Towards an understanding of supply chain quality management

In this paper, we define supply chain quality management (SCQM) to operationalize and understand the effect of increased emphasis on supply chain management on the practice of quality management. We review current research in quality management and identify common themes found in the literature. Key quality management content variables identified are customer focus, quality practices, supplier relations, leadership, HR practices, business results, and safety. We use these variables to propose areas for future research in the field of supply chain quality management.     

Environmental uncertainty, supply chain relationship quality and performance

Environmental uncertainty is a fact of life in today's supply chains. In this paper we develop a model of environmental uncertainty, supply chain (SC) relationship quality and SC performance. We use data from the electronics sector in Ireland to test our model. Our results provide mixed support for the model, with the moderating role of both demand and supply uncertainty being supported, but technological uncertainty not supported. We reflect on these findings and suggest a research agenda based on our results.     

The impact of supply chain relationship quality on cooperative strategy

This paper focuses on the construct of supply chain relationship quality (SCRQ) and the influence of SCRQ on cooperative strategy. In this paper, we first conceptualize SCRQ from manufacturer-based perspective using interaction approach. Second, we introduce cooperative strategy as a research construct to reflect the strategies both parties took in the further development of business relationships, and use persistence, frequency, and diversity to represent three features of cooperative strategy. A conceptual model incorporating SCRQ and cooperative strategy is examined with data collected from 311 manufacturing firms in West China. The results indicate that SCRQ can be defined as a construct of communication, cooperation, trust, adaptation, and atmosphere, and SCRQ has a significant positive impact on relationship persistence, relationship frequency, and relationship diversity.     

从供应链角度谈烟草物流建设的合理规划

国外烟草行业发展的经历和我国烟草行业物流的发展过程揭示出,烟草行业物流的发展存在不同的阶段,但最终还要关注整体运作的优化,因此要从供应链的角度、行业物流建设的角度,来看待合理规划对烟草物流发展的价值.     

A replication and extension of quality management into the supply chain

As competition moves beyond a single firm into the supply chain, researchers are beginning to explore quality management (QM) in a supply chain context. The literature suggests that supply chain management (SCM) consists of internal practices, which are contained within a firm, and external practices, which cross organizational boundaries integrating a firm with its customers and suppliers. Supplier quality management and customer focus are two QM practices that are also clearly in the domain of SCM. In this study we investigate how these two supply chain management-related quality practices lead to improved performance and examine the practices that precede and mediate those relationships. In doing so, we replicate and extend the relationships among the QM practices and their effects on firm performance suggested in Kaynak [Kaynak, H., 2003. The relationship between total quality management practices and their effects on firm performance. Journal of Operations Management 21, 405–435] using survey data gathered from firms operating in the U.S. The inclusion of customer focus and supplier quality management in the QM model supports the importance of internal and external integration for quality performance. Implications of the results for researchers and practitioners are discussed, and further research implications are suggested.     

跨国供应链管理及其解决方案

"中国制造"的成功,把世界带进了中国。"中国制造"的下一步应是"中国创造",把中国带向世界。相信中国企业在跨国供应链管理解决方案的帮助下,能够尽快达成这一目标。     

Inventory management within the supply chain

How can a company reduce its inventory costs as much as 35 to 50% of its current assets? The key to reducing inventory is to evaluate the entire supply chain, including an assessment of procurement, production, and distribution.     

Strategic management perspectives on supply chain

In the second decade of the twenty-first century, supply chain management (SCM) practices have gained an increasingly strategic character. The focus has shifted from an operational perspective to a strategic one, and SCM is repeatedly cited in the literature as a strategic management tool with a profound effect on the survival of the organizations. SCM domain is well-supported to be closely linked with a number of strategic management views and theories. This study investigates the main strategic management views and theories relevant to SCM and their interactions. It reveals how they complementarily explain supply chain management characteristics of being customer-driven, process-oriented, global, strategically coupled, complex, dynamic, adaptive, multi-agent, IT-intensive, value creating, collaborative and networked. Based on a comprehensive literature taxonomy, a mapping of the main supply chain characteristics to these management views and theories is provided. A conceptual clustering of different management perspectives is developed, and their interactions are analyzed.

     

打造供应链提升物资管理水平——访浙江宏伟实业有限公司副总经理吕惠芳

浙江宏伟实业有限公司是一家集工程物资贸易、仓储管理、供应链管理为一体,提供服务外包、职能外包的现代化企业。其主要服务于核电、石化、火电、天然气等能源行业,是该行业专业的工程物资集成供应商。公司通过了英国摩迪ISO9001：2008质量管理体系认证,具备先进的管理思想和安全的质量控制理念;目前拥有浙江宏伟工业总部以及十四家项目部。     

Sustainable supply chain management in tourism

Sustainable supply chain management (SSCM) encapsulates the trend to use purchasing policies and practices to facilitate sustainable development at the tourist destination. Most research has focused on environmental aspects of manufacturing, while other aspects of sustainability or the challenges for the service sector are largely ignored. Yet SSCM is particularly important for tour operators, as the product depends on the activities of suppliers, such as accommodation, transport and activities. Therefore, tour operators' contribution to sustainable tourism will be more effective through the definition and implementation of policies that acknowledge responsibility for the impacts of suppliers. Exploratory research of SSCM practices amongst tour operators generated a wide range of examples of good practice across the whole supply chain, and recommendations are made for more widespread engagement. Copyright © 2006 John Wiley & Sons, Ltd and ERP Environment.     

