The spatial coverage of shipping lines and container terminal operators

The aim of this paper is to provide a quantitative basis for the discussions about globalization of carriers and container terminal operators. A measuring framework is developed that allows for the comparison of the distribution of ship carrying capacity across various regions, and the comparison of the distribution of terminal throughput worldwide. This approach also allows the investigation of the degree to which liner shipping networks match related terminal portfolios.The main outcomes highlight significant differences between the geographical scope of liner networks, and between the coverage of corresponding terminal portfolios. Interesting results emerge from the matching of networks of integrated operators: early-movers such as Maersk and latecomers such as MSC have very different levels of vertical integration.     

Emerging inter-industry partnerships between shipping lines and stevedores: from rivalry to cooperation?

Since late-1960s stevedoring operations assumed a dramatic importance for shipping lines, who have been securing dedicated berths for some decades. Over the last 20 years, the institutional turn in ports drove the overseas expansion of pure stevedoring companies. For quite a long time carriers and stevedores fiercely battled each other both for bargaining contractual arrangements and for securing new concessions in the key port areas. Currently this scenario is slowly changing and some early-forms of partnership are coming out. This paper analyses the different pathways through which carriers satisfy their needs of handling services. Based on 2006 data it empirically demonstrates the growing resort to such forms of cooperation both contractually and via equity ventures.     

Freight options: Price modelling and empirical analysis

This paper discusses an extension of the traditional lognormal representation for the risk neutral spot freight rate dynamics to a diffusion model overlaid with jumps of random magnitude and arrival. Then, we develop a valuation framework for options on the average spot freight rate, which are commonly traded in the freight derivatives market. By exploiting the computational efficiency of the proposed pricing scheme, we calibrate the jump diffusion model using market quotes of options on the trip-charter route average Baltic Capesize, Panamax and Supramax Indices. We show that the jump-extended setting yields important model improvements over the basic lognormal setting.     

Functional and territorial jurisdictions: Regulating a globalized shipping industry

Globalization undermines the effectiveness of state-based regulation and implies the need for alternative mechanisms. Regulatory control exercised by international or European institutions provides scope for understanding functionalist rationales when comprehending the construction of ‘ocean space’. This paper contributes to appreciating effective functional forms of regulation by investigating the enforcement practices and control in the international maritime tanker industry. Through a study of shipping we explore the extent that functional regulation has been implemented and how this may inform regulatory formation in other industries/sectors affected by global variables. In general, the study suggests that in the context of the shipping industry functionalism has undergone a metamorphosis in terms of normative underpinning; rather than identifying peace as the basis of non-state regulatory initiative it is triggered by wider populist views regarding political ecology (ecopolitics) and environmental sustainability. ‘Ocean space’ and mobilities are constructed through normative considerations that rely on agencies beyond the nation-state and implementation of regulation through functional variables.     

Business aviation in Germany: An empirical and model-based analysis

The primary role of large airports is to serve the general public with scheduled and charter air transport services, with a secondary role of providing direct air transport access to regional industry and to firms who operate their own fleets of aircraft. Because of the complexity of slot allocation procedures and increasing runway capacity problems at airports, there is a growing problem in realising this secondary function. Neighbouring regional airports could play a complementary role and cope with some of this growth in traffic. Here we quantify the distribution of growing business aviation demand between airports to explore potential ways of accommodating it at both major and nearby secondary facilities.     

Influence of perceived service fairness on relationship quality and switching intention: an empirical study of restaurant experiences

Restaurants and dining out are an important part of the tourism industry and are a major business in their own right. The purpose of this study was to examine the relationship between perceived service fairness, relationship quality, and switching intention in fine dining restaurants. Data were collected through a convenience sampling method from 164 customers from only fine dining restaurants in the northern region of West Malaysia (Kedah, Perak, Penang, and Perlis States). Unlike all previous studies which have focused exclusively on the role of justice in service failure and recovery, this study considers all-inclusive service delivery contexts. The results of this study showed that all the dimensions of perceived service fairness have a significant relationship with switching intention. In addition, perceived service fairness has a positive relationship with trust in all dimensions except for outcome fairness. Moreover, the results found that among the perceived service fairness dimensions, only procedural fairness and interactional fairness had a positive relationship with commitment and price fairness; outcome fairness was not related to commitment. Finally, the results confirmed the negative and significant relationship between relationship quality (trust and commitment) on switching intention. Managerial implications of these findings are briefly discussed.     

