Drivers influencing farmer decisions for adopting organic or conventional coffee management practices

Colombia is one of the world’s most important producers of Arabica coffee (Coffea arabica), whose coffee-growing zone coincides with a biogeographic hotspot of biodiversity. Given that coffee agroecosystems are grown by both organic and conventional schemes of management in Santander, a region which produces coffees with specialist distinctive flavours, this study aims to better understand the factors that influence the adoption of these different schemes of management. A combination of ethnographic techniques and quantitative methods were used to examine the predominant drivers of adoption and revealed farmer perceptions associated with coffee farming, and the complexity of interacting factors, that surround their decision making. The results of qualitative analysis suggests that social identity of coffee growers, the existence of farming spaces (lived, perceived, rationalised), the influence of coffee institutions, attitudes about management practices, and social relations of production, all play an important role in the process of decision making. In quantitative terms, we identified 18 socioeconomic drivers, some with interacting effects that had significant influence on the decision to adopt either organic or conventional practices. In particular, at local scale, important factors were technology availability, the type of landowner, formal education of farmers, the role of institutions, membership of community organisations, farm size, coffee productivity and the number of coffee plots per farm. Likewise, economic drivers, such as crop profitability, determined how farmers are involved in trade and market networks at broad regional, national, and international spatial scales. By adopting a more integrated approach, combining qualitative and quantitative methodologies, we characterised the complexity of factors that influencing adoption of coffee management schemes and show that not only financial factors but also a variety of other social factors drive farmer decision making. Identifying the most influential behavioural drivers provides policy with opportunities to better support farmer livelihoods.     

The influence of lead indicator strength on the use of nonfinancial measures in performance management: Evidence from CEO compensation schemes

Nonfinancial measures (NFMs) are a common feature of strategic performance management frameworks. We examine the role of one widely used NFM: customer satisfaction, in one aspect of strategic performance management: CEO compensation schemes. Drawing on agency theory precepts, we hypothesize that the extent to which firms link CEO compensation to customer satisfaction is influenced by satisfaction's ability to act as a leading indicator of future profitability (lead indicator strength). We further hypothesize that the extent to which customer satisfaction's lead indicator strength influences the weighting of satisfaction in CEO compensation schemes has a positive influence on future shareholder value. Our empirical results offer strong support for both hypotheses and extend research on the use and efficacy of NFMs in CEO compensation schemes. Copyright © 2013 John Wiley & Sons, Ltd.     

'Them and Us': Social Psychology and 'The New Industrial Relations'

This article sets out to examine the impact of 'new industrial relations' techniques on worker attitudes to management and to worker-management relations. We found 17 case studies of share schemes, profit-sharing, quality circles and autonomous work-groups which reported relevant evidence on worker attitudes. Although workers often welcome new industrial relations techniques, there is very little evidence of any impact on 'them and us' attitudes. Drawing on social-psychological theories of attitude change, the persistence of 'them and us' attitudes can be explained by the ways in which new industrial relations techniques have been implemented and managed in organisations. Workers have often lacked choice over participation in new schemes; there has been a lack of trust between the parties involved, together with inequality in status and benefits and a lack of institutional support for the schemes among senior management. It is argued that these conditions explain the failure of new organisational initiatives to bring about changes in 'them and us' attitudes.     

Choosing the battles: The economics of area wide pest management for Queensland fruit fly

“Surely the best way to meet the enemy is head on in the field and not wait till they plunder our very homes” Oliver Goldsmith (1730–1774).Area-wide management (AWM) of crop pests is an alternative strategy for pest control to reliance on the uncoordinated control decisions of farmers. Relative to uncoordinated pest control, AWM has been shown to be cost-effective and, by reducing pesticide use, environmentally beneficial. The fact that AWM schemes provide imperfect public goods and are prone to free-riding means that most successful schemes depend on government funding, regulation, coordination and management. The economics of AWM concerns the economics of information and time in complex bioeconomic settings. This paper explores the economics of AWM in relation to Queensland fruit fly (Qfly), Bactrocera tryoni (Frogatt), a damaging pest and a major barrier to Australian trade in horticultural produce. We analyse the economics of roadblocks, surveillance and eradication. The results show that returns from tighter roadblocks are greater than returns from increased surveillance and enhanced eradication capacity. These results depend on market access rules, the spatial extent of the pest free area, the horticultural commodities at risk, and pest ecology.     

