Multifaceted effects of host country language proficiency in expatriate cross-cultural adjustments: a qualitative study in China

While expatriates often face language barriers in host countries, relatively little research has focused on the influence of host country language proficiency on cross-cultural adjustment. We drew on social identity theory and conducted an interview-based study with 70 expatriates and their host country national (HCN) colleagues to provide a contextual account of host country language proficiency's effects on work and non-work-related adjustment in China. Our findings suggest that expatriate host country language proficiency has multifaceted effects on expatriates' HCN interaction, social support, and network-related work and non-work adjustment.     

Personality in context: effective traits for expatriate managers at different levels

The purpose of this article is to assess how management level as a contextual factor interacts with personal characteristics in predicting expatriate performance. In particular, we focused on proactive personality (the individual’s disposition to change the organizational environment) and self-control (the individual’s disposition to change oneself to fit the organizational environment). Surveying 307 business expatriate managers in China, we hypothesized that in relation to work outcomes, the effect of proactive personality would be stronger for CEOs while the effect of self-control would be stronger for non-CEOs. We found both proactive personality and self-control to have favorable effects on our performance indicators: job performance, effectiveness, and time to proficiency. In line with our prediction, we also found the effect of proactive personality on job performance to be stronger for CEO expatriates while the effect of self-control on performance was stronger for non-CEO expatriate managers.     

The impact of expatriate supporting practices and cultural intelligence on cross-cultural adjustment and performance of expatriates in Singapore

We test the relationships between corporate expatriate supporting practices, cross-cultural adjustment, and expatriate performance. Specifically, we propose that the facets of cultural intelligence moderate the expatriate supporting practices–expatriate adjustment relationship. Analyzing 169 expatriates residing in Singapore, we found that expatriate supporting practices were positively related to adjustment as well as performance. Further, we demonstrated that metacognitive and cognitive cultural intelligence negatively moderated the links between expatriate supporting practices and adjustment, while motivational cultural intelligence had a positive moderating effect. These findings have implications for organizations providing support for expatriates and the expatriate selection and training processes.     

The mediating effects of cross-cultural dynamic competencies on the relationship between multicultural personality and cross-cultural adjustment

Although the mediating effects of dynamic competencies on the relationship between personality traits and cross-cultural adjustment have been conceptually judged by several scholars, none of them have been empirically validated. Consequently, this study examines the mediating effects of dynamic cross-cultural competencies including general self-efficacy, relational skills and non-ethnocentrism on the relationship between multicultural personality traits and cross-cultural adjustment. The empirical results provide some support that relational skills and general self-efficacy mediate the relationship between multicultural personality traits and certain facets of cross-cultural adjustment. Relational skills completely mediate either the relationship between social initiative and interaction adjustment or that of cultural empathy and interaction adjustment. General self-efficacy partially mediates the relationship between emotional stability and psychological adjustment. However, the results suggest that multicultural personality traits have direct effects on cross-cultural adjustment. The practical implications of these findings for dynamic and stable cross-cultural competencies are discussed.     

Cultural distance and expatriate failure rates: the moderating role of expatriate management practices

Abstract

This study examines moderators of the relationship between cultural distance and the two critical indicators of expatriate failure – maladjustment and premature return rates. Results based on a sample of 126 Taiwanese multinational corporations indicate that expatriate selection and performance management practices moderate the cultural distance–expatriate maladjustment relationship, and expatriate performance management practices moderate the cultural distance–premature return relationship. Additionally, these relationships were stronger when the use of practices was low. We discuss theoretical and practical implications, and offer suggestions for future research.     

Personal attributes of expatriate managers,subordinate ethnocentrism,and expatriate success: a host-country perspective

This study had two objectives. First, to establish the relative importance of expatriate managers' job knowledge, relational leadership skills, and cultural openness and adaptability for expatriate success from the perspective of host-country national subordinates, and to test whether these personal attributes are related to expatriate success criteria (expatriate work adjustment, subordinate commitment, subordinate job satisfaction, and unit performance). Second, to test whether host-country national subordinate ethnocentrism is related to expatriate work adjustment. Respondents were 129 host-country national subordinates of expatriate managers. Results showed that subordinates perceived all personal attributes as important and that all personal attributes were positively related to most of the success criteria. However, relational leadership skills was the most important personal attribute, and it was the crucial success factor for expatriate managers' unit performance. Subordinate ethnocentrism was negatively related to expatriate work adjustment. Practical implications and directions for future research are discussed.     

