The ‘old’ and ‘new’ competition and Malaysian manufacturing firms: a case study

The majority of empirical studies dealing with production processes, work organization and industrial relations practices have been conducted in advanced industrial nations. This article reports on a study of the changing nature of work organization and industrial relations policies in the developing economy of Malaysia. It explores the broad patterns of change in human resource management, technology and work organization among Malaysian manufacturing firms in the context of Best's ‘old’ and ‘new’ competition. The question that arises is: does the evidence reveal that Malaysia is embracing elements of the ‘new competition’, or is it still locked into a regime of mass production, or both? The article argues that the ‘old’ and the ‘new’ competition should not be treated as a simple, straightforward duality model of development. The distinction between the two approaches is sometimes blurred and not so clear-cut. The case study observes that both systems could be operating side by side at the same time within an organization. Since the Malaysian manufacturing sector is expected to shift from simple assembly and process-type operations using labour-intensive techniques to the more advanced and higher value-added industries, greater investment in HRD to upgrade the skills of the work-force and the adoption of appropriate industrial relations policies that emphasize decentralization, greater employee involvement and continuous innovation will become crucial. To be able to compete successfully in the global economy would require a change in focus in the adoption of industrial relations and human resource development policies. For Malaysia to realize its aspiration to become an industrialized and developed nation by the year 2020 would require radical changes in those policies within the context of an integrated approach to economic and industrial planning.     

Women victims of self-immolation: a ‘Grounded Theory’ study in Iran

This study aims to examine the sociological aspects of the phenomenon of women self-immolation in Lorestan, Iran. The methodology of ‘Grounded Theory’ was used to analyze data gathered from 11 women who had attempted self-immolation. Data analysis yielded ten categories including patriarchy, divorce as a stigma, family maladjustment, economic frustration, access to fire, prevalence of self-immolation, self-immolation for emancipation, self-immolation as a threat, reorganization of social relations, and remorsefulness. Generally, in societies where patriarchy is dominant, divorce is considered a stigma, and life style pattern is pastoral or rural, when family maladjustment and economic frustration emerge as well, the occurrence of the phenomenon of women self-immolation becomes more likely.     

Public servants’ workplace learning: a reflection on the concept of communities of practice

Workplace learning is not only for the purpose of improving work skills, but also of establishing linkages between different social resources. Scholars such as Lave and Wenger (Situated Learning: Legitimate Peripheral Participation, 1991) suggest that a community of practice (CoP) is formed by members’ common interests with a friendly informal atmosphere, within which the participants may feel free, to sharpen their skills and broaden their horizons. The concept of CoPs actually highlights the importance of using social resources to optimize the knowledge within the context of organization. However, because the learning situation is very informal, some scholars suggested that learning within a CoP may be too scattered to manage it well. For this study, the researchers use the concept of CoPs to examine public servants’ workplace learning and lay the focus on shared practices in the public sector in order to reflect on the concept of CoPs. The semi-structured interview method was employed, and most of viewpoints in this study were derived from 10 personnel departments in the public sector in Taiwan including 22 interviewees. The research supports the view that shared practices which are derived from the public servants’ daily official tasks are an important key to members’ informal learning. The concept of official tasks implies a compulsory atmosphere which enables related interactions to be compelled to happen. This will hopefully provide a solution for the loose discipline learning in CoPs.     

‘Intended’ and ‘implemented’ HRM: the missing linchpin in strategic human resource management research

We argue that inconclusive findings in the SHRM literature regarding the relationship between HRM systems and organizational performance may result primarily from methodological weaknesses and a failure of researchers to distinguish between HR practices intended by the organizations and those actually implemented. Rather than relying upon a single respondent per organization as is the norm, we contrast reports of both managers and non-managers from inside and outside HR departments to highlight differences between intended and implemented HRM. The findings, arrived at with the help of 195 interviews, 508 questionnaire responses and several company documents, support our expectation: implemented HRM may be substantially different from intended HRM; consistent implementation increases employee satisfaction with HRM, which is positively related to organizational performance. The current study thus highlights new factors that require attention in developing HR–performance analyses and also suggests that a mere imitation of HRM in the hopes of improving organizational performance creates no value. It is crucial that HR departments and managers remain committed and supportive to the development of effective HRM systems by focusing upon actual ‘implementation’ within their organizations.     

