Lifestyle Market Segmentation,Small Business Entrepreneurs,and the New Zealand Wine Tourism Industry

ABSTRACT

Wine tourism is an important niche activity for which participant needs and motivations have been somewhat under-researched. This paper describes a case study investigation to evaluate the nature of buyer/seller relationships that evolve in a wine tourism setting. Visitors to three small New Zealand wineries were interviewed to gather data relating to their lifestyle behaviors and their attitudes towards the wine tourism experience, and factor analysis used to categorize these visitors in terms of the List of Values typology of lifestyle characteristics. Results indicate that the 'achiever' and 'funlover' segments are well represented amongst winery visitors, but that there is an appreciably lower incidence of 'belonger' personalities. Implications of these findings for the wine tourism industry are considered.     

Understanding tourism leaders’ perceptions of risks from climate change: an assessment of policy-making processes in the Maldives using the social amplification of risk framework (SARF)

Coastal tourism destinations are highly vulnerable to climate change risks, including sea-level rise, inundation, and extreme weather events. While such risks pose major challenges to the sustainability of these destinations, they have been insufficiently examined in tourism research. This study uses the social amplification of risk framework as a basis for understanding how climate change risks are perceived and what processes lead to an amplification or attenuation of risk perceptions at management and governance levels. In the context of the extremely low-lying Maldives, 12 leading tourism stakeholders, including representatives of government, industry, and NGOs, were interviewed to gather empirical data on risk perceptions. Results indicate that, while climate change risks are amplified for international audiences, several factors lead to an attenuation of risks for domestic audiences. As a result, local tourism stakeholders are not immediately concerned, and adaptation measures are woefully inadequate to cope with future climate risks. Detailed reference is made to the policy inertia found, the conflicts inherent in playing down risk in order to attract jobs, profitable tourism investment and tourists, and the equally pressing need to stress risks in order to attract expertise and funds to enable adaptation policies to be designed and funded.     

The Natural State

ABSTRACT

Australian nature-based tourism and ecotourism have become popular forms of recreational activity. Tasmania attracts twice the Australian national average number of nature-based tourists and ecotourists (thirty per cent). The growth of this tourism sector has prompted measures to ensure that experiences are of high quality, and that environmental impacts are adequately managed. ISO 14000 is an environmental management and certification system often utilised as an environmental management system standard within various industries, but has not been widely applied to the Australian tourism industry. The Nature and Ecotourism Accreditation Program (NEAP) represents the most significant accreditation measure within Australia at present. This paper assesses the relevance of NEAP in the Tasmanian nature-based tourism and ecotourism industry through in-depth interviews with a key informant group and a comparative analysis of interview data. The paper introduces nature-based tourism and ecotourism definitions and discusses the growing relevance of ecotourism accreditation. The paper argues that NEAP is relevant to the Tasmanian nature-based tourism and ecotourism industry, where the quality of the natural environment forms the central focus for such experiences. Furthermore, the paper argues that NEAP can assist in supporting the State's nature-based tourism and ecotourism industry through means such as branding and promotion. However, problems exist in relation to financial issues between NEAP and operators, and the perceived overlap of NEAP with the widely implemented Tourism Council Tasmania Accreditation Program. Thus, financial issues need to be addressed by the Ecotourism Association of Australia in association with Australian Commonwealth Government subsidisation. The degree of overlap between the two programs can be effectively addressed through industry cooperation. The paper also suggests that stronger branding and promotion of NEAP can be achieved through increased industry involvement by Tourism Tasmania.     

Responsible tourism management: The missing link between business owners' attitudes and behaviour in the Cape Town tourism industry

The global threat of climate change, diminishing natural resources and significant socio-economic inequalities is forcing companies and individuals to evaluate the impact they are having on the natural, social and economic environments. This trend has led to an increased availability and demand for socially, environmentally and economically responsible products. The tourism industry relies heavily on the sustained beauty and hospitality of the places and communities it operates in and has come under pressure to manage its negative and positive impacts. Change in the industry has, however, been limited. This paper investigates the current attitudes and perceptions of tourism business owners in Cape Town towards responsible tourism management (RTM) practices. Cape Town as an internationally acclaimed top tourism destination needs to urgently address its low levels of responsible tourism evidence. Survey data of 244 tourism businesses were used to statistically test what factors are causing the low levels of RTM practices in the Cape Town tourism industry. Findings suggest that despite general positive attitudes towards RTM, businesses are not investing time and money into changing management practices. This is a common emerging market phenomenon where resource constraints negatively impact the relationship between what businesses would like to do and what actually gets done. Factors such as the perceived cost of RTM, a highly competitive environment and a perceived lack of government support are further negatively influencing this relationship. Recommendations are made as to how the costs of implementing RTM can be reduced and what channels should be implemented to facilitate change.     

