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1.
Abstract

Purchasing behaviors of tourists for Tennessee-made food products were examined. Amount of units purchased, approximate expenditures, and where products were purchased were recorded. Over 95% of the individuals purchased Tennessee-made food products for themselves and 64% purchased the products as gifts. The majority of the products were purchased at speciality stores or tourist sites. Products most often purchased included candies/confections and chocolates. Quality of the products was the most important factor in the decision to purchase. The average tourist visiting Tennessee purchased 4.9 items and spent $34.60 on these products. Processors of state-made products and tourism departments need to market the quality and uniqueness of their products at speciality shops and tourist sites.  相似文献   

2.
    
Emotion regulation is a psychological intervention tourists use to maximize the positive outcomes of their travel experiences. Tourists either down-regulate negative emotions (e.g., from sad to happy) or up-regulate positive emotions (e.g., from happy to happier). The construct of emotion regulation was used as a guiding framework to uncover which emotion regulation strategies tourists used during their vacations. Data were collected through semi-structured interviews. Study findings revealed tourists used three phases of emotion regulation strategies—interpersonal, situational, and intrapersonal—during their vacations. These findings not only contribute to tourism research by documenting the transient, dynamic and variable nature of emotions, but also provide a glimpse into how tourism and hospitality professionals should modify programs/experiences in response to tourists' emotions.  相似文献   

3.
    
Membership marketing is highly prevalent in today's restaurant industry. The purpose of the study was to examine the joint effects of membership fees and competition on customer choice, willingness to join other programs and feelings of regret in a restaurant setting. Using a 2×2×22×2×2 experimental design, the study found that the effect of sunk cost and mental accounting do exist. Moreover, high levels of regret were detected when a higher membership fee was paid and when the competition provided superior service or a lower membership fee. However, when the membership fee was low, customers were more reluctant to go to another restaurant that offered a membership program. Marketing implications for restaurateurs are discussed.  相似文献   

4.
    
An increasing number of studies have recently elucidated the serious negative effects of tourist crowding. However, how tourists cope with crowding and adopt adaptive responses remains unclear. Thus, this study qualitatively identified the mechanism of tourist crowding perception of adaptive behavior from interviewees and then quantitatively validated the mechanism through the mediation of tourist fatigue and negative emotions, as well as the moderation of peer emotion contagion. Tourists were more likely to return to a destination and engage in temporal replacement behavior through the mediating effect of tourist fatigue, but it was also found that peer emotional contagion interferes with two paths that explain how tourist crowding perception influences tourist emotion change or state variation, impacting adaptive behavior responses. Consequently, we recommend diverting tourists, focusing on alleviating fatigue and negative emotions and channeling the peers’ negative emotions to mitigate the negative impact of tourist crowding.  相似文献   

5.
    
Addressing the global rise of xenophobia, the authors provide the first investigation of tourist xenophobia (TXO) and its role in shaping tourist behavior. Drawing on research from evolutionary and social psychology, they define TXO as a tourist’s perceptual discomfort and anxiety associated with strangers encountered at foreign destinations. The authors develop a reliable, valid and parsimonious TXO scale, and document its importance empirically. The results show that TXO is an important driver behind many, often neglected, behavioral phenomena, such as tourists’ preference for travel-related vaccination, willingness to try local food, preference for group travel, travel insurance and agency-booked travel, willingness to travel and actual travel behavior. The authors conclude by discussing implications of the findings for research, practice and policy.  相似文献   

6.
Robert Maitland   《Tourism Management》2006,27(6):1262-1273
This paper draws on research into 25 years of tourism planning and management in Cambridge, UK, to explore the long-term effect that tourism strategies can have in managing the development of tourism in historic cities. It focuses particularly on strategic aims and the policies designed to implement them through regulating the city. It finds that five successive Tourism Strategies from 1978 onward have had consistent aims, strongly influenced by the locality characteristics of Cambridge. It explores how strategic aims are derived, focusing on the balance between local and external influences, and how policies to implement the aims are developed. It argues that locality factors, and the role of local regimes and policy communities are more important than national government policy in accounting for aims and policies. It suggests that tourism management issues are rarely finally resolved, and questions whether true ‘tourism management is currently achievable in a historic city.  相似文献   

7.
    