Dynamics of liner shipping network and port connectivity in supply chain systems: analysis on East Asia

The study of ports in supply chain systems is an emerging area of importance which has drawn more attention from researchers in recent years. This paper presents a new perspective in this research area by examining the calling patterns of container shipping services in order to understand the dynamics of port connectivity and inter-port relationships in the supply chains. Empirical evidence is drawn from four major ports in East Asia, namely Shanghai, Busan, Kaohsiung and Ningbo. The study identifies the shipping capacity, trade routes and geographical regions connected to the ports, shipping lines involved, and the extensity and intensity of inter-port relationships among the four container ports from liner shipping network’s perspective. The findings show that most of the shipping capacity employed on the major east–west trade routes became non-exclusive and involved calls at two or more of the four ports. Port planners, terminal operators and carriers could capitalise on opportunities through exploitation of complementary relationships that exist among the selected ports, such as offering a package for shipping lines to call at a portfolio of terminals owned by the same terminal operator. Policy and research implications as well as recommendations are discussed for various stakeholders concerned with port planning and regional development.     

Shortest path or anchor-based route choice: a large-scale empirical analysis of minicab routing in London

Understanding and modelling route choice behaviour is central to predicting the formation and propagation of urban road congestion. Yet within conventional literature disagreements persist around the nature of route choice behaviour, and how it should be modelled. In this paper, both the shortest path and anchor-based perspectives on route choice behaviour are explored through an empirical analysis of nearly 700,000 minicab routes across London, United Kingdom. In the first set of analyses, the degree of similarity between observed routes and possible shortest paths is established. Shortest paths demonstrate poor performance in predicting both observed route choice and characteristics. The second stage of analysis explores the influence of specific urban features, named anchors, in route choice. These analyses show that certain features attract more route choices than would be expected were individuals choosing route based on cost minimisation alone. Instead, the results indicate that major urban features form the basis of route choice planning – being selected disproportionately more often, and causing asymmetry in route choice volumes by direction of travel. At a finer scale, decisions made at minor road features are furthermore demonstrated to influence routing patterns. The results indicate a need to revisit the basis of how routes are modelled, shifting from the shortest path perspective to a mechanism structured around urban features. In concluding, the main trends are synthesised within an initial framework for route choice modelling, and presents potential extensions of this research.     

Urban rail operators in Turkey: Organisational reform in transit service provision and the impact on planning,operation and system performance

Many cities around the world have seen efforts to restructure the provision of public transport. While transit authorities as public agencies continue to deliver transit services in some cities, many others have privatised these services, have opened up the market to private operators or have outsourced them to newly founded subsidiaries. The situation is no different in Turkey, where new legislation was enacted in the 1980s enabling local authorities to establish corporate companies under their own agency, and to shift to them the entire responsibility for running certain public transport operations. The motivation is often to increase efficiency, productivity and profitability in these operations, although there is a risk that planning and operation may become fragmented under such organisational reforms, making it difficult to maintain coordination in planning and to ensure the provision of an integrated service. This paper analyses this organisational change in public transport in Turkey, focusing on the planning, operation and performance of urban rail systems in Ankara, Istanbul and Izmir.     

The derivation and analysis of the passenger peak hour: an empirical application to Brazil

Many different definitions are currently used to define a design `peak’ hour at airports, such that the majority of passengers receive adequate service levels and only an acceptably small proportion experience the impact of congestion. The evaluation of level of service provision depends on this definition. Previous definitions have either used a nominal hour below the absolute peak or have taken a representative hour from the schedule of flights. This paper endeavours to define this level of traffic empirically. Data for 48 Brazilian airports covering a five-year period are analysed to develop a methodology for and determine the appropriate peak hour for design standards. This empirically derived traffic level is regressed against annual traffic levels to establish a relationship that should enable the forecast of design peak hour demand with changing annual throughputs.     

