福利满意度对员工工作态度的影响机理分析

福利满意度作为员工对企业福利制度和措施的一种感受和评价,对员工的工作态度和行为产生很重要的影响。文章分析了福利满意度对企业员工工作态度及行为的影响机理,并指出人力资源管理者在提高员工福利满意度,端正员工的工作态度,减少员工离职行为的过程中应当注意的问题。     

The Relationship Among Ethical Climate,Job Satisfaction,Organizational Commitment,and External Auditor＇s Turnover Intention

This study attempts to examine the relationship among ethical climate, job satisfaction, organizational commitment, and turnover intention in the context of the Malaysian external auditor＇s work environment. The questionnaire is sent to a sample of external auditors from Malaysian Big Four （Klynveld Peat Marwick Goerdeler （KPMG）, Ernst and Young, Deloitte KassimChan, and PricewaterhouseCoopers （PwC）） main offices. There are 167 useable responses. The regression results have provided evidence that ethical climate is directly, significantly, and positively associated with job satisfaction. In contrast, ethical climate appeared not to be directly related with external auditor＇s turnover intention. Both job satisfaction and organizational commitment were identified as significant predictors in explaining turnover intention, since they had a significant and negative effect on external auditor＇s turnover intention. This study also implied that job satisfaction had a significant effect on organizational commitment. Furthermore, the findings revealed that organizational commitment partially mediated the relationship between job satisfaction and turnover intention. The results extend the literature on external auditor＇s turnover intention and provide insights for human resource management in accurately assessing employee＇s turnover intention in order to improve retention and reduce actual turnover particularly in audit firms.     

基于员工满意度的员工离职意愿研究

随着我国员工素质的不断提高和我国加入世贸等内外部环境的变化使得员工离职问题日益严重,而员工满意度是众多影响员工离职因素中最为重要的因素之一。维护和提升员工的满意度,可以提升员工的敬业度,增强企业的凝聚力,降低企业的运营成本。因此,企业必须关注和重视员工满意度这一人本化的管理理念,加强员工满意度的管理工作,发挥员工满意度在企业管理中的重要作用从而提升企业的竞争力。     

个人—环境匹配、员工满意度与离职倾向关系的实证研究

企业环境是企业在发展的过程中所形成的一种工作氛围,对其内部员工具有重大甚至决定性的影响。"近朱者赤,近墨者黑"、"孟母三迁"等历史典故也都证明了环境对人的成长与发展具有重要的作用。因此,员工在选择职业与岗位时,应当着重考虑一下企业环境与个人属性是否匹配:匹配的环境犹如"良禽择木而栖",使员工的个人才能得到充分发挥;不匹配的环境,将使员工难以适应,最后只能以离职收场。与此同时,企业也应努力营造有利于人才成长的良好的企业环境,进而促进企业各项事业的蓬勃发展。     

工作满意度、组织承诺与离职倾向间关系问题的研究进展

文章对工作满意度、组织承诺与离职倾向的国内外研究的历史沿革、研究成果进行了概括和总结,并进行了深入评述。研究结果对于企业的人力资源管理具有一定的启发意义,并且对后续研究有一定的指导意义。     

LMX对员工工作态度的影响研究

通过问卷调查,探讨领导部属交换与员工工作满意度、离职倾向之间的关系,引入工作内嵌入为中介变量探讨影响机制。结果表明:领导部属交换与员工离职倾向显著负相关,与工作满意度显著正相关,且工作内嵌入在领导部属交换与离职倾向之间起完全中介作用;在领导部属交换与工作满意度之间起部分中介作用。     

Effects of job stress on self-esteem,job satisfaction,and turnover intention

ABSTRACT

This study is focused on female inbound call center counselors who are easily exposed to emotional labor when customers express anger and hostility and use swear words toward invisible targets on the phone. Our study is based on 244 responses from female inbound call center counselors. Job stress has a significantly negative effect on job satisfaction and self-esteem. It was shown that self-esteem has a partially mediating effect, and turnover experience had a moderating effect. It is important to shed new light on the roles of self-esteem among determinants of job satisfaction.     

工作压力影响离职意愿实证研究——归因稳定性的调节作用

工作满意度和离职意愿对于员工和企业都有着非常重要的影响,员工的性格在其中起了非常重要的作用。本文以工作压力为自变量,工作满意度及离职意愿为因变量,归因方式(主要为归因的稳定性)为调节变量,考察归因的稳定性在工作压力与工作结果变量关系间的作用。研究结果发现,归因方式的稳定性在工作压力与离职意愿的关系中起调节作用,不稳定归因倾向将强化工作压力与离职意愿间的正相关,稳定归因倾向将弱化工作压力与离职意愿间的正相关。     

Employees are satisfied with their benefits,but so what? The consequences of benefit satisfaction on employees’ organizational commitment and turnover intentions

Firms are increasing their efforts to offer benefits that satisfy their employees. However, the attitudinal and behavioral consequences of such satisfaction remain unclear. This article draws on the social exchange perspective and organizational support theory to examine the consequences of three dimensions of employees’ benefit satisfaction on organizational commitment and turnover intention, by considering the mediating effect of perceived organizational support (POS). A hypothesized model is developed and tested using partial least squares analysis on a sample of 870 employees working in Spanish firms. The results show that three dimensions of benefit satisfaction contribute to the development of POS, and that POS mediates their effects on organizational commitment. However, only benefit determination and benefit administration satisfaction have an effect on turnover intention, through the mediation of POS and organizational commitment.     

基于SEM的酒店员工满意度及其后续行为研究

在问卷抽样调查基础上,采用验证性因子分析法(CFA)与结构方程模型(SEM)对酒店员工满意度影响因素及员工后续行为间关系进行实证分析。结果表明,影响酒店员工满意度的因素是多样的,酒店员工满意度对员工离职意向有显著的抑制作用、对员工工作投入有显著的促进作用。本研究有利于进一步验证和丰富员工满意度理论研究体系,还可为我国酒店人力资源管理实践提供参考。     

社会关系网络与农民工外出务工满意度的关系研究

本文利用对于福建农村地区的调查数据,通过建立多元Logistic回归方程识别影响农民工工作满意度的影响因素。结果表明,农民工是否能在务工地点建立新的社会关系网络以及社会关系网络的性质将显著影响农民工的工作满意度。同时,务工收入和劳动权益保障等因素对这一群体的工作满意度也产生显著影响。