The purpose of this paper is to explore the behaviour associated with the phenomenon of the giving and receiving of gifts that are experiences. Gift giving theory has evolved around physical goods, to the detriment of building an explicit knowledge of intangible gifts—the hospitality, leisure and tourism experiences. Fifty-two cases of experience gifts emerged from depth interviews with donors or recipients of different ages, occupations and gender. A storyline of the Four S's of experience gift giving—surprise, suspense, sacrifice and sharing—offered distinctive insights into experience gift giving behaviour.  相似文献   

8.
Knowledge of the mental representations that individuals hold about tourist destinations are important to understand their intentions. These mental destination representations have often been investigated by applying the concept of destination image. This study argues that the extant literature is often rather atheoretical and lacks operational rigor. These are major shortcomings which undoubtedly hinder the development of academic and managerial insights. In response, this study draws on contemporary psychology to develop the destination content model, comprising three informational components held in individuals‘ minds about destinations. The present study further outlines preferable methods and measures for each component, thus aiding researchers to investigate mental destination representations.  相似文献   

9.
    
The purpose of this study is to examine the antecedents that explain changes to the image that first-time tourists have (pre- and post-visit image gap) of a destination and its impact on satisfaction and loyalty through the design and validation of a model. The research has been carried out using a sample of 411 tourists in Tenerife (Spain). The involvement with the trip, the time dedicated to the search for information, and the number of attractions visited influence the change in cognitive image. The factors that explain the time spent searching for information are uncertainty, involvement, and duration and intensity of the visit. The positive gap in the image generates greater satisfaction, which has a positive impact in the loyalty.  相似文献   

10.
    
Smart tourism has become increasingly popular in mainland China. Different types of events and activities have been classified as smart tourism, leading to the misuse of the term. What, then, is smart tourism? How to define it? Although researchers have defined the term, there has not been any consensus on a widely accepted interpretation. The definition provided by this study emphasizes smart tourism as an individual tourist support system within the context of information services and an all-encompassing technology. This paper compares the characteristics of both traditional tourist information services and those incorporated in smart tourism. Based on the concepts, recommendations are provided and future research/industrial directions are discussed. For the Chinese tourism market, smart tourism represents a new direction implying a significant influence on tourist destinations, enterprises, and also tourists themselves.  相似文献   

11.
    
It has long been recognised that it is incumbent on those responsible for the planning of tourism to seek to optimise the well-being of local residents whilst minimising the costs of tourism development.It is not surprising, therefore, that academic attention has long been paid to the social impacts of tourism in general and to the understanding of host communities' perceptions of tourism and its impacts in particular. Nevertheless, despite the significant volume and increasing scope of the research, the extent to which understanding of residents' perceptions of tourism has been enhanced remains uncertain. Thus, the purpose of this Progress Review is to explore critically the development of the research into residents' perceptions of tourism. Highlighting key themes and trends in the literature, it identifies a number of limitations in the research, including a narrow case study base, a dependence on quantitative methods, a focus on perceptions as opposed to responses, and the exclusion of the tourist from the majority of the research. Consequently, it argues for a multidimensional approach to the research.  相似文献   

12.
The tourism sector has evolved in recent times, with a transformation in tourists’ preferences and behaviour. They are increasingly abandoning standard tours in favour of more personalised options. New technologies offer easy access to a large amount of tourism information. However, this also means it is difficult for a decision-maker to assess all the possible alternatives for designing a customised trip. Making such decisions may well require the resolution of conflicting objectives. Therefore, in this paper we develop a tool that provides each tourist with the itinerary best suited to their needs. This itinerary can include the desired different activities on an established schedule, bearing in mind the tourist’s wishes and needs, along with the characteristics of the area. This is done by using a mathematical model and interactive multi-criteria techniques. Finally, we will carry out a practical application in the Autonomous Region of Andalusia.  相似文献   

13.
    
Although tourist development appears to be an effective approach for the further development of historic towns, researchers have often contended that a balance is difficult to maintain between protection and development. This article applies space syntax analysis to provide an understanding of tourist space at historic sites on Gulangyu Island. The relationship between street network integration and the urban fabric as well as tourist preferences collated from data mining are explored and verified. Then, results of the space syntax analysis along with the proposed historic site plan are compared to provide suggestions in plan evaluation. This research provides a visualized and quantitative approach to the field of tourist management via the application of Geographic Information System (GIS) to urban morphological features, tourist preferences and results gathered by way of planning practice. The effectiveness and limitations of this proposed new approach are also debated and substantiated.  相似文献   

14.
    
