Profiling the segments of senior tourists throughout motivation and travel characteristics

Interest in tourism market segmentation of seniors has been increasing in recent years as the tourism industry has begun to be aware of their importance for the sector. This is a very heterogeneous group, with greater purchasing power and lifestyle-oriented entertainment and enjoyment of leisure time by performing travel than previous generations. This study strives to contribute towards the hitherto scarce research on segmentation in senior tourism. Specifically, this work aims to determine the existence of various profiles of senior tourism by means of using socio-demographic variables, motivation and characteristics of travel of seniors. For this, two complementary analysis techniques, the nonlinear canonical correlation (OVERALS) and a two-stage cluster analysis, were used. Five market segments were identified according to the behavioural variables analysed that allow marketers to target this group in the most convenient manner and to exploit new market opportunities.     

Evolution of global airline strategic alliance and consolidation in the twenty-first century

Global airline strategic alliances have emerged since the late 1980s, and their number has slowly risen through the years. Will the number of such alliances continue to proliferate? Or will airlines consolidate with one another to form mega-carriers? In this paper, the likelihood of various airline consolidation and alliance development possibilities was examined based on a number of high-level trends and forces. The most probable near-term industry alliance and consolidation structure is described, accompanied with a probable path of evolution. These predictions have important implications for managers of strategic alliances, carriers who are currently in an alliance as well as carriers who are planning to join one.     

Travel industry structure in fast growing but immature outbound markets: the case of Korea to Australia travel

This paper examines the structure of the travel industry in Korea with particular reference to outbound travel to Australia. The relationship between the wholesaling and retailing functions is examined. It was found that despite the existence of strict licensing procedures, which have created three categories of travel business, the distinction between the wholesaling and retailing functions remains blurred. Most business is handled by a single category of operator — general travel agents. In contrast to the oligopolies evident in other industrial sectors in Korea, however a fairly large number of companies each handle a fairly small proportion of the market. This may change as a combination of intense price competition and the impact of the East Asian financial crisis forces less competitive operators out of business. Until the expected shake-out occurs, inbound tour operators in countries such as Australia will feel the pinch. An excessive and continuing emphasis on price will make it difficult for long-haul destinations to offer high quality products and to build high-yield business. Copyright © 1999 John Wiley & Sons, Ltd.     

Managing ethics in the tourism supply chain: the case of Chinese travel to Australia

The purpose of this paper was to provide clues to the industry and the academia on how best to approach the challenge of managing ethics in the tourism supply chain. To achieve this objective, the paper provided a case study of how the Australian government has responded to concerns about unethical practices in the tourism supply chain from China to Australia. A series of best practice recommendations were provided following a review of both the demand side and the supply side processes. Copyright © 2008 John Wiley & Sons, Ltd.     

Socio-occupational and geographical determinants of the frequency of long-distance business travel in France

Business travel, and long-distance business travel in particular, has received much less attention in research than home-to-work travel. This article explores some determinants of the frequency of long-distance business travel. It focuses on the influence of two parameters that have been little studied: the individual’s socio-occupational group and the workplace location. The data used were provided by the 2008 French National Transport and Travel Survey. Following a review of the literature, a Poisson regression is performed on the frequency of long-distance business trips. The most significant determinants are socio-occupational category, income, gender and the urban or rural nature and size in terms of the number of inhabitants of the area of location. In particular long-distance business trip frequency is lower in the Paris urban area than in all the categories of urban areas as well as rural areas because of the highly centralised organisation of economic activity and the transport network in France.     

Travel time use and its impact on high-speed-railway passengers' travel satisfaction in the e-society

The availability of wireless networks and the pervasive use of mobile ICT devices have allowed passengers to conduct various e-activities during journeys. These various e-activities, in turn, may change people's conventional perception of travel time from being “wasteful” and “unproductive,” to “desirable” and giving rise to satisfaction. Journeys on high-speed railway (HSR) is particularly relevant for transport researchers to probe into this question because of its characteristics of being medium to long-distance (typically taking half-an-hour or more), seat availability, and a smooth ride. Using a questionnaire survey on passengers along the Shanghai-Nanjing HSR route, this study aims to examine the nature of ICT device use and in-vehicle e-activities conducted by HSR passengers and the influence on their travel satisfaction with their on-board journey experience. Our results reveal a high percentage of ICT device use and a wide variety of e-activities such as e-working, e-communication, and e-reading for leisure on HSR trains. In addition, the higher use of ICT device was associated with an increase of passengers' travel satisfaction. Furthermore, we found a positive effect of work-related e-activities on travel satisfaction for business/work trips, while a positive effect of entertainment-related e-activities for non-business/work trips. Given that HSR is potentially a more sustainable transport mode, some possible policy implications are proposed to encourage people to use HSR, as opposed to driving or flying, for medium to long-distance intercity journeys.     

Hub competition and travel times in the world-wide airport network

The aim of this work is to measure the competition between airport hubs based on an analysis of travel times in the world-wide airport network. By considering the minimum travel time required to connect each pair of airports, it is possible to create new measures of hub competition, separating the effects of hub position and temporal coordination. This analysis was carried out at the global level, considering all 232 airports with more than 3 million seats yearly offered in departure flights in 2008, and also in relevant geographic markets. The results show a high level of competition among the most important world airports, but the major airports of Europe have a geographical advantage in relation to world markets over the major American and Asian airports. We also show that airports located in different continents often compete for the same origin–destination markets. Geographical position appears to be the most important variable explaining hub performance. Secondary hubs show a higher degree of specialization towards specific markets.     

