Contextual Influences on Thinking in Organizations: Learner and Tutor Orientations to Organizational Learning

This paper examines the orientations, or frames of reference, of participants in five bank training programmes run by three banks in the United Kingdom. Adopting a symbolic interactionist approach and ethnographic methods of investigation, the paper attempts to elucidate the ways in which both learners and tutors thought about their roles in the learning events and the goals and strategies they adopted in order to cope with their situation. It is suggested that in order to understand the participants' behaviour it is necessary to take into account the contexts in which their actions were constructed. In particular it is proposed that the organizational context of the training programmes, which exposed the participants to the gaze of ‘hidden audiences’ of organizational superiors, inhibited the potential of the programmes as vehicles for learning. It is also argued that interactionist approaches using ethnographic methods, which enable organizational actors to be studied in situ, have an important contribution to make to the wider study of organizational cognition.     

A French model of craft training: its strategic relevance and recruitment issues for a UK firm

This paper is a study of the recruitment to the first version of the International Journeyman Programme (IJP), a project to recruit and train young workers from the north-east of England for a craft and technician training programme in engineering organized by a French trade guild, Les Compagnons du Devoir (CdD). The initial version of the project was unsuccessful and the paper highlights the role played by UK state agencies and institutions in the recruitment process in the project's lack of success. The paper examines the strategic relevance of a model of French craft training to a UK firm, describes that system of training and development, and analyses the recruitment difficulties faced by the IJP organizers when they attempted to launch the programme. The study finds that key elements of the UK VET system have severe problems in delivering high-skills training, and that there are in-built structural barriers that limit the extent to which such training can be easily imported.     

关于工科高校的工程训练探讨

工程训练是工科高校重要的实践教学环节,其目的是通过金工实习的过程,使学生获得一定的操作技能,掌握工业生产中常用材料及其加工工艺知识,以此培养学生们的工程素质、质量素质和安全素质。随着全社会对素质教育的日益重视,工科高校都充分认识到金工实习这一工程实践教学环节在培养学生综合工程素质过程中所发挥的重要作用。我国金工实习课程需进一步研究如何建立融知识、能力、素质为一体课程体系,必须将常规性的金工实习转化为全方位的工程训练。     

Managing Humour

This article examines the under‐explored relationship between humour, power and management. Critically analysing the functionalist influence on workplace humour studies, it addresses the reproduction of humour through power relations and of management control through joking relations. In particular, the following argument considers how, in different social and organizational contexts, the management of humour is implemented through the practices of suppression and manufacture. The article concludes that, although apparently opposing, these two managerial control strategies in some cases may also overlap. Attempts to manufacture humour can actually suppress it, while the suppression of jocularity may also lead to its resurgence.     

State-owned enterprises' political capital,city administrative rank and economic resources acquisition: Empirical evidence from Chinese capital markets

This paper examines the impact of Chinese State-Owned Enterprises' (SOE) corporate political capital and the administrative rank of the city where the firm is located on their ability to acquire economic resources. The study found that the stronger the political capital owned by SOEs and the higher the administrative rank of the cities in which SOEs were located, the easier it was for them to obtain more loans and subsidies. We also found that as the city administrative rank increased, the positive effect of SOEs' political capital on economic resources acquisition also increased. When SOEs were divided into commercial competitive versus specific functional enterprises, the administrative rank of the city in which the enterprise was located played a significant positive role in obtaining economic resources for commercial competitive enterprises, while the role of their political capital played a limited role. For specific functional enterprises, their own political capital played the more significant positive role. This paper expands the research scope of corporate political connections with a new perspective.     