Islands possess their own patterns of spatial and temporal evolution as tourist destinations. Taking Dachangshan Island as an example, two key stages were identified: a 'landscape-oriented' period from 2002 to 2009, and a 'background' stage from 2009 to 2012. Co-existing with both periods was changing spatial and land-use patterns of expansion and intensification. Using spatial mapping techniques, it was found that tourist resources were found to be the original driving force, tourist transportation and social and economic factors were endogenous determinants of change, and tourist enterprises and source markets subject to government policies the exogenous factors.  相似文献   

15.
Extant tourism research has used various portfolio model types to determine optimal tourist market mixes which simultaneously maximize total tourist expenditure and minimise the instability of international inbound tourism demand. We analyse the three portfolio models that have been applied in the tourism literature: two varieties of a levels model (that use the level of tourist arrivals, or bed nights to quantify tourist activity) and a growth rates model (that deploys the growth in the level of tourist activity). Applying these models using per capita expenditure in four distinctively different destination countries (Australia, Greece, Japan, and USA), we demonstrate that the Levels Model 1 is superior to the Levels Model 2 and the Growth Rates Model. It produces solutions that provide noticeably higher tourist expenditure with less instability of international tourism demand than the status quo. Theoretical contributions and practical implications for tourism policy makers and destination marketers are discussed.  相似文献   

16.
  总被引:12,自引:0,他引:12  
As culture is increasingly utilised as a means of social and economic development, the cultural tourism market is being flooded with new attractions, cultural routes and heritage centres. However, many consumers, tired of encountering the serial reproduction of culture in different destinations are searching for alternatives. The rise of skilled consumption, the importance of identity formation and the acquisition of cultural capital in (post)modern society point towards the use of creativity as an alternative to conventional cultural tourism. This paper considers the development of creative spaces, creative spectacles and creative tourism from the perspective of supply and demand. The need for creativity in developing new products and how to address the challenge of serial reproduction are discussed, and examples of creative tourism projects are examined and contrasted to traditional models of cultural tourism.  相似文献   

17.
This article demonstrates how large-scale tourist mobility data can be linked with network science approaches to better understand tourism destinations and their interactions. By analyzing a mobile positioning dataset that captures the nationality and movement patterns of foreign tourists to South Korea, we employ a few metrics to quantify the network properties of tourism destinations, aiming to reveal the collective dynamics of tourist movements and key differences across nationalities. According to the results, the number of inbound tourists to destinations follows a log-normal distribution, which indicates a notable heterogeneity of destination attractiveness. Although this finding holds across different nationalities, we find that tourists from different countries tended to visit different places in South Korea. A community detection algorithm partitions South Korea into several tourism regions, each covering a set of destinations that are closely connected by tourist flows. The implications for transportation development and regional tourism planning are discussed.  相似文献   

18.
    
The assignment of a brand to a product affects consumer's perceptions not only about the product, but also about the brand itself. The reciprocal effect of the product on its brand can be either positive or negative. Extending the concept of reciprocal effect to a new context, this study analyzed how consumer's perceptions about tourist destinations can affect the national tourism brand. An experiment showed that destinations leading to attitudes that are more positive than the average can strengthen the national tourism brand, while destinations leading to attitudes below the average can weaken it. Brand dilution can happen even when the outcome is effective from the destination's perspective. Because of the reciprocal effect, the determination of public policies in the destination level is usually inefficient from the country's perspective. These results reinforce the need for national brand governance.  相似文献   

19.
    
Fatigue is a pervasive physiological and psychological phenomenon in tourism experiences, but remains almost unexplored in the existing literature on tourist perception and behavior. The possible reason for this deficiency is the vagueness of the tourism fatigue concept and the lack of a measurement tool in addition to the influence of the traditional paradigms and ideas of the tourism research. Therefore, the purpose of this study was to develop a scale for measuring tourism fatigue based on its conceptualization. Taking Zhouzhuang Ancient Town and Huangshan Mountain as examples, 926 samples were collected through two rounds of data collection. Following construct definition, initial item production, scale purification, EFA, CFA, reliability and validity testing, a four-dimensional (physical, motivational, affective and cognitive) tourism fatigue model with 16 items was established. This study extends the current knowledge of tourist perceptions and behaviors and provides a tool for further related investigation for academics and managers.  相似文献   

20.
Although virtual reality (VR) technology has been increasingly applied in the tourism industry, improving the VR experience of tourists remains a challenge. Based on two studies, this paper examines how gamification can improve the VR tourism experience through reducing tourism fatigue. Study 1 explores the relationship between gamification, tourism fatigue, and tourist satisfaction. The results show that tourists are more satisfied with a gamified, rather than non-gamified, VR tourism experience, and that motivational fatigue plays a mediating role between gamification and tourism satisfaction. Study 2 provides further evidence that four elements in gamification (challenge, feedback, reward, and leaderboard) can alleviate motivational fatigue and improve tourist satisfaction, with feedback playing the biggest role. The findings have valuable practical implications for VR experience providers, for destination practitioners in VR experience enhancement, and for the application of gamification to the VR tourism experience.  相似文献   

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