Energy performance analysis of airport terminal buildings by use of architectural,operational information and benchmark metrics

Airport terminal buildings are one of the most energy-intensive building types, and their constituents can include several types of spaces in one-roof structures. However, they have been rarely included in several energy-related studies due to the complexity of their mechanical and operational systems. The purpose of this research is to propose benchmark metrics to investigate the energy performance of existing and future airport terminal buildings. By using measured data of total 30 existing ones in North America and simulated results of total 90 specific space type models, a more improved multivariate regression model can refine the values for average of energy use. When revalued from their characteristics based on the refined average, energy performance forecasts are improved by from 1.1% to 3.0% as compared to the case of the simple average. In addition, it can be used to define a higher energy baseline reflecting some weights adjusted by the building characteristics and to apply it into the space configurations for new airport terminal buildings.     

Telephone uses and the travel behaviour of residents in Osogbo,Nigeria: an empirical analysis

This paper looks at the impacts of telephone uses of residents in Osogbo, Nigeria on the travel behaviour, particularly within the realm of the three popular telecommunication propositions of substitution, inducement and complementarities. The study is based on a randomly selected set of 163 households with functioning telephones. Evidence from the study shows that the usage of telephone in the study area tends to increase the number of trips.Further analysis shows the significant variations between the trip categories expressed by the three propositions of induced, replaced and complemented trips in the study area. The paper suggests tangible policy issues for telecommunication improvements in Nigeria at large and their potential impact on transport demand.     

Service quality and customer satisfaction of a UAE-based airline: An empirical investigation

This paper investigates the linkages among service quality, service provider image, customer expectations, perceived value, customer satisfaction and brand loyalty in a Dubai-based airline. Initially, the determinants of service quality were identified utilizing the SERVQUAL framework with some modification. Service quality was then used as an antecedent to measure customer satisfaction, a condition which can bring about brand loyalty. In a research initiative using a quantitative approach, data from 253 questionnaires was analyzed. Using structure equation modeling, the data analysis suggests that service quality, perceived value, and brand image have a positive significant impact on customer satisfaction, which can in turn lead to brand loyalty. Theoretical and managerial implications are discussed.     

Congestion and multimodal transport: a survey of cargo transport operators in the Netherlands

Longer and more frequent traffic jams in the Netherlands are increasing the costs of transporting cargo. Tightly scheduled production systems rely on punctual materials movements, but are congestion-induced delays sufficient to stimulate freight mode switching from road to combined road–rail and road–water movements? A survey of Dutch transport companies revealed an estimated 10% of vehicle operating time spent in congested conditions. The perceived impact on transport operations, consumers and service characteristics are reported. Based on the survey findings, a vehicle cost simulation attributed 7% of transport costs to congestion, increasing the attractiveness of multimodal transport and other solutions.     

An empirical analysis of Canadian international air policy: effects of dual carrier designation and partial liberalization

This paper assesses the impact on air traffic of Canada's policy of allowing two Canadian flag carriers (dual-designation) to operate in select Canadian international markets. The secondary objective is to assess the effect of Canada's partially liberalized bilateral air services agreements. Using panel data covering Canada's 33 bilateral markets over the 1982–1994 period, we find the following results: (a) dual designation/operation of Canadian carriers in a country-pair market increases total traffic volumes in the market as well as increases the combined passenger volume and market share of Canadian carriers, and (b) Canada's partially liberalized bilateral air services agreements have significantly increased air traffic in those country-pair markets.Two policy implications follow from this research. First, Air Canada's recent merger with Canadian Airlines is expected to have a significant negative impact on total traffic volumes as well as on Canadian carrier traffic volumes and market shares on the country-pair markets both Air Canada and Canadian served previously. Second, not only the US style full liberal bilaterals or open skies, but also partial liberalization of bilateral markets Canada adopted appears to generate consumer welfare benefits.     

Judging a book by it's cover: the relationship between service and safety quality in US national and regional airlines

The general public perception is that service quality among US airlines has declined significantly since deregulation, however, there is continuing debate among experts on the effect of deregulation on safety quality. Unlike safety quality, service quality is more visible to the traveling public. It is not clear, however, whether service quality is a good indicator of safety quality. We addressed this issue by examining the service and safety quality of 20 US regional carriers for 1991–1997. Service and safety rates were calculated for each carrier. Then carriers were ranked on service and safety quality. Spearman's rho correlations were calculated on these lists. The results indicate that for four of these seven years the Spearman's rho was significant indicating that service quality is an excellent indicator of overall safety quality among US national and regional carriers.     

