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1.
Segmentation by visitor motivation in three Kenyan national reserves   总被引:5,自引:0,他引:5  
This study addresses the needs of three national reserves in north central Kenya for developing a tourism strategy aimed at enhancing tourist opportunities at the reserves. In order to adequately address visitor needs, the reserve managers must first understand the motivations for different types of visitors. A factor-cluster approach was employed to identify visitor segment profiles based on their motivations for visiting the reserves. A principal components analysis of motivations revealed eight motivation factors, and three distinct visitor segments were identified using an ipsative clustering method. These segments included Escapists, Learners and Spiritualists. Understanding the differences in these visitor segments will help managers of the reserves better provide alternative activities and services to tourists. Management recommendations include providing scenic and expansive landscape viewing opportunities and developing a more competent and knowledgeable ranger corps capable of visitor education and outreach initiatives.  相似文献   

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This paper focuses on the topic of collaboration in tourism destinations. Collaboration is key to overcome the fragmentation of the tourism industry and to better satisfy the more and more experience-centric tourist. Tourism operators are increasingly involved in various types of collaborative partnerships. One among them is service bundling, which is the creation and the supply of tourism packages. The study analyses the drivers of the development of service bundling and provides a segmentation of the hospitality industry according to operators’ networking orientation. A sample of 164 hoteliers from a tourism-based region in Italy was surveyed. Four clusters of hoteliers were identified and profiled: the Relational/Socials, the Opportunists, the Innovators, and the Marketers. Each shows a specific approach to collaboration and reveals different motivations to be engaged in a partnership. Some managerial implications and directions for policy makers are also provided.  相似文献   

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In The Gambia, as in many other African countries, rural areas rarely profit from the turnover earned in the country's tourism sector. In academic and political literature, however, rural tourism is frequently identified as a diversification strategy that may trigger local economic development in remote communities. To promote rural tourism development, further knowledge is required to understand why tourists are motivated to engage in distinct tourism market segments. In this study, survey data was collected from 450 tourists in The Gambia using a self-administered questionnaire. The questionnaire was constructed to identify the key characteristics and motivations of tourists so that the significant market segments could be categorized and the (latent) tourist demand for rural tourism activities could be gauged. This study identified four distinct segments of tourists in The Gambia: heritage & nature seekers, multi-experiences seekers, multi-experiences & beach seekers, and sun & beach seekers. Drawing on our key findings, we conclude by identifying a development path that could diversify Gambia's tourism sector. The development path would also include event-based rural tourism initiatives that align with the motivations of the identified market segments and may additionally benefit rural communities by reducing economic leakage rates.  相似文献   

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Between 2001 and 2011 Chinese authors published over 838,000 articles in SSCI rated journals, second only to authors in the United States. However Chinese tourism academics lagged behind their counterparts in obtaining such publications, with only 157 papers in the Thomson Reuters SSCI listing for tourism and hospitality. However in recent years the numbers of Chinese authored publications have significantly increased. The paper argues that access to SSCI ranked publications is important for Chinese tourism academics because (a) it helps inform the world of developments in Chinese tourism, (b) it is a recognition of the standards of Chinese research and a means of improving Chinese research and (c) it provides a motive for international collaboration between Chinese researchers and their counterparts.  相似文献   

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Tourism is an important economic development driver in the U.S. especially in rural areas. Most US regions have tourism-related economic development organizations to assist the local industry. Despite such assistance, however, many tourism-based businesses struggle. One possible reason is a disconnect between business needs and the activities of related organizations. This study uses survey data from tourism-based businesses and tourism promotion and economic development organizations in rural western Pennsylvania and West Virginia to compare how the various actors perceive the most pressing tourism promotion efforts and business challenges. In general, tourism businesses and support organizations agree on the promotional needs of tourism-based businesses and hold similar perceptions about industry problems. However, tourism promotion agencies underestimate the role of the internet in promotions and perceive workforce issues differently than do businesses. Better alignment of priorities within tourism partnerships should enhance promotional and educational efforts as well as the integration of tourism into overall economic development efforts.  相似文献   

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The concept of the tourism product has been rooted in the minds of industry professionals as the industry has rapidly developed. Yet research into the tourism product and its constitution has not been a particular focus. Smith (1994) was one of the first, and remains one of the few, researchers to have decomposed the tourism product into basic elements. His five elements formed a single core and a series of four encapsulating shells. The study reported here first clarified the definition of tourism product and employed Smith's framework to analyze various tourism products in different tourism sectors. A student sample was used in a survey to rate the importance of five elements of tourism products. The results showed that the five elements were prevalent but that they differed in their importance for tourists across a variety of tourism products. Tangible physical plant was considered to be the most important component of nearly all tourism products. Finally, a new model of the tourism product is proposed here, and managerial priorities when creating sustained and satisfying tourist experiences are discussed.  相似文献   