Explaining influences on career ‘choice’: the case of MBA students in comparative perspective

This study explores the micro-individual, meso-institutional and relational and macro-structural level influences on career choices of MBA students from three countries, questioning the apparent dominance of ‘free choice’ in the context of persistent forms of structural constraints in career markets. The paper takes a critical perspective on career ‘choice’, acknowledging the contested nature of ‘choice’ and identifying career as a socially and historically situated phenomenon. The central hypothesis of the study is that ‘it is more likely for the MBA students to report micro-agentic or meso-instutional and relational rather than macro-structural conditions as key influences on their career choices’. The study draws on the findings of a cross-national survey on careers involving Britain, Israel and Turkey. Findings show that MBA students consider the impact of structural conditions as less significant on their career choices than their own human capital and capacity to make free choices. The study provides an understanding of the main cross-national similarities and differences in reporting of influences on career ‘choice’, and brings to bare interesting theoretical and methodological insights.     

Rejuvenating clusters with ‘sleeping anchors’: The case of nanoclusters

This article investigates how competition for network orchestration sustains high tech clusters rejuvenation by avoiding early lock-in and stimulating exploration. Based on evidences drawn from the comparison of the evolution of two nano-electronics clusters, i.e., Grenoble (France) and Catania (Italy) clusters that share the same anchor tenant firm, namely STMicroelectronics, this article infers that cluster rejuvenation comes from scientific and technological diversity, competition for orchestration, overlap amongst networks and the ability of sleeping anchor tenant organizations to renew actors and technologies. As soon as the process of specialization (asset specificity, network specificity and technology speciation) starts, competition for orchestration stimulates sleeping anchor tenant organizations to influence research avenues within the cluster, and shape new networks within and outside the cluster.     

The role of wasta in repatriates’ perceptions of a breach to the psychological contract: a Saudi Arabian case study

This study examines the influence of a national cultural dimension, specifically a strong orientation towards collectivism/reliance on network relationships, referred to as ‘wasta’, on the way in which psychological contracts form and change in a Saudi organisation. Specifically, it focuses upon how the psychological contract is perceived to have been breached by repatriates because of the role that wasta plays in shaping formal and informal HR practices pre- and post-assignment. The analysis demonstrates that prior to international assignment, wasta was taken for granted and only implicitly acknowledged as influencing selection criteria for assignments and individuals’ expectations and obligations associated with their psychological contract. Once repatriated, wasta was foregrounded and perceived as highly problematic in terms of career advancement. This shaped repatriates’ perceptions that their psychological contract had been breached, influencing their intentions to leave. These findings suggest that the psychological contract can be viewed as highly context-specific, as well as a person-centred phenomenon. We consider the implications of our research in terms of the influence of national cultural characteristics on individual’s perceptions of breaches to the psychological contract and highlight the possible implications generally for Saudi Arabia, which is aiming to be less reliant on foreign labour.     

Uncovering stakeholders in public–private relations on social media: a case study of the 2015 Volkswagen scandal

While researchers have focused on the nature of interpersonal communication on social media, few have investigated the patterns and structures of interactions among stakeholders engaged in an unexpected event. On September 18, 2015, the United States Environmental Protection Agency issued a notice of violation of the U.S. Clean Air Act to Volkswagen Group of America, Inc., citing Volkswagen’s inappropriate software that circumvented the United States’ emission standards. This research is systemically designed to examine the evolutionary structures of interpersonal issue networks on social media by focusing on the 2015 Volkswagen scandal on social media. The interpersonal network emerged and evolved to build a discourse on issues by stakeholders after the event. By using longitudinal data collected from the Volkswagen USA’s Facebook page between September 17 and 20, 2015, this research tests four hypothesized network structures, which are reciprocity, transitivity, popularity, and activity, which assess the evolution of interpersonal issue networks. The results of exponential random graph models, analyzing 4131 stakeholders, show that interpersonal issue networks on social media have evolved overtime into a set of reciprocal relations and stakeholders transmitting critical information to bystanders. The findings imply that stakeholders who have Volkswagen’s cars and stocks play a critical role in placating the scandal by mutually interacting with diverse bystanders on social media.     

Syrian refugee women’s profile and their expectations in their host country: a case study in Turkey

Due to inner conflicts and national or international political instability in their regions, hundreds of thousands of civilians flee from their home countries to some neighboring and safer countries. Among this huge number of migrants women seem to be the most disadvantaged groups because of their social status, their cultural roles as well as their educational background. In this study, a questionnaire was developed and administered to 47 Syrian refugee women living in the Cappadocia region of Turkey. Their profile and their expectations such as the social inclusion were reported. For this purpose, the data were collected via a questionnaire and a detailed review of literature. The quantitative data were analysed using SPSS package program, and the qualitative data were pre-analysed and, subsequently, the code system was adapted. The result of the data analysis illustrated serious social/personal problems and expectations related with communication with the local or inclusion in the social life because of their status in the family, unemployment, or their expectations to go back to their home country.

