TMT认知对企业绩效影响的研究——基于团队自反性视角

学术界对高层管理团队(Top Management Team,TMT)认知和团队自反性的研究大都只局限于二者对企业绩效的影响。为弥补该部分研究的不足,本文通过分析以往相关研究结果,将TMT认知界定为认知需要和认知能力两个维度,以长三角288家企业高管团队作为样本进行实证分析,综合考虑团队自反性分别对TMT认知二维度的调节作用,分析TMT认知对企业绩效的影响。结果表明,团队自反性对TMT认知需要和认知能力与企业绩效的正向关系存在着显著调节作用,高自反性团队的认知需要和认知能力比低自反性的对企业绩效的正向作用效果更加显著。     

品牌中心和非品牌中心企业生成内容对品牌态度的影响——基于新浪微博的实证研究

本文分析品牌相关用户生成内容,计算用户品牌态度,基于此研究非品牌中心和品牌中心企业生成内容对品牌态度的影响。本文将品牌态度的认知、情感、行为意向维度,以及品牌态度的正、负维度综合考虑。研究结果显示,非品牌中心和品牌中心企业生成内容对品牌态度以及情感、认知、行为意向维度的影响无显著差异;但除了正向和负向行为意向外,非品牌中心内容对正向品牌态度的正向影响更低,对负向品牌态度的负向影响也更低。     

大学生创业团队人格特质对创业意向的影响

本文从创业团队人格的角度分析了创业团队人格对创业意向的积极作用,指出大五人格中的开放性、外向型、宜人性和尽责性对于创业意向具有正向作用,主动性人格和成就动机也对于创业意向具有正向作用。文章最后指出培养大学生创业人格的三条路径。     

性格宜人性对领导力的影响研究

采用网上问卷调查的方法,调查了全国范围内以山东省为主的409位被试,匿名填写问卷。研究目的是了解宜人性对所选取领导力的五个维度(以身作则(Model the Way)、共启愿景(Inspire a Shared Vision)、挑战现状(Challenge the Process)、使众人行(Enable Others to Act)、激励人心(Encourage the Heart))的影响。经spss数据分析表明:宜人性与以身作则成正相关,宜人性与共启愿景成正相关,宜人性与挑战现状成正相关,宜人性与使众人行成正相关,宜人性与激励人心成正相关,且均显著。     

你是姐姐：父母男孩偏好与长女家庭收入

不同于既有文献将家庭之间长子与长女的差别归因于男孩偏好的逻辑,本文基于家庭内部同胞性别结构,通过探索有弟弟相对于有妹妹对长姐家庭收入的影响来识别男孩偏好对女性的收入效应。利用头胎性别的外生性构建工具变量,综合使用中国营养与健康调查(CHNS)及中国家庭追踪调查(CFPS)数据,发现父母男孩偏好意外使得长女家庭收入显著增加了约10%。机制分析表明,长女配偶的教育水平更低,个子更矮,体重超标的概率更高,因此可排除配偶更加优秀从而长女家庭收入更高的假说。反而是,父母的男孩偏好改变了长女的大五人格,显著提高了其宜人性、尽责性和情绪稳定性,长女因之有更高的家庭收入。该意外发现显然并不能阐释为性别歧视有益于女性,反之,国家应该在宏观公共政策上、父母应该在微观家庭内部促进性别平等。     

基于80后知识型员工人格特征的企业招聘探讨

80后知识型员工作为当今劳动力市场的主体，在企业中已占据重要地位，本文通过查阅相关文献资料从神经质、外向性、开放性、宜人性、尽责性五个维度总结了80后知识型员工的人格特征，并在此基础上提出有针对性地招聘策略。     

人格特征对在线品牌社群信息分享意愿的影响研究——规范激励和结构保障的调节作用

以往关于尽责性和神经质人格特征对人们分享意愿影响的研究并未达成一致的结论。文章通过两个实验探讨尽责性和神经质对在线品牌社群信息分享意愿产生的影响，并且引入两个社群技术因素（规范激励与结构保障），进一步探讨它们对上述影响的调节作用。结果发现尽责性正向影响信息分享意愿，而神经质负向影响信息分享意愿。此外，在线品牌社群提供规范激励时，相较于低尽责性，高尽责性成员的信息分享意愿会显著提高。而在线品牌社群提供结构保障时，相较于低神经质，高神经质成员的信息分享意愿会显著提高。研究结论能够帮助企业管理者更好地了解消费者在线品牌社群信息分享意愿的差异，以便针对性地对社群进行设计，促进社群成员有更多的信息分享行为。     

