 2006 John Wiley & Sons, Ltd.     

Sustainability of Small-Scale Ecotourism: The Case of Niue,South Pacific

This paper examines whether small-scale ecotourism is sustainable. For the purpose of the paper the term 'ecotourism' has been refined, and evaluation criteria compiled for small-scale community ecotourism comprising of three concepts: environmental sensitivity, socio-cultural appropriateness, and economic viability. The case study of Niue was chosen because it met the initial evaluation criteria, and was used to determine whether small-scale community ecotourism was sustainable. Niue's tourism industry was assessed in the areas of environmental, socio-cultural and economic viability and all three must exist in symbiosis to achieve sustainability. The results of the research show that Niue's tourism industry is sustainable only in environmental and socio-cultural aspects, however, due to insufficient visitor arrivals it is not economically viable. Niue is isolated, reliant on aid and is the most expensive destination in the South Pacific due primarily to the cost and frequency of the air service. Niue can increase its visitor numbers to achieve economic viability, or attract higher spending visitors to the island. Care must be taken not to exceed the island's carrying capacity, which would cause negative environmental and socio-cultural impacts. A balance needs to be made between the three concepts to achieve sustainability, with careful planning and monitoring.     

Local community perspectives towards dark tourism development: The case of Snowtown,South Australia

This paper critically examines the perspectives of a local community towards dark tourism development. Based on the infamous case of the Snowtown murders in South Australia, this preliminary study observes the local community's perception towards dark tourism development and adopted a qualitative methodology using observation and interview. The findings revealed that attitudes towards the development of dark tourism varied considerably depending on residents' length of immersion in the area. Whilst long-term residents were predominantly against the development of tourism involving Snowtown's recent dark past, others, particularly those that had moved to the area after the perpetrators of the Snowtown murders were caught (post-1999), were welcoming of the idea. The study posits that official tourism bodies in South Australia need to respond to the demand for dark tourism in Snowtown and provide the area with appropriate tourism infrastructure. However, due to the highly contrasting resident opinions towards dark tourism, it is also imperative that they consult the local community in future decision-making processes.     

Host community resignation to nightclub tourism

Ibiza is world-famous for its nightclubs, parties (legal or not) and its nightlife. The status of ‘party destination’ Ibiza currently holds would be difficult to explain without if not for the surging boom in the 80s. This is when nightclubs such as Pacha, Playboy, Amnesia and Ku became tourist attractions of worldwide renown. Today, Ibiza is the international leader in the clubber tourism. Minimal research or studies have been carried out in order to verify the attitudes of the host community towards this form of leisure tourism. This is a complete contrast to the numerous studies carried out in other sectors, such as casinos. The aim of this paper is to analyse and segment the attitudes of the residents of Ibiza towards nightlife tourism through a quantitative study based on a large survey. Three clear groups are identified: Supporters (27%), Opposers (29%) and Mild Opposers (44%). Overall, results show, on one hand, a high recognition of the importance of clubs and nightlife on the economy and image of the island but, on the other hand, a resigned opposition to this kind of tourism: residents would prefer to prioritize other tourism activities. Just like the casinos, nightclubs are poorly assessed by residents because of some negative effects. Practical and managerial implications are also discussed as well as the convenience to carry out additional research on how to increase host community resilience to cope with nightclub tourism.     

The Power of Tourism: A Metamorphosis of Community Culture

The commodification of culture for tourism can result in fundamentally changing a community's structure. Focusing on one rural Atlantic Canadian community, this article examines the transformation of longstanding stable forms of human and social capital that have bonded a local community over two centuries, and in so doing helped to ensure sustainability. Transformations induced by tourism development may dramatically transform such cultures. To avoid corrosive transformation of local culture, careful management plans that protect community values must become the focal point of the plan. This paper discusses the commodification of the culture process as it has unfolded and transformed local culture in a case study rural community. Results of the study show that while local culture may be a community's most valuable asset, the commodification of local culture for tourism may, in reality, impede a community's efforts to achieve sustainability. Cultural-based tourism development invokes transformation, whereas the traditional community culture dies away while attempting to simultaneously create a new culture based on the icons of the traditional one. This may be described, metaphorically, as a death–rebirth-like process. This research suggests that conventional notions of cultural tourism as a means of community sustainability without regard for traditional practices and values may not be appropriate.     

