分析人力资源管理与心理契约的关系

心理契约是人力资源管理中一项重要的管理手段，其重要性已经越来越受到人们的关注。心理契约与人力资源管理是相互影响的，优质的人力资源管理会强化这种契约，同样，心理契约的稳定也会直接影响人力资源管理效能。如何把握好公司利于与心理契约之间的关系对组织能否留住人才和组织的有序良好发展都有很大关系。     

心理契约与员工满意度关系的实证研究

文章通过问卷调查收集相关数据,采用定量分析方法,分析心理契约和员工满意度之间的关系。研究发现心理契约与员工满意度之间存在高度正相关的关系,心理契约的各构面中个人发展因子、工作本身因子、人与人之间关系因子与员工满意度显著相关。最后本研究提出一些基于心理契约提高员工满意度的建议。     

基于心理契约的绩效管理

随着企业人力资源管理水平的提高,多种绩效管理方式不断融合,在为企业战略目标实现提供支撑作用的同时,也遇到了自身发展的瓶颈。本文从高科技企业绩效管理方面的状况出发,探讨了目前绩效管理弊端产生的原因,分析了心理契约与绩效管理之间的关系,阐述了构建基于心理契约的绩效管理方式。     

初论心理契约和经济契约的耦合

心理契约和经济契约是联结企业与员工关系的纽带,两者共同组成企业的契约系统.企业通过招聘预告、差异化激励、情感管理和动态契约管理等措施,营造"场"效应,实现经济契约和心理契约的耦合,最终可达到人与企业和谐发展的目的.     

基于心理契约的人力资源管理探析

现代企业管理中,人力资源作为企业竞争的主导力量,其中员工心理契约问题受到越来越多地关注。大量阅读文献资料后,发现人力资源管理活动(如:招聘、培训、绩效等)对员工心理契约的影响深远。文章通过对心理契约理论的介绍,结合心理契约与人力资源管理的影响关系,从人力资源管理六大模块的角度出发,分析提出防止员工心理契约违背的有效措施,提高其工作满意度,以此来长效保障企业管理活动的顺利进行,战略目标的长远发展。     

浅谈如何培育与维护相容的心理契约

心理契约对组织成员的心理行为有一定的引导和约束作用。单位组织不能只运用有形契约手段,还可以运用心理契约手段来管理约束其成员,以引导成员的心理行为朝着有利于组织管理的方向发展。相容的心理契约对于单位组织管理能起到角色关系定位、增进互信、行为导向、行为约束、安定军心、稳定队伍和鼓舞士气的作用。相容的心理契约需要培育与维护,单位组织应重视签约与入职培训时加强相容的心理契约的培育,管理制度与管理办法的制定与执行应维护原已相容的心理契约,并应通过组织行为措施强化与巩固。     

如何维护与知识型员工的心理契约

心理契约是组织和个人双方对彼此之间付出与回报的一种主观心理约定,其约定的核心成分是双方隐含的、非正式的相互责任.这种责任是没有明确规定和成文的.心理契约是协调劳动关系的隐性契约,是和谐劳动关系的基础.和谐的劳动关系在一定程度上是心理契约管理得当的结果.     

跨文化企业的心理契约构建——以合资企业A公司为例

文章基于跨文化管理理论，讨论了跨文化对于心理契约类型和心理契约违约态度的影响以及跨文化心理契约构建的动态过程。     

民营企业员工的心理契约管理

心理契约是存在于员工与组织之间的除雇佣合同之外的一种重要关系。实践证明,民营企业的管理者对心理契约的忽视和破坏将直接导致员工的不满与流失。笔者在本文中不仅介绍了心理契约理论,还探讨了心理契约对民营企业员工管理带来的影响,引进心理契约的概念作为民营企业员工管理的新视野,为组织行为和人力资源管理提供借鉴作用。     

心理契约管理的新思路

在组织变革时代,员工与组织之间心理契约的变化对雇佣关系产生了深远的影响,而且给企业人力资源管理带来了新的挑战.本文作者以心理契约管理模式为线索,分析了心理契约管理对员工态度和行为的影响.     

组织行为与企业员工心理契约管理

文章拟通过对近年来组织行为和人力资源管理领域中兴起的组织中的心理契约问题的研究,探讨组织行为与员工心理契约的关系,并提出心理契约管理的方法,希望对提高组织管理绩效有所帮助。     

新经济环境下员工忠诚度管理——论心理契约构建的重要性

现代企业管理中,企业员工的忠诚度会影响企业经营目标的实现,而心理契约对员工的行为、忠诚度有着决定性的影响。本文主要探讨新经济环境下企业管理中员工的忠诚和"心理契约"的关系,并阐述了有效的心理契约管理如何提升员工的忠诚度,最后根据研究结果给出员工与企业如何共建"心理契约"的建议,为企业领导者及后续研究者提供参考。     

