Education,job satisfaction and gender in Kuwait

This study explores the relationship between education (level and field) and job satisfaction among Kuwaiti women employees in the Kuwaiti private banking sector. The analysis is focused on the responses of the female employees to their own jobs as indicated by their level of job satisfaction. Specifically, the research involved a stratified sample of the Kuwaiti women employees in the whole private banking sector in Kuwait. This study differs from previous investigations of job satisfaction in two principal ways: in dealing with the private sector (rather than the more common public sector in studies of the Middle East) and in taking into account education (level and field) in the privatesector work setting. The major findings of this research indicate that a much broader approach towards increasing satisfaction than focusing on the job itself is required. The study shows that the respondents' education background is of substantial importance in affecting job satisfaction.     

工作要求和工作资源对工作投入的影响研究

本文在JD-R理论框架下,探讨工作要求、工作资源与工作投入之间的关系。通过对服装企业研发人员的问卷调查与统计分析,结果显示:服装企业研发人员的工作投入状况整体处于中等偏上水平;工作要求与工作投入呈弱负相关性,工作资源对工作投入具有较强的正相关性,并且工作资源的不同维度对工作投入有显著正向预测作用,显示了工作资源对提高工作投入的特殊作用。     

How to be an inclusive leader for gender-diverse teams

Gender inequity is globally present in the labor force and advocating for gender equality is not merely a fairness issue, but a benefit for organizations. In this paper, we identify common challenges for gender-diverse teams (i.e., turnover, discrimination, communication issues, conflict between team members, and low team cohesion). We also discuss the importance of inclusive leadership to overcome these challenges. Correspondingly, we provide practical actions for inclusive leaders to implement on their teams to address issues regarding diversity, and subsequently leverage its benefits.     

Job and vacancy competition in empirical matching functions

We investigate job competition among job seekers and vacancy competition among firms extending the job competition model proposed by Anderson and Burgess (Anderson, P.M., Burgess, S.M., 2000. Empirical matching functions: Estimation and interpretation using state level data. Review of Economics and Statistics 82, p. 90–102). Our results for data from West Germany provide evidence for both phenomena, thereby extending and qualifying previous insights.     

Predicting employee commitment and satisfaction: the relative effects of socialization and demographics

This study compared the relative influences of organizational socialization and demographic variables on job satisfaction and organizational commitment. Organizational variables were assessed by asking 193 Chinese employees in Hong Kong to evaluate socialization within their companies, namely: (1) training received; (2) understanding of the organization; (3) co-worker support; and (4) future prospects within their companies. Dependent variables were standard measures of (affective, continuance and normative) commitment and of satisfaction (with co-workers, pay, promotion, supervisors and the work). Results revealed higher correlations between the socialization measures and job satisfaction and commitment than between the demographic measures and the dependent variables. Although a few demographic measures had some predictive power, the regression analyses confirmed that the socialization variables were consistently stronger predictors of both satisfaction and commitment. Strategic implications for human resource management are discussed.     

Six Sigma: The role of goals in improvement teams

The tenets of goal theory have been well established as a motivation mechanism in the management literature. However, some quality-management advocates, such as W. Edwards Deming, often criticize the use of goals. This research investigates the tension between goals and quality management in the Six Sigma context. We find empirical support that goals can be effective in Six Sigma improvement teams when teams adhere to the Six Sigma tools and method. However, challenging goals are counterproductive when Six Sigma teams do not use the tools and methods rigorously. This research reconciles the differences between quality management and goal theory by showing that the Six Sigma tools and method interact with goals.     

Leadership and innovation: relations between leadership,individual characteristics and the functioning of R&D teams

The main focus of this paper is the functioning of R&D teams, the role of the team leader and the characteristics of individual team members. After a brief overview of recent literature on leadership and innovation, some research results are presented from a study of leadership in self-managing teams; these teams have a number of characteristics in common with R&D teams, such as dependent tasks and job autonomy. The results lead to an integrated model for the effective functioning of R&D teams, with a focus on the relations between leadership behaviour, individual characteristics, team functioning and outcome variables.     

The co-ordination of strategic initiatives within global organizations: the role of global teams

Given the growth in the globalization of organizations, the ability to co-ordinate initiatives of the headquarters and subsidiaries is rapidly becoming a major concern of management. The use of global task teams is explored in this paper to address co-ordination in global networks. A theoretical framework is developed to derive a model for the use of global teams as co-ordinating mechanisms of strategic initiatives in a global organization. The use of teams as a means to intervene between headquarters and subsidiaries is explored, illustrating the unique social capital of global teams. In addition, the potential issues in managing task teams in global organizations are discussed.     