Accounting for Cross‐Country Differences in Employee Involvement Practices: Comparative Case Studies in Germany,Brazil and China

Employee involvement is a contested concept in organizations. While the mainstream of the research debate has focused on measuring the strength of employee involvement (EI), this article emphasizes the existence of very different forms of EI. It draws on case studies of the German, Brazilian and Chinese plants of a German automobile manufacturer to analyse forms of EI and to investigate their societal determinants. The article reveals considerable differences in the design of employee involvement between the self‐organization model and the competition/social involvement model. It shows how industrial relations and cultural factors lead to these very different approaches.     

Improving global spare parts distribution chain performance through part categorization: A case study

Spare parts inventory management is a complex problem and in most cases part categorization is needed to create a manageable number of control groups to focus management efforts more effectively. Usually multi-dimensional or multi-criteria classifications are used, and there are several examples of classification schemes available in the literature. The complexity increases even more when taking into consideration that a distribution chain consists of many parties. Thus, in addition to internal inventory control factors, external factors such as supplier performance, customer behavior and related demand patterns affect the controllability of the various parts.In the paper we try to expand existing classification schemes that cover only one part of the supply chain into a decision tool covering three sides of the chain: the company's distribution center with its internal processes, supplier with supply processes and customer with demand processes. The complexity that is created by the expanded view is reduced by considering two separate links: demand link and supply link. At first the links are analyzed separately considering the most relevant factors of each one and afterwards they are combined into a categorization matrix to classify the parts.The categorization scheme is tested in a large international company for improving its spare parts distribution chain performance. In the case company's demand link, part value and demand variability were used as the factors to create seven categories. In supply link, three categories are created by using availability risk of the material as the categorizing factor. The spare parts distribution chain performance is analyzed with service performance and stock-out cost key performance indicators before and after improvement actions. Finally, it is discussed how widely the insights from the case experience can be generalized towards developing a generic management tool for such a complex situation.     

住宅小区公用电力设施的公益信托管理模式

住宅小区的用电问题蕴含了对用户的权利保障和社会公共利益维护的双重意义。以“四统一”为特色的供电服务管理方式的创新,在一定程度上解决了原有体制下供电服务的弊端,但尚需基于现行法律寻求充足健全的法理基础。通过对“四统一”模式下住宅小区供电设施建设管理中有待解决的问题及其法律关系的分析,提出对公用电力设施采取公益信托进行管理是可能的路径选择。     

Industrial Relations in Privatized UK Mining: A Contingency Strategy?

This paper explores variations in the pattern of colliery level industrial relations following the privatization of British Coal in four pits operated by the largest coal mining company in the UK. Differences are explained in terms of the competing institutions representing mineworkers and, most significantly, in relation to whether the mode of acquisition of the colliery required the management to maintain existing terms and conditions as a result of the Transfer of Undertakings (Protection of Employment) Regulations 1981.     

Development and Validation of a Forced Choice Emotional Intelligence Measure for Chinese Respondents in Hong Kong

Emotional intelligence (EI) has been an emerging topic for psychological, educational, and management researchers and consultants in recent years. Unfortunately, there have been relatively few empirical studies on EI conducted with scientific rigor, especially in Asia. A recent study clarified the definition of EI as a set of mental abilities related to emotions, and developed a self-report EI measure by demonstrating the relationships between EI and life satisfaction, job performance, and job satisfaction for Chinese respondents. To facilitate future EI research and EI-related human resource practices in Asia, we develop an alternative EI measure in this series of four studies using forced choice items. Scenarios with alternative responses showing different levels of EI were generated in the first study, and 20 items were selected empirically. In the second study, pairs of abilities were generated and 20 EI items were paired with various ability facets. In the third study, we examined the social desirability of the 40 items developed in the first two studies. In the fourth study, these 40 EI items were cross-validated. The results indicated that this forced choice EI-scale had acceptable convergent, discriminant and predictive validity using life satisfaction, job performance, and job satisfaction as criterion variables. We discussed the implications of our findings in the conclusion.     