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We propose the use of a tool recently introduced by Gayer (2010), known as the “economic climate tracer”, to analyze and monitor the cyclical evolution of tourism source markets to Portugal. Considering the period 1987–2015, we evaluate how tourism to Portugal has been affected by economic cycles. This tool is useful as it clearly illustrates the evolutionary patterns of different markets, and allows us to identify close relationships with economic fluctuations. We found that German tourism plays a leading role, since its movements are followed with delays by tourism flows from other countries, and exhibits higher resilience to shocks. Also, domestic and Spanish tourism have both displayed less irregular behaviors than tourism from other source markets. On the contrary, tourism from the Netherlands and the UK, have displayed irregular patterns, which demonstrates the urgency to diversify tourism source markets to reduce the country's vulnerability to external shocks and economic cycles.  相似文献   

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Kenya is an important tourist destination in Africa accounting for over 6% of the total international tourist arrivals to the continent. However, in recent years Kenya's tourism industry has been experiencing problems of poor performance and continuing decline in the number of international tourist arrivals. This study examines the main characteristics of the country's tourism product vis‐a‐vis the changing trends in global tourism market demands. It is argued that the underlying cause of the recent poor performance of the tourism industry relates to the nature of the country's tourism product. Over the years, Kenya has been offering a limited tourism product that is based on beach and wildlife tourism. Also, the marketing of Kenya mainly depends on overseas tour operators who mainly sell inclusive tour packages. Thus, the form of tourism product that is offered by Kenya has not responded to the recent changes and trends in international tourism market demands. Post‐modern tourists, particularly tourists from developed countries, are increasing becoming aware of the negative impacts of mass tourism and are increasingly looking for alternative tourism products that provide a deeper and more meaningful experience. Thus, if Kenya is to rejuvenate its tourism industry there is need for the country to provide a diverse alternative tourism product which is more appealing to the post‐modern tourists.  相似文献   

11.
In a between-subjects experimental design, Korean-Americans and U.S. born non-Koreans were asked to watch a virtual tour of a restaurant and then complete the following sentence: “This restaurant is a good place to go when….” Findings indicate that the Korean-Americans were much more likely to finish the sentence with a collective phrase than the non-Koreans. Moreover, those Korean-Americans utilizing an integration pattern of acculturation were more prone to demonstrate a collective mindset in the sentence completion task than those employing an assimilation pattern of acculturation.  相似文献   

12.
Research on the leisure of racial and ethnic groups has recently been criticized for a variety of different reasons. In response to some of these concerns, this article examines the motivations of outdoor recreationists who identify themselves as being Chinese ( n = 53); it compares their motivations with those of Euro-North Americans ( n = 180) at the same outdoor setting; and it does so using the construct of self-construal as an intervening variable between ethnicity, acculturation, and motivations for outdoor recreation. According to Markus and Kitayama (1991), individuals with independent self-construals value being unique, expressing themselves, and promoting their own goals, whereas individuals with interdependent self-construals value belonging, fitting in, and promoting others' goals. Furthermore, although people in or from Western Europe and North America are more likely to have independent self-construals, people in or from Asia, Africa, Latin America, and Southern Europe are more likely to hold interdependent self-construals. On the basis of the above, a series of regressions were conducted. Results suggest that (a) ethnicity does affect both types of self-construal; (b) ethnicity does affect four outdoor recreation motivations directly, although this relationship is usually, but not always, mediated by self-construal; (c) ethnicity does affect four other recreation motivations indirectly, either through the interdependent self-construal or through both types of self-construal; and (d) with Chinese respondents, acculturation did affect one recreation motivation directly and, through the independent self-construal, two other motivations indirectly.  相似文献   

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This study employs a qualitative research approach where focus groups (n = 11) with key stakeholders were used to understand how tourism investors view the concept of well-being in relation to tourism and the potential to use it as a tourism product resource. Findings validated by a wider group (n = 50) exposed the barriers and enablers of implementing well-being in this way. The potential for businesses and policymakers to transform these barriers into enablers was also identified. In addition, study findings were mapped onto a robust model extracted from the public health sector and applied in a tourism context using a systems theory approach. This further highlighted the potential offered to the fields of public health and tourism in the concept of well-being, and demonstrated the well-being value of tourism. Data from this research will aid tourism business practice and development by embedding a well-being philosophy for tourism destinations' strategies.  相似文献   

