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1.
The COVID-19 pandemic has put online shopping at the forefront of retailing; however, the issue related to shopping cart abandonment remains an eternal nemesis of e-retailers. To understand extant research on online shopping cart abandonment (OSCA), a framework-based systematic literature review was conducted with the purpose of gaining more insights into existing studies in this context. Specifically, this review examined the literature related to OSCA in terms of theory, context, characteristics, and methods to provide (i) a comprehensive review of the current state of research and (ii) constructive future research agenda in the area. Using scientific procedures, a total of 52 research articles were retrieved from Scopus and Web of Science databases published during the period 2003–2022. The results revealed that most research was founded by the stimulus-organism-response (S-O-R) model and the buyer behavior theory, focused in the context of the United States and China, and appeared to use quantitative methods. As a result, this review is expected to assist researchers in better understanding the OSCA context, thus paving the way for further research and development in the area. In addition, providing practitioners with a better panorama to address the issue by expanding the literature review and highlighting the inhibiting factors of OSCA. 相似文献
2.
Even though numerous studies provide information on marketing education to international students, research that reviews the accrued knowledge holistically remains elusive. Accordingly, the main purpose of this study is to (1) systematically synthesize, compile and understand the existing line of empirical research on the topic of marketing education to international students and (2) outline a comprehensive future research agenda to help further advance this field. This study adopts the theory-context-characteristics-methodology (TCCM) framework proposed by Paul and Rosado-Serrano to systematically review 52 articles published in A*, A and B category journals from the ABDC Journal Quality List. This systematic review reveals that the existing studies mostly focus on consumer-specific theories and detects a need for more macro-market, and industry-related theoretical perspectives (theory); it also identifies research gaps related to international student host and home country settings (context), and the application of competition-related variables for the main relationships in this field (characteristics). Finally, the author proposes several methodological best practices (methodology) to advance findings in this field. 相似文献
3.
Surabhi Jain Ranjan Banerjee Ruppal Walia Sharma 《International Journal of Consumer Studies》2023,47(6):2305-2334
The quest for finding meaning in life is central to human existence. Evidence supporting consumption as a source of meaning in life is scant and lies in discrete studies across multiple disciplines. We call consumption that engenders a sense of meaning in life ‘meaning-oriented consumption’. In this paper we conduct a systematic literature review of 102 papers, using the Scientific procedures and rationales for systematic literature reviews (SPAR-4-SLR) (Paul et al. (2021). International Journal of Consumer Studies, 45(4)). We draw on the theory of meaning in life to arrive at a theoretically grounded conceptualization of meaning-oriented consumption. We discuss the antecedents and consequences of meaning-oriented consumption, categories and processes that make consumption meaningful. We gather insights into the relationship between hedonic and meaning-oriented consumption. Finally, we identify knowledge gaps in theory, context, constructs and methodology. This review identifies several consumption contexts and situations that offer potential for marketers to design meaningful offerings. 相似文献
4.
Pushpa Negi;Anand Jaiswal; 《International Journal of Consumer Studies》2024,48(3):e13053
The primary objective of this study is to investigate the impact of financial literacy on consumer financial behavior through a systematic literature review. While numerous studies have explored this association, there is a lack of a comprehensive analysis that consolidates diverse insights and offers a holistic view. Our study addresses research questions, including the utilization of theoretical frameworks explaining the impact of financial literacy on consumer financial behavior. Also, we explore the diverse contexts encompassing industries, countries, and consumer types, involved in this relationship. We scrutinize the dependent, independent, control, mediating, and moderating variables involved, along with the methodological approaches utilized for assessing the impact. Employing the Theory, Context, Characteristics, and Methodology (TCCM) framework, we systematically analyzed 79 identified papers using the Scientific Procedures and Rationales for Systematic Literature Reviews (SPAR-4-SLR) protocol. The findings highlight the multifaceted factors shaping individuals' financial decisions and behaviors, shedding light on the complex dynamics prevalent across industries, countries, and consumer segments. Our review offers insights into future research directions, advocating the integration of fresh theories and innovative methodologies to enhance existing knowledge. This study significantly contributes to academic understanding and offers valuable guidance for policymakers, businesses, and educators seeking to enhance financial literacy education and shape positive consumer financial behaviors. 相似文献
5.