The dynamics of tourism discourses and policy in Brazil

This article employs a Foucauldian inspired discourse analysis in order to unveil hidden aspects of the tourism development policy-making process in the UNESCO Espinhaço Range Biosphere Reserve, Brazil. It identifies the emergence of different representations of tourism development and demonstrates the process of social construction of sustainable tourism as an overarching discourse, which incorporates different—sometimes opposing—representations of tourism development to gather the support of people with different backgrounds and interests. However, this research demonstrates that this flexibility caused the sustainable tourism narrative to become a vague and imprecise discourse in the context of the case study, which has been used by the regional elites to conserve the status quo, but disguised as a critical alternative perspective.     

旅游业能源需求与二氧化碳排放研究进展

人类利用能源导致温室气体排放量的持续增加是全球气候变化的直接驱动力。旅游开发、旅游活动及旅游业发展引起的温室气体排放是旅游业驱动气候变化的重要因素,同时也是发展旅游业主要的环境影响结果之一。随着旅游业的蓬勃发展,旅游业对环境和气候变化的影响被相关国际组织和社会各界所关注,旅游业能源需求与二氧化碳排放研究成为近5年来旅游研究领域的热点。国外研究综述表明,目前已识别旅游业能耗、排放的重点领域及结构;在旅游业能源消耗与二氧化碳排放的定量估算研究与情景分析方面形成初步结论。对不同类型旅游交通方式、住宿方式及旅游活动的单位能耗和排放强度等关键性参数取得一般性认识,并识别了明显的国别、地区及不同部门之间的差异。基本形成体系化的节能减排政策措施。基于国内外旅游业能源需求与二氧化碳排放的结构与途径、测算、预测与情景分析及节能减排对策与措施等方面对比研究,作者指出未来国内研究应重点加强旅游交通和住宿业等重点领域能源需求与排放的定量实证研究,加强旅游业能源需求与排放的预测分析和情景研究,加快推进旅游业气候政策研究,切实提高旅游业应对气候变化和节能减排的研究水平,提高政策措施针对性和可操作性,以期为我国旅游业节能减排、应对气候变化提供科学依据。     

手机信令数据在游客流量监控方面的应用

近几年旅游业呈现快速发展的良好态势,旅游项目投资、游客接待量、旅游总收入都处于快速增长状态,旅游业的发展对拉动地方经济也起到了积极的贡献。为了有效推进旅游业的健康、有序发展,景区及政府管理部门必须精准监控游客流量、了解游客分布,通过对整体趋势的把握为产业发展提供决策依据,找到一种有效方式实现游客流量监控是基础诉求。文章首先通过闸机客流监控、视频客流监控和基于运营商信令数据的客流监控等方式的横向对比,充分肯定了运营商信令数据在旅游行业的客流监控中的优势。其次通过阐述游客模型在区域人群类型区分中的运作原理,对基于运营商信令数据的客流监控方式系统性地作了介绍。然后结合湖州全域旅游平台的实际应用案例,对运营商信令数据在客流监控的应用价值进行了实例验证。最后针对在应用中出现的问题发起探讨并提出了优化思路。     

A CGE assessment of Singapore's tourism policies

The extraordinary performance of the Singapore tourism industry is attributed, among other factors, to the active tourism policies of the Singapore government, but the effectiveness of Singapore tourism policies has never been quantified. By building a CGE model for the Singapore economy with an emphasis on tourism and utilising the recently published Singapore input–output tables and tourism survey data, this study has gauged economic impact of Singapore inbound tourism and the effectiveness of Singapore tourism policies based on the simulated macroeconomic and sectoral effects. The modelling results show that, in terms of both real GDP and total tourism expenditure, tourism GST deduction is the most effective policy followed by the tourism activity subsidy policy. The tourism industry subsidy policy is proven to be the least effective. Since different tourism policies have different strengths and weaknesses, a balanced and focused approach to tourism policy is suggested for policy makers.     

中国旅游产业结构变迁对旅游经济增长的影响

文章从产业结构合理化和高级化两个维度考察了中国旅游产业结构变迁的特征,通过构建计量模型分析了旅游产业结构变迁对中国旅游经济增长的影响,并验证了该影响的可靠性。结果表明:(1)整体看我国旅游产业结构的高级化程度在提升、合理化程度在波动中下降,但区域差异明显;(2)旅游产业结构变迁对我国旅游经济增长的影响具有区域普遍性和持久性,但影响力在下降;(3)旅游产业结构变迁对旅游经济增长影响力的大小具有时段性特征,但比较而言,旅游产业结构合理化是推动旅游经济增长的基础性动力。针对上述结论,文章进一步讨论了其成因并提出了相关建议。     