尽责性与情绪稳定性对领导力的影响

基于领导力挑战模型和大五人格理论,探讨了责任心与情绪稳定性对领导力的预测作用。采用随机抽样的方法,运用问卷收集数据,结果显示:尽责性、情绪稳定性越高,领导能力越强。研究结果具有一定的现实意义,为领导力的培养提出了建议。     

人—组织匹配对员工创新行为的影响——心理授权的中介作用

人—组织匹配对员工创新行为具有显著的正向影响,其中价值观匹配和要求—能力匹配对员工创新行为具有显著的正向影响,需求—供给匹配对员工创新行为没有影响;人—组织匹配及三个维度均对心理授权具有显著的正向影响,心理授权对员工创新行为具有显著的正向影响;心理授权在人—组织匹配与员工创新行为之间起到部分中介作用。     

消费者情绪对总体满意度的影响

本文认为,消费者满意度不仅包含认知成分,而且包含情绪成分,没有情绪维度就不能完全解释消费者的行为反应。在现代服务营销理论研究中,消费者情绪特别是惊喜情绪对满意度的影响越来越受到学者的关注,而在企业服务营销实践中,使消费者惊喜已经成为越来越多成功公司的战略决策。本文通过真实服务环境中的实验研究探讨了消费者情绪对总体满意度的影响,结果显示:在本实验条件下,被试者的愉快、惊讶、兴趣三种基本情绪均被启动;当积极的惊讶情绪(惊喜)启动时,被试者的总体满意度显著提高;当仅仅只有单纯的惊讶情绪启动时,被试者的总体满意度并没有显著提高。     

What Have I Done to Deserve This? Effects of Employee Personality and Emotion on Abusive Supervision

Drawing on victim precipitation theory, we propose that certain employees are more likely to perceive abusive supervision because of their personality traits. Specifically, we hypothesize that subordinates’ emotional stability, conscientiousness, and agreeableness will be negatively related to perceived abuse from their supervisor and that negative emotions at work will mediate these relationships. We surveyed 222 employees and found that emotional stability and conscientiousness negatively predicted employees’ self-reports of abusive supervision and that this relationship was mediated by negative emotions. Thus, employees lower in emotional stability or conscientiousness are more likely to experience negative emotions, which in turn is related to higher levels of abuse.     

The Big Five and venture survival: Is there a linkage?

This study examines the relationship of the entrepreneur's personality to long-term venture survival. We measure survival in two ways: (1) the likelihood the venture will survive for at least 8 years and (2) the overall life span of the venture. The “Big Five” personality attributes—extraversion, emotional stability, agreeableness, conscientiousness, and openness to experience provide the measures of the entrepreneur's personality. As hypothesized, the entrepreneur's conscientiousness was positively related to long-term venture survival. Contrary to expectations, we found a negative relationship between the entrepreneur's openness and long-term venture survival. Extraversion, emotional stability, and agreeableness were unrelated to long-term venture survival.     

Ethical Leader Behavior and Big Five Factors of Personality

Most research on ethical leadership to date investigates the consequences of ethical leadership rather than its antecedents. Here, we aim to contribute to this field by studying leader personality as a potential antecedent of ethical leader behavior. In two multisource studies, we investigated the relationships between personality traits and ethical leader behavior. Leader personality was measured through self-ratings using the five-factor personality framework. Two subordinates rated their leaders’ ethical behavior. Study 1 used a uni-dimensional Ethical Leadership Scale (ELS). In study 2 we used this scale as well as an instrument distinguishing three different ethical leader behaviors, namely, fairness, role clarification, and power sharing. Further, in study 2 we controlled for the influence of the relationship between leader and followers (LMX). As expected, conscientiousness and agreeableness were most consistently related to ethical leadership. In study 1, after controlling for the other personality traits, conscientiousness related positively with ethical leadership. In study 2, after controlling for other traits and LMX, conscientiousness related positively with ethical leadership and the behavior role clarification, and agreeableness with power sharing and fairness. Also, emotional stability related positively with ethical leadership and role clarification after controlling for LMX. As expected, openness to experience and extraversion were unrelated to ethical leader behaviors.     

Team deep-level diversity,relationship conflict,and team members' affective reactions: A cross-level investigation

Drawing from recent advances in the study of deep-level diversity in work teams and the similarity–attraction paradigm, this study examines the ways in which diversity in personality characteristics and preference for teamwork among team members influences the relationship between relationship conflict and subsequent team member affective reactions. Using a longitudinal, multilevel sample of 53 teams (260 respondents), results reveal that similarity or homogeneity in agreeableness, conscientiousness, and emotional stability weakens the negative influence of relationship conflict on team member affective reactions, while heterogeneity in extraversion and preference for teamwork also weakens these relationships. A discussion of theoretical and practical implications follows.     