Metatheory of network management: A contingency perspective

This paper introduces a metatheoretical, contingency-based framework of inter-organizational network management. We define four basic network management functions and suggest that they are universal to all inter-organizational networks. We argue that management tasks, derived from more general management functions and contingent upon network characteristics, differ according to network type. We further argue that the roles that different actors in a network can adopt depend on their resources and capabilities. The framework contributes to the emerging theory of network management by clarifying the connections between its different conceptualizations and layers. A clear implication of the framework is that it is fundamentally useless to argue that networks cannot be managed. Networks are being managed, all of the time. However, we agree that the extent to which networks can be managed differs from one network to another along with the managerial tasks employed.     

Risk management system in business relationships—Polish case studies

The article discusses the problem of risk management in business relationships. The authors' research (including a case study analysis of 5 different relations) enabled them to identify and characterize the risk management systems based on a combination of formal control and relational mechanisms. In the authors' research it has been assumed that relational risk has a negative influence on the cooperation results and therefore it should be a subject of management. The main objective is not to avoid taking risk in relationships, but to reduce it to the minimum possible level. Companies' cooperation, including partnerships with different entities and participation in business networks, is an immanent characteristic of contemporary business. Therefore managers should look for the most efficient methods of dealing with additional relational risk and opportunistic behavior of potential partners.In the paper the case study analysis of five relationships of companies operating on Polish market was presented. The main objective was to demonstrate the relation between the level of trust and the intensity of formal control (including contract and formal monitoring). The range of social control applied in analyzed relationships was also an important issue of consideration.The research presented in the paper indicated that companies located in Poland in order to reduce relational risk aimed at diversification of its partners or full integration. Managers often underlined their fear of being dependent on one particular partner. This phenomenon could comprehensively decrease the advantages of intensive and deepened inter-organizational cooperation in Poland. Furthermore, the research demonstrated the decisive role of relational mechanisms and limited significance of contract in business relationship risk management. However, relatively higher importance of contract was observed in unbalanced relations between partners representing diverse bargaining power. A positive relationship between application of relational tools and cooperation results was identified as well.The aim of the paper is to demonstrate the nature of the relationship risk management system and the role of particular mechanisms that enable to reduce risk and its negative influence on cooperation results.     

Twenty Years of the Journal of Product Innovation Management: History, Participants, and Knowledge Stock and Flows

The Journal of Product Innovation Management (JPIM) serves as a marketplace for science‐based, innovative ideas that are produced and consumed by scholars and businesspeople. Now that JPIM has existed for 20 years, two intriguing questions emerge: (1) How has the journal evolved over time in terms of knowledge stock, that is, what are the characteristics of the growing stock of knowledge published by JPIM over the years; and (2) how has the journal evolved in knowledge flow, that is, how is JPIM influenced by other scientific publications and what is its impact on other journals? In terms of knowledge stock, over 35% of the articles published over the 20 years investigate processes and metrics for performance management. The next most frequently published area was strategy, planning, and decision making (20%), followed by customer and market research (17%). The dominant research method used was a cross‐sectional large‐sample survey, and the focus most usually is at the project level of the firm. The large majority of JPIM authors (60%) have a marketing background, with the remaining 40% representing numerous functional domains. Academics at all levels publish in JPIM, and though most authors hail from North America, the Dutch are a significant second group. JPIM was analyzed from a knowledge‐flow perspective by looking at the scientific sources used by JPIM authors to develop their ideas and articles. To this end a bibliometric analysis was performed by analyzing all references in articles published in JPIM. During 1984–2003 JPIM published 488 articles, containing 10,314 references to journals and 6,533 references to other sources. Some 20% of these references (2,020) were self‐references to JPIM articles. The remaining 8,294 journal references were to articles in 287 journals in the fields of management (25%), marketing (24%), and management of technology (14%). However, it should be pointed out that many domains were dominated by a limited number of journals. The second component of knowledge flow concerns the extent to which the ideas developed in JPIM are consumed by other authors. Again, bibliometric analysis was used to analyze data from the Social Sciences Citation Index (SSCI) about citations to JPIM in other journals. For the period 1984–2005, the SSCI registered 7,773 citations to JPIM in 2,067 articles published in 278 journals (including the 2,020 self‐citations in JPIM). The functional areas most frequently citing JPIM are management of technology (25%), marketing (15%), management (14%), and operations management and management science (9%). Again, several domains were found to be dominated by a limited number of journals. At the level of individual journals the analysis shows a growing impact of JPIM on management of technology journals. The knowledge‐flow analysis demonstrates how JPIM functions as a bridge between the knowledge from various domains and the body of knowledge on management of technology. It suggests a growing specialization of the field of technology innovation management, with JPIM being firmly entrenched as the acknowledged leading journal.     

