戴尔供应链管理模式推进企业管理研究

首先概述了戴尔供应链管理模式的基本内涵及其特征,接着重点分析了目前我国企业供应链管理中存在的主要问题,即对供应链管理的理解和思考缺乏战略高度和机制保证,供应链管理中对于市场需求变化的响应速度缓慢,企业上下游供应链成员之间战略合伙伙伴机制尚未得到有效建立健全以及供应链范围内的客观关系管理质量和水平低下等,最后综合上述分析和相关供应链理论提出了基于戴尔供应链管理模式的我国企业管理若干解决方案。     

The selection of supply chain management projects: A case study approach

Organizations undertake strategic supply chain initiatives through project implementation. However, selecting the right supply chain projects can be difficult due to high levels of organizational risk and technical complexity. Although the literature is rich in quantitative and qualitative methods for project management, prior research into best management practices specific to supply chain management (SCM) project selection is limited. This paper examines the methods used in evaluating and selecting SCM projects used by the management at three publically held multi-national organizations. The primary objective of this research is to identify a set of generalizable good practices in the selection and evaluation of SCM projects. Nine useful business practices in SCM project selection have been identified based on cross-case comparisons and a close examination of the literature. Eight practices had been previously identified, but were scattered throughout the literature on ERP, IT management, and R&D management. A new practice calls for the consideration of supply chain partners’ return-on-investment (ROI) in the project selection process. Highest preference should be given to win-win projects for the organization and its partner(s). The practices identified here sho`uld provide the foundation of practical guidelines that can be used during the planning stage of SCM projects. This paper reduces the knowledge gap in SCM project management by analyzing organizations with significant supply chain experience and synthesizing these results with the current related literature.     

Mobile supply chain management: Challenges for implementation

Mobile supply chain management (mSCM) is fast gaining recognition as a major source of cost reduction and supply chain performance. However, there is little published academic literature on the application and implementation of mobile and/or wireless technology in SCM. This article attempts to explore the challenges of mobile technology for successful implementation of mSCM. The implications of mobile or wireless technology for successful implementation of mSCM are examined with reference to three critical areas of SCM: (1) competitive advantage based on the notion of value chain analysis in SCM; (2) relationship management for successful collaboration along the supply chain and strategic partnerships; and (3) coordination and integration of disparate functions and activities to enhance overall supply chain performance. The article identifies the implications of mobile technology for SCM and develops propositions that have important consequences on the likelihood of a successful implementation of mSCM.     

Critical success factors for mutual collaboration with suppliers in IT outsourcing industry: a case study of a top IT outsourcing company in Korea

ABSTRACT

Nowadays, information technology (IT) outsourcing companies face enduring demands to reduce cost while increasing productivity. This pressure leads many IT outsourcing companies to rely on outsourcing arrangements with IT personnel suppliers. In order to maximise efficiency, outsourcing companies have focused on fostering high-performing suppliers through improved collaboration and mutual relations. However, it is very difficult to advance to a long-term partnership using the existing outsourcing process because of insufficient collaboration between IT outsourcing companies and their suppliers. Based on collaboration perspective of supply chain management (SCM), this study identifies the critical success factors for collaborative strategic partnerships and presents an evaluation framework for assessing and managing suppliers. We have developed an organisational process model for Supplier relationship management (SRM)-based collaboration which includes some of the key constructs from the previous studies and interviews with the IT outsourcing industry people. In this study, we will identify four types of strategic suppliers and suggest approaches for improving collaborative relationship between an IT outsourcing company and its partner companies. In addition, to validate the feasibility of the proposed model, we applied it to a well-known Korean IT outsourcing company ‘A’.     

The effects of IT-enabled supply chain process change on job and process outcomes: A longitudinal investigation

Prior research on information technology (IT)-enabled supply chain management (SCM) has primarily focused on macro-level issues (e.g., IT capabilities related to SCM, and SCM design and optimization) and outcomes (e.g., firm performance). There has been limited research that focuses on micro-level outcomes related to employees who actually execute SCM processes in organizations. These employee-level outcomes are important because successful implementation of SCM systems and processes hinges on SCM employees’ support and commitment. I develop and test a model positing that SCM employees’ perceptions of changes in their work process characteristics, i.e., process complexity and process rigidity, following a new SCM system implementation will influence their job outcomes, i.e., job performance, job satisfaction, job anxiety, and job security, and their perceptions of process outcomes, i.e., process performance and relationship quality. The model incorporates a holistic appraisal of the extent of change—change radicalness—as a mechanism between work process characteristics and outcomes. The model is supported in three studies conducted in the context of three different SCM system implementations (N = 278, 282, and 304, respectively). In particular, I found that individuals perceived a significant change in their work process characteristics following an SCM system implementation, and changes in work process characteristics had a significant impact on job and process outcomes. These findings contribute to the information systems and operations management literatures and their intersections by offering insights on challenges related to IT-enabled SCM innovation implementation in organizations.     

