When organizational relocation means family relocation: An emerging issue for strategic human resource management

Relocations of entire organizational units raise special family adjustment issues. This article reports on the reactions of employees and their families to such a relocation. Employees' adjustment was more strongly related to nonwork and family impacts of the move than to factors in the workplace. Adjustment was more difficult for families inexperienced in relocation, despite extensive company assistance programs.     

Exploring the role of the spouse in expatriate failure: a grounded theory-based investigation of expatriate' spouse adjustment issues from India

This paper applied the grounded theory method in a study of the expatriates' spouses' relocation adjustment process and the impact of such adjustment problems in expatriate failure. A qualitative enquiry approach using open-ended questions in the form of personal interviews was adopted. Iteratively, the questions were changed to reach theoretical saturation and we allowed the respondents to lead us through the data collection process during our eventual theory development process. An action diagram technique was used to help structure and process the data. The study was conducted with 26 Indian origin spouses who had to encounter relocation issues one time or the other. We found the spouses' perceived gender role ideology to play a critical part in their adjustment process. Other factors that influenced the adjustment process in expatriate assignments were personality factors such as extraversion, organizational and family support, country demographics and pre-departure training.     

The relationships of organizational justice,social exchange,psychological contract,and expatriate adjustment: an example of Taiwanese business expatriates

In the field of international human resource management, studies have seldom examined organizational justice, social exchange, and psychological contract together as important factors in influencing the expatriate adjustment process. The purpose of this research is to fill the research gap by examining these factors and their relationships with expatriate adjustment. The researcher conducted a survey of Taiwanese business expatriates during the first quarter of 2007, collecting 219 valid samples for analysis. A hierarchical regression model was used to test the research framework hypotheses, which showed that expatriates' perception of organizational justice has a positive influence both on their perceptions of social exchange and on their psychological contract fulfillment. Expatriates' perceived that social exchange has a positive influence on their perceptions of psychological contract fulfillment and foreign adjustment. Finally, research implications are discussed and future study suggestions are recommended.     

Pre-migration adaptation of highly skilled self-initiated foreign employees: the case of an EU agency

This study analyzes pre-migration adaptation among highly skilled self-initiated foreign employees (SFEs) of the EU Chemicals Agency in Finland (N = 95). Organizational, expatriate and acculturation perspectives were integrated to develop a model of factors predicting SFEs' psychological, socio-psychological and work adaptation in the pre-migration stage. Previous international work experience, perceived organizational prestige, satisfaction with the time, information and assistance to prepare for the relocation and quality of contact with Finns during recruitment positively predicted SFEs' pre-migration adaptation. European identification, self-esteem and relocation stress acted as mediators. The study emphasized the importance of a multidimensional approach to SFE adaptation prior to relocation.     

Managing global talent: solving the spousal adjustment problem

Spousal adjustment issues, increasingly career related, are a major reason for expatriate assignment failure. Employer-provided spousal assistance programs have been proposed to address this situation. This field study of 238 expatriate spouses found that those who experience a severe disruption or cessation of employment have significantly lower interaction adjustment to the expatriate experience than others. For spouses with a career orientation to work, females had higher cultural and interactional adjustment than males. Only 18% of the spouses received employer-provided career assistance, and there was no significant difference in adjustment between spouses who received assistance and those who did not. Interviews with 100 spouses indicated that their greatest needs are for networking information to assist with their job search and for a ‘go to’ person for practical settling-in assistance.     

Factors influencing the adjustment of women on global assignments

This study tests a four-factor model proposed by Caligiuri and Cascio (in press) for predicting the cross-cultural adjustment of female expatriates. The four factors tested in this paper were family support, personality characteristics, organizational support and host nationals' attitudes towards female expatriates. Structured phone interviews with thirty-eight American female expatriates from US-based companies were conducted. The responses were content analysed and regression was conducted. The results suggest company and family support are significantly related to cross-cultural adjustment. Thus, suggestions are given for future research on female expatriates using the theoretical model of social support. Practical recommendations for how to maximize the likelihood of success for women on global assignments are also given.     

Psychological barriers to adjustment of Western business expatriates in China: newcomers vs long stayers

A mail survey was directed towards Western business expatriates currently working on the Chinese mainland. Two sets of psychological barriers to adjustment and their association with the extent of sociocultural and psychological adjustment were examined. The results of this exploratory study show that both perceived inability to adjust and unwillingness to adjust among newcomers seem to affect some aspects of sociocultural adjustment, but not expatriates' psychological adjustment. However, these effects do not seem to be stable over time as there are no such effects in the case of long stayers in China, suggesting that in the long run both inability and unwillingness to adjust may be of little importance. Potential implications for selection of expatriates for assignment in China are discussed in detail.     

