International air travel attitude and travel planning lead times across 45 countries in response to the COVID-19 pandemic

This paper explores global differences in travel risk perception based on i) attitudes towards travel abroad, and ii) the time required to plan travel. Baseline data from 2019 is compared with data from 2020, the first year of the COVID-19 pandemic. A methodology based on Big Data is developed through the Skyscanner metasearch engine, working with 20,756 million flight searches and 1979 million flight picks worldwide. We conduct an exploratory analysis by region, followed by a cluster analysis of 45 countries. We argue that the findings respond to uncertainty avoidance, with clear differences between Europe, America and Asia-Pacific. This knowledge has marketing implications for tourist destinations in terms of what marketing messages to convey and the best time to introduce marketing campaigns for each country or group of countries, so that the opportunity for reactivation of tourism is maximised.     

Estimating the size of the Chinese outbound travel market: A demand-side approach

The Chinese outbound travel market has been one of the fastest-growing international markets over the past decade. However, estimating the size and identifying key tourist-generating areas for the Chinese travel market remain a significant challenge for international marketers. This empirical study employs an incidental target-market approach and presents updated research findings concerning this burgeoning market. Primary and secondary tourist-generating cities of Mainland China were identified based on population size and level of socioeconomic development, and their market potential for outbound travel was assessed through a large-scale telephone survey. This study estimated that the current Chinese outbound travel market comprises approximately 22 million city residents, among whom 11.5 million have traveled or plan to travel to destinations outside Asia. In addition to estimating market size and making recommendations on target cities, the study also introduces an effective research design for identifying target markets and customers.     

Does the Usability Experienced Performance of Travel Websites in China Meet Users' Expectation?

Despite the increasing use of the Internet in travel and tourism, the issue of usability on travel websites has been largely overlooked in the existing tourism literature in Mainland China (hereafter known as China), one of the world's largest markets for generating and receiving tourists. This paper reports on a study that investigated the perceptions of Internet users in China on China-based travel agency websites (henceforth referred to as travel websites). The expectancy disconfirmation theory was used to compare the expected performance and experienced performance of 24 usability attributes. Empirical results showed significant differences between perceived performance and expected performance for all included attributes.     

Prospects for Latin America and Caribbean Region in the Global Market for International Tourism: A Projection to the Year 2020

International tourism has become very important to several developing countries as a major source of foreign exchange earnings for their economic development. This article explores the potentials of countries of the Latin America and Caribbean region in the global market for international tourism up to the end of the next decade. This was achieved by analyzing past trends of international tourism in the region, and projecting these trends to the year 2020 using a combination of four different time‐series projection models evaluated by the mean absolute percentage error (MAPE). Results show that international tourism arrivals into the Latin America and Caribbean region would increase from 51.21 million in 2004 (end of observed period) to between 87.58 million and 100.03 million by the year 2020. The corresponding figures for international tourism receipts would go from US$34.11 billion in 2004 to between US$64.92 billion and US$75.79 billion by the year 2020. Socioeconomic impacts of these findings are given, and recommendations for marketing strategies, government public policies, and directions for future research are discussed.     

Impacts of COVID-19 on global tourism industry: A cross-regional comparison

The tourism industry was one of the world's greatest markets; until the world met a pandemic in the 21st century, COVID-19. This study aims to present the reactions of travelers during the pandemic trends outlined by adopting text mining techniques. Between December 30, 2019–March 15, 2020, approximately 75,000 comments are retrieved from the TripAdvisor forums, and 23,515 cases from the US, Europe, and Asia forums are employed for analyses.The results reveal that the tourism sector is easily affected by global crises. It is almost the same day that travelers decide to cancel or delay their trips, with the spread of the news. More in-depth analyses uncovered several topics consisted of comments on benefiting from travel insurance and refund due to the travel cancellations. Travel insurance has become a hot topic, which may be a way of reanimating the industry by offering travel packages, including travel insurance services.     

Airport stops and flights on small airplanes as inhibitors of tourism-related air travel: A case study

This article discusses the extent to which prospective tourists' concerns about airport stops and flights on small airplanes inhibit air travel to tourist destinations, drawing on data from telephone surveys conducted in the Dallas–Fort Worth, Texas area. Respondents were queried about the extent to which one airport stop, two airport stops, and one airport stop followed by a flight on a small, propeller-powered airplane, respectively, would deter them from flying to a destination 1096 miles (1764 km) away. Findings suggest that marketers of similar destinations in similarly distant markets that are accessible by air only after two airport stops risk having their promotional appeals ignored by roughly half those who would prefer to reach such destinations by air. Moreover, those most concerned about such flight schedules were more likely than other respondents to have high incomes and to use the Internet to obtain vacation or travel information.     