A replication and extension of quality management into the supply chain

As competition moves beyond a single firm into the supply chain, researchers are beginning to explore quality management (QM) in a supply chain context. The literature suggests that supply chain management (SCM) consists of internal practices, which are contained within a firm, and external practices, which cross organizational boundaries integrating a firm with its customers and suppliers. Supplier quality management and customer focus are two QM practices that are also clearly in the domain of SCM. In this study we investigate how these two supply chain management-related quality practices lead to improved performance and examine the practices that precede and mediate those relationships. In doing so, we replicate and extend the relationships among the QM practices and their effects on firm performance suggested in Kaynak [Kaynak, H., 2003. The relationship between total quality management practices and their effects on firm performance. Journal of Operations Management 21, 405–435] using survey data gathered from firms operating in the U.S. The inclusion of customer focus and supplier quality management in the QM model supports the importance of internal and external integration for quality performance. Implications of the results for researchers and practitioners are discussed, and further research implications are suggested.     

The use of electronic data interchange for supply chain coordination in the food industry

Supply chain management (SCM) is concerned with the relationship between a company and its suppliers and customers. It is characterized by interorganizational coordination: companies working jointly with their customers and suppliers to integrate activities along the supply chain to effectively supply product to customers. More developed SCM is indicated by systematic integration, i.e. standardized and automatic interorganizational interfaces. Information technology (IT) engenders such systematic integration by allowing more efficient and automatic information flow.This research focuses on electronic data interchange (EDI), an important class of IT used for interorganizational information transfers in the supply chain. Data from a survey of the food industry is used to examine the use of EDI with respect to interfirm coordination activities involving suppliers and customers. The influence of demographic characteristics on EDI use is also investigated. The results suggest that firms view EDI as a tool for improving efficiencies rather than as a tool for facilitating supply chain integration. There is also a surprising difference in firms use of EDI with customers vis-à-vis suppliers. Firms tend to be much more accommodating of the desires of their customers than of their suppliers.     

Development and validation of a measurement instrument for studying supply chain management practices

It is widely argued that competition is no longer between organizations, but among supply chains. Effective supply chain management (SCM) has become a potentially valuable way of securing competitive advantage and improving organizational performance. This research conceptualizes, develops, and validates six dimensions of SCM practices (strategic supplier partnership, customer relationship, information sharing, information quality, internal lean practices, and postponement). Data for the study were collected from 196 organizations and the measurement scales were tested and validated using structural equation modeling. It is hoped that this study will provide a parsimonious measurement instrument to assess the performance of the overall supply chain.     

电子商务环境下供应链整体绩效评价

电子商务环境赋予了供应链管理全新的内涵，它要求供应链管理的绩效评价必须确立新的视角。本文在对电子商务环境下供应链绩效的含义及特征研究的基础上，建立了电子商务环境下供应链整体绩效的多层评价体系。     

敏捷供应链的战略研究

首先从传统供应链发展状况入手,指出其存在的问题,进而提出了敏捷供应链;通过对敏捷供应链的特点分析,以及战略匹配理论的引进,论证了敏捷供应链的战略优势,为供应链的发展方向提供了依据。     

模糊综合评价法在工程供应链风险管理中的应用

风险管理是工程项目管理的重要内容,是维持工程供应链稳定运作的重要保证。以工程供应链为研究视角,分析项目全寿命周期管理的四个主要周期阶段与工程供应链的相互关联。再对其供应链各环节中的风险进行识别,通过运用模糊数学的相关理论,对各阶段识别出的六大风险进行模糊综合评价,找出工程供应链风险特征,并提出相应的应对策略。     

Investigating the value of information sharing in multi-echelon supply chains

Under the structure of multiple business entities, supply chain management (SCM) offers the external and internal integration of business processes in enterprises. The most important objective of SCM is to enhance the supply chain performance such as reinforcing the service level and increasing profit as well as reducing order cycle time and inventory. In recent years, due to the advancement of information technology, enterprises can manage the product flow and the information flow via economical and efficient mechanisms. The well-organized information sharing can enhance the supply chain performance and allow enterprises to refine their strategies of supply chain in order to maximize their profits. The previous studies pointed out the positive effect of information sharing on the efficiency of supply chain. However, relatively little literature focuses on the performance analysis for multi-echelon supply chain with various information sharing scenarios. By using the simulation technique, this paper models different scenarios of information sharing, and further analyzes the impacts of information quality on multi-echelon supply chain performance. In addition, this paper employs Data Envelopment Analysis (DEA) to integrate multiple performance measures to ensure the information sharing scenarios with enhanced performance.     

Enabling supply chain analytics for enterprise information systems: a topic modelling literature review and future research agenda

ABSTRACT

This paper provides a literature review of the research within the framework of 1) analytics,2) supply chain management, and 3) enterprise information systems, and relate the findings to competitive enablers. The findings are used to construct a future research agenda. The methodology is a systematic two-stage approach, based on a Smart Literature review framework using topic modelling. The research agenda proposes future research within the themes of 1) context, 2) cross-functional analytics, 3) cross-planning level analytics, 4) implementation and assimilation of analytics in EIS, 5) analytics and big data for SCM, 6) managerial aspects of analytics, and 7) data and system heterogeneity.     