Estimating the impact of COVID-19 on air travel in the medium and long term using neural network and Monte Carlo simulation

The COVID-19 pandemic has had a substantial impact on the airline industry. Air travel in the United States declined in 2020 with significantly lower domestic and international flights. The dynamic change and uncertainty in the trend of COVID-19 have made it difficult to predict future air travel. This paper aims at developing and testing neural network models that predict domestic and international air travel in the medium and long term based on residents' daily trips by distance, economic condition, COVID-19 severity, and travel restrictions. Data in the United States from various sources were used to train and validate the neural network models, and Monte Carlo simulations were constructed to predict air travel under uncertainty of the pandemic and economic growth. The results show that weekly economic index (WEI) is the most important predictor for air travel. Additionally, daily trips by distance play a more important role in the prediction of domestic air travel than the international one, while travel restrictions seem to have an impact on both. Sensitivity analysis results for four different scenarios indicate that air travel in the future is more sensitive to the change in WEI than the changes in COVID-19 variables. Additionally, even in the best-case scenario, when the pandemic is over and the economy is back to normal, it still takes several years for air travel to return to normal, as before the pandemic. The findings have significant contributions to the literature in COVID-19's impact on air transportation and air travel prediction.     

Tourism and the smartphone app: capabilities,emerging practice and scope in the travel domain

Based on its advanced computing capabilities and ubiquity, the smartphone has rapidly been adopted as a tourism travel tool. With a growing number of users and a wide variety of applications emerging, the smartphone is fundamentally altering our current use and understanding of the transport network and tourism travel. Based on a review of smartphone apps, this article evaluates the current functionalities used in the domestic tourism travel domain and highlights where the next major developments lie. Then, at a more conceptual level, the article analyses how the smartphone mediates tourism travel and the role it might play in more collaborative and dynamic travel decisions to facilitate sustainable travel. Some emerging research challenges are discussed.     

A robust hybrid decision model for evaluation and selection of the strategic alliance partner in the airline industry

Owing to the cut throat competition and economic uncertainty in the market, airlines are focusing on strategic alliances for satisfying customer needs, especially in the current time which is dominated by global integration, demanding customer and fast changing technologies. This strategy is widely adopted by airlines. However, the selection of strategic alliance partner is a very decisive decision, and this selection process engrosses a number of complex processes which is result of compound reflection of associated various factors. In addition, the decision makers may be inconsistent in their views and preferences, arising due to imperfect information or intrinsic conflict between various departments. This paper presents a model based approach of an analytic hierarchy process (AHP) for evaluation of criteria and fuzzy technique for order performance by similarity to ideal solution (FTOPSIS) for the selection of strategic alliance partner. A case of Indian airline industry demonstrates the application of the proposed approach. Eventually, robustness of the model is demonstrated by sensitivity analysis.     

Price dispersion,competition, and the role of online travel agents: Evidence from business routes in the Italian airline market

In this article, using data from the Italian airline market, we study the role of online travel agents (OTAs) in driving price dispersion as compared to the effect of airlines’ websites. Specifically, we investigate how distinctive factors between OTAs and airlines’ direct channels influence price dispersion. We find that after controlling for OTAs’ features related to airline competition, price dispersion should be lower in the OTA channel relative to airlines’ direct channels. On the other hand, we also find that OTAs’ features related to the presence of airline competition play in favor of higher price dispersion in such indirect channel.     

Responsibilities,recession and the tourism sector: perspectives on CSR among low-fares airlines during the economic downturn in the UK

Responsibility has featured prominently in recent discussions about tourism governance. Nevertheless, research into corporate social responsibility (CSR) among travel and tourism businesses is at a relatively early stage. This paper reports on external stakeholders' perceptions of CSR among low-fares airlines (LFAs) in peripheral regions of the UK in late 2008; that is, during the current global economic downturn. LFAs, their business plans and their ability to contribute towards sustainable development have been the source of much public discourse and media scrutiny in the last decade. This paper does not set out to reopen that debate per se. Rather, it contributes to a deeper understanding of CSR in the tourism sector by arguing for a more nuanced approach to external stakeholders, one which is also informed by primary empirical research from qualitative sources, and which is conceptually informed by the latest thinking from other sectors of economic activity. Important inter-regional variations exist in external stakeholders' perceptions and valorisations of CSR, they are context-specific, and they are not static as their responses to the recent downturn reveal.     

Commute travel and its effect on housing tenure choice of males and females living in the urban and rural areas of Bangalore city in India

This study attempts to identify various factors influencing individual’s choice of housing tenure with emphasis on the effect of commute trips on that choice. It also focuses on the sensitivity to various factors affecting the housing tenure choice between males and females of urban and rural areas. The study is based on both exploratory analysis and estimation of statistical models using a Household Travel Survey data collected for Bangalore Metropolitan Region in year 2010. The results indicate the role of both the land use attributes and commute travel characteristics on tenure choice and the behavioural difference between males and females. The sensitivity to various attributes is also observed to be varying between the individuals living in the urban and rural areas of the city. The finding that private mode use for commuting governs the housing tenure choice of individuals suggests that promotion of urban-transport policies such as Transit Oriented Development may be an effective strategy to curb the issues related to energy consumption and emission.     

The relationship between business characteristics and ICT deployment in the rural tourism sector. The case of Spain

The deployment of information and communication technologies (ICT) is crucial for the competitiveness of rural tourism businesses. It is therefore important to know the relation between a firm's characteristics and ICT deployment. This study makes two hierarchical segmentations to predict the behaviour of these firms when deploying the Web and e‐mail. This work determines which characteristics are related to ICT deployment. Activity and category are the two characteristics that most effectively predict a firm's behaviour, whereas location and size are less effective. These results have implications for entrepreneurial behaviour and for public agents working in rural tourism. Copyright © 2009 John Wiley & Sons, Ltd.