Corporate image and destination image: the moderating effect of the motivations on the destination image of Spain in South Korea

The research objective is to analyse the destination image and corporate image of Spain among the Korean university population. We study the moderating effect of the motivation between two potential groups of tourists, escapers (tourists who travel for relaxation) and seekers (tourists who travel for seeking culture). Information was collected in South Korea via a questionnaire and the data were analysed using structural equation and multi-group analysis. For both groups, the results show that the corporate image has influence on the cognitive component of the destination image, motivation impacts on the cognitive and affective dimensions, and the cognitive component effects the affective component.     

The Recreational Value of Rohtas Fort,Pakistan

This study evaluates the use value of Rohtas Fort, in province Punjab (Pakistan). Employing the Individual Travel Cost Method, the study estimated the total annual consumer surplus as US$ 8.71 million and the total recreational value as US$ 11.70 million (which is 0.05% of total GDP of Pakistan in the year 2013). The major influencing factors of visitation frequency were observed as travel cost, household income, age, household size, education and sex. Visitors were highly satisfied from the museum as against the waste disposal services. Cleanliness is a major problem faced by visitors with the highest priority index value of 0.88. Based on high willingness to pay for the entrance fee, the authority can increase the entrance fee which will add to the revenue generation for the Fort and ultimately the authority would have resources for renovation/maintenance projects. The authority should arrange the appropriate waste disposal system for the Fort.     

Asymmetric response of hospitality stock prices to Fed policy actions

This paper examines asymmetric response of hospitality stock prices to Fed monetary policy actions in bull and bear markets. Empirical examinations comprise two critical steps. First, following Kuttner (2001), this study uses the federal funds target rate surprise as an appropriate identification of Fed monetary policy action. Second, by using a Markov-switching model of stock returns, this study explicitly identifies bull and bear markets. Empirical test results based on an event study framework reveal that the responses of airline, gambling, hotel and travel and leisure index returns to monetary policy surprises vary greatly in bear and bull markets. The response of airline, gambling and hotel index returns is substantially greater and more statistically significant in bear than in bull markets. Moreover, the significant impact of monetary policy surprises on airline, gambling and hotel index returns exists only in bear markets. While travel and leisure index return reacts strongly to federal funds target rate surprises in both bear and bull markets, the response of travel and leisure index return is significantly greater in bear markets.     

Global Financial/Economic Crisis and Tourist Arrival Forecasts for Hong Kong

This paper examines the impact of the global financial/economic crisis on the demand for Hong Kong tourism by residents of 10 major source markets for the period 2009–2012. To capture the influence of this crisis, the Autoregressive Distributed Lag Model (ADLM) is used to calculate the demand elasticities, and four scenarios (ranging from the most pessimistic to the most optimistic) are created to examine the possible impacts of changes in source market income levels and the price of tourism on the demand for Hong Kong tourism in these markets. The demand elasticities reveal that the economic conditions in the source markets are the most significant determinants of demand for Hong Kong tourism. In the most pessimistic scenario, total tourist arrivals to Hong Kong are projected to reach 27.6 million in 2009 and 26.0 million in 2012, whereas in the most optimistic scenario, these numbers are 30.7 million in 2009 and 33 million in 2012. In all of the scenarios, tourist arrivals from the long-haul markets are expected to suffer more losses relative to the short-haul markets during the 2009–2012 forecasting period. The forecasts also indicate that the market shares of the source markets will change slightly over this period, with Mainland China, Taiwan and Japan constituting the dominant markets for Hong Kong tourism.     

A Cross-Cultural Comparison of Travel Push and Pull Factors

Abstract

Tourism marketers are confronted with the dilemma of whether standardization or the tailoring of services, products and marketing programs for specific markets is more effective and efficient. It remains to be addressed in tourism research whether travelers from varying cultural backgrounds seek different travel benefits and have different preferences for travel products and services, and to what extent they are similar in their travel behaviors. This research study used national household travel surveys conducted by the Canadian Tourism Commission and U.S. Tourism Industries for a cross-cultural comparison of two different countries, the United Kingdom (U.K.) and Japan. Results showed that travelers from these two countries had different travel motives and benefit-seeking patterns. From a marketing perspective, the branding and positioning of a destination for U.K. and Japanese long-haul travel markets will be more effective if the destination marketing organization (DMO) projects different images within its advertising campaigns. These images should reflect the different travel motivations and benefits desired by the two groups of travelers.     

Identifying Geographic Markets for Travel Agencies

Despite low levels of profitability, the number of travel agencies in the United States is expected to grow by about 1000 agencies per year. In this highly competitive environment, the location of the travel agency is a critical factor to its success. This paper develops a model to help entrepreneurs select a geographic market to enter. Three demand-related variables population size, median income, and proportion of the population 65 years of age or older were found to influence the number of travel agencies in a geographical region. This model was used to identify areas that displayed unmet demand. These are the markets in which entry of a new travel agency may be most successful.     