陕西省优秀竞技健美操运动员冬训期机能监控

本文通过对陕西省优秀竞技健美操运动员冬训期Hb、CK、BUN、T的跟踪监控,试图分析与研究其训练特点和相关生理生化指标的变化规律。研究结果表明其基本上适应训练计划负荷,训练安排比较合理科学,机能监控发挥了非常重要的作用。     

Female Graduate Students’ Attitudes After Leadership Training

Although the increasing focus on female leadership in both the popular press and scholarly literature is relatively recent, women's leadership is not. Women have traditionally played a role in civic and cultural arenas and now have a greater opportunity to bring their particular leadership strengths to a broad range of organizations. The current paper reports on a case study about participants’ attitudes after participating in a leadership seminar series program for female graduate students at a university in the Northeast. The program's design incorporated networking, goal setting, skills training, and mentoring. Postprogram results (N = 17) on measures of Houghton and Neck's Revised Self‐Leadership Questionnaire indicated significant changes on all three of the leadership questionnaire's dimensions as well as on several subscales within the dimensions indicating that after the leadership training, the women were adapting to more transactional practices such as self‐reward and goal setting.     

Closing the circle: participant views of a 360 degree feedback programme

The use of 360 degree feedback is becoming increasingly commonplace in organisations. It is claimed that this programme offers a more rounded diagnosis of development needs resulting in more effective development plans for individuals and more strategically focused investment in training for the organisation as a whole. These claims are tested in a qualitative and quantitative field study of participants in a 360 degree programme for middle and senior managers at a UK university. Some elements of the programme are found to work better than others, but participants rate their experience of almost all aspects of training and development as significantly better than a matched sample of non‐participants, and this leads to more positive global evaluations of the employer. The implications for the use of 360 degree programmes are discussed with regard to the critical HRM literature.     

A model to evaluate the effectiveness of enterprise training programmes

This paper describes a model developed to measure customer satisfaction with enterprise training programmes. Based on developments in customer satisfaction and quality measurement, it is proposed as an alternative to the training evaluation model developed by Kirkpatrick (1959). A single indicator, a Customer Satisfaction Index (CSI), quantifies the level of satisfaction with each training programme. The model also measures the individual parameters that contribute to the CSI, as well as their relative importance. It facilitates a benchmarking process regarding these parameters and between training programmes. The development process of the model is described, as is its use in practice.     

Environmental commitment and manufacturing excellence: a comparative study within Canadian industry

The development of an environmental policy represents the cornerstone of an environmental management system (EMS), an essential tool that helps companies both systematically manage their environmental obligations and risks, and promote these objectives throughout the entire organization. The implementation of such policies must rest not solely upon the development of specific pollution‐reduction programmes but also upon more encompassing issues dealing with the examination of existing management systems and work procedures. This paper presents the results of a study conducted in 250 manufacturing firms. It examines factors such as manufacturing policies and competitive positioning in their role as driving forces behind environmental commitment. The study's results demonstrate that environmental commitment is often linked to sound management practices. Good relations with both employees and suppliers, participatory management and total quality management programmes appear to be intimately correlated with the existence of an environmental policy. Copyright © 2001 John Wiley & Sons, Ltd. and ERP Environment     

An event history approach to the evaluation of training,recruitment and employment programmes

In this paper I evaluate a number of training, recruitment and employment programmes. The evaluation method is a combination of a quasi-experimental design (a simple pre-treatment-post-treatment design) and a stochastic process model to describe the response variables. I conclude that the programmes have no effect on older workers. Female and minority workers benefit most from the programmes. The training programmes are less effective than the recruitment programmes, which are in turn less effective than the employment programmes.     

The effect of integration policies on the time until regular employment of newly arrived immigrants: Evidence from Denmark

We analyse the effect of active labour-market programmes on the hazard rate into regular employment for newly arrived immigrants using the timing-of-events duration model. We take account of language course participation and progression in destination country language skills. We use rich administrative data from Denmark. We find substantial lock-in effects of participation in active labour-market programmes. Post programme effects on the hazard rate to regular employment are significantly positive for wage subsidy programmes, but not for other types of programmes. For language course participants, improvement in language proficiency has significant and substantial positive effects on the hazard rate to employment.     

Expectations and performance: assessment of public service training in Hong Kong

There are different ways in which training providers and recipients assess the value and outcome of training programmes. Generally, evaluations by clients of training services in the public sector do not receive serious attention as one cohort of officials succeeds another. Such an approach restricts the prospect of improvement, particularly since the providers are not subjected to undergo self-assessment of their programmes. This article seeks to achieve a better understanding of the assessment by soliciting opinions of both clients and providers of training programmes offered by the Civil Service Training and Development Institute in Hong