平台企业网约工心理契约的潜在类别与群体差异

为探讨平台企业与网约工之间的关系属性,基于心理契约理论及相关研究,开发了互联网平台企业网约工心理契约的结构化问卷。以网约车司机和网约配送员为调研对象,在15个城市获取367个样本数据,采用潜在类别分析技术(LCA)对平台企业网约工心理契约的潜在类型进行细分,分析平台企业网约工的心理契约差异。结果发现,网约工心理契约分为3种类型:低期望型、高期望型和随机期望型。3种心理契约类型在文化程度、工作类型、工作平台和工作感受4个指标上存在统计学上的显著差异。研究建议:平台企业要关注网约工的心理诉求,根据网约工的心理契约类型采取多元化雇佣模式;网约工要认识到网约工作的风险,做好经济契约和心理契约管理;政府部门要督促平台企业履行雇主责任与社会责任,保障网约工的基本劳动权益。     

员工心理契约契合度及其评价

作为维系员工与组织关系的心理纽带,员工心理契约的主观期望与实际感知的吻合程度直接影响到员工对于组织的态度与行为。以往文献中对员工心理契约主观期望与实际感知吻合程度的研究缺乏系统性。本文引入心理契约契合度概念,对员工心理契约主观期望与实际感知吻合程度进行测量,提出了构建心理契约契合度评价指标体系的思路及测量方法,最后结合某军工研究所某研发团队的实际情况,对成员心理契约契合度进行了评价。该研究为组织衡量员工心理契约主观期望与实际感知一致性的度量提供了科学依据,增强了心理契约在实际管理工作中的应用性。     

Communicating the psychological contract: an employer perspective

The concept of the psychological contract, with its focus on the exchange of perceived promises and commitments, is increasingly used as a framework to study the employment relationship. Yet research has predominantly focused on employee views and has largely neglected the organisational perspective and the management of the psychological contract. This article begins to redress the balance by reporting a study, based on a survey of 1,306 senior HR managers, that explores the management of the psychological contract and in particular the role of organisational communication. Three distinct and relevant aspects of organisational communication are identified, concerned with initial entry, day‐to‐day work and more future‐oriented, top‐down communication. Effective use of these forms of communication is associated with what managers judge to be a clearer and less frequently breached set of organisational promises and commitments, as well as with a fairer exchange and a more positive impact of policies and practices on employee attitudes and behaviour. The findings are discussed within the context of the wider literature on psychological contracts, organisational culture and HRM. The study confirms that the psychological contract offers managers a useful framework within which to consider and manage the employment relationship.     

How Adult Attachment Styles Relate to Perceived Psychological Contract Breach and Affective Organizational Commitment

The current study examines the relationship between adult attachment style and both perceived psychological contract breach and affective organizational commitment in a sample of college students with employment experience. Attachment style is argued to be an individual difference factor that affects how an individual perceives organizational events based on theory and existing empirical research related to adult attachment style. Individuals with insecure attachment styles were predicted to perceive more psychological contract breach and have lower levels of affective organizational commitment. The results reveal that individuals with higher levels of preoccupied and dismissive attachment styles perceived higher levels of psychological contract breach, and preoccupied attachment style significantly and negatively relates to affective organizational commitment. The relationship between attachment style and psychological contract dimensions was stronger for relational than transactional contract dimensions. Evidence is also found that perceived psychological contract breach mediates the relationship between preoccupied attachment style and affective commitment. Future potential research directions are described. The implications of these findings for managerial practice is discussed.     

顾客心理契约、顾客满意与顾客公民行为关系——基于健身行业的实证研究

社会交换理论和结构方程模型是研究顾客心理契约、顾客满意与顾客公民行为关系的依据和有效方法。本文通过健身业的实证研究发现,顾客心理契约、顾客满意均对顾客公民行为具有显著的正向影响。顾客满意在心理契约与顾客公民行为关系上起中介作用。其中,顾客满意除了在交易心理契约与顾客反馈行为关系上起到部分中介作用外,在心理契约的两个维度与顾客公民行为三个维度的关系上均起到完全中介的作用。研究结论首次验证了顾客心理契约与顾客公民行为的正相关关系,并对企业利用顾客心理契约促进顾客公民行为的营销实践具有指导意义。     

Human resource management's role in clarifying the new psychological contract

This article discusses the importance of understanding and managing the changing employee–employer relationship (psychological contract). It offers a brief discussion on changing employee–employer expectations and provides a definition and discussion on the importance of the psychological contract in managing employee–employer relationships. Several employee–employer interactions in which human resource management (HRM) personnel can help clarify and reshape the psychological contract are presented.     

Psychological Contract Breach in a Chinese Context: An Integrative Approach

ABSTRACT    This study examined the antecedents and outcomes of psychological contract breach as well as why and how psychological contract breach is related to these outcomes. Respondents were Hong Kong Chinese employees (N=152). Results showed organizational change and history of contract breach to be related to psychological contract breach which, in turn, was related to turnover intentions, psychological withdrawal behaviour, and civic virtue. Further, trust in employer fully mediated the relationship between psychological contract breach and the work outcomes of psychological withdrawal behaviour and civic virtue but partially mediated the psychological contract breach–turnover intentions relationship. Lastly, interactional justice failed to moderate the relationship between psychological contract breach and the work outcomes.