公司盈余管理及其防范的研究与分析

盈余管理是经营者运用会计手段或安排交易来改变财务报告以误导利益相关者对公司业绩的理解或者影响以报告会计数字为基础的合约的结果(1999)。本文从实践中盈余管理的动机、手段等对盈余管理进行分析和研究,从而提出对公司盈余管理的识别方法及防范措施。     

Expatriate adjustment as a multifaceted phenomenon: individual and organizational level predictors

A conceptual model is proposed that identifies critical antecedents of expatriate adjustment. Adjustment is conceptualized as the degree of fit between the expatriate manager and the environment, both work and socio-cultural. Adjustment is marked by both reduced conflict and increased effectiveness. As a multidimensional phenomenon, expatriate adjustment can be identified in psychological, socio-cultural and work domains. The model predicts that psychological and socio-cultural adjustment are the most immediate predictors of work adjustment. In this paper, it is asserted that the success of the expatriation process depends not only on the expatriate manager's competencies and skills, but also on organizational (both parent-company and local-unit) support and assistance prior to and during the assignment. Various international human resource management models are utilized to examine the organizational level antecedents of expatriate adjustment. Managerial resourcefulness, acculturation attitudes, personality dimensions and coping strategies are discussed in relation to individual predictors, whereas MNCs' international structure, value orientation, organizational life-cycle, diversity training, strategic planning and socialization are proposed as organizational predictors of expatriate adjustment.     

论企业搬迁前的职工思想工作

当前,南宁化工集团(股份)有限公司面临整体搬迁前2000多职工的人员分流、分厂整合、产品结构调整等问题。企业要圆满完成这个艰巨而复杂的搬迁任务,必须在做好思想工作的基础上,依靠广大职工的理解、责任心和共同努力。     

Individual and contextual antecedents of older managerial employees' willingness to accept intra-organizational job changes

This study examines the respective influence of individual characteristics and contextual factors on employees' willingness to accept major internal job changes – i.e. domestic relocation, international assignment and change of discipline – in their late careers. Data were obtained from a two-wave longitudinal survey of 584 management-level employees from different private-sector organizations located in France. Three separate hierarchical regression equations were run to test the relationships of interest in this study, one for each of the three internal mobility opportunities. The set of attitudinal variables was found to explain a significant proportion of the variance in the willingness to change discipline, but its influence was weak or null respectively in explaining willingness to accept an international posting or domestic relocation. Off-the-job embeddedness and spouse's unwillingness to move were confirmed as strong deterrents to relocation. As for the individual characteristics, openness to experience was identified as a major determinant of all the types of mobility included in this study. The results suggest that a much more dynamic role could be envisaged for late-career managers, at least for respondents corresponding to certain individual and contextual variables.     

Infusing the organisation with customer knowledge

The article explores the experiences of a company that learned to become more customer oriented. How did the company succeed in generating learning opportunities and learning, which could have a sustainable impact on its operations? The company’s use of a customer study appeared to create a situation of “unfreeze”. It also provided directive information that was used constructively in a participative search. Inductive and dialectical qualities appeared to have been created, and these helped to develop practical knowledge. The process of joint construction, together with feedback which showed the new ideas to be working, were important factors in putting the knowledge to use. Further development of the feedback systems was integrated into normal operations, which served to stabilise the reorientation. The nature of the continuous learning process which the company’s accomplishment represents is also examined.     

A preliminary model of spouse influence on managerial global assignment willingness

Using family systems theory as a conceptual framework, this research study proposes and tests a preliminary model that explains spouse willingness to relocate internationally and manager willingness to assume a global assignment. Previous research from the global assignments, international job relocation and dual-career couples' literatures has found that spouse attitudes often influence the attitudes of expatriates. However, few research studies have been conducted to determine the factors that influence spouse attitudes toward both short- and long-term global relocation opportunities. The present study attempts to build understanding in this under-researched area of international human resource management. By understanding more about this important phenomenon, top decision-makers and international human resource professionals can better identify and select those candidates who have family situations that will predispose them to accept global assignments. Data from questionnaires completed by 427 global managers and 167 spouses were used to test hypotheses that examined the relationships between individual, family and organizational, factors and spouse criterion variables. An additional hypothesis was tested to measure spouse influence on manager global assignment willingness. The data in the study were analysed by conducting structural equation modelling. Theoretical, methodological and practical contributions from the present study are provided.     