     

‘‘Peace’’ perceptions of Special Education Students in North Cyprus: a metaphorical approach

Recently, the peace education as a field has received world-wide attention from scholars, educators and policymakers. In Europe, awareness-raising activities supported by individuals and organizations has paid off and led to successful implementation of peace curriculum into education. Considerable amount of studies reveals that the peace education activities in schools contributed to the realisation of the importance of peaceful and sustainable future. However, peace education is a long neglected subject among the scholars in North Cyprus. Unfortunately, there is no single study focussing on peace education and its necessity in North Cyprus. In this regard, the aim of this study is to investigate how Special Education Students in North Cyprus perceive the concept of ‘‘peace’’. Also, the possible ways of implementing ‘peace education’ into curriculum are scrutinized. In order to fulfil the research aim, qualitative data collected from 158 Special Education teacher candidates. The findings reveal that majority of the participants believes that ‘peace education’ should be taught in schools. At this point, collected data also indicate that governmental initiatives need to be taken in order to raise awareness among students and teachers about ‘peace education’.

     

The impact of team characteristics on the supervisor’s attitude towards telework: a mixed-method study

Abstract

This study examines the impact of team characteristics on the supervisor’s attitude towards telework through a mixed-method approach. First, in the quantitative part, we test hypotheses drawing on disruption and dependency theory, using data of 205 supervisors from four Belgian organizations. The data confirm the hypothesized negative correlation between task interdependence and supervisors’ supportive attitude towards telework, as well as the moderating role of supervisor’s dependency on his or her team on this relation. We found no impact of team heterogeneity and lack of team effort and low performance. Second, we use qualitative data collected through 39 semi-structured face-to-face interviews with supervisors to gain a better understanding of supervisors’ reasoning behind their attitude towards telework. These data provide insight into how task interdependence, team heterogeneity and lack of team effort and low performance affect it. Our team-centred conceptualization of the antecedents of supervisors’ attitude towards telework enables to highlight the key role of structural aspects in shaping supervisors’ attitudes towards telework. This is particularly important for policy, as organizations are better placed to remediate aspects at the team level that contribute to supervisors’ negative attitude towards telework, rather than those at the inter-individual one.     

Can you market God? A case study of the ‘God Speaks’ social marketing campaign

• Public service campaigns, spanning more than 60 years and thousands of mass media advertisements, have asked individuals to take actions such as “Say No to Drugs” and “Keep America Beautiful,” as well as to support various nonprofit organizations. A case study of the “God Speaks” religious social marketing campaign is offered as an example of a non-traditional campaign that provides insights for future endeavors. Although the campaign, which began as a local paid media effort, appeared to have little measurable impact on attitudes and behavior, it was able to generate extensive non-paid media coverage that greatly increased its reach.

Copyright © 2010 John Wiley & Sons, Ltd.     

Environmental NGO–business collaboration and strategic bridging: a case analysis of the Greenpeace–Foron Alliance

Environmental NGO–business collaborative partnerships, commonly called green alliances, are encouraging corporate enviropreneurship, entrepreneurial innovations that address environmental problems and result in operational efficiencies, new technologies and marketable ‘green’ products. Aside from offering environmental, scientific and legal expertise, environmental NGOs can provide linkages to other societal stakeholders, referred to as strategic bridges, to support enviropreneurial initiatives. This article focuses on the linkage capabilities of environmental NGOs by developing an extended strategic bridging framework that articulates necessary process contingencies and engagement strategies for building effective bridges with environmental stakeholders. Propositions are advanced and tested in an analysis of the alliance between Greenpeace and Foron Household Appliances in Germany during 1992–93 for the marketing of an environmentally responsible refrigerator. Stakeholder characteristics and partnership outcomes reveal managerial implications and conceptual extensions of strategic bridging in green alliances, and future research directions are discussed. Copyright © 2000 John Wiley & Sons, Ltd and ERP Environment     

Insider perspectives on growth: Implications for a nondichotomous understanding of ‘sustainable’ and conventional entrepreneurship

The aim of this paper is to offer an alternative to a priori theorising in research on firm-level growth and environmental sustainability. We outline an approach that combines John Shotter's phenomenology with post-hoc application of the Bourdieusian concepts of habitus, practices and social capital. This is illustrated empirically through a study conducted with a small group of Finnish entrepreneurs, which examines their lived experience of growth alongside its practical application in their ventures. The entrepreneurs' responses reveal holistic perspectives on growth that extend beyond the economic to incorporate personal commitments to norms of collectivity and well-being for themselves and others. The paper offers an exploratory but empirically grounded approach, arguing that a combination of insiders' perspectives and attention to the social embedding of economic activity challenge the dichotomous distinctions between sustainable and conventional entrepreneurship and reveal a degree of commonality that would not be evident via conventional categorisations on the basis of features such as business model type.     