Job Assignment and Promotion

The paper surveys theoretical models of job mobility with special attention to promotion and career profiles. The review is ordered according to the assumptions concerning information on workers' relevant characteristics (i.e. perfect vs. imperfect information, private vs. public information) and technology (i.e. single-job models vs. many-job models). JEL classification: D21, J31, L23     

Change of work schedule and its implications during financial crisis: the case of the Philippines

This study was conducted on the human resource management response of ten manufacturing companies in the Philippines to the financial crisis that affected the country. Instead of implementing manpower reduction, the companies adopted either flexitime or working-week reduction. The study tried to capture the effects of this approach on employees' job satisfaction and work stress. The study deduced that the change of work schedule affected the level of job satisfaction significantly but did not elicit the same effect in the area of work stress. The results negated the expectations of the management. Employees' perception of their work schedule is among the different factors that affect their job satisfaction.     

雇主责任中职务行为的界定

雇主责任中职务侵权行为的界定是关系雇主责任成立与否的关键,只要把职务行为界定清楚,雇主责任中的其他问题也就迎刃而解了。     

Customers satisfaction in pediatric inpatient services: A multiple criteria satisfaction analysis

ObjectiveTo assess customer satisfaction determinants in a public pediatric inpatient service and propose some strategies to enhance the consumer and customer experience.MethodsWe applied a Multiple Criteria Customer Satisfaction Analysis to estimate the value functions associated with each satisfaction (sub)criterion and determine the corresponding weights. We characterized satisfaction criteria (according to the Kano's model), estimated the customers' demanding nature and the potential improvements, and proposed strategic priorities and opportunities to enhance customer satisfaction.Main findingsStrategies for satisfaction enhancement do not depend solely on the criteria with the lowest satisfaction levels and the estimated weights, each criterion's nature, the customers' demanding nature, and the technical margin for improvements.ConclusionsAreas deserving attention include clinical staff's communication skills, the non-clinical professionals' efficiency, availability, and kindness; food quality; visits' scheduling and quantity; and facilities' comfort.     

Adult attachment styles in the workplace

Prior research has demonstrated that attachment styles are important antecedents of interpersonal relationship quality and psychological well-being. Despite this, the theory of attachment styles has been largely ignored by researchers interested in workplace phenomena. The present paper aims to explain the theory of attachment styles, why researchers have overlooked attachment styles as an antecedent of organizational behavior, and a possible means of reconciling attachment theory with current models of personality. Moreover, I will review what existing research has actually demonstrated in terms of linking attachment styles to leadership, trust, satisfaction, performance and other outcomes. Finally, I will explore what possible future directions may be taken by researchers in the future in order to broaden and deepen our understanding of the role of attachment styles in the workplace.     

Job longevity as a situational factor in job satisfaction.

This study investigates the relationships between overall job satisfaction and the five task dimensions of skill variety, task identity, task significance, autonomy, and feedback-from-job for employees at different stages of their careers, as measured by their length of employment on their current jobs, as well as in their current organizations. Basically, the analysis shows that the strength of the relationships between job satisfaction and each of the task dimensions depends on both the job longevity and organizational longevity of the sampled individuals. For employees new to an organization, for example, only task significance is related positively to job satisfaction, while autonomy has a strongly negative correlation. The study presents other significant correlational differences and discusses the implications of its findings for task design, as well as for managing new employees. Approximately 3500 respondents from four different governments--two metropolitan, one county, and one state--participated in the collection of survey data.     

Utilizing e-business technologies in supply chains: The impact of firm characteristics and teams

This paper presents findings from an exploratory study that analyzes the drivers and outcomes of e-business technology use in the supply chain. Using a combination of case studies and survey data from a diverse sample of industries, the research examines how industry context, firm characteristics and firm-level strategic resources, such as purchasing teams, influence the exploitation of e-business technologies and the relationship between e-business technology use and firm performance. Based on a synthesis of related literatures from transaction cost economics and the relational view of the supply chain, a two-dimensional framework for e-business technology is proposed with transactional and relational dimensions. However, empirical analysis indicated that transactional technologies can be further subdivided into two factors: dyadic cooperation and price determination. Significant differences were found between the two dimensions in terms of their overall levels of adoption, with dyadic coordination being the most widely adopted. In addition, the development of strategic resources expanded, in particular internal and customer teams, the use of e-business technologies expanded. Purchasing organizational structure and firm size also were positively related to the adoption of transactional e-business technologies. Finally, of particular importance to practitioners, e-business technologies targeted at reducing dyadic coordination costs lead to improved financial performance.     