Public sector expatriate managers: psychological adjustment,personal characteristics and job factors1

Although public sector expatriates are becoming increasingly common, research on them is very limited. There is reason to believe that the situation for expatriates from the public sector may be different than for those from the private sector. This study investigated US Department of Defense administrators assigned to US embassies worldwide. Results showed that self-efficacy, role clarity and role discretion had a positive association with the psychological adjustment of the respondents while role conflict and role overload only had a marginal negative relationship with the criterion variable. On the other hand, neither international experience nor the effectiveness of preparatory training had any association with the psychological adjustment of respondents. Surprisingly, these findings suggest a similar picture for the expatriates from the public and private sector. Implications of these findings are discussed in detail.     

Sources of support and expatriation: a multiple stakeholder perspective of expatriate adjustment and performance in Malaysia

This research tests the role of perceived support from multinational corporations and host-country nationals for the adjustment of expatriates and their spouses while on international assignments. The investigation is carried out with matched data from 134 expatriates and their spouses based in foreign multinationals in Malaysia. The results highlight the different reliance on support providers that expatriates and their accompanying spouses found beneficial for acclimatizing to the host-country environment. Improved adjustment in turn was found to have positive effects on expatriates' performance. The research findings have implications for both international human resource management researchers and practitioners.     

Adjustment of business expatriates in Greater China: a strategic perspective

Research has found that due to similarities, firms that have gained business experience elsewhere in Greater China may exhibit relatively better performance in mainland China. Hence, the experience of business expatriates could be of strategic importance for the expansion path of their firms. Based on data collected by a survey, this study compares how business expatriates adjust to life and work in different locations in Greater China. Results show that expatriates assigned to Singapore had a higher degree of general adjustment and interaction adjustment than their counterparts elsewhere in Greater China, while expatriates both in Hong Kong and Singapore were better adjusted to work than those in mainland China. Regarding time to proficiency, defined as the period it takes the expatriates to reach an acceptable performance level at their new foreign assignment, findings indicate that it takes longer both in Hong Kong and mainland China than in Singapore. Implications of these results for business firms contemplating to enter Greater China and specifically mainland China are discussed in detail.     

The influence of terrorism on expatriate performance: a conceptual approach

This article presents a conceptual model of the influence of terrorism on expatriates' work attitudes and performance. After briefly discussing the challenges connected with terrorism and the expatriation of employees into high-risk countries, we develop a causal model based on the stress perspective. Several stressors related to a specific situation and to interaction with other people contribute to an expatriate's individual stress level, which is then reflected in his or her work attitudes and performance. Then, propositions on the postulated relationships are derived, and moderating influences are discussed. The article concludes with managerial implications and directions for future studies.     

The changing nature of expatriation: exploring cross-cultural adaptation through narrativity

This paper describes an exploratory research study to develop a typology showing the diversity of expatriation from the viewpoint of cross-cultural adaptation. The study draws on a narrative approach and concentrates on not-for-profit organizations, which have been overlooked in prior research. We conducted 30 in-depth interviews in an Israeli-Palestinian context for the study. Based on a narrative analysis of these we defined four types of expatriates: global careerists; balanced experts; idealizers; and drifters. The study indicates that cross-cultural adaptation does not necessarily require deep involvement or communication with the host society, as has traditionally been assumed in the literature. Cross-cultural adaptation does, however, require a focus which the expatriate can find meaningful in the long run. Three such focuses were identified: career advancement; local host community; and ideology. Our results suggest that the definition of expatriation needs to be expanded to cover the heterogeneity of expatriates.     

Perceived organizational support and expatriate performance: understanding a mediated model

What are the mechanisms by which multinational corporations (MNCs) can facilitate the effective performance of their expatriate staff in foreign countries? There is a substantial literature on expatriation, yet few studies have addressed how perceived organizational support (POS) may impact upon expatriates' work adjustment and affective commitment, and then on their job performance. We use data on 118 expatriates working at the German subsidiaries of Japanese MNCs, and demonstrate that career POS has a direct positive influence on work adjustment and affective commitment. Our results indicate that work adjustment fully mediated the relationship between career POS and task performance. We further discovered that both work adjustment and affective commitment play a pivotal role in mediating the impact of career POS on contextual performance. We discuss the practical implications of these findings and provide suggestions for future research.     

浅谈高职院校学生人格特征与适应能力

高职院校学生社会适应情况与高职院校学生人格和社会适应之间的关系密切相关。主要体现在大学生在学习适应和择业适应上存在显著的性别差异;不同生源地学生的社会适应能力无显著差异;不同专业学生的适应能力总分存在显著差异,且在校园适应、情绪适应和满意度三个维度上差异显著。     

Assessing cross-cultural skills: validation of a new measure of cross-cultural psychological capital