Manufacturers need to show greater commitment to customer service

In order to improve their competitiveness, firms are being advised to be more responsive to customer needs, and there is evidence that customer service is becoming one of the key management issues of the 1990s. This article examines what manufacturing companies in the U. K. are doing in terms of customer service compared with managerial guidelines in the literature. The key concepts that have been advocated to make organizations more responsive and customer-driven are identified, and the extent to which this advice is followed is evaluated by conducting an empirical study of manufacturing companies. This comparison between what is preached in the literature and what is practiced by managers suggests that although managers may pay lip service to customers, their actions fall a long way short of what is required to be a customer-driven firm. The managerial implications are discussed.     

The role of senior management in opportunity formation: Direct involvement or reactive selection?

Research Summary : Much research suggests that entrepreneurial opportunities in established firms result from bottom‐up initiative in a diverse workforce, senior management's main role in the entrepreneurial process is to select among opportunities generated in the bottom‐up process, and it should refrain from directly getting involved in this process. We develop an alternative and more active view of the role of senior management in the opportunity formation process in which senior management intervenes in the entrepreneurial process to resolve coordination and collaboration problems across initiatives and decide on resource allocation. We proffer rival hypotheses concerning the effect of such senior management involvement in the entrepreneurial process. Specifically, we hypothesize that the positive relations between bottom‐up initiative/employee diversity and opportunity formation are positively (negatively) moderated by such direct involvement by senior management. We examine these ideas using two matched data sources: a double‐respondent survey of CEOs and HR managers and employer–employee register data. We find support for the view that senior management involvement positively moderates the relations between bottom‐up processes/diversity and opportunity formation. Managerial Summary : What are the processes through which entrepreneurial opportunities emerge in established companies? Research has pointed to diversity and bottom‐up initiative, but our understanding is limited with respect to what senior managers should do to optimally promote entrepreneurship in such companies. In one view, senior management should keep a distance and limit their involvement to picking the best opportunities out of those they are presented with in the bottom‐up process. In contrast, we argue that given bottom‐up initiative in the context of a diverse workforce, senior management should play a more direct role in the entrepreneurial process. The reason is that senior‐management involvement at early stages of the opportunity formation process is required to handle the management challenges arising from diversity and bottom‐up initiative. Overall, our study suggests that firms that wish to seize the potential benefits (in terms of entrepreneurial opportunities) of having a more diverse workforce and more bottom‐up initiative need senior managers that directly engage in the entrepreneurial process.     

Union Representatives in Labour–Management Partnerships: Roles and Identities in Flux

This study examines the challenges met by union representatives (URs) who have to reconstruct their traditional role in the context of labour–management partnerships. They are innovators involved in the transition to renewed labour relations. Identity issues and role conflicts are examined through an in‐depth analysis of the process involved in assimilating this new role in unionized organizations. The results suggest that URs subordinate the partner role to the interest representation role. Interviews suggest that this enhanced union legitimacy. Some blurring of traditional social categories such as those of employee or employer is possible to the extent that the relations between the actors are founded on interpersonal relations.     

现代企业雇佣关系模式的变革、冲突及其管理策略研究

外部劳动力市场主导的雇佣关系模式中的企业雇佣管理法则迥异于内部劳动力市场主导模式，新的雇佣关系模式破坏了雇主和雇员之间的心理契约，互惠关系被打破，企业在员工管理中面临四大在原有雇佣管理理念中难以自圆其说的两难问题。新的互惠关系的达成和维护成为雇佣关系达成新的平衡的关键。该研究认为，可雇佣性成为新的互惠关系形成的关键，围绕可雇佣性提升建立新的员工管理理念和系统成为企业在外部劳动力市场主导的雇佣关系模式中的雇佣管理策略。     

Toward a guanxi-bases view of structural holes in sales gatekeeping: A qualitative study of sales practices in China

Sales managers often engage relational gatekeepers who connect personally with key managers or decision-makers in the client organization to broker the structural holes (‘absence of direct connections’) in sales relations in closely-knit networked markets. Based on interviews with fourteen local sales managers working for foreign companies and seven local gatekeepers in China, we aim to understand how different types of guanxi (‘particularistic personal ties’) bases and related social ties interact with one another, and together bridge structural holes in the sales management. We develop propositions to capture the essence of approaches, bases, rules, and rewards in sales gatekeeping (which refer to a process that involves the facilitation provided by relational gatekeepers in social and business interactions between a sales manager and a client manager in sales). We further develop a framework for understanding the differences in terms of guanxi bases and gatekeeper ties between homogeneous and heterogeneous structural holes in sales gatekeeping. This new framework has important theoretical and practical implications, as it allows researchers and practitioners to evaluate the guanxi-base characteristics of structural holes in business networking in China, and to determine the appropriate gatekeeper tie for the different purposes of gatekeeping (symbolic vs. reciprocal) in sales management.     

