广告诉求方式对消费者购买意愿的影响

互联网+的普及突破了信息获取与资源利用的时空限制,使得网络购物逐渐朝着智能化、个性化、高效化的方向变革与创新,此时的广告营销方式对不同消费者需求的了解与掌握也变得更为精准,消费者也更趋向于选择多样化的购物方式来消费.对于供给方而言,线上购物平台在增加了接触多元化消费者机会的同时,也增加了其面临的广告营销压力.在这样...     

内疚诉求广告中人称变化对消费者购买意愿的影响研究

本文以内疚诉求广告这一广告类型为背景切入,研究广告中不同的人称类型(你、我、他)在购买意愿上呈现出的差异化影响,并通过实验得出以下结论:1.人称对购买意愿的影响作用显著;第三人称比第一人称和第二人称能产生更强的购买意愿。2.内疚水平对人称与购买意愿之间的关系具有完全中介作用;3.使用频率对人称类型与购买意愿的关系具有调节作用:当使用频率高时,面对第一、二人称广告的被试的内疚水平显著低于第三人称的内疚水平;反过来,当消费者使用频率低时,则三类人称之间的差异较小。本研究从细微语言差异角度深化了对内疚诉求广告效果影响因素的研究,也为企业开展营销实践提供了管理借鉴。     

广告诉求方式对消费者国货品牌购买意愿的影响

广告是品牌与消费者沟通的重要桥梁,利用广告激发消费者的潜在需求,促使消费者产生购买意愿并做出购买行为,是营销界关注的重点。为探讨不同广告诉求方式对消费者国货品牌购买意愿的影响,对来自全国各地区的174份有效调查问卷进行了独立样本t检验。结果表明,不同的广告诉求方式对消费者国货品牌的购买意愿具有不同的影响,且感性广告诉求更易激发消费者对国货品牌的购买欲望。     

消费者微信涉入度对微信渠道购买意愿的影响——产品类别的调节效应

微信营销作为社交媒体营销的重要方面之一,其发展速度和规模越来越引起学术界和实务界的重视。在微信营销的研究当中,消费者的购买意愿是众多学者研究的焦点。本文通过研究消费者涉入度对购买意愿的影响,提出微信涉入度对微信渠道购买意愿会产生正向影响,同时产品类别也会产生一定的调节效应,采用实证方法对两个假设进行验证,得出两个假设均得到支持,最后根据研究结论为营销实践提出相关的建议和改进措施。     

认知涉入和情感涉入对消费者冲动购买行为的影响

本研究的目的是检验认知涉入和情感涉入对冲动购买行为的影响,并基于先行研究提出两个假说。为了验证假说,对神户大学的在校学生进行问卷调查,利用多重线性回归对收集的数据进行分析。结果显示,情感涉入对消费者冲动购买行为有正向的影响,而认知涉入和冲动购买行为没有相关性。     

在线评论对购买意愿一定产生影响吗——论产品类型的调节作用

本文通过研究产品类型和在线评论对消费者购买意愿的影响,意在揭示产品类型与在线评论对消费者购买意愿之间的关系。研究发现,产品类型起着调节作用,当为体验品时,在线评论对消费者购买意愿影响显著;当产品为实用品时,其对购买意愿影响不显著,并通过实验设计验证了这个观点,最后对这一研究的意义做了阐述。     

内疚广告诉求对消费者道德消费意愿的影响机制研究

基于认知失调理论和心理抗拒理论,通过两个实验探究了企业道德营销中内疚与非内疚诉求影响消费者道德消费意愿的心理作用机制。结果表明,内疚诉求比非内疚诉求更能促进消费者的道德消费意愿,强迫性感受和操纵意图推断发挥了中介作用,且该中介作用受到消费者涉入度的调节。具体而言,低消费者涉入度情境中,相比于非内疚诉求,内疚诉求能够降低消费者的强迫性感受和操纵意图推断,进而增强其道德消费意愿;高消费者涉入度情境中,相比于内疚诉求,非内疚诉求能够降低消费者的强迫性感受和操纵意图推断,进而增强其道德消费意愿。研究结论有助于企业设计道德属性产品的广告策略,有效降低受众心理抗拒反应,提升受众广告体验,进而推动道德消费。     

口碑信息与产品涉入对消费者品牌转换意愿影响的实证研究

本文探讨了口碑信息来源特性、消费者产品涉入程度以及产品涉入不同构面对消费者品牌转换意愿的影响。研究发现口碑信息来源特性和消费者产品涉入对消费者品牌转换意愿均有显著的正向影响,产品涉入的不同构面对消费者品牌转换意愿具有不同的影响。     