In light of increasing workplace diversification, today's organizations are in need of employees who can work effectively within cross-cultural settings. To assess and develop generalizable skills enabling employees to successfully interact with members of many different cultures, a new measure of cross-cultural psychological capital (PsyCap) was validated in two studies. This measure captures a state-like higher-order construct consisting of four components: self-efficacy, hope, optimism and resilience with regard to cross-cultural interactions. In study 1, a diverse sample of 361 participants responded to a survey and results confirmed the hypothesized higher-order factor structure of the newly developed cross-cultural PsyCap scale. In study 2, an additional 134 participants completed multiple surveys to assess the convergent, discriminant and predictive validity of cross-cultural PsyCap as it relates to cultural intelligence, openness to experience, ethnocentrism and cross-cultural adjustment. The majority of the study hypotheses were supported, which provides evidence for the measure's construct validity in assessing cross-cultural skills and also demonstrates its unique value in predicting cross-cultural effectiveness. This measure of cross-cultural PsyCap has important implications for assessment of employees who work internationally or within a diverse workplace.     

Host country language ability and expatriate adjustment: the moderating effect of language difficulty

Research has shown that expatriates' host country language ability is positively associated with their adjustment. But does the advantage of expatriates' language ability depend on the difficulty of the host language? To examine this issue, data were collected from expatriates in two European countries, one with an easy, relatively simple language and the other with a difficult, highly complex language. Consistent with Goal-Setting Theory, results indicated a relative advantage of expatriates' language ability in terms of their adjustment in the host country with the difficult language as opposed to the host country with an easy language.     

The dimensionality and determinants of pay satisfaction: a cross-cultural investigation of a group incentive plan

This paper proposes and empirically examines a conceptual framework for investigating the dimensionality and determinants of pay satisfaction. Satisfaction with group incentive plans is found to be a distinct dimension of the multidimensional pay satisfaction construct, whereas procedural justice and pay for performance perception are found to be its significant determinants. Cross-cultural comparisons are made using data collected from a multinational firm's employees in the US and Hong Kong. National culture is found to have direct and moderating effects on pay satisfaction. Implications for academics and human resource managers are discussed.     

Exploring the role of the spouse in expatriate failure: a grounded theory-based investigation of expatriate' spouse adjustment issues from India

This paper applied the grounded theory method in a study of the expatriates' spouses' relocation adjustment process and the impact of such adjustment problems in expatriate failure. A qualitative enquiry approach using open-ended questions in the form of personal interviews was adopted. Iteratively, the questions were changed to reach theoretical saturation and we allowed the respondents to lead us through the data collection process during our eventual theory development process. An action diagram technique was used to help structure and process the data. The study was conducted with 26 Indian origin spouses who had to encounter relocation issues one time or the other. We found the spouses' perceived gender role ideology to play a critical part in their adjustment process. Other factors that influenced the adjustment process in expatriate assignments were personality factors such as extraversion, organizational and family support, country demographics and pre-departure training.     

The power of support in high-risk countries: compensation and social support as antecedents of expatriate work attitudes

This study analyzes the antecedents of expatriate work attitudes in terrorism-endangered countries. Applying a social exchange perspective, the study empirically analyzes which measures are qualified to achieve and maintain positive work attitudes among expatriates. Hierarchical regression analysis is applied to investigate this relationship, using data from 143 expatriates in high-risk countries. Data show that social support from co-workers as well as from the organization itself is essential. Moreover, the study investigates the expatriate's sensitivity to terrorism as a moderator and finds that companies should incorporate the sensitivity in their considerations for corporate measures.     

The relationships of organizational justice,social exchange,psychological contract,and expatriate adjustment: an example of Taiwanese business expatriates

In the field of international human resource management, studies have seldom examined organizational justice, social exchange, and psychological contract together as important factors in influencing the expatriate adjustment process. The purpose of this research is to fill the research gap by examining these factors and their relationships with expatriate adjustment. The researcher conducted a survey of Taiwanese business expatriates during the first quarter of 2007, collecting 219 valid samples for analysis. A hierarchical regression model was used to test the research framework hypotheses, which showed that expatriates' perception of organizational justice has a positive influence both on their perceptions of social exchange and on their psychological contract fulfillment. Expatriates' perceived that social exchange has a positive influence on their perceptions of psychological contract fulfillment and foreign adjustment. Finally, research implications are discussed and future study suggestions are recommended.     

Informal institutional constraints and their impact on HRM and employee satisfaction: evidence from China's retail sector

This paper seeks to assess whether informal institutions can affect human resource management practices. Specifically, we examine whether the social norm of respect for authority, an important informal social institution in countries like China, constrains employee participation, and whether this affects employee satisfaction in foreign-invested and state-owned retailers in China, respectively. Data are derived from questionnaires completed by almost 1900 employees at 22 foreign-invested and state-owned retail stores in nine Chinese cities. We indicate that a norm such as respect for authority can operate as a constraint on human resource management practices such as employee participation with related impacts upon satisfaction levels in foreign-invested and state-owned retailers, but that these play out in unexpected ways.