Brand Personality and Emotional Attitudes: The Case of Mobile Telephone Operators

ABSTRACT

As part of a brand image, brand personality has aroused for years the interest of scholars and marketers. This article examines this concept in the case of two mobile telephone operators in Tunisia (North Africa). An empirical investigation, based on a sample of 272 students, has shown that brand personality influences and above all is influenced by emotional attitudes within consumers. At a managerial level, this study sheds light on the main brand personality traits (agreeableness, conscientiousness, sophistication, and youth) that make successful product differentiation and communication strategies. An emotion-oriented approach is also indicated as a salient branding management key of success.     

How do personality interactions affect service quality? the perspective of processing efficiency theory

Conscientiousness and emotional stability are important independent predictors of service outcomes. However, previous studies have not investigated the effects of their interaction on service outcomes. Thus, this study adopted processing efficiency theory to investigate how the interaction between conscientiousness and emotional stability affects service quality. This study adopted a cross-sectional design, used questionnaires to collect data. The results indicate that the interaction of conscientiousness and emotional stability influences service quality. Additionally, the study found that the conscientiousness of emotionally stable service personnel was positively related to service quality.     

A study of the impact of Corporate Social Responsibility and price image on retailer personality and consumers' reactions (satisfaction,trust and loyalty to the retailer)

This study investigates the impact of a retailer's Corporate Social Responsibility (CSR) policy and its price image on retailer personality, along with the impact of these two variables on the consequences of retailer personality: consumers' satisfaction, trust and loyalty toward the retailer (measured by their attitude and future behavioral intentions). Data were collected on a convenience sample of 352 consumers of a French grocery retailer. Using Partial Least Squares analysis (PLS), we show that perceived Corporate Social Responsibility and price image have a significant positive/negative influence on retailer personality traits (“agreeableness” and “conscientiousness”/“disingenuousness”) and that Corporate Social Responsibility has also a significant positive influence on the “sophistication” personality trait. For the consequences examined (satisfaction, trust and loyalty to the retailer), we show that Corporate Social Responsibility, price image and retailer personality have a direct or indirect impact on these dependent variables.     

Company and meal choices considered by Nordic adolescents

This article examines the meal choices considered by Nordic adolescents in two social situations: for themselves and for the family. In addition, the frequency of family meals is compared between the countries studied. The survey data (n = 1539) were collected during 2006–2007 from 9th grade students (aged 14–17 years) in Finland, Sweden, Denmark and Norway. Analysis was based on both quantitative variables and open‐ended data. Family meals were found to be less common among Finnish respondents than in the remaining data. In all countries but Denmark, the number of parents in the family had an effect on the frequency of family meals. Meals echoing or fully meeting the structural definition of a ‘proper meal’ were most common when describing meals for the family. The difference between the two social situations was most apparent for those who mentioned ‘Fast food dishes’ for themselves. Gender differences in open‐ended questions were smallest in Denmark and most apparent in Norway. Future studies should focus not only on how many of adolescents eat in what is termed an unhealthy way but also on how they themselves perceive and conceptualize eating, and what kinds of justifications they give to their everyday choices in different social contexts.     

Consumers’ personality and compulsive buying behavior: The role of hedonistic shopping experiences and gender in mediating-moderating relationships

Although existing research suggests that personality plays an important role in explaining compulsive buying behavior, there is still potential space to diagnose the theoretical mediational mechanisms underlying these effects or the extent to which these relationships vary across different consumer demographic groups. Indeed, the role of specific personality traits on hedonistic shopping experiences and compulsive buying still awaits an in-depth examination and clarification. Thus, the present research contributes to existing knowledge by: (1) examining hedonistic shopping experiences (HSE) as a mediating mechanism on compulsive buying (CB); and (2) investigating the role of gender as a moderating variable. Using a sample of 363 adults and data derived from the US market, we confirmed the role of hedonistic shopping experiences, a central trait, in mediating the effects of cardinal traits (i.e., neuroticism, extraversion, openness to experience, conscientiousness and agreeableness), on compulsive buying, a surface trait. Specifically, neuroticism, extraversion, openness to experience exerted a more indirect and positive influence on compulsive buying, while conscientiousness and agreeableness showed a stronger direct and negative relationship with hedonistic shopping experiences and compulsive buying. In addition, neuroticism, extraversion, and openness to experience were a stronger driver of compulsive buying for women than for men, while conscientiousness and agreeableness jointly decreased the importance of hedonistic shopping experiences, and more strongly inhibited compulsive buying for women than for men. The research findings offer important theoretical, public policy and marketing implications.