旅游发展对我国投资、消费和出口需求的拉动效应研究

传统观念认为,旅游业能有力拉动国民消费需求。其实,旅游业发展也会引致多方面的投资需求,如景区开发、基础设施建设等。因此,旅游业发展对国民经济增长具有综合性的拉动作用。文章依据宏观经济学理论,构建了入境旅游与国内旅游对投资、消费和出口增长分析的理论框架,并利用1982~2010年相关数据,分析了旅游"两大部门"对中国经济增长"三大驱动力"的影响。研究发现:(1)发展入境旅游与国内旅游,因景区开发和旅游基础设施建设,对扩大投资有一定的正效应;(2)作为综合消费和最终消费,旅游业对扩大消费有着显著的正效应,其中,国内旅游的作用远高于入境旅游;(3)比较而言,入境旅游对出口贸易具有积极的拉动作用,而国内旅游对出口的拉动效应则不明显。因此,积极贯彻实施旅游产业发展政策,大力发展国内旅游和入境旅游,是中国当前保增长、扩内需的重要途径。     

中国沿海地区旅游绿色发展对生态环境质量的影响分析

推动沿海地区旅游绿色发展,减少旅游业对资源与环境的压力,有利于保护旅游目的地的海洋生态系统,实现旅游与生态协调可持续发展。本研究以2011—2020年中国沿海地区11个省（市、区）面板数据为研究样本,采用空间计量模型估计方法,分析沿海地区旅游绿色发展对生态环境质量的影响。结果表明：（1）中国沿海地区旅游绿色发展水平与生态环境质量持续、稳步提升,且在地理空间上呈现较显著的空间集聚与关联特征;（2）旅游绿色发展对生态环境质量具有明显的正向影响及空间溢出效应,中国沿海地区各省份旅游绿色发展水平每提升1%,本地生态环境质量将上升0.302%,邻近省份将上升0.139%;(3)旅游绿色发展与第三产业、科技支出的交互作用能够有效增强其对生态环境质量的正向影响,但与第二产业、人口数量的交互作用会降低其对生态环境质量的正向影响。为实现中国沿海地区旅游绿色转型发展,应重视海洋第三产业发展及科技水平提升,促进污染排放整体下降,提升生态环境质量。     

新冠肺炎疫情对中国旅游业的影响及其应对探讨

新冠肺炎疫情给全球旅游业带来了巨大的冲击和挑战,深入探讨疫情对旅游业的影响及应对成为各界关注的重点。本文从居民出游意愿、场所空间容量、市场经营主体、旅游政策等供需关系方面分析了新冠肺炎疫情对中国旅游业的影响。研究表明：（1）疫情对居民出游消费信心、意愿和能力造成较大影响,但潜在出游需求仍然存在。（2）疫情对旅游地空间环境造成较大物理和心理压缩,与旅游关联紧密的文化产业、娱乐业的生产空间容量也受到了间接影响。（3）疫情对旅游产业链、旅游市场主体经营等方面造成了全面且深远的影响。（4）疫情防控常态化下旅游政策供给以“流动管制”和“行业纾困”并重为主。面对疫情的持续影响,建议着重从组织响应、空间响应和企业韧性3个方面进一步强化旅游业应对能力,即：完善业外支撑、业内驱动、业界保障的三位一体组织响应体系;构建旅游目的地（点）-连结（线）-网络结构（网络）的三级协同空间响应机制;从企业组织、产品服务、管理和营销、市场品牌、员工心理等5个方面加强旅游企业韧性建设,以增强中国旅游业恢复发展能力。     

The evolution of a festival : Creole Christmas in New Orleans

Creole Christmas is a month-long festival created in 1986 to boost the fortunes of the tourism industry in New Orleans during the lowest point in the season. This is a case study about the development of the festival and the economic impact it has had on the tourism community in the city. An evaluation of the festival shows that it has turned out to be a success in economic terms but the social and cultural benefits have not yet been proven. The success of the festival can be traced to the cooperation between the major constituents of the tourism industry such as the city government, the hospitality industry and the merchants and residents of New Orleans.     

Does good governance attract tourists?

No effort has been made to connect good governance and the performance of the tourism industry at the country level. We take a first step to provide empirical evidence of this positive effect. Based on a data set of 100 countries between 2002 and 2012, the impact of the Worldwide Governance Indicators (WGI) on the tourism industry is analyzed, controlling also for demographic, economic and environmental factors. Using a dynamic panel data approach, we highlight the role played by good governance in explaining differences in countries’ tourism performances, measured here as inbound tourism expenditures per inhabitant. We also observe that the impact of WGI is even higher among low-openness countries.     