The relevance of the tangible and intangible social impacts of tourism on selected South African communities

Most tourism social impact studies emphasise tangible social impacts such as economic improvement. In developing countries such as South Africa, a small percentage of tangible benefits filter down to community level. This creates a problem as various studies revealed the importance of community support for the sustainability of the tourism industry. Therefore it was important to explore the role of both the tangible and the intangible social impacts of tourism. Communities with established tourism industries (Clarens, Soweto and Jeffreys Bay) formed part of the quantitative research. Through exploratory factor analyses, 31 social impact statements could be categorised into four tangible and two intangible impacts. The tangible factor Economic improvement obtained a low rating, meaning that it was not directly experienced by residents, while the intangible factor Community pride and upliftment obtained the highest rating among all factors. This, together with the fact that community members continue their support for the tourism industry, is a novel find, indicating the significant role of intangible social impacts in fostering community support. This finding shows the importance of incorporating intangible social impacts into tourism planning in developing countries. Contributions are made towards social impact research methodology and literature.     

The influence of tourists' emotional experiences on destination loyalty from the perspective of community economy

Community research has been a significant topic in various fields over time. This study (a) constructs a structural equation model for hypothetical community relationships between six factors: tourist interaction, positive emotional experience, general emotional experience, tourists' subjective well-being, tourist satisfaction, and tourist destination loyalty, and (b) examines the impact of tourists' emotional experiences on their destination loyalty by taking community members as the main survey objects. The results show that tourist emotional experiences have a positive impact on tourists' loyalty. Finally, taking Guilin's evolution into a world-class tourism city as an example, we propose suggestions on the development of community tourism.     

Pro-Poor Tourism: From Leakages to Linkages. A Conceptual Framework for Creating Linkages between the Accommodation Sector and ‘Poor’ Neighbouring Communities

The concept of pro-poor tourism (PPT) has in recent years received attention from academia, key industry and donor organisations. While several ‘How to…?’ manuals have been written, little emphasis has so far been given to situating the PPT debate within the general literature on tourism and development. This paper contributes to the PPT debate by linking macro-economic concepts such as leakages and multipliers to micro-economic action opportunities for the mainstream accommodation sector in developing countries. As such it brings together the well-established tourism literature on economic impacts on the macro level with the more recent PPT literature that focuses on action on the ground. A conceptual framework for analysing and developing linkages between the accommodation sector and ‘poor’ neighbouring communities is suggested. This framework is based deductively on a critical review of the literature, coupled with first-hand experience in PPT action-research. It is suggested that PPT action opportunities encompass both core and non-core activities within the accommodation sector. Bringing together a wide range of past and present research, four types of potential linkages are proposed which are (1) employment; (2) sourcing and procurement; (3) SMME development and outsourcing; and (4) other types of partnerships such as donations.     

Post-Conflict tourism development in Sri Lanka: implications for building resilience

The 30?year war between the Sri Lankan government and the Liberation Tigers of Tamil Eelam (LTTE) had a considerable impact on the country's tourism industry. Yet, despite the war, the industry continued to exhibit a high level of resilience and since the end of the war international visitation has increased rapidly. This study, using a comprehensive review of literature and a series of interviews, examines the impact of the war on the industry as well as the government's post-conflict responses. Despite the rapid increase in international tourism numbers various concerns have been raised that government policies are likely to advantage large tourism operators and developers at the expense of small businesses in the informal sector. The development of the industry may also be at the expense of livelihoods of poorer members of society in other industries. A concentration on large-scale developments may reduce the resilience and therefore sustainability of the industry.     

Short-term Perturbations and Tourism Effects: The Case of SARS in China

The 2003 SARS epidemic created a significant negative impact on tourism development in China. This paper reviews the effects on tourism of different short-term crises, analyses the effects of SARS and explores the possibility of tourism businesses being buffered from such short-term crisis and the possible new motivations derived from the crisis. Tourism’s lack of resistance but high resilience to short term crises provides tourism and regional planning challenges. These characteristics suggest diversification and partnerships can minimise community vulnerability to crises and rapid economic recovery is possible based on tourism’s resilient nature.     

Tourism,climate change and adaptation: a review

The relationship between tourism and changing climate has been discussed and studied for a relatively long time in tourism research. Over the past 15 years, more focused studies have begun to appear, and especially recently, the issue of adaptation has been emphasised as an urgent research need in tourism and climate change studies. This paper is based on a systematic review of the tourism and adaptation literature prior to 2012. It discusses adaptation challenges, the dimensions of vulnerability in a tourism context and the implications of such studies on communities. By dividing the current adaptation studies into business; consumer; destination; and policy- and framework-focused theme areas and traditions, the paper concludes that adaptation studies in tourism have so far had a limited focus on community perceptions, which in general has been an area of major interest in tourism research. More emphasis on community-based research in relation to tourism and climate change allows highly contextual adaptation challenges to be met in a more sustainable way.     