Gourab De;Neena Sondhi;Ayona Bhattacharjee;Himanshu Joshi; 《International Journal of Consumer Studies》2024,48(1):e13000
Preventive healthcare behavior (PHB) refers to actions taken by consumers to avert possible incidences of lifestyle diseases. Over the years, diverse approaches have been used to comprehend the complex nature of PHB. This paper follows a three-step process to examine work done in the PHB domain. At the outset, past literature was examined. This review included PHB models and frameworks, followed by a root-cause analysis to identify factors that impacted PHB adoption. A systematic literature review (SLR) using a domain-based hybrid review approach was the study's third and most crucial part. The SPAR-4-SLR (scientific procedures and rationales for systematic literature reviews) protocol was used to conduct the hybrid review, involving two separate review studies. In the first study, a bibliometric analysis was carried out, wherein a trend analysis was conducted on an initial pool of 1011 primary peer-reviewed publications (1998–2023). The trend analysis was followed by a co-citation network analysis of 39,608 secondary articles, which validated the importance of primary articles as indicated by the co-citations in these secondary articles. Further, a purification process based on reliability, validity, and replicability criteria resulted in a final pool of 190 relevant articles. These articles were subjected to a thematic analysis. Next, a framework-based review based on the theories, contexts, characteristics, and methods (TCCM) framework was conducted on the 190 articles. This step validated the primary study findings. Additionally, it examined and reported the underlying theories, context (country level), characteristics, and methods adopted by previous PHB studies. This analysis helps in indicating the future research agenda regarding PHB. Furthermore, the inferences drawn from the two studies were used to propose a conceptual framework for understanding consumers' PHB decisions based on the antecedents, decisions, and outcomes (ADO) framework. The framework posits that specific personal, demographic, cultural, social and socioeconomic factors are precursors to PHB adoption. This PHB adoption, in turn, has positive outcomes such as enhanced quality of life, consumer wellbeing, health promotion, health behavior change, and planning. The comprehensive review and proposed framework will significantly help advance knowledge about PHB. Apart from contributing to the academic literature, learnings from this study hold value for practitioners at the global level for designing actionable strategies for preventive healthcare products and services. 相似文献
6.
Anushka Goel;Aarushi Singh;Udita Taneja;Shilpa Jain; 《International Journal of Consumer Studies》2024,48(4):e13070
Digital health services (DHSs) have revolutionized the healthcare sector to provide quality care facilities that are affordable, efficient, and universally accessible. By making patients the focus of the healthcare delivery process, these services can offer more personalized and effective health solutions and thus facilitate a more robust and resilient health ecosystem. The adoption of these services increased manifold during the COVID-19 pandemic and gained immense attention from researchers across the globe. Despite this, there is limited knowledge about the facets of DHS adoption from the consumers' perspective. Thus, it is imperative to synthesize the extant literature to provide a holistic view of DHS adoption. This article offers an organized, retrospective view of the DHS literature, using a framework-based systematic review approach to identify factors contributing to DHS adoption from the consumers' perspective. To do this, 63 articles from the Web of Science database over the last 23 years were systematically reviewed using two well-known organising frameworks. The Antecedents-Decisions-Outcomes framework uncovers the known associations of constructs in the DHS literature. Followed by the theories-contexts-methods framework that offers information on the theoretical, contextual, and methodological approaches applied in the DHS research. Additionally, the article identifies the major gaps in the existing body of literature and offers a few recommendations for future investigation for researchers and practitioners in the fields of consumer behaviour, technology, and health management. The global perspective of this review has multiple ramifications that can foster a more sustainable healthcare system by giving insight into consumers' perspectives. 相似文献
7.
Bharadhwaj Sivakumaran Harindranath R. M. Nachiketas Nandakumar Ekta Srivastava 《International Journal of Consumer Studies》2023,47(6):2451-2478
This paper presents a literature review of public service announcements (PSAs). Using the SPAR-4-SLR protocol, we uncover 119 articles on PSAs in the domains of corporate social responsibility (CSR), the environment, health, finance, safety, and security. The literature review reveals that PSA makers may elicit empathy during their appeal and also juxtapose PSAs with narratives. Further, they may consider using fear, humour, and nurturance appeals. We cull the key takeaways from each domain and identify commonalities and differences across the domains. In addition, we offer strategies to make PSAs effective. PSA makers may run more PSAs, use targeted appeals, and use fewer celebrity appeals. The paper also identifies gaps in the literature and outlines future research directions. 相似文献
8.