罪恶感诉求与产品类型对善因营销的影响

本文以企业积极开展善因营销活动、承担社会责任的营销行为为研究对象,通过设计不同实验组对罪恶感诉求及产品类型对善因营销效果影响机理进行实证检验。研究发现强调罪恶感诉求的营销效果更为显著,而且罪恶感诉求与产品类型具有显著交互作用;在善因营销活动中推广不同类型的产品,需匹配适宜的罪恶感诉求方式;当产品类型为实用型时,强调罪恶感诉求方式能收获更好的营销效果;当产品类型为享乐型时,不强调罪恶感诉求的营销方式更佳。     

社会密度影响消费者购买意愿的实证研究——基于产品类型的调节作用

本文从社会密度角度切入,运用情景实验法,研究了社会密度在功利性和享乐性并存的零售环境中对消费者购买意愿的影响作用,以及产品类型在其中的调节作用.研究结果表明:第一,在兼具功利性和享乐性的零售环境中,社会密度显著负向影响消费者的购买意愿;第二,产品类型在社会密度对购买意愿的影响中起调节作用.具体而言,相比于非稀缺品,在稀...     

逐梦的善淘网：购买一件商品创造两种价值

发起于2011年的善淘网以中国第一家慈善商店的形象亮相,受到了媒体、企业、公众以及众多NGO组织的广泛关注。到如今,令众人极为关心的是,作为国内为数不多的社会企业之一,这个被大家看好的组织究竟运转得如何：在中国公益理念并不成熟、慈善消费方式并不普及的当下,这个企业近两年的时间里经历了哪些曲折和变化？彼时广受好评的商业模式——“慈善购物=公益筹款”形成了哪些值得借鉴和推广的经验？作为舶来品的慈善商店模式的中国式落地给社会带来了怎样的福音？     

感知质量和感知风险对自有品牌购买意向的影响

在中国,品牌名称和价格能够影响消费者对于自有品牌的感知质量和感知风险,进而影响其购买意向,其中品牌名称的影响要大于价格的影响。零售商在市场策略上,应该更加注重品牌建设,以提高消费者的购买欲望,而不是单纯依靠低价竞争。但是,价格和品牌名称只是最重要的外部因素,未来的研究可以综合考虑更多的外部因素。     

农地财产权强化、农业发展权诉求与农户土地承包经营权的留恋

利用江苏等地的微观数据,考察农户退出土地承包经营权的选择意愿,并重点测度了农地财产权属强化与农业发展权诉求对农户土地承包经营权退出意愿、补偿诉求的影响。研究结果表明:我国部分农户存在承包经营权退出意愿,20. 00%的农户愿意在一定的补偿条件下退出承包经营权;财产权属强化及农业发展权诉求在一定程度上抑制了农户退出土地承包经营权的意愿,农业发展权对农户持有土地承包经营权意愿的影响更为显著,财产权属强化则推高了农户对退出土地承包经营权补偿价格的诉求。此外,研究还表明,农户对土地承包经营权退出补偿"菜单"存在多样化的需求。     

Effect of Message Interactivity on Product Attitudes and Purchase Intentions

ABSTRACT

Social media increasingly allows consumers to interact with businesses, although the effects of this novel technology in the context of public relations are under-examined. Consistent with the ideas proposed by the Elaboration Likelihood Model, the present study conducted a 2 × 3 online experiment with a sample of 131 participants to examine the effect of message interactivity and source authority on consumers' ad attitudes, brand attitudes, and purchase intentions. Message interactivity had a positive effect on ad effectiveness via the indirect pathway of perceived informativeness. These findings relate to the ELM in that they suggest that users processed information more centrally than peripherally, or that interactivity had a larger effect on consumer attitudes than authority. Theoretical and practical implications of study results are discussed.     

Product Involvement and Print Ad Features

Using the empirical method of content analysis, this study investigates the extent to which the concept of enduring prod- uct involvement can be identified in the creative executional tech- niques currently utilized by advertisers. Print ad features are identi- fied that discriminate between high and low involvement products, and implications based on these findings are suggested.     

Product Involvement and the Relative Importance of Health Endorsements

Product involvement is a fundamental part of the buyer decision processes, during supermarket visits, as individuals respond differently to stimuli under differing involvement conditions. This study aims to provide a better understanding of the role of nutritional endorsements in consumers’ food purchasing decisions, when evaluated across high and low involvement products. Although past research in this area does exist, a major limitation is that nutritional endorsements have been studied only for their direct effect as a single, isolated product cue on product perception—rather than its importance relative to other product cues, such as price and product branding. This study overcomes this limitation through a conjoint analysis involving a sample of supermarket consumers. The findings suggest that a health endorsement plays a smaller role in influencing consumer decision-making relative to brand or price, but it is stronger for the higher involvement product. These findings provide nutritional foundations and product managers with quantifiable evidence of nutritional programs’ influence in consumer decision-making, justifying the relevance of such endorsements and giving nutritional foundations specific leads for adaptions in their marketing and educational efforts.     

