Improving Working Conditions in Garment Supply Chains: The Role of Unions in Cambodia

Given the disappointing outcomes of private regulation of labour in global supply chains, worker organization is increasingly seen as the key to better working conditions. This article examines the extent to which unions impact different dimensions of labour standard compliance in Cambodia's garment export sector, where unions have grown considerably. Based on unique factory‐level data and field‐based interviews, this study shows that union presence improves factories’ compliance with wage, hours, and leave standards, although the impact is much less significant for health and safety. Moreover, having multiple unions in the workplace does not appear to improve labour conditions.     

Monitoring global supply chains

Research summary : Firms seeking to avoid reputational spillovers that can arise from dangerous, illegal, and unethical behavior at supply chain factories are increasingly relying on private social auditors to provide strategic information about suppliers' conduct. But little is known about what influences auditors' ability to identify and report problems. Our analysis of nearly 17,000 supplier audits reveals that auditors report fewer violations when individual auditors have audited the factory before, when audit teams are less experienced or less trained, when audit teams are all male, and when audits are paid for by the audited supplier. This first comprehensive and systematic analysis of supply chain monitoring identifies previously overlooked transaction costs and suggests strategies to develop governance structures to mitigate reputational risks by reducing information asymmetries in supply chains. Managerial summary : Firms reliant on supply chains to manufacture their goods risk reputational harm if the working conditions in those factories are revealed to be dangerous, illegal, or otherwise problematic. While firms are increasingly relying on private‐sector “social auditors” to assess factory conditions, little has been known about the accuracy of those assessments. We analyzed nearly 17,000 code‐of‐conduct audits conducted at nearly 6,000 suppliers around the world. We found that audits yield fewer violations when the audit team has been at that particular supplier before, when audit teams are less experienced or less trained, when audit teams are all male, and when the audits were paid for by the supplier instead of by the buyer. We describe implications for firms relying on social auditors and for auditing firms. Copyright © 2015 John Wiley & Sons, Ltd.     

Is There a Public Sector Training Advantage? Evidence from the Workplace Employment Relations Survey

Using matched employer–employee data from the Workplace Employment Relations Survey (2004), we find a significant training ‘advantage’ exists for public sector workers over private sector workers even after accounting for differences in the composition of the two workforces. This finding is robust to all but one change in specification, designed to account for worker sorting effects which can lead to unobserved workplace‐based effects being correlated with individual worker characteristics. Using the average characteristics of workers within an establishment as a control for these sorting effects all but eliminates the estimated public sector training advantage, which has otherwise been an empirical regularity of many individual‐based training models.     

The Impact of Suppliers’ Adoption of Voluntary Labour Codes/Certifications on Job Quality in Global Supply Chains: The Sri Lankan Case of Garments without Guilt

Codes of conduct and certifications on labour standards are designed to distinguish export manufacturing suppliers offering higher quality jobs from those offering poor quality jobs. However, previous research suggests that such codes/certifications have a limited impact on job quality. These studies do not differentiate between ‘compliance-based codes of conduct’ that retailers enforce on suppliers and ‘voluntary labour codes/certifications’ that suppliers adopt at their discretion. We examine the relationship between suppliers’ adoption of the Garments without Guilt (GwG) voluntary labour code/certification and job quality using fieldwork and longitudinal data on Sri Lankan export apparel suppliers. We find that GwG adoption is associated with higher base pay and safer work, while base pay is lower for GwG adopters that are simultaneously subject to retailers’ enforcement of compliance-based codes.     

Legacies,Conflict and ‘Path Dependence’ in the Former Soviet Union

This article analyses management–union–worker relations in a foreign‐owned Moldovan clothing factory. Studies of post‐socialist industrial relations have focused on explaining labour quiescence, advancing ‘path dependence’ and ‘Soviet legacy’ arguments. These draw attention to strong links between management and unions, and weak relations between the latter and workers. We show how the union has, in one case, drawn creatively on Soviet legacies to develop strong articulation between itself and women workers. This was part of a wider adaptive strategy within which the union transformed the meaning of previous functions and developed novel ones. The outcome is a well‐organized representative union capable of challenging management at the negotiating table, as well as on the shop floor. This seems unlikely to be universal but equally unlikely to be unique.     

Uneven Development,Uneven Response: The Relentless Search for Meaningful Regulation of GVCs

The regulation of employment in global value chains (GVCs) is a story of the interaction of corporation and state in transnational space, where uneven international development has allowed the commodification and exploitation of international labour. Global standards are well articulated by bodies such as the International Labour Organization (ILO) and UN. We know what ‘decent work’ should look like as well as what all workers should enjoy as basic employment and human rights. Yet, internationally, the different mechanisms of private and public regulation fail at the point of implementation and across the world we see no fundamental shift in the condition of labour in terms of its capacity for social or economic upgrading. This article examines the regulatory mechanisms, and outcomes of regulation, of industrial relations in GVCs. It commends a future research agenda to illuminate the interaction between different sources of standards and rules and the complexities of intersecting private and public regulation, in the pursuit of enforceable, meaningful regulation of work and employment in international supply chains.     