中国旅游产业政策演变及其有效性研究

旅游产业政策旨在规范行业发展,引导产业上水平,优化产业结构,成为调控旅游产业发展的重要手段。1978年至今,我国旅游产业政策的变迁受多种因素影响。在探讨旅游产业演变的基础上,利用我国31省区市2001~2018年面板数据测度旅游产业政策的有效性。结果发现:旅游财政投入能极大地促进旅游产业发展;由中央政府和地方政府颁布的不同层级旅游产业政策具有时效性差异,中央政府旅游产业政策具有时滞性特征,滞后期为一年,而地方旅游产业政策具有即时有效性;旅游产业政策空间分布及有效性存在东中西区域性差异。     

The effectiveness of tryvertising in hotels

Advertising has been a common practice to promote products and services in the tourism and hospitality industry. Although ample research has investigated customers’ perceptions of and reactions to advertising visuals, direct experience advertising strategies, such as tryvertising have been ignored. As an emerging direct experience approach, tryvertising has been increasingly used in tourism and hospitality businesses especially in hotels. This study explores the effectiveness of tryvertising practices on customer purchase behaviors in hotel settings. Two real data sets that combine 6858 records of customers’ hotel stays and guestroom products purchase transactions were obtained from a hotel management company that uses tryvertising strategies in China. The results from a Heckit model analysis determine the potential factors that affect hotel guests’ likelihood to buy and the amount of money spent on products promoted through tryvertising. This study fills this void in the current literature that focuses on traditional mass advertisements and behavioral intentions rather than actual purchase behaviors. It contributes to the literature with empirical evidence of the impact of tryvertising strategies on consumer behaviors in a hotel context. Managerial implications are suggested for practitioners to customize their tryvertising strategies.     

浅析民族地区旅游可持续发展的某些限制性因素

近20年来,民族旅游业极大地推动了民族地区社会和经济的发展。然而,在民族旅游业迅速发展的过程中,一些民族地区的自然和人文资源也受到了威胁和破坏。可持续发展是我国旅游业发展的基本战略。无论何种性质的旅游业,只有把可持续发展作为其发展的基本模式,才可能有效地利用和保护旅游资源。本文在实地考察的基础上,并借鉴一些他人的调查资料,对限制民族旅游业的可持续发展中的一些因素进行了初步的分析,指出目前我国的一些相关的理论和政策都存在一些误区。要使我国民族旅游业持续发展下去,理论上对旅游业的性质需要进一步明确,政策上田要进一步朝着有利于当地人的利益方面进行调整。     

中国旅游业发展的省区差异及变化

科学审视省区旅游业发展的差异,是实现中国旅游业科学发展的基本前提.文章通过选取国内旅游人数、入境旅游人数、国内旅游收入、旅游外汇收入、旅游总收入相当于GDP百分比、旅游业就业人数占社会总就业人数的百分比等表征旅游业发展水平的6大统计指标,运用多元统计分析方法,评估了中国2000年与2010年旅游化指数的省区差异,发现近10年来中国旅游业发展仍然呈现出显著的区域非均衡性,一些中西部后发优势的省区旅游化程度在明显上升.其中,区位与资源禀赋、经济发展水平、政府政策、基础设施、节庆事件等是导致各地旅游化程度差异及其变化的主导因素.     

Stand your ground: The case for publishing in hospitality and tourism journals

The hospitality and tourism field has been struggling for academic legitimacy since its founding. Despite the impressive growth of research in the field, as well as the publication of a respectable number of high-quality scientific journals, voices are being heard from the community of hospitality and tourism researchers calling for more focused efforts on publication in journals of more established and traditional disciplines. It is argued here that this demand may have negative implications for research in the field, on the contribution of academia to the industry, and on the advancement of the career of hospitality and tourism scholars. The scientific community should reverse this trend and instead concentrate its efforts on developing the field by promoting publishing in hospitality and tourism journals in order to promote relevant, up-to-date, and innovative research for the benefit of science and industry.     

制度变迁对中国旅游经济增长的贡献——基于市场化进程的视角

面向市场化的制度变迁是推动中国旅游经济发展的重要力量。文章以市场化指数表征制度变迁,利用各省份的市场化指数与旅游经济面板数据,从时空角度剖析中国制度变迁对旅游经济增长的贡献。通过ADF单位根、E-G两步协整模型和格兰杰因果模型检验显示,从1997年到2009年,中国市场化进程与旅游经济增长存在稳定的协整关系,制度变迁对旅游经济增长存在单向的格兰杰因果作用关系;固定效应模型回归显示,市场化对旅游经济增长的贡献效应明显,这一时期全要素生产率增长的14.47%和旅游经济增长的4.45%是由市场化改革贡献的,且随着市场化进程的推进,贡献效应还在加强;制度变迁对不同区域的旅游经济增长呈现显著的正效应,但具有较大的区域差异,总体而言,市场化水平越高的区域,旅游经济越发达,区域的市场化变迁程度越强,对旅游经济增长的边际贡献度越大。中国的市场化体制改革还远没有完成,改革依然是中国尤其是中西部省份旅游经济增长的后发优势。