Flexicurity and job satisfaction in Europe: The importance of perceived and actual job stability for well-being at work

In this paper we study the effect of a micro-level measure of flexicurity on workers' job satisfaction. To this end, using micro-data from the Eurobarometer survey, we disaggregate the sample of workers into different groups according not only to their employment contract (i.e. permanent or temporary), but also to their perceived job security, and we evaluate differences in job satisfaction between these groups. After the potential endogeneity of job type has been controlled for, the results show that what matters for job satisfaction is not just the type of contract, but mainly the perceived job security, which may be independent of the type of contract.The combination “temporary but secure job” seems preferable to the combination “permanent but insecure job”, indicating that the length of the contract may be less important if the worker perceives that s/he is not at risk of becoming unemployed. Our main conclusions are robust to the use of alternative definitions of workers' types and they generally hold within different welfare regimes and also for different aspects of job satisfaction, mainly those more related to job security.     

建立抢占式作业车间调度系统减少交货期惩罚

本文研究了交货期窗口下的抢占式作业车间调度问题。提前或拖期完工带有惩罚。利用多agent理论,设计了基于多agent的抢占式作业车间调度系统,将平均提前或拖期惩罚作为目标函数。首先,建立了由工件agent、生产单元agent和全局agent构成的抢占式作业车间调度系统,采用权重式的调度策略。然后,利用仿真软件Arena对抢占式作业车间调度系统进行了建模和仿真实验。在不同工期紧迫系数下的环境下进行仿真实验,并将调度结果与利用SPT、EDD、ATC等经典的分派规则得到的结果进行比较,充分证明了所提方法的有效性。     

Women abroad: getting the best results from women managers

Abstract This study explores the work environment of expatriate women managers in American corporations and investigates the determinants of their job satisfaction. The strategic importance of global assignments has increased over the years. The real cost of unsuccessful expatriates extends beyond the monetary expenses. As the number of women managers working overseas increases, so does the importance of this topic. Additionally, because women in expatriate positions are relatively new, their needs for job satisfaction and career aspirations are not known to most organizations. This research intends to fill this gap. The study concentrates on four major areas that are considered important for obtaining job satisfaction: (1) the way in which organizations design their overseas jobs, (2) women's skills and characteristics, (3) international human resource policies of companies and (4) the cultural environment of host countries. The applied research covers two phases: a study of expatriate managers during their assignments overseas and the evaluation of overseas experience upon their return. The results indicate that women in overseas assignments are satisfied overall with their jobs. However, organizational variables are more strongly related to job satisfaction. The nature of job design in overseas postings has the greatest impact on women's job satisfaction. When the jobs are enriched, women gain intrinsic rewards and have high job satisfaction. Organizational support also contributes to the satisfaction of women expatriates. Training, mentoring and repatriation preparations have high impact on women's success and satisfaction. Women expatriates are more concerned with their repatriation and future advancement than their present assignments. The findings are important for theoretical and practical reasons. Theoretically, the achievement and satisfaction of women managers overseas cannot be simplified without taking into account organizational, personal and cultural factors. Practically, companies need to respond to the individual needs of expatriate women managers and then decide on their assignments and their repatriation accordingly.     

码头间集装箱拖箱业务调度系统研究

分析同一港口集装箱码头间拖箱业务产生原因的基础上,根据上海港（案例港）的实地调研数据,采用Dijkstra算法和模糊综合评判法,建立码头间集装箱拖箱业务调度模型及调度系统。用C＋＋11语言,编写了适用于港口的数字模拟平台,通过仿真,验证了设计的新调度模型比传统人工方式更有效率,为港口运营提供了切实可行的系统支持。     

因素计点法事务类岗位评价体系有效性研究

薪酬的内部公平性对于保证员工工作的积极性,以及公司内部氛围的和谐有着重要的作用.岗位评价是建立一个具有内部公平性的薪酬体系的基础,而因素计点法是目前被广泛使用的岗位评价工具.本文针对具体企业的岗位评价和薪酬体系的现状,深入研究了因素计点法的应用过程.采用了问卷调查和统计分析的方法确定评价因素,重点介绍了改进的层次分析法在因素权重确定中的应用,并提出通过标杆企业的岗位相对价值排序来验证评价结果,最终构建了符合事务类岗位特点的评价体系和薪酬体系.本文采用的方法和数据均在具体企业实践中得到了验证,充分证实了岗位评价体系的有效性.