The Relationship Between Consumers’ Tendencies to Buy Compulsively and Their Motivations to Shop and Buy on the Internet

This paper presents the results of a survey of customers of an Internet clothing retailer examining how consumers’ preferences to shop and buy on the Internet rather than at bricks-and-mortar stores differ depending on their compulsive buying tendencies. Using shopping motivations such as seeking product and information variety, the ability to buy unobserved, avoiding social interactions, and experiencing positive feelings during shopping and buying, we find a positive linear relationship between a tendency to buy compulsively and Internet shopping and buying motivations. The research demonstrates that the items used to measure these motivations can also be used to identify buyers who have a tendency to buy compulsively. The paper also offers important retailing, managerial and public policy implications of the findings.     

Why Consumers Hesitate to Shop Online: Perceived Risk and Product Involvement on Taobao.com

Heralded as one of the fastest-growing regions in e-commerce sales, Asia has received increasing attention from online retailers as a promising e-commerce market. Therefore, to provide better insight into Asian online marketplaces, this study focuses on Taobao.com (hereafter referred to as “Taobao”), a major Chinese online marketplace, and attempts to shed light on consumers’ perceptions of Taobao. More specifically, this study examines (a) what consumers in China think about Taobao as an online marketplace when purchasing high- or low-involvement products; (b) what types of risk are associated with each product; and (c) how online consumers’ risk perceptions consequently influence both their trust toward Taobao and their purchase intention. Multidimensional perceived risks (financial, privacy, product, security, social/psychological, time) were considered in the research. Participants were 217 Chinese university students. The results indicate that product risk and social/psychological risk were negatively associated with consumers’ trust and purchase intention, regardless of their degree of product involvement. Interestingly, financial risk was positively related to trust and purchase intention. Findings are discussed with managerial implications, followed by limitations and future studies.     

Customer Involvement in Product Development: An Industrial Network Perspective

Purpose: In business markets, working with customers and users has become increasingly important to get knowledge about customer needs and to develop new products. The purpose of this article is twofold: (1) to develop a framework for analyzing customer involvement in product development in a business market context, and (2) to apply this framework to a particular company to describe and analyze how it practices customer involvement.

Methodology/approach: The article takes its main theoretical starting point in the industrial network approach, but also uses other literature from the innovation and product development field. The empirical study applies a qualitative case study approach and focuses on one company in the truck business.

Findings: The suggested framework deals with four key aspects of customer involvement: Why, when, how, and who. The observed pattern of the truck manufacturer shows how dealers, hauliers, and truck drivers are all part of the overall understanding of the customer. These actors are involved for different, typically very clear, purposes at different points in time through surveys, product clinics, and field testing. The pattern, referred to as mixed facilitative, is not one of close collaboration with individual customers, but one of broad involvement of several customers through business intelligence and direct involvement.

Research implications: First, the article provides researchers with a framework and method for studying customer involvement in product development. Second, the case study provides an illustrative example of the customer involvement pattern pursued by a leading company in a major industry. This enhances the understanding of the focal phenomenon, leads to managerial implications, and gives ideas for future research.

Practical implications: There are several managerial implications related to the why, when, how, and who questions. For example, it is pointed out that managers should consider involving customers more extensively than what seems to be common today—for example, by using customers as codevelopers, working with them throughout the entire development process (i.e., not only early and late), and including different types of users (with different requirements and wishes).

Originality/value/contribution of the article: The contribution lies in the development of a framework centered on the four key questions of customer involvement in

product development and using this framework for observing a pattern, and finding explanations and relating this pattern to how other firms are doing.     

The new WTP: Willingness to participate

A key concept underlying competitive strategy is that of WTP, representing the consumer's ‘willingness to pay’ a premium price for goods or services. Through branding and other efforts, companies strive to push their message out and create a high willingness to pay, whereby consumers feel there are few or no substitutes for what these companies are selling. Social media, however, are making push-based marketing anachronistic. Users of social media typically eschew professional communications forced on them by faceless and impersonal organizations, in favor of more personal conversations. These individuals seek greater engagement with their preferred brands, and involvement—with or without the company's approval—in creating brand personalities. Their affinity for these preferred brands might well auger the dawn of a new WTP: willingness to participate. This article presents a model of consumer engagement through social media, and argues for re-conceptualizing WTP by utilizing a series of examples which show how companies that engage consumers via social media (e.g., Facebook, Twitter, YouTube) stand to reap the benefits of long-term competitive advantages.