Reviewing interfirm relationship quality from a supply chain management perspective

With the overlap of the interfirm relationship quality and supply chain management research in mind, this paper reviewed 100 recent, scientific, English-language papers on interfirm relationship quality based on a categorisation schema derived from a conceptual framework of supply chain management. We aim to contribute to the existing supply chain management literature by providing an insight into the connections of supply chain performance with buyer–supplier relationship quality from the relationship quality scholars’ perspective. Through content analysis, frequency and contingency analysis, we evaluated how the three relationship quality dimensions—information, operational, and relational dimensions—and the three types of supply chain performance—financial and market, operational, and relational performance have been reflected in the current interfirm relationship quality papers and how the scholars have tended to link them to each other. The results reveal that relational dimension plays a key role in SC relationship management and influences performance significantly. Information dimension will affect performance indirectly through relational dimension. However, the impact of the operational dimension on performance varies. In addition, buyers’ and suppliers’ perspectives on the relational drivers of their financial performance may differ. Based on the findings, we suggest promising avenues for future investigation of supply chain relationship and performance.

     

Co-ordination and integration mechanisms to manage logistics processes across supply networks

Literature on supply chain management (SCM) emphasises the importance of co-ordination and integration mechanisms to manage logistics processes successfully across supply networks. This requires managers to (1) know the driver variables that must be addressed, since they determine how such processes can be designed and managed; and (2) understand how co-ordination and integration mechanisms interact with such variables and—as a consequence—with logistics processes. The paper addresses the second issue, as it tries to explain how logistics processes can be structured and controlled across supply networks by leveraging co-ordination and integration mechanisms, with consequences for strategic and operational choices for both the individual companies and the whole supply network. This issue has been investigated by analysing three case-studies of SCM interventions on logistics processes across different supply networks, involving central firms as well as several suppliers and customers.     

Green supply chain management – food for thought?

ABSTRACT

This paper investigates the impact of green supply chain management (GSCM) practices on the performance of UK food retail small and medium-sized enterprises (SMEs). A quantitative approach using a non-probability sampling of 84 participants was employed. Based on the literature review, five hypotheses were developed and tested using the partial least square-structural equation modeling (SEM-Smart PLS 2.03) approach. The reviewed literature revealed that key internal drivers (ID) and external pressures (EP) stimulate organizations to initiate GSCM practices in UK food retail SMEs. Though empirical findings strongly supported the statement that ID influence GSCM practices, they did not show a significant relationship between EP and GSCM practices. Literature also suggests that practicing GSCM can help improve the efficiency, brand image (BI) and profitability, and thus improve the overall firm performance which is also empirically proved. This study helps enrich existing theories on SCM and organizational performance. As to practical impact, this study should facilitate SMEs in GSCM practices and thus help green the economy. While the findings of this study have limited generalisability as the data were collected from UK SMEs only and the sample size was comparatively small, this research establishes a foundation for further study in this domain.     

Supply chain management maturity and performance in SMEs

Supply chain maturity models attempt to disseminate best practices in supply chain management (SCM). One basic idea behind these models is that increased maturity will lead to improved supply chain performance, which in turn will lead to improved financial performance. There is, however, little empirical evidence about the relationship between supply chain (SC) maturity and financial performance, specifically in SMEs. The results of this study indicate that there is a strong relationship between SCM maturity and SC performance in SMEs, as well as some relationships between SCM maturity and financial performance. One conclusion is that if firms use maturity indicators in the Supply Chain Operations Reference areas to improve their processes, they will most likely achieve positive effects on supply chain performance and probably also on financial performance.     

Analyzing the sourcing literature: Over two decades of research

Sourcing is an essential component of purchasing and supply chain management and has been extensively studied by academic researchers. A comprehensive scholarly literature review of sourcing was undertaken to provide guidance for future scholars through an in-depth review of past research. A total of twenty journals were selected, and 520 articles addressing sourcing topics were identified from 1995 to the present. The review process identified seven major sourcing categories within the literature. These included: strategic and relational, transactional/tactical, sourcing tools, global, sustainability, services, and new product development. Each of the seven sourcing categories is separately discussed by focusing on main themes, theories and methods. Findings indicated that strategic and transactional categories received the most attention from researchers. The area of sustainable sourcing has increased the most dramatically, while sourcing tools proved the most stable over the four time periods studied. Over 120 different theories were used to explain sourcing actions, with transaction cost economics being the most prominent. Surveys and quantitative modeling were the two most widely utilized research methods. Finally, conclusions to our findings are presented.     

博弈论在供应链管理中的应用——现状与趋势

博弈论关注于包含冲突与合作的状态分析,随着供应链中企业间的竞争与合作不断增强,博弈论作为一种分析企业间相互竞争及相互合作的工具被广泛应用。文章在介绍了博弈论和供应链管理的相关性之后,将目前博弈论在供应链管理中的运用分为两大类：博弈论在传统供应链问题中的应用,以及博弈论在供应链网络均衡中的应用,并对相关研究现状进行了总结分析。最后,给出了未来的研究趋势。