Explaining the Younger– Older Worker Union Density Gap: Evidence from New Zealand

This paper uses two recent large‐scale surveys in New Zealand to test the various reasons given for lower rates of union membership among younger workers. Younger workers’ disproportionate location in smaller workplaces and those industries where union reach is lowest accounts for a substantial part of their lower union density. Along with the tendency of younger workers to explore their options through labour turnover, this factor offers a much better explanation for the younger‐older worker union density gap than do assertions about a growth in individualism in Generations X and Y.     

Work–Life Balance and the Demand for Reduction in Working Hours: Evidence from the British Social Attitudes Survey 2002

Work–life balance policies aimed at reducing working hours are often assumed to be of particular interest to workers with family responsibilities such as young children. Although workers in Britain report the kind of time‐stress envisaged by the debate over a ‘long‐hours culture’, there is little relationship between workers’ family situation and preferences for working fewer hours. Women workers’ hours already reflect family commitments to some extent, while families with young children may need the income levels that only substantial working hours bring. Conversely workers without family commitments may have more capacity to swap income or career progression for increased leisure time.     

Mobilizing Protest: Insights from Two Factory Closures

This article draws on investigations of worker response to two factory closures to develop recent discussions around mobilization theory. With many shared characteristics between the factories, both located in the garment manufacturing sector, and with similar workforces and union organization, certain key distinguishing features between the two provide insights into why worker protest became effectively mobilized and sustained in one case but failed to materialize in the other. The findings point to the value of assigning greater weight in studies of worker mobilization to the impact of prior existing social structures within a population, and the interaction between that population, its leaders and wider society.     

Firm heterogeneity and worker turnover

Previous empirical analyses of job mobility focus on worker rather than firm characteristics. This paper exploits a unique data set on enterprise employment. We describe sectoral differences in turnover rates and in the persistence of turnover. We also present evidence of persistent turnover differences at the level of the individual firms—a result that is expected if firms have managers with differing ability to screen workers. When we consider the consequences to the firm of such turnover, we discover that high turnover firms are less likely to survive.     

Workers,Workplaces and Working Hours

This article uses the British Workplace Employee Relations Survey 1998 dataset to evaluate the importance of firm‐level factors in determining weekly hours of work in Britain, to analyse the amount of variation of hours within firms, and to assess whether workers are sorted into firms on the basis of hours. Nearly a third of the explained variation in weekly hours of work can be ascribed to firm‐level differences, which are unrelated to any observed worker characteristics. Firm‐level ‘policies’ are especially important in the private‐services sector. A further 40 per cent of variance can be attributed to the effect within firms of different occupation, skills and family characteristics. Finally, about a quarter of the explained variation in working hours is due to a sorting process of workers to firms, especially on the basis of skill and occupation.     

Divided we fall: The breakdown of gig worker solidarity in online communities

The ‘gig economy’ presents a contested new work arrangement where freelancers find work on digital platforms. Subsequently, previous research has investigated how gig workers develop solidarity and take collective action against the exploitative practices of the platforms. However, this research is limited by mostly focusing on solidarity in contexts of local gig worker communities. We investigate whether freelancers who work on a global platform, Upwork, which hires people for diverse and complex jobs, can build up solidarity in a global online community. Applying a mixed-methods research design, we analysed how gig workers responded to a policy change by Upwork that affected their working conditions negatively. In doing so, we outline how solidarity breaks down in an online community of gig workers, due to them realising different interests and identities. We contribute to recent discussions on solidarity in the gig economy, and online communities as tools for organising.     

Temporary Work Agencies: Here Today,Gone Tomorrow?

The complexities of the triangular relationship between employer, worker and agency are explored in two sectors to establish the extent to which the use of agency workers constitutes strategic and rational decisions on the part of employers. Evidence of strategic subcontracting to agencies is evident in the ICT examples, but, as in the healthcare case, organizational outcomes need to be understood with reference to workers’ preferences, the agencies’ own sophisticated strategies, operational pressures and labour market context. Relationships with agencies were embedded but inherently contingent, reflecting their own dependency on clients or, in the case of healthcare, government.     