COVID-19 and the aviation industry: The interrelationship between the spread of the COVID-19 pandemic and the frequency of flights on the EU market

This study aims to investigate the contribution of aviation related travel restrictions to control the spread of COVID-19 in Europe by using quasi-experiment approaches including the regression discontinuity design and a two-stage spatial Durbin model with an instrumental variable. The study provides concrete evidence that the severe curtailing of flights had a spontaneous impact in controlling the spread of COVID-19. The counterfactual analysis encapsulated the spillover effects deduced that a 1% decrease in flight frequency can decrease the number of confirmed cases by 0.908%. The study also reveals that during the lockdown, the aviation industry cancelled over 795,000 flights, which resulted in averting an additional six million people being from being infected and saving 101,309 lives.     

Role of food neophilia in food market tourists’ motivational construct: The case of La Boqueria in Barcelona,Spain

In this paper we advocate the study of local food markets to explore fundamental issues about the relationship between these urban tourist attractions and visitors’ motivation and satisfaction. Based on a survey in La Boqueria Market in Barcelona, Spain, we test the direct effect of escape from routine, cultural experience, prestige, and food market involvement on satisfaction, and also the moderator role of food neophilia in this relationship. We conclude that tourists visiting food markets are motivated mainly by cultural experience and interaction with local producers, while food neophilia plays a significant moderator role.     

Does Gender Affect Korean Tourists' Overseas Travel? Applying the Model of Goal-Directed Behavior

Tourism is one of the world's largest and fastest-growing industries, and female travelers continue to contribute to the growth of the industry. However, little conceptual research has been conducted on overseas travel behavior and the role of gender in the decision-making process. Thus, this study examined the sophisticated decision-making process of overseas travel and the moderating effect of gender in the decision-making process, using the model of goal-directed behavior (MGB). The results indicate that the MGB is a powerful framework for explaining overseas travel behavior and that gender plays a critical role during the decision-making process. Both theoretical and practical implications are discussed in the discussion section.     

Advancing Destination Competitiveness Research

Abstract

This paper presents findings of a completed research project on the competitive position of Turkey vis-à-vis five countries in the Mediterranean basin: Spain, Italy, Greece, France and Cyprus. These partner countries are self-selected by foreign tourists and service providers (hoteliers, travel agents or tour guides) as the direct competitor to Turkey. The discussion of findings is based upon the analysis of data gathered from 1,086 respondents through a six-week period in the summer of 2004. Findings obtained from the two groups were then compared to each other using t-test. Results suggest that both foreign tourists and service providers are homogeneous to suggest that Turkey is stronger on the friendliness of local people, but is weaker on the physical distance to the target markets and the effective using of methods for promotion and advertising. The detailed assessment of findings and implications is also discussed.     

A Comparison of International Travel Between an Emerging and a Mature Source Market

Little research has been published on the evolution of markets, but markets, like destinations, should evolve over time. A market's collective travel behavior should change as residents become more experienced international tourists. Market evolution may be triggered by rapid economic development. As Tourists become more experienced, their destination choice, travel patterns and package tour propensity should change. This paper compares the international travel patterns of similar source markets at different stages of their travel life cycles. Hong Kong can be considered as an established source market, whereas Macau is a rapidly emerging source market. The study identifies significant differences in destination choice, package tour propensity, long-haul travel propensity, motivations and behavior within destinations. The authors conclude the paper by offering a number of propositions about market evolution.     

A Comparison of Long-Haul and Short-Haul Business Tourists of Hong Kong

A number of studies have demonstrated the impact of distance on the volume, profile and behavior of pleasure tourists. To date, none has examined the effect of distance on business tourists, even though they represent a significant share of all travel. Distance exerts two inter-related effects on travel. The decaying effect on demand with increased distance is well established. Distance also acts as a “filter”, advantaging some groups for short-haul travel and effectively excluding others from long-haul travel. This filtering effect results in substantially different observed behavior between short and long-haul pleasure markets. This study examines the filtering effect of distance on tourist profile and subsequent behavior of business travelers who visited Hong Kong. The sample includes eight short-haul and six long-haul markets. Substantial differences are observed in the profile and resultant behaviors of the two cohorts, although the differences are more subtle among business tourists than pleasure tourists.     

The impact of distance on international tourism demand

This study examines the impact of distance on outbound travel demand by comparing departures from 92 source markets to over 4700 discrete destination pairs. Travel to land neighbours dominates outbound travel, accounting for 53% of all departures. Share of departures for travel >5000 km was typically 3% or lower. The study also identified different travel flows depending on the origin region, with share of outbound travel a function of the number and size of receiving countries, as well as the presence of an Effective Tourism Exclusion Zone, a zone where little or no tourism activity occurs.