《Business Horizons》2017,60(6):831-841
Since the Internet of Things (IoT) is an emerging phenomenon, there is a lack of holistic understanding of what IoT is and what business opportunities it can offer for entrepreneurs and existing companies. This article has three main parts. First, it introduces IoT as a broad, socio-technical phenomenon. As a part of this goal, the article covers various elements within the technological, physical, and socioeconomic environments that comprise IoT. Second, this article proposes two approaches for creating new business models using IoT: a sustaining approach and a disruptive approach. The article concludes with a brief reflection on the extent to which the future of IoT can be predicted. This discussion brings up the limitations of the approach for creating new business models outlined in this article and provides guidelines on how this approach should be used. The ultimate goal of this article is to stimulate thinking, creativity, and entrepreneurship in relation to the IoT. 相似文献
9.
Van Anh Phamthi;Ákos Nagy;Trung Minh Ngo; 《International Journal of Consumer Studies》2024,48(4):e13067
This study systematically reviews the current state of research on the impact of perceived risk on purchase intention (PR&PI) in e-commerce to propose an agenda for future research. The authors selected and reviewed 133 studies conducted over the last decade. The theory-context-method (TCM) framework sheds light on developing trends in theories, contextual coverage, and methodological approaches in PR&PI research. Simultaneously, the stimulus-organism-response (SOR) framework reveals and categorizes the factors influencing perceived risk and purchase intention. The study enriches the current literature by proposing a research agenda to unpack gaps in the current literature and instruct future studies. Additionally, it diversifies the framework-based systematic review by applying the SOR framework with seven sectors visualized in a Venn diagram. This enhances the explanatory power of different types of variables and mechanisms of patterns in PR&PI research. Further, the review also inspires businesses to develop risk-reducing strategies and software. The study also provides e-retailers and e-sellers with an understanding of factors affecting consumers' risk perceptions, emotions and responses to e-commerce, allowing them to improve their performance. 相似文献
10.
Manit Mishra;Pallabi Mund; 《International Journal of Consumer Studies》2024,48(4):e13074
Social exchange theory (SET) is a leading sociopsychological theory that has enriched understanding of consumers' behavior. In this study, we examine application of SET in consumer research over last 52 years (1971–2022) in terms of predominant topics, publications, outlets, networks, and clusters. We adopt a holistic approach by amalgamating systematic literature review (SLR) using Scientific Procedures and Rationales for SLRs protocol; scientometric analysis utilizing bibliographic coupling and betweenness centrality; and topic modeling employing latent Dirichlet allocation. Based on text analysis of 215 full research papers, the study extracts five predominant areas of extant consumer research leveraging SET: (1) relationship marketing, (2) collaborative consumption, (3) gifting behavior, (4) brand experience, and (5) tourism and hospitality. Scientometric mapping reveals six cohesive clusters and identifies seminal studies in SET-based consumer research. Building upon the insights, the article concludes by presenting agenda for future research. 相似文献
11.
Darshan Chandrashekhar Khedekar Amelia Carrera Truco Diego A. Oteyza Guillermo Florez Huertas 《Thunderbird国际商业评论》2017,59(1):79-91
In recent years, a host of companies have tried to bridge the technology gap between home automation systems. This collective effort has led to the development of technologies that have triggered the beginning of device interoperability. A seamless ecosystem is being created that aims to improve comfort for dwellers, improve efficiency of homes, and, as an additional result, will create a massive market for home automation devices. Our research revealed that the home automation market has been growing at an enormous pace and additional integration of technologies would continue to stimulate demand even more, further diminishing costs and thereby reducing the exclusivity of the market by bringing them to the masses. © 2016 Wiley Periodicals, Inc. 相似文献
12.
A sales channel serves two primary functions: delivering information and products to customers. Omnichannel retailing allows for the decoupling of these two functions as consumers can learn about products through channels that differ from those used to purchase them. This separation requires a sophisticated inventory and supply chain operation, as well as integration of all customer touchpoints, in order to match fast-moving supply and demand. The Internet of Things (IoT) can play a fundamental role in channel integration because it allows companies to rebalance supply and demand. We classify IoT initiatives on an opportunity map, presenting a strategic framework that distinguishes initiatives by the value they create and by their major area of impact. We justify the adoption of IoT in terms of its enabling capabilities—those immediately realized by deploying IoT sensor data—but its true potential resides in its enhancing capabilities—unanticipated benefits following IoT adoption—at the intersection of supply and demand. 相似文献
13.