A Tale of Two Deltas: Labour Politics in Jiangsu and Guangdong

This article examines the sources of variation in Chinese workplace governance between otherwise similar parts of the country. Jiangsu's portion of the Yangtze River Delta (YRD) and Guangdong's portion of the Pearl River Delta (PRD) are both booming export hubs with large numbers of migrant workers. Yet, in the former region, authorities manage conflict with orthodoxy and coaxing; in the latter, with experimentation and coercion. Using interviews and government yearbooks, the article conceives of the YRD and PRD as ‘regional fields’ within the broader ‘field’ of Chinese labour politics. Greater worker militancy and organization is pushing the PRD field off‐balance, yielding more innovative but brutal policies. Although it has become common to explain governance in China from an elite perspective, grassroots contention is thus key. Bottom‐up pressures generate top‐down policy. This, the author contends, is true even under Xi Jinping.     

Making gigs work: digital platforms,job quality and worker motivations

Technology has driven new organisations of work and employment relationships, rendering changes that would have been unimaginable just a decade ago. The rise of digital platforms has not only enabled new forms of work activity but also transformed the way workers find new opportunities. This development, referred to as gig work, is distinct from traditional employment in that it is mediated through online platforms. While we can somewhat objectively designate traditional job characteristics as ‘good’ or ‘bad’, designating gig work itself as ‘good’ or ‘bad’ overlooks the fact that workers are inclined to evaluate the quality of their jobs according to their own individual needs, priorities, backgrounds and other circumstances—even if those jobs are objectively the same. Unlike previous scholarship on gig work, which has viewed job quality largely from a platform-focused perspective, this article takes a worker-centric approach and provides a typology of gig workers. The typology demarcates how gig work is used and indicates key attributes that differentiate how workers approach such jobs. Moreover, the typology reveals heterogeneity in gig workers’ motivations, characteristics and intentions. Consequently, platforms with ‘bad’ job quality characteristics can still offer work that some workers will see as ‘good’ and vice versa.     

Working Hours in Supply Chain Chinese and Thai Factories: Evidence from the Fair Labor Association's ‘Soccer Project’

This article examines the determinants of working excessive hours, defined as working in excess of 60 hours per week or for more than six consecutive days, in Chinese and Thai supply chain factories. We use a matched employer–employee dataset collected from 15 Chinese and Thai footwear and sporting apparel supply chain factories, which supply international brands. Matched employer–employee data allow us to examine the effect of worker and firm characteristics on hours worked. We find that in addition to the demographic and human capital characteristics of workers, firm‐level characteristics and worker awareness of how to refuse overtime are important in explaining variation in hours worked.     

Building coalitions on Facebook: ‘social media unionism’ among Danish bike couriers

Platform work represents an important challenge for the ‘Danish model’ of unionisation. Using interviews and ethnographic data, this article analyses the strategies of the Danish grassroots union movement the Wolt Workers' Group, representing principally migrant couriers using the food-delivery platform Wolt. This study is an attempt to map an emergent form of flexible labour organisation based on horizontal, informal online networks while supported in different ways by established unions. We term this strategy of balanced autonomy and support ‘social media unionism'. Wolt couriers' attempts at grassroots organisation via social media is an important and understudied issue, especially their complex relationship to union actors. The ‘social media unionism' explored in this article allows for the formation and maintenance of nimble grassroots mobilisation among workers that are otherwise hard for unions to reach, such as migrants platform workers. We argue that this strategy holds both great possibilities and challenges for the labour movement.     

Regulating Labour Standards via Supply Chains: Combining Public/Private Interventions to Improve Workplace Compliance

Concern over global labour standards has led to a profusion of non‐governmental forms of regulation. Systematic evaluation of these systems has been very limited to date. This article empirically explores an innovative system to regulate labour standards in the US garment industry combining public enforcement power and private monitoring, thereby drawing on different elements of global labour standards systems. We examine the impact of this system over time and in two distinct markets on employer compliance with minimum wage laws and find that these initiatives are associated with substantial reductions in minimum wage violations. The system therefore offers a useful model for international labour standards regulatory systems.     

Top management turnover following mergers and acquisitions

Little is known about the effects of a merger or an acquisition on an acquired company's management team. This research follows the employment status of target companies' top managers for 5 years from the date of acquisition. Results indicate that turnover rates in acquired top management teams are significantly higher than ‘normal’ turnover rates, and that visible, very senior executives are likely to turn over sooner than their less-visible colleagues. Variations in top management turnover rates, however, are not accounted for by type of acquisition (i.e. related or unrelated).     

职场抱怨源对知识型员工创新绩效的影响机制研究

知识型员工的创新绩效是移动互联时代企业获取竞争优势的关键要素。本研究探讨了组织环境中的职场抱怨源对知识型员工创新绩效的影响效应和作用机制。研究发现：职场抱怨源的“与同事关系”、“管理规范化因素”和“物理环境”维度通过负向影响员工建言,而抑制创新绩效;另外,“工作负荷”维度正向影响创新绩效。研究还揭示,相比自我隐藏倾向低的员工,与同事关系不和谐对高自我隐藏倾向知识型员工的建言和创新绩效有更显著的负向影响。最后讨论了研究的理论价值和实践启示。