Land rights,gender equality and household food security: Exploring the conceptual links in the case of India

This paper seeks to critically examine the conceptual linkages between the issue of land rights for women, with household food security on the one hand and gender equality on the other. After a brief analysis of shifts in both international and national policy discourse and practice in terms of control over land as vital for food security, it seeks to analyse the implications of this for gender relations. The paper argues that in a context of diversified rural livelihoods, the contribution of agricultural production to household subsistence has been declining. This trend has been reinforced by a decline in public investment, stagnant growth and fluctuating prices for agricultural products. Men have been able to access the better paid, non-farm jobs, while leaving women behind to manage agricultural production. The renewed link between production and food security in agricultural policy has however meant allowing men not to have responsibility for household food security. While a right to land for women is a positive development, it appears also to be leading to an enhancement of work burdens, without much change in terms of status or decision-making authority.     

Legacies,Conflict and ‘Path Dependence’ in the Former Soviet Union

This article analyses management–union–worker relations in a foreign‐owned Moldovan clothing factory. Studies of post‐socialist industrial relations have focused on explaining labour quiescence, advancing ‘path dependence’ and ‘Soviet legacy’ arguments. These draw attention to strong links between management and unions, and weak relations between the latter and workers. We show how the union has, in one case, drawn creatively on Soviet legacies to develop strong articulation between itself and women workers. This was part of a wider adaptive strategy within which the union transformed the meaning of previous functions and developed novel ones. The outcome is a well‐organized representative union capable of challenging management at the negotiating table, as well as on the shop floor. This seems unlikely to be universal but equally unlikely to be unique.     

The next stage of U.S. communications policy: The emerging embedded infosphere

The United States needs to reimagine the basic principles of its telecommunications and information policy to fit an emerging society in which networking and intelligence are embedded into an increasing number of everyday things which constantly monitor and measure our lives. This emerging environment is an always-on, ubiquitous, integrated system comprised of the Internet of Things, Big Data, Artificial Intelligence/Intelligent Systems and the Intercloud, which act together as a single system, referred to here as the “Embedded Infosphere” (EI). This development is driving the latest stage – the third – in the evolution of U.S. communications policy.Each of the components of the EI presents unique challenges, but the greater concern is all of them acting in concert. These developments bring into focus many topics that have been outside the traditional communications policy envelope, and exceed the portfolios of existing agencies and institutions. This article envisions a new “EI policy space,” grounded in established societal values, and built on the experience of the previous stages.There are appropriate policy responses to each of the challenges, but these responses need to be seen in a holistic perspective, as they are all interconnected. Many of the issues such as privacy, security, consumer protection, and data stewardship are common across several elements. The larger goal is to establish a framework for an integrated policy structure which can address unpredictable emergent conditions, while allowing markets to flourish without unduly burdensome regulations, restrictions or uncertainties.This articles suggests a high-level analytical framework of criteria against which proposed EI policies can be measured. While there may be no “perfect” policies, some may be better (or worse) than others. It also offers a political process designed to incorporate the concept of the EI into national policy thinking. This approach should be implemented through a series of steps and should provide flexibility for development. The initial step is a process by which the EI can be acknowledged, its development analyzed, and the national interests institutionalized. The U.S. Senate has already initiated this process with the pending “DIGIT” Act, designed to bring together the core federal stakeholders and open a policy discourse which will be expanded over time to other key stakeholders. This should lead to the development of a national EI strategy.Since the EI is progressively global, the article suggests how both the normative and regulatory dimensions can be approached in the global context. It raises the possibility of a restructured ICANN “Empowered Community” as a possible venue for developing policies and recommendations in this area. It notes that since global unanimity is unlikely, non-governmental regimes will likely develop to address the unresolved policy interstices.