An empirical analysis of dockless bike-sharing utilization and its explanatory factors: Case study from Shanghai,China

Revealing dockless bike-sharing utilization pattern and its explanatory factors are essential for urban planners and operators to improve the utilization and turnover of public bikes. This study explores the dockless bike-sharing utilization pattern from the perspective of bike using GPS-based bike origin-destination data collected in Shanghai, China. In this paper, utilization patterns are captured by decoupling several spatially cohesive regions with intensive bike use via non-negative matrix factorization. We then measure the utilization efficiency of bikes within each sub-region by calculating Time to booking (ToB) for each bike and explore how the built environment and social-demographic characteristics influence the bike-sharing utilization with ordinary least squares (OLS) regression and geographically weighted regression (GWR) models. The matrix factorization results indicate that the shared bikes mainly serve a certain area instead of the whole city. In addition, the GWR model shows higher explanatory power (Adjusted R² = 0.774) than the OLS regression model (Adjusted R² = 0.520), which suggests a close relationship between bike-sharing utilization and the selected explanatory variables. The coefficients of the GWR model reveal the spatial variations of the linkage between bike-sharing utilization and its explanatory factors across the study area. This study can shed light on understanding the demand and supply of shared bikes for rebalancing and provide support for operators to improve the dockless bike-sharing utilization efficiency.     

Urban sprawl and social interaction potential: an empirical analysis of large metropolitan regions in the United States

This paper investigates the impact of urban spatial structure on the opportunities for people to participate in face-to-face activities. We make use of the Social Interaction Potential (SIP) metric, a tool to measure the average level of opportunity for people to engage in face-to-face activities given some basic constraints on their daily mobility patterns. Generally, this opportunity is a reflection of whether the urban spatial structure – a term that broadly applies to the spatial arrangement of land-uses and the interactions between them – constrains or permits the ability for potential activity partners to be at the same place and time. In this paper, the SIP metric is applied to 42 metropolitan regions in the United States with populations over 1,000,000 people. These measurements are regressed against a set of indicators of urban sprawl to expose the relationship between spatial structure and SIP. The indicators are generated by a factor analysis of a large set of variables describing the scale, centrality and dispersion of land-uses in addition to several other structural and infrastructure-related variables. Cluster analysis is also used to organize the regions into similar groupings with respect to their structural characteristics and the level of SIP they provide. The findings indicate that social interaction potential is hampered by decentralization, fragmentation, and longer commutes in the largest metropolitan regions in the country. Interestingly, the negative effect of decentralization on SIP Efficiency is found to be nearly ten times stronger than that of fragmentation and nearly 20 times stronger than the effect of mean commuting duration.     

Travelling with a Purpose: Understanding the Motives and Benefits of Volunteer Vacationers

With the growing trend of volunteer vacations, research has been warranted in regard to understanding the motivational factors of individuals who participate in such endeavors. With this understanding, the goal is to increase these travel offerings in the industry, which will bring better understanding between cultures. This study examines different travel motivation factors for someone who chooses to use part of their vacation participating in volunteer or humanitarian activities. Considering that ‘mission’ often has connotations of a religious purpose, the phrase ‘travelling with a purpose’ brings on even more significance as this concept expands. To understand travel motivation in general, a variety of scales and theories have been researched. Maslow, Dann, Iso-Ahola, Plog and Pearce are some included in the Literature Review. A qualitative focus group and semi-structured, in-depth interviews were conducted. The analysis of the data revealed that four main themes for why people traveled with a purpose emerged. Cultural immersion was a strong objective; the desire to give back; the camaraderie that occurs on volunteer vacations; and the fourth theme focused on family. Non-verbal communication and bonding occurs at several levels with the local people and family members. This is a good example of cultivating peace through tourism.     

The demand for US air transport service: a chaos and nonlinearity investigation

This paper examines the behavior of the US airline industry's service demand. Monthly aggregate data for the industry are analyzed. While we find strong evidence of nonlinear dependence in the air transport service time series, the evidence is not consistent with chaos. We also show that GARCH models successfully explain the nonlinear structures in the US airline industry's service series. Finally, within-sample forecasts of air transport demand from the GARCH models outperform those of simple autoregressive models.