让公众享有更多的旅游福利

一、旅游福利应成为重要的民生福祉 今年"十一"最为火爆的"黄金周",迎来了前所未有的旅行热潮,体现了人们对旅游的强烈渴望和旅游市场的强劲需求;同时,也暴露出交通拥堵、景区拥挤、接待不足、环境污染等一系列长假综合症难题.前段时间,旅游景点门票涨价也广受社会诟病.这些都表明,随着我国社会经济的不断发展和人民生活水平的日益提高,全民旅游时代正在到来,旅游已成为人们的一种生活方式,旅游也日益成为我国人民的重要需求和公民的基本权利,旅游越来越关系到大众的切身利益和根本利益,逐步成为国计民生的重要组成部分.     

本科层次旅游人才培养模式的创新

近年来,我国旅游高等教育面临一个极其尴尬的局面:本科层次旅游专业人才的"行业内就业率"持续走低,旅游产业对高素质专业人才的需求难以得到满足.解决这个问题的关键在于明晰旅游业本质属性及发展方向的基础上,科学定位本科层次旅游专业人才培养目标,不断创新人才培养模式. 一、旅游高等教育面临的严峻挑战     

基于空间正义的旅游公众参与机制与包容性发展

我国政府主导下旅游经济发展在某些领域带来了诸如社会排斥、利益分配不公等不正义现象.这违背了我国旅游业"民生产业""幸福产业"之定位和"人民群众更加满意"之产业发展目标,造成了旅游空间正义的缺失.基于"参与"和"共享"原则,探索旅游公众参与的有效机制,推动包容性发展,是解决我国旅游业发展中存在之社会矛盾和利益冲突的现实之需,是当前旅游业发展战略转型所要求的价值追求.     

需求泛化与信息共享驱动下的旅游产业深度融合

旅游产业是一种综合性的服务产业,产业融合是旅游产业的"天然"属性.随着时代的不断发展和进步,产业融合的社会基础、产业基础、技术基础发生了变化,因此,旅游产业融合的内容和方式也随之发生改变.同时,由于旅游产业具有鲜明的信息依赖型和信息先导型的产业特征,在网络信息化的时代背景下,旅游产业融合的进程明显加快、深度不断加深.携程旅行网、去哪儿网、蚂蜂窝旅游网等一批新型旅游产业组织形式的成功运营,在一定程度上说明了旅游产业融合的时代和产业特征——源于需求泛化和信息共享的深度产业融合.     

推进县域旅游产业发展的几点思考

旅游产业对于推进县域经济发展具有重要的现实意义,它能推动县域产业转型升级,促进乡村振兴和改善民生。然而,推进县域旅游产业发展又是一项系统工程,文章从要编制县域旅游产业发展的长期规划、要重视县域旅游产业发展中的人才问题、要完善县域旅游的基础设施、要打造县域旅游特色品牌、要理顺县域旅游产业发展的机制五个方面,提出了进一步推进县域旅游产业发展的对策。     

"民生改善"引领旅游发展方式转变

中国旅游业经历了从新中国建立时的外交业,到改革开放后的经济型产业,再到当前正在酝酿的国民休闲旅游计划,经历了从关注政治-经济-民生的历程,呈现出从单一注重经济功能转向关注经济、社会、文化、环境、人本等多元功能."民生改善"将引领中国旅游发展方式的转变.     

强化国家义务之《旅游法》立法理念创新——基于公民旅游权保障视角

我国传统的管制型政府(国家)背景下,立法在规制国家与公民关系时,以"公民基本权利-国家权力关系"为指针,立法者将侧重点放在国家权力规范设计上,突出国家权力对公民权利的保障。今天,随着"以人为本"法治理念与服务型政府建设的推进,我国服务型政府正取代传统的管制型政府,公民权利保障制度设计上必然走出传统的"公民基本权利-国家权力关系"理念,采取替代性"公民基本权利-国家义务关系"理念。2013年4月通过的《旅游法》作为综合性法律,适应新形势要求,全面规范了国家尊重、保护、促进公民旅游权之义务,呈现了规制"公民-国家"关系之国家义务强化趋势。     

葡萄酒文化旅游复苏振兴应对策略研究

由于旅游消费需求回暖和游客个性化需求增长，葡萄酒文化旅游迎来新的发展机遇，同时,游客消费方式的改变迫使葡萄酒文化旅游利益相关者做出变革以应对挑战。文章在分析外部环境的基础上，研究葡萄酒文化旅游复苏振兴应对机制，提出了如下应对策略：一是短期策略，保证葡萄酒文化旅游企业生存发展，做好现金流管理、风险防控和信心重建三方面工作；二是中期策略，通过文旅融合、智慧化改革和结构性改革驱动葡萄酒文化旅游企业融合改革；三是长期策略，促进葡萄酒文化旅游产业生态化。     

