Introduction to the Special Issue — Social Computing and Service Innovation: A Framework for Research

ABSTRACT

Recently, we more and more observe service innovations emerging from social interactions among a network of actors inside and outside of organizations. Social computing technologies are the main facilitators of social interactions, hence increasingly play a vital role in the service innovation. Yet, research on the role of social computing in service innovation lacks clear theoretical and empirical basis. This special issue was designed to stimulate research on the intersection of social computing and service innovation. In this paper, we outline a broad research framework in this regard, including the papers in this special issue and areas for future research.     

Refugee influx: Repercussions and research agenda for service scholars

Service provision is an integral part of hosting refugees. However, the service scholar community has remained rather dormant in regard to focusing on refugee issues. This is indeed surprising given international refugee influx is today one of the more pressing issues for developing and developed countries alike. This research note aims to identify the demands on countries’ “service ecosystems” after an influx of migrants arrives in a country, and suggests research avenues for scholars. Resolving service related issues can assist practitioners and government bodies in how to better design and manage the interface between refugees and the new (service) ecosystems these actors have entered when reaching a host country. Therefore, this research note outlines the challenges of such refugee in- or through flux relating to service provision by focusing on the incoming actors (refugees) as well as the resident actors (locals, service providers, government bodies etc.). Repercussions as well as the subsequent agenda for inquiry for service scholars outlined refer to the various system levels from micro to macro, such as on individual, family, city, regional, state and national level, but also outside the system on an international level.     

Anti-consumption: An overview and research agenda

This introduction to the Journal of Business Research special issue on anti-consumption briefly defines and highlights the importance of anti-consumption research, provides an overview of the latest studies in the area, and suggests an agenda for future research on anti-consumption.     

Private Firms and Corporate Governance: An Integrated Economic and Management Perspective

This article provides a definition of corporate␣governance and highlights the challenges in adapting understanding of governance to the privately-held firm. We emphasize the need to develop the scope of governance in privately-held firms beyond the traditional agency theory focus in the financial economics literature relating to large publicly-listed corporations. There is a need to draw on and integrate an array of theoretical perspectives from both economics and other social science disciplines as well. We present a schematic model of corporate governance which places the contributions presented in the special issue in context and which serves as a guide to highlighting gaps in the research base. We review the principal issues relating to corporate governance in privately-held firms which relate to: governance in different organizational contexts (institutional context; the industrial sector within which the firm finds itself, the ownership context of the firm, and the stage within the firm’s life-cycle); the scope of corporate governance; and other internal governance mechanisms to be considered We identify areas for further research on corporate governance in privately-held firms with respect to processes of governance, organizational contexts, assumptions about the owners, executive remuneration, financial reporting, the nature of the dependent variable relating to the expected outcome of different approaches to governance and various methodological issues. We suggest a need to develop governance codes for privately-held firms that are flexible enough to take account of the different types of governance needs of firms at different stages in their life-cycle.      

Political Issue Promotion in the Age of 9–11

SUMMARY

This study presents an exploratory investigation of the effect of political frames applied in advertising communication on audience evaluations of source credibility. Framing is the filtering of reality by any message that leads the audience to a certain conclusion of what and how to think about an issue. However, this process is not automatic since variables like communication source and the credibility attributed to that source can influence the communicator's ability to transfer the salience of issue frames to the audience. The results of this study show that societal issues, such as terrorism, might be more productively sponsored by governmental offices or not-for-profits than by for-profit organizations.     

关于回扣的探讨

回扣是一种突出的社会经济现象，尤其是近些年来在医药、建筑等行业中既被一些人大肆追逐，又显得声名狼藉。因此，如实地认清回扣的本来面貌，对于从事市场经济活动与经济理论探讨都是十分必要的。从回扣与假冒伪劣、垄断、产权等的关系，得出了判别两类回扣的标准。由此说明，回扣本身既不是被认为的那么丑陋、可恶，也下是那么只身独立、神通广大，从而正确有效地对待回扣及防治消极作用和不良后果。     

跨流域调水工程效益分析

建设跨流域调水工程,可以实现水资源的优化配置,改善生态环境,促进经济和社会的可持续发展。在介绍国内外主要跨流域调水工程概况的基础上,总结了这些水利工程在工农业发展、农业灌溉和生态环境等方面的效益及跨流域调水工程引起的一些弊端。提出我国典型的跨流域调水工程——南水北调工程应遵从可持续发展水利思路,充分发挥工程的综合效益。     

Tourism coopetition: An introduction to the subject and a research agenda

This paper aims to verify the current status of the research on coopetition applied to Tourism. In order to overcome the lack of tools for analyzing competitive advantage generated by relational components, this paper suggests the use of the coopetition construct as a methodological tool for analyzing the cooperation in networks for the management of tourism destinations. To that end, we performed a bibliometric analysis on ‘tourism coopetition' in scientific research papers published from 1995 to 2015 and indexed in the Web of Science and SciVerse Scopus databases. This helped us to conclude that coopetition is a behavior representing the key organizational methods of tourism destinations, especially when considering the interdependence and complementarity of this sector; thus, it should be a fundamental topic of tourism research. In this sense, the paper presents a research agenda in order to establish coopetition as key to understanding the behavior of all those involved in tourism at a particular destination.     

发展节水灌溉必须注重综合效益

阐述了农业节水灌溉的三大体系,并指出节水必须遵循经济规律同时要考虑综合效益.     

金字塔结构、法律环境与超控制权收益——来自中国上市公司的经验证据

对我国2005-2007年间发生控制权转让上市公司的实证研究显示,我国上市公司最终控制人的控制层级与获取的超控制权收益正相关,法律保护水平与超控制权收益负相关。研究表明最终控制人的控制链条越长,其获取的超控制权收益水平越高,而较好的法律保护水平能够抑制其超控制权收益的水平。由此带来的启示是：应采取政策措施推进控股股东缩短控制链条,发展核心能力,既能有效降低控股股东的超控制权收益,也有利于促进其获取合理收益;同时应进一步落实对中小股东的法律保护,改善执法效率。研究还显示对最终控制人较高的股权制衡水平能够显著降低其获取的超控制权收益。