Employee involvement and participation: developing the concept of institutional embeddedness using WERS2004

It is widely accepted that employee involvement and participation (EIP) is a key component of the high commitment bundle of HRM, but that it can take a range of forms in practice. Much of the analysis to date has either treated different forms of EIP as a single construct or has measured EIP by virtue of its presence or absence alone. Drawing on earlier work based on the data from WERS1998 examining the link between various forms of EIP and employee outcomes such as job satisfaction and organisational commitment, the authors re-apply and extend these ideas to data from WERS2004. In particular they develop the concept of institutional embeddedness, in order argue that both the depth and breadth of EIP have important associations with commitment though not with satisfaction.

This association held for workplaces employing 25 or more workers, and here it was apparent that the more that employees are involved at workplace level – through a wider number of EIP practices that are held more frequently and include opportunities for workers to have their say – the more likely it is that investments in EIP will reap the reward of organisational commitment. For smaller establishments, given that they tend to operate with relatively few formal schemes, it is likely that managers in these workplaces find alternative ways in which to engage the workforce, and that informal EIP offer similar levels of embeddedness in these situations. A clear implication to be drawn from the findings is that, in a context of lower levels of formality within organisations (large and small), line managers are more than ever the key link between HR policy and the embodiment of actual practice at the workplace.     

Compensation or Right: An Analysis of Employee “Fringe” Benefit Perception

Past research suggests that employee perceptions of the benefits provided to them by their organization can influence employee attitudes. Three factors that appear to influence the perception of benefits by employees are benefit satisfaction, benefit importance, and the perceived motive of the organization in providing the benefit to employees. However, it also appears that some benefits are perceived as rights that are owed to employees by the organization. This study proposes and tests a model of benefit perception that incorporates all of these factors. Results suggest that benefit satisfaction and the perceived motive of the organization in providing a benefit both have a direct relationship with employee attitudes. The perceived right status of a benefit appears to moderate this relationship.     

Patterns of labor-management cooperation

This article analyzes six long-term labor-management cooperative relationships, based on lengthy field research, extensive, in-depth interviews with key labor and management officials, and the author's review and evaluation of labor agreements and other documents related to the individual relationships. Key internal and/or external events that helped energize the cooperative relationships are examined and important principles found to be necessary to maintain the relationships are identified and illustrated. Based on this research, conclusions are presented that suggest patterns that practitioners might implement to develop a more mutually beneficial and productive relationship.     

Work Values and Preferences for Employee Involvement in the Management of Organizations

This study has 3 objectives: to develop a scale to measure preferences for involvement in management (PIM), to examine if PIM are related to work values (altruism, pride in craftsmanship, collectivism, and individualism), and to examine if PIM are affected by a bundle of work values. Data are taken from 749 participants to develop a psychometrically appealing scale for measuring PIM. Using the universalistic perspective, we predict a positive relationship between PIM and altruism, pride in craftsmanship, and collectivism, and a negative relationship between PIM and individualism. Using the synergistic perspective, we hypothesized that PIM are likely to be positively affected by a bundle of work values. Our results support the universalistic perspective because PIM are positively related to altruism, pride in craftsmanship, and collectivism, and negatively related to individualism. Our results did not support the synergistic perspective. In the final section of the paper, we outlined the implications of our results for organizational practice and public policy.     

内部营销对酒店员工工作满意的影响研究——以组织承诺为中介变量

内部营销将员工视作企业的内部顾客,以员工工作满意为核心,通过营造各种体验来刺激企业员工反馈以形成一定程度的组织承诺。文章以员工组织承诺为中介变量,探讨酒店内部营销对员工组织承诺和员工工作满意影响,研究结果显示:酒店内部营销对员工组织承诺、员工组织承诺对员工工作满意、内部营销对员工工作满意均有正向影响,但酒店内部营销对组织承诺的五个构面影响不一致,组织承诺的五个构面对员工工作满意的影响也不一致。组织承诺在内部营销与员工工作满意中起部分中介作用。     

工作满意度、组织承诺与工作绩效之间的实证研究

在现代高强度的工作环境下,企业竞争越来越依靠于人才的配置。为了吸引和留住人才,越来越多的企业更加关注公司员工的感受和需求,在提高员工满意度的同时提高员工的工作绩效,保障企业的高效低成本运作。员工满意度、组织承诺、工作绩效是企业能否长时间留住人才的主要指标,对于企业人力资源管理有着重要意义。从理论上来说,通过实证研究可以具体量化三者之间的关系;从实践上来说,对三者之间影响关系的清楚认识可以为企业人力资源部门提供制度和政策上的指导,从而降低企业的人力成本、提高企业运作的效率。研究的主要内容为通过问卷收集的方法,以各类企业员工为研究对象,探究员工满意度、组织承诺和工作绩效之间的相关关系,建立员工满意度、组织承诺和工作绩效三者之间的量化研究模型。根据研究结果,给企业人力资源管理部门提出具有建设性的建议,以在减少成本的同时促进企业的高效运作,使企业更具凝聚力。     

Employee participation and the influence on job satisfaction of the ‘new generation’ of Chinese employees

The participation of ‘new generation’ employees in management and their satisfaction in the workplace, respectively, remain more than ever important issues in the Chinese societal context in particular, as well as having wider implications for human resource management in general. This study accordingly explores the influence of employee participation mechanisms on the satisfaction of this new generation of employees – by carrying out empirical research in the manufacturing industry in China. The main theoretical contribution aims to show that the participation of such new generation employees in management, supervision and decision-making has a significantly positive impact on their work satisfaction. Furthermore, the employees' willingness to participate (participation intention) appears to play a moderating role between actual participation on the one hand, and satisfaction on the other. Such findings, we argue, potentially apply not only in the societal context of China but might also resonate more widely across other countries in the global economy.     

浅析人力资源管理理论研究新进展与成果运用

随着人类社会过渡到以知识为基础的知识经济时代,人力资源的重要性已超过自然资源和资本成为第一战略资源。如何有效地构建现代人力资源管理体系,并发挥人力资源的优势,就显得尤为重要。     

物流企业员工关系管理策略对组织承诺的影响研究

运用员工关系管理和组织行为学的理论,在大量问卷调查的基础上,通过对我国物流企业员工关系管理策略与员工组织承诺之间关系的实证研究,揭示了不同员工个人特征对企业员工关系管理策略的认知和组织承诺的影响,更重要的是揭示了物流企业不同的员工关系管理策略对组织承诺有着显著影响。研究结果对企业员工关系管理策略的调整与改善有一定的借鉴意义。