Opening up the black box: a UK case study of top managers’ attitudes to their performance related pay

This paper examines the attitudes of the top managers within one large financial services organization in the UK to fixed and variable components of their compensation package. The rationale for performance-related pay for senior managers is to align their interests with those of the shareholders, but little is known about the views of top managers on the effectiveness of such incentives. The results suggest that the design of effective bonus systems is not just a technical issue: perceptions of market fairness with respect to the compensation package and the clear communication of goals are important in getting senior managers to focus on shareholder interests.     

The relative decline of a Musgrave ‘Merit Good:’ the case of public support of flagship public universities

Fifty years ago, Richard Musgrave put forward the notion of a “merit good”—one that despite its virtue would be undersupplied and under consumed in a free market economy driven by traditional notions of consumer sovereignty. Higher education is considered by many to be a merit good because they believe it generates highly desirable spin-off effects. If higher education has been a merit good, then that status appears to be disappearing. Declining state funding for higher education, increasing tuition rates and highly successful fund-raising by independent institutions have diminished public flagship universities, at least relatively. Consequently, their rankings have declined.

The ‘wrong skewness’ problem: a re-specification of stochastic frontiers

In this paper, we study the ‘wrong skewness phenomenon’ in stochastic frontiers (SF), which consists in the observed difference between the expected and estimated sign of the asymmetry of the composite error, and causes the ‘wrong skewness problem’, for which the estimated inefficiency in the whole industry is zero. We propose a more general and flexible specification of the SF model, introducing dependences between the two error components and asymmetry (positive or negative) of the random error. This re-specification allows us to decompose the third moment of the composite error into three components, namely: (i) the asymmetry of the inefficiency term; (ii) the asymmetry of the random error; and (iii) the structure of dependence between the error components. This decomposition suggests that the wrong skewness anomaly is an ill-posed problem, because we cannot establish ex ante the expected sign of the asymmetry of the composite error. We report a relevant special case that allows us to estimate the three components of the asymmetry of the composite error and, consequently, to interpret the estimated sign. We present two empirical applications. In the first dataset, where the classic SF has the wrong skewness, an estimation of our model rejects the dependence hypothesis, but accepts the asymmetry of the random error, thus justifying the sign of the skewness of the composite error. More importantly, we estimate a non-zero inefficiency, thus solving the wrong skewness problem. In the second dataset, where the classic SF does not yield any anomaly, an estimation of our model provides evidence for the presence of dependence. In such situations, we show that there is a remarkable difference in the efficiency distribution between the classic SF and our class of models.     

‘RESILIENCE’ IN ORGANIZATIONAL ACTORS AND REARTICULATING ‘VOICE’: Towards a humanistic critique of New Public Management

Assumptions of resilience are frequently made about organizational actors, both by scholars and practitioners. It is argued that resilience is unlikely to be the usual outcome from the trauma routinely confronted in organizational life. It is suggested that ‘assumptions’ of resilience stem from either a reification of what is perceived to be a highly desirable trait in organizational actors or a lack of acknowledgement of what, if recognized, would be regarded as an ‘unthinkable’ aspect of organizational life. Managers are unlikely to recognize and admit that the pain they inflict on others in the name of efficiency, organizational down-sizing and out-sourcing will contribute to long-term changes in organizational actors. It is also likely that, while coping skills and resources may be sufficient to equip individuals for the myriad problems they routinely face, even the ‘successful’ actor may not remain unscathed. Some of the negative organizational outcomes of this unthinking ‘assumption’ of resilience are canvassed and suggestions are made as to what strategies may ameliorate the situation. A rearticulation of actors' ‘voice’ in formal organization, at a time of a hegemonic dominance of economic rationalism, is especially overdue.     

Specifying and assessing a formative measure for Hofstede’s cultural values: a Malaysian study

The growing interest on Hofstede’s cultural values has dominated the area of management and organizational research. However, the extant literature with disappointing psychometric results have provoked a pressing need to re-examine its measurement model specification. To fill this gap, this study attempts to specify the epistemic nature of Hofstede’s cultural values and its underlying dimensions, and to assess a proposed second-order reflective–formative model for Hofstede’s cultural values at individual level in the school organizational context. The stratified sample consisted of 1,154 teachers selected from 30 Malaysian primary schools. The analysis was conducted using Partial Least Square analysis with SmartPLS 2.0 software program. Findings revealed the absence of multicollinearity with the convergent, nomological and discriminant validity were affirmed. This study has confirmed Hofstede’s cultural values as formative second-order hierarchical latent construct which are commonly operationalized by means of reflective dimensions would be better captured using a formative measure perspective by providing rigorous empirical evidence. Limitations and thoughts to stimulate future studies are discussed.