双层嵌套多元旅游业态概念模型初步研究

旅游业态概念是中国旅游界将零售亚态概念运用到旅游发展实际和科学研究之中,具有一定的创新性.文章在剖析零售业态三种概念的基础上,分析其空间、服务、层级属性,系统阐述旅游业态适合、耦合、集合三重概念,分析其递进和统一关系,构建双层嵌套多元旅游业态概念模型.双层指旅游业态分为经营形态内层和旅游产品表层两个层次,嵌套指旅游业态经营形态内层与旅游产品外层存在耦合和相互作用关系;多元包括提供产品相同、经营形态一致的多个企业构成一种旅游小业态和多种相互关联的旅游小业态构成一种旅游大业态两个方面.利用该概念模型,有利于探索旅游业态创新途径、理解产业层级和加强企业运营管理.     

中小旅游企业人力资源管理的问题和对策分析

<正>根据马斯洛需求层次理论,人们的物质需求得到满足后便会转向精神层次的需求。同时,随着国民经济日益增长,人们有足够的原始资本用于追求更高层次的精神活动,参与能够满足自身休闲度假需求的旅游活动。因此,大量中小旅游企业如雨后春笋般涌现,为游客提供各种旅游产品,但许多旅游产品由于高度雷同而无人问津,导致资源、人力、财力浪费。对此,旅游企业需要引进一批高素质人才,打造具有创新性的旅游产品。因此,人力资源管理是中小旅游企业发展的重中之重。文章分析人力资源管理对于中小旅游企业生存和发展的作用,结合笔者的实际工作经验,针对相关问题给出解决对策,希望可以给国内中小旅游企业开展人力资源管理提供一些借鉴。     

The effects of leadership style on employee well-being in hospitality

We conducted a study to test the notion that transformational leadership style is more effective than transactional leadership style by fostering employee well-being (enhancing quality of work life and life satisfaction as well as increasing organizational commitment and decreasing employee burnout. We surveyed 443 employees at 5-star hotels in Turkey. The results provide support for the positive effect of transformational leadership in the hospitality industry, which implies that hospitality managers should be trained to use a transformational leadership style to enhance employee well-being.     

Impact of generativity on museum visitors' engagement,experience, and psychological well-being

The increasing importance of museums has attracted scholars and industry practitioners to focus more on museum tourists. Visiting museums has become a means to meeting the generative needs of tourists. Therefore, this study investigated generativity, defined as guidance and care for the development of the next generation through self-expanding forms, and its impact on engagement, experience, and psychological well-being. Seventeen semi-structured interviews were conducted with tourists at the Macau regional art museums to verify and enrich the generativity measurement scale of museum tourists. Subsequently, structural equation modeling was performed on questionnaire data of 416 art museum tourists in Macau. The results revealed that generativity directly affects engagement, experience, and psychological well-being. Moreover, engagement directly affects experience and psychological well-being, and experience directly affects psychological well-being. Additionally, engagement and experience are mediating variables between generativity and psychological well-being. Theoretical contributions and practical implications are provided accordingly.     

乡村"流动饭店"的业态类型、流动规律及流向动因分析

通过分析传统饭店餐饮业在满足乡村农家节事活动选择取向上发生的变革,本文研究了流动饭店这一新型餐饮业态的内涵,考察了相关文献,论述了"流动饭店"的业态类型、特点、流向规律和流向动因,提出了如何建立乡村"流动饭店"科学发展的保障机制.     

The influence of customer-to-customer interactions on elderly consumers’ satisfaction and social well-being

This study highlights the valuable role the hospitality industry can play in addressing a societal problem by studying how social interactions between elderly consumers and other customers influence the satisfaction and social well-being of the former. The data were collected from 268 elderly consumers in local coffee shops in the United Kingdom using a self-administrated questionnaire. The findings reveal that elderly customers’ interactions with other customers have a direct effect both on customer satisfaction and social well-being. They also show that social interactions with other customers have both direct and indirect effects on the social well-being of elderly customers. The study provides good evidence for how commercial hospitality settings can serve as a space for social exchange that helps to alleviate social isolation.     

中国出境旅游"双高"格局与政策取向辨析——兼与戴学锋、巫宁同志商榷

中国出境旅游的高增长和高消费现象引发了对出境旅游不经济性的讨论.本文通过与"中国出境旅游高速增长的负面影响探析"一文作者的商榷,认为出境旅游的迅速发展是我国现阶段宏观经济发展的必然结果,属于"补涨"性质;出境旅游消费存在"虚高"现象;出境旅游的发展为我国旅游业跨国经营创造了有利条件,而跨国经营是克服出境旅游不经济性的最佳途径.     

