营销理论与实践的前瞻性探析

进入21世纪后,营销理论和实践的发展脚步不断加快。本文首先结合营销理论和实践的演进过程,将最能反映营销理论发展轨迹的代表成果展现出来,进而借鉴中外营销学最新研究成果,提出营销领域的前沿问题和新理念,并阐释了对营销经典理论和时下涌现的营销新实践进行重新思考的重要价值,以期对我国营销理论创新和企业营销实践活动的发展有所裨益。     

A Framework for Ethical Conformity in Marketing

The extant marketing literature provides little guidance for theory development or practice with regard to questions of ethical conformity and the resulting market response. To begin to bridge this research gap, we advance a theoretical framework of ethical conformity in marketing, appealing to marketing ethics, management strategy, and sociological foundations. We set the stage for our theoretical arguments by considering the role of normative expectations related to marketing practices and behaviors held by societal constituents. Against this backdrop, we propose drivers of conformity in marketing, including practices consistent with both overconformity and underconformity. The framework allows us to advance testable research propositions by which questions of ethical conformity may be explored. We conclude by suggesting additional future research needed to develop the domain, specifically in the form of empirical inquiries uncovering firm strategic decisions with ethical implications. Kelly D. Martin is Assistant Professor of Marketing at Colorado State University in Fort Collins, Colorado. Her research interests involve marketing strategy with ethical implications, interfirm relationships, the role of marketing in society, and the effects of institutions, social norms, and culture on organizations. Her work has appeared in the Academy of Management Journal, the Journal of Business Ethics, and Business & Society. Jean L. Johnson is the Gardner O. Hart Professor of Marketing at Washington State University in Pullman, Washington. Her research focuses on marketing strategy, interfirm relationships, and capabilities and learning in firms. Her work appears in the Journal of Marketing, the Academy of Management Journal, and Journal of International Business Studies, among others.     

The prospects for marketing strategy and the marketing discipline in Era V: is the prognosis promising or problematic?

ABSTRACT

I thank professors Bernard Jaworski, Brian Jones, Eric Shaw, and Rajan Varadarajan for commenting on my article on ‘Advancing Marketing Strategy in the Marketing Discipline and Beyond’ and for suggesting ways to advance marketing strategy and the overall discipline in marketing’s future ‘Era V’. This note responds to some of their queries, critiques, and recommendations related to the past, present, and future of marketing strategy and the marketing discipline.     

基于4I模型的无线营销的探讨

营销理论从4P、4C、4R发展到4I,他们之间并不是取代关系,而是一种互补、完善和发展的关系,"4I"模型的出现使关系营销更为"精细化"。从无线营销的"4I"模型可以看出,互动是无线营销的核心,"一对一"是无线营销的内在特点,个性化和及时性则是无线营销的外在显著表现。企业只有树立正确的无线营销理念,严格遵守无线营销的一些规则,灵活运用无线营销的"4I"模型,才能提升营销环节的竞争力,从而为企业赢得更多的商业机会和价值。     

从营销组合策略的理论演进看市场营销的发展趋势

自从市场营销组合策略理论被提出以来,营销理论界一直都在努力充实、完善它,提出了许多反映时代特征的新的营销组合理论,市场营销组合理论的演进历程集中反映了市场营销的发展变化过程,并预示着市场营销未来的发展趋势。     

Evolving Relationship Marketing into a Discipline

Abstract

Relationship marketing is considered a paradigm change in both academic and practitioner literature. However, despite its popularity, relationship marketing has not yet evolved into becoming a discipline. The authors propose focus on eight areas to help relationship marketing evolve into a discipline. They compare the successful evolution of consumer behavior, services marketing and marketing strategy with the failure of international marketing, social marketing and business marketing as a discipline.     

地区形象营销理论的研究现状与展望

本文认为,国内外关于地区形象营销的研究,从一开始就沿着两条不同的道路发展。西方的研究主要是随着学科的自然演变而来,而国内的研究则走的是一条实用主义的道路,缺乏对形象本体的研究和理论基础的探讨,基本上徘徊于对管理学的企业形象设计的借鉴与依赖,研究内容和视野相对单一。文章提出,不论是国内外学术领域的研究差异还是区域经济发展的现实要求,都迫切需要将国内外两个视角与各个学科、多个角度相结合来系统地探讨地区形象营销战略的构建问题,以建立一个逻辑清晰、内涵丰富、操作性强的地区形象营销概念体系和理论框架,从而为各级区域实施地区形象营销战略提供科学依据和行动指南。     

营销渠道合作理论及其应用

对营销渠道合作的经典理论进行了回顾与分析,对其最新发展战略联盟进行了评述,并利用这些理论对我国目前的营销渠道合作提出两点建议:渠道强势企业不要滥用自己的优势地位,渠道企业应树立共赢理念,力争使合作达到建立渠道联盟的新高度。     

Stakeholder management and the stakeholder matrix: Potential strategic marketing tools

This article examines how marketers may be able to apply the stakeholder management process and the stakeholder matrix to marketing strategy formation. Existing marketing theory does not utilize the stakeholder management process when undertaking strategic marketing planing, although most marketing theory implicitly identifies the need to develop strategies that address the needs of multiple groups or stakeholders. By understanding and applying stakeholder theory, marketers should be able to develop more effective marketing strategies. While there is extensive management literature examining stakeholder theory, there is little marketing literature in this area, and this article attempts to partially fill this gap.     

搜索引擎营销的原理与模式分析

搜索引擎营销作为网络营销的主要手段之一,是网络天然的过滤器装置,用户通过搜索引擎可以搜索、过滤出所需的信息,企业则通过搜索引擎锁定准确有效的目标客户。本文首先对搜索引擎的基本结构和工作原理进行了介绍,然后对搜索引擎的三种基本模式进行了分析。     

论关系营销中的道德决策

本文在分析亨特和维特尔营销道德理论模型，探讨其在关系营销应用中出现的缺陷的基础上，试图构建一个关系营销中的道德决策模型作为补充，并结合现实环境对企业营销道德决策过程进行了分析。     

Reducing Disconnects in the Design Agency-Client Relationship

Abstract

Account turnover for smaller agencies, whether an advertising, marketing research or design agency, is a serious financial drain that absorbs disproportionate CRM and managerial energies. Using a web-based survey developed from in-depth interviews, this empirical study investigates the extent to which smaller graphic design agencies follow the classical decision-making “process” when producing a creative product (an advertisement; a new package design, etc.). The global hypothesis is that the greater the degree of adherence to the steps in the management of the ideal relationship management “process” the greater the perceived satisfaction will be with their clients. Results of the analysis partially support the hypothesis and provide valuable directions for future studies.