Local community perceptions of disaster tourism: the case of L'Aquila,Italy

Despite increasing research in dark tourism, few attempts have been made to explore local community perceptions of becoming the object of the dark tourist gaze, an issue that is of particular relevance at disaster sites given the potential sensitivity of local people to the intrusion of tourists in the aftermath of a disaster. This paper addresses this significant gap in the literature. Based on research undertaken in L'Aquila, an Italian city that in April 2009 suffered a devastating earthquake, it explores the responses of members of the local community to their city becoming a dark (disaster) tourism destination. In so doing, it reveals an evolving response towards tourism that not only contradicts traditional understandings of resident perceptions of tourism, but also points towards how appropriate responses to disaster tourism might support the disaster recovery process.     

Tourist–community interactions in ethnic tourism: Tuva villages,Kanas Scenic Area,China

Tourists and destination communities interact in different contexts. Such interactions play a key role in constructing a rewarding experience and cultural understanding for tourists and influence the social and cultural life of the destination community. It is particularly so at ethnic areas where tourism experiences are acquired through encounters with the ethnic community. A diagram of tourist–community interactions in ethnic tourism is developed to outline different types of interactions, factors affecting these interactions, and impacts to both groups of actors. This research explores tourist–community interactions through a comparative examination of tourists' and residents' perceptions at Tuva villages in Kanas Scenic Area (KSA), China. In-depth interviews were conducted with residents involved in tourism and tourists to KSA through two field investigations in 2010 and 2013. Research results indicate that the ethnic encounter is not perceived by tourists as a primary motivation to visit Kanas, but it contributes to the formation of a satisfactory on-site experience. Tourists and community members have diverse needs for these interactions and are impacted by these interactions to different degrees. The research also reveals that community participation influences how and to what extent these interactions occur. Practical implications for KSA are then discussed.     

Island cruise tourism development: a resident's perspective in the context of Italy

Most studies that examine tourism impacts and community attitudes have been carried out from the perspective of the tourism sector as a whole, with very few papers focusing on specific types of tourism and/or analysing tourists' preferences for specific types of tourism segment. This paper discusses some pertinent issues in relation to cruise tourism development and community attitudes in a port of call cruise destination located in the island of Sicily (Southern Italy). Specifically, this study was carried out using a quota random sample of 1500 responses, which is representative of the population of Messina at 1% level. Findings show that residents express an overall positive attitude towards cruise tourism development even if it is not the most preferred when compared to other types of tourism (cultural tourism, sport tourism, and sun and sea tourism). Further, they highlight that significant differences based on socio-economic and demographic characteristics (age, gender, reliance on cruise-related employment, level of education, geographical proximity to tourist areas and port, length of residency and frequency of interaction with tourists) exist in residents' perceptions and attitudes towards cruise tourism development. Implications for policy-makers are discussed and suggestions for further research are given.     

Nature-Based Tourism and Poverty Alleviation: Impacts of Private Sector and Parastatal Enterprises In and Around Kruger National Park,South Africa

International programmes and national policies around the world have identified tourism as an appropriate mechanism for sustainable development, poverty alleviation and biodiversity conservation. To evaluate the impact of nature-based tourism on the poor, socio-economic assessments were undertaken at enterprises based within South African protected areas. Comparisons were made between local economic interventions reported by enterprises and neighbouring community member's perceptions of their initiatives. Socioeconomic impacts evaluated included employment, gender equality, procurement, corporate social responsibility, dependency on tourism and access to markets. The studies demonstrate that isolated efforts from individual tourism companies have little tangible impact on the majority of people living in highly populated rural communities but impacts are substantial for the few people who directly benefit. Implications of these findings for future socio-economic initiatives through tourism, and options to increase net benefits to the poor are explored.     

Local stakeholders,role and tourism development

Building sustainable communities, as well as sustainable forms of livelihood, including tourism, has been a key objective among many government agencies and community stakeholders. Against this background, and through the lens of role theory, the present study investigates the potential for sustainable tourism to be developed in a rural community. Data were gathered among business owners and residents of Bridgetown, Western Australia. Four key groups of participants emerged, each emphasizing participants' role as community, and therefore, as tourism stakeholders. Alignment with various perspectives of role theory, including functional, “symbolic interactionist”, structural and cognitive was noticed; similarly, consensus, conformity and role taking were identified as key concepts. Whether currently involved in tourism or not, participants' pro-active role suggesting practical ways to enhance the sustainability of local tourism could be a powerful tool in this and other communities seeking to build their destination image.