Performance of the internal audit department under ERP systems: empirical evidence from Taiwanese firms

In this study, the performance of the internal audit department (IAD) and its contribution to a company under enterprise resource planning (ERP) systems was examined. It is anticipated that this will provide insight into the factors perceived to be crucial to a company’s effectiveness. A theoretical framework was developed and tested using the sample of Taiwanese companies. Using mail survey procedures, we elicited perceptions from key internal auditors about the ERP system and auditing software, as well as their opinions concerning the IAD’s effectiveness and its contribution within a company. Data were analysed using the partial least square (PLS) regression to test the hypotheses. Drawing upon a sample of Taiwanese firms, the study suggests that a firm can improve the performance of the IAD through an enterprise-wide integrated, effective ERP system and appropriate auditing software. At the same time, the performance of the IAD can also contribute significantly to the company. The results also show that investments in computer-assisted auditing techniques (CAATs) are crucial due to their tremendous effectiveness in regard to the performance of the IAD and for the contributions CAATs can make to a company.     

员工工作幸福感形成机制及其提升策略

员工工作是否具有幸福感影响到员工的工作绩效及其离职倾向,目前企业员工工作幸福感存在一定程度的缺失,影响其工作积极性,甚至导致员工缺勤和离职。全面的工作幸福感包括工作满意感评价、情感评价和价值感评价,员工工作幸福感受个人因素、工作特征因素、企业层面因素的影响,其形成受到牵引机制、阻力机制、调节机制三种机制的影响。为提升员工工作幸福感,企业应关心和满足员工基本需求,努力提高激励水平,注重因人而异合理进行工作分析和设计,同时建立员工援助计划(EAP)以减轻员工压力,完善留人机制以加强员工工作安全感,完善人与组织匹配的招聘模式。     

IT运维外包中外派人员组织归属感的影响因素研究——基于心理契约理论的多案例研究

现在越来越多的客户将其部分或全部的IT运维工作交给外部的专业服务提供商。IT外派人员长期在客户的现场提供服务,这也导致了外派人员对母公司缺乏组织归属感。本文选择了四个涉及IT外派人员的IT运维外包项目进行案例研究,试图探寻影响外派人员对母公司组织归属感的影响因素。本文发现影响外派人员组织归属感的因素主要包括沟通、公平、员工关怀和稳定预期,但是在不同的心理契约情境下影响外派人员组织归属感的因素各不相同。     

MANAGEMENT OF TELECOMMUNICATIONS SERVICE PROVISION: An analysis of the Tele Danmark company 1990–8

The article examines the management of the telecommunications company, Tele Danmark, in the period from 1990 to 1998. Two theoretical perspectives are introduced; a rational-technical perspective and a cultural perspective. The theoretial perspectives are used in the empirical analysis of management strategies inTele Danmark. Three phases are identified: the government enterprise (1990–3); the hybrid organization (1994–7); and the private rider (1998–) when Tele Danmark is fully privatized. The management's strategy is evaluated and the challenges ahead are examined, including life under the new owner, the American company, Ameritech. The article concludes that Tele Danmark's management has achieved its objectives in transforming the company into a modern private communications company.     

Antecedents and consequences of the perceived adjustment of Japanese expatriates in the USA

The present study was designed to better understand the antecedents and consequences of expatriate adjustment in an international assignment. The researchers surveyed Japanese expatriates assigned to the United States. Structural equation modeling was utilized to test our hypotheses and model. The results indicated that previous knowledge of the host country, language proficiency, willingness to communicate and perception of the novelty of the host culture were differentially related to expatriates' adjustment to the host country. General and work adjustments were negatively related to expatriates' intent to return early. In addition, interrelationships among the adjustment dimensions were examined and the results indicated that general adjustment leads to work adjustment, which, in turn, influences interactional adjustment. Implications for future research are presented.     

Company and union commitment: evidence from an adversarial industrial relations climate at a Korean auto plant

This study examines the feasibility and antecedents of worker commitment to company and union at an automobile plant in Korea. It utilized a sample of 331 workers at the plant who were implementing new management techniques, e.g. human resources management, total quality management and lean production. The plant had a long history of adversarial industrial relations, and its workforce was organized by the Korean Confederation of Trade Unions, a union organization known for its militancy. The study found little evidence of workers' dual commitment to the company and the trade union, but instead discovered a competing commitment between company and trade union. Furthermore, company and union commitment were predicated on different factors, with workers' positive perceptions of the industrial relations climate positively affecting commitment to their company and negatively affecting commitment to their union. The findings were more consistent with those at other workplaces with an adversarial industrial relations climate rather than those with a co-operative one.