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The tourism and hospitality industry has had to make some hard decisions during the year 2022. Many major hotel chains have had to decide whether to stay or pull out of Russia, and which policies to implement toward individual Russian guests at their hotels outside of Russia. This study investigates solidarity as an important factor to understanding the conflict and its ramifications for the hospitality industry. The authors explore whether solidarity with Ukraine is driven by affinity toward Ukraine, or by animosity toward Russia. Further, the study demonstrates that place solidarity impacts two specific outcomes in the hospitality industry. The paper concludes by outlining implications for scholars and practitioners.  相似文献   

15.
Abstract

A content analytical review of a select bibliography of tourism research on the anglophone Caribbean is provided according to time period, territorial focus, subject area, and authorship. Salient features of the literature are described along with their deficiencies. More specifically, questions of theory and method are examined, and certain suggestions are offered where improvement can be made.  相似文献   

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To address the challenge of global tourism resources being overloaded or underutilization, there requires an adequate method for assessing the tourism resource carrying capacity (TRCC). However, the majority of previous evaluation perspectives on TRCC are limited by thresholds. This paper develops an innovative approach for assessing TRCC from the “load-carrier” perspective. TRCC is assessed by exploring the interaction between the carriers and loads of tourism resources. Chongqing city in China is employed as the case city to demonstrate the application of the established TRCC method. The conclusions are as follows: 1) This study elaborates the new connotation of TRCC from the perspective of “load-carrier”, and establishes the TRCC evaluation system based on the dynamic relationship between the carrier and load of tourism resources. 2) The proposed TRCC evaluation method is proved effective through an empirical study of Chongqing. 3) Chongqing's case unveils that the overload performance of TRCC can be dynamically monitored and predicted. By applying the TRCC evaluation methodology developed in this study, tourism managers and policymakers can identify whether it is the load or the carrier of tourism resources that affect the performance of TRCC, thereby taking targeted policy measures to eliminate potential risks of overload or underutilization.  相似文献   

17.
Although China has progressively become an important inbound tourism market for Australia, its demand elasticities have been little studied to date. This study examines the determinants of Chinese visitors to Australia using a dynamic time-series estimator. Interesting findings include a high income elasticity as a source of the continuous doubledigit growth rates in Chinese arrivals that Australia has experienced over the past two decades, together with relatively high total trip price elasticities for both short run and long run. A trend of Chinese outbound to Australia is also identified. From a policy perspective, the results confirm that keeping a low cost of visiting Australia, both ground and travel costs, is a good strategy to secure greater numbers of Chinese tourists.  相似文献   

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Going beyond the traditional East/West consumer differentiation in studying service failure, this article examined the effect of acculturation, both independently and together with social distinctiveness and social presence, on the perceptions and behavioral responses of Chinese–Australian consumers. The research employed a 3 × 2 × 2 between-subject experimental design in which data were collected from 224 Chinese–Australians. Results showed that the different acculturation levels of these consumers did not affect their perceptions and behavior in a service failure situation. Instead, where and with whom a service failure was experienced had pronounced effects on consumer behavior depending on the extent to which the consumers acculturated to the culture of their host country. Implications of these findings and directions for future research are also discussed.  相似文献   

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The assignment of a brand to a product affects consumer's perceptions not only about the product, but also about the brand itself. The reciprocal effect of the product on its brand can be either positive or negative. Extending the concept of reciprocal effect to a new context, this study analyzed how consumer's perceptions about tourist destinations can affect the national tourism brand. An experiment showed that destinations leading to attitudes that are more positive than the average can strengthen the national tourism brand, while destinations leading to attitudes below the average can weaken it. Brand dilution can happen even when the outcome is effective from the destination's perspective. Because of the reciprocal effect, the determination of public policies in the destination level is usually inefficient from the country's perspective. These results reinforce the need for national brand governance.  相似文献   

20.
This study analyses the length of stay of golf tourists in the Algarve, on the southern coast of Portugal. The analysis employs a questionnaire to ascertain the significant characteristics influencing the length of stay of golf tourists. A survival model is used to analyse which characteristics are associated with the length of stay, taking into account the uncontrolled heterogeneity of the data. Robustness tests are implemented and policy implications are derived for improving the understanding and management of the length of stay of heterogeneous tourists.  相似文献   

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