Essential tools of supply chain management

At a recent conference, the keynote speaker provoked an incredulous response when he said, "Today, competition among individual firms is dead." He then went on to explain that today, competition is supply chain against supply chain. Whichever firm has the superior supply chain will win out in the marketplace. Given the global marketplace in which we all operate, most of us would agree that his statements are true. How does a firm establish a world-class supply base? What kinds of contracts and agreements are necessary to support the diverse requirements of today's firms? How should a firm select from among the available contract types? These are foundation questions for supply chain management.     

供应链企业间的委托代理关系

21世纪的竞争是在企业及其合作伙伴组成的供应链和他们的竞争对手之间展开的。供应链伙伴间的业务关系是一种委托代理关系，所以更强调企业问的合作与协调机制。本文基于X效率理论，探讨供应链企业之间的委托代理问题，以及如何改善他们之间的合作伙伴关系。     

军事供应链管理系列连载之一实施军事供应链管理势在必行

加强军事供应链管理，是新时期加强军地物流协作，加快我军后勤发展，提高保障能力，打赢现代信息化战争的重大理论和现实问题。军事供应链管理是军事物流理论研究的一片未开垦的处女地，也是新军事后勤变革的重要组成部分，对其进行深入研究，对于降低军事供应链总成本、提高军事供应链综合效益具有非常重要的现实意义。本连载分为5篇：实施军事供应链管理势在必行；实施军事供应链管理的可行性研究；军事供应链的基本内涵；军事供应链管理的核心理念及其主要目标；实施军事供应链管理的对策研究。[编者按]     

军事供应链管理系列连载之二军事供应链的基本内涵

军事供应链目前尚未形成统一的定义，笔者认为军事供应链是围绕军事物资供应部门，从军事物资生产开始，经由筹措、运输、储备、维修保养、配送等军事物资供应环节，将军事物资供应商、第三方物流企业、军事物资供应部门、各级军事物流基地（或中心）直到部队最终用户连成一个整体的功能网链结构模式。     

军事供应链管理系列连载之四实施军事供应链管理的可行性研究

军事供应链管理是一个全新的研究领域,也是新军事后勤变革的重要组成部分,它的系统集成、整体优化、资源整合、信息共享、扁平化管理、非核心业务外包、配送式保障、军事供应链战略合作伙伴等先进理念必将对我军大联勤改革提供新的思路.经过多年的理论研究和实践探索,实施军事供应链管理已具有一定的可行性.     

Integrating environmental management and supply chain strategies

The decisions related to managing the supply chain and supply chain strategy are already considered important in many organizations. As more executives adopt environmental practices, supply chain strategies will only increase in importance. In this paper, we review how companies develop environmental supply chain strategies. Our interviews with companies from The United States, The United Kingdom, Japan and Korea, along with prior research, are used to develop a framework for environmental supply chain strategy decision‐making. We then use this framework to suggest guidelines for how companies might change their current supply chain practices to successfully integrate environmental issues into their supply chain strategy. Copyright © 2005 John Wiley & Sons, Ltd and ERP Environment.     

电子化采购与供应链管理浅谈

当今经济环境中的激烈竞争和市场不确定性的增加为企业带来了越来越大的压力。企业纷纷转向战略供应管理,加强与供应链上、下游企业的合作,改善与供应商的关系,使供应链流程自动化以降低成本、缩短采购提前期,最终赢得市场竞争优势。电子化采购则是企业实现上述运营目标的关键管理模式。文中首先简要论述了供应链管理相关理论和电子采购的基本内涵,然后阐述了实施电子采购的必要性,最后提出了电子化采购的构成因素并分析其在供应链管理中的作用。     

大众汽车公司供应链管理之道

汽车制造公司与纺织、化工、冶金等其他行业一样，非常关注以强劲的竞争实力经营最大化效率的供应链，从而获得最佳企业的投资回报率。为此，德国大众汽车公司在新加坡建立了一座大型地区性备件配送中心，与其辛克物流公司（Schenker）合伙人实行一体化经营管理，使得最大化效率的供应链管理从期望变成了现实。     

Rhetoric and reality of corporate greening: a view from the supply chain management function

The increasingly important economic role of supply chain management provides the backcloth against which this article examines what contribution the function can make to environmental protection. Theoretical perspectives on greener supply are developed and then tested against a sample of manufacturing companies. Environmental policy documents published by the sample companies seem to offer surface evidence for a proactive supply chain management role in environmental protection. Yet a more detailed examination of the three elements that constitute supply chain management – the management of the transformation of materials, the management of information flows and the management of supply chain relationships – finds a suboptimal situation for all three areas. In part this gap can be explained by limits in the technical capabilities of the supply chain. More important, however, are structural constraints that prevent the supply chain manager from actively searching for environmentally friendlier alternatives. Copyright © 2005 John Wiley & Sons, Ltd and ERP Environment.