国际旅游地理的最新进展

长期以来,人们都认为旅游业是极富韧性的产业。在过去几十年中,旅游业虽然遭受了许多打击,但是依然呈现增长的态势。国际旅游地理研究也呈现蓬勃发展的态势。2020年以来的全球新型冠状病毒肺炎疫情对旅游业产生了巨大的影响,旅游地理研究也发生了相应的改变。本文对近十年来旅游地理学研究的主要领域进行了回顾,探讨在Covid-19影响之下,该学科于未来几十年中主要关注的问题。本文指出即便在全球疫情的严峻形势下,旅游地理方面长期关注的许多关键问题仍然具有重要的现实意义,例如旅游的影响、作用及其与可持续发展目标的关系,旅游与气候变化,近几十年及未来几十年旅游的地理尺度变化等。疫情影响下,旅游地理会更多地关注如何实现“更好的旅游业”、迅速崛起的旅游服务数字化和社交媒体对旅游业的影响以及旅游业的韧性。从与地理学的其他分支学科相比被边缘化,这场全球疫情以多种方式表明,休闲和旅游业从来都不是边缘产业,而是一个重要的经济产业,它不仅有助于人们的社会福祉,也有助于提升人们的幸福感。     

A strategy for enhancing senior tourists’ well-being perception: focusing on the experience economy

This study was designed to examine how to form well-being perception in the senior tourism industry. More specifically, this study proposed (1) the casual relationships between four dimensions of the experience economy (i.e. education, entertainment, esthetics, and escapism) and well-being perception, (2) the effects of well-being perception on consumer attitudes toward a brand, brand attachment, and brand loyalty, and (3) the moderating role of advertising effectiveness. Data were collected from 323 senior tourists in Korea. The results showed that all of the four dimensions have a positive influence on well-being perception, which in turn positively affects outcome variables. Lastly, this study found that advertising effectiveness has an important moderating function in the relationship between education and well-being perception.     

广州琶洲地区展馆搭便车现象研究:成因及影响

广州琶洲地区由原来的城中村转换为现在的会展举办区域,在基础和配套设施尚不完善的情况下,展馆投资热情高涨,出现很多展馆搭便车现象,被业界称为馆外馆,琶洲地区因此短期内土地快速增值.文章力图解答馆外馆搭便车现象产生的理论成因,以及这种现象对广州市会展业产生的影响.该研究历时一年半的调研和70人的访谈,得到如下结论:(1)从成因来看,展馆搭便车的主要对象是广交会,而且广交会作为准公共物品,具有很强的正外部性,被搭便车不可避免；地方政府默许态度成为馆外馆搭便车现象的内化力量,同时由于广交会已经形成很强的参展制度路径依赖,使得已有的利益格局难以突破,也为搭便车者的生存创造了条件.(2)从影响来看,馆外馆搭便车现象对广州市整体会展业影响是弊大于利的,最终将影响其可持续发展.该研究是对已有研究的补充,同时对于中国展馆建设及管理也具有很强的现实意义.     

The interface between hospitality and tourism entrepreneurship,integration and well-being: A study of refugee entrepreneurs

Previous hospitality and tourism entrepreneurship research has emphasized the economic and financial outcomes of entrepreneurship whilst paying less attention to social outcomes. Specifically, minimal academic attention, both in mainstream entrepreneurship research and hospitality and tourism scholarship, has been paid to entrepreneurship as a means to facilitate the integration of refugees and enhance their well-being. To address this gap, this study aims to showcase how entrepreneurial activities in the hospitality and tourism industry contribute to the integration and subjective well-being of entrepreneurs. Drawing on data collected through 38 semi-structured interviews with Syrian refugee entrepreneurs in Turkey and the UK, the findings reveal that several factors influence the contribution of entrepreneurial activities to the integration of entrepreneurs and their families within the host society. Entrepreneurial activities also appear to have positive spillover effects on subjective well-being. This paper offers new insights into the social outcomes of hospitality and tourism entrepreneurship by conceptualizing and empirically supporting the relationship between hospitality entrepreneurship, integration and well-being.     

基于博弈论的“泛珠三角”区域旅游协作问题研究

泛珠三角区域旅游协作是一项需要"9+2"各方和国家相关部门通力合作、共同推进的系统工程.借鉴博彝论和帕累托最优理论的方法和模型,厘清泛珠三角区域旅游协作中存在的问题和障碍,创建一套科学的旅游产业政策和旅游协作机制.在不同类型的区域,制定盖剐灵活的旅游产业政策,从而实现泛珠三角区域旅游协作的理想状态--区域均衡.