A disparate collection of knowledge on the well-being of low-income consumers presents difficulties for both academics and practitioners. This review article addresses the critical need for a comprehensive synthesis of existing knowledge on well-being of low-income consumers. Focusing on Base of the Pyramid and Subsistence Marketplaces literature, we employed the SPAR-4-SLR protocol to structure our methodology and applied ADO–TCM framework for literature analysis. Our review uncovers conflicting evidence regarding the impact of conspicuous consumption, meeting basic needs and relative well-being on consumer well-being. Additionally, we highlight the diversity in conceptualisations of consumer well-being, leading to inconsistent findings. We advocate qualitative methods, longitudinal studies and triangulation as potential research avenues. Our analysis underscores research gaps regarding the influence of culture, Western subsistence markets, alternative theoretical frameworks and under-explored facets of consumer well-being. We propose a set of research questions and objectives to guide scholars in this field. 相似文献
14.
《Business Horizons》2020,63(4):519-530
Companies are making substantial investments in placing sensors out in the field and within products and equipment. These Internet-of-Things (IoT) technologies provide an unprecedented opportunity to harness data-driven insights to improve business performance. While the IoT is often framed as a next-generation technology, many businesses already are awash in these data because their existing operational technologies and other equipment generate substantial amounts of data. These data, along with the insights they generate, remain dark—out of sight and unused. Many managers are unaware of the existence and uses of such data. To shed light on the business opportunities afforded by exploiting dark data, this article provides managerial advice and demonstrative case studies in four strategic categories: improving returns on assets, reengaging customers, creating new products and business lines, and transforming business models. 相似文献
15.
《Business Horizons》2017,60(5):667-676
Are you ready for what’s coming? As senior managers look to connect products, processes, and services to the growing field of the Internet of Things (IoT), this is an important preliminary question. Leveraging the IoT for firm benefit involves revisiting certain ideas that may have gone unquestioned for a long time. In this article, we begin by reviewing the complexity of the IoT, the complexities of an increasingly interconnected environment, and the increasing need to develop partnerships in order to create innovative solutions. We then offer practical insights from a case in which three actors with reciprocal specialties cooperated to create an IoT solution in the form of a connected appliance. While a shared spirit of optimism prevailed throughout the endeavor, reaching the finish line meant jumping a few hurdles along the way. Finally, we describe a number of fundamental issues related to business models, partnership strategy, data ownership, and technology diffusion that every enterprise should address before diving headfirst into the Internet of Things. 相似文献
16.
LoRa是目前工业界大力推广的一种低功耗广域网技术(LPWAN)技术,但其中的核心调制技术专利由美国Semtech公司拥有,其技术细节没有被公开。基于此,针对LoRa的调制解调技术原理进行详细的数学描述,并给出了具体的调制解调算法。同时,对LoRa调制的性能进行了高斯白噪声信道及多径衰落信道下的仿真比较,仿真结果验证了LoRa调制技术在低速远距离通信场景中的优越性。 相似文献
17.
物联网对供应链协同管理发展具有驱动作用,相关物联网技术在供应链领域早有应用,供应链协同管理高端发展的突破口必然以物联网为导向。本文探讨了在供应链管理领域中应用物联网技术存在的制约因素,并提出以物联网为导向优化供应链协同管理的发展战略。 相似文献
18.
随着机器学习、图像识别等技术的发展,国家越来越重视人工智能技术在各领域的应用推广。在国家整体发展战略部署政策的引导以及支持下,智慧管网、智慧城市、智慧工业以及智能电网等概念逐渐被提出。文章首先对智慧管网的发展以及政策进行了梳理分析;然后对智慧管网方面的国内外发展现状进行了梳理,随后对物联网技术架构进行了分析;在此基础上,引入物联网操作系统平台的概念,提出一种基于物联网操作系统平台构建智慧管网的思路;最后对智慧管网建设进行了总结与展望。 相似文献
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目前,各地正在积极部署物联网产业的发展,培育物联网产业的竞争力是部署规划的内容之一,钻石模型是分析产业竞争力的有力工具。本文从生产要素条件、需求条件、企业战略、结构和竞争,相关产业和支持产业的表现,以及机会和政府等几方面分析江西物联网的发展环境,提出政府加快制定江西物联网发展规划,加强知识创新和人才的培养与引进,采取错位发展的策略,加强相关、支持产业的发展,注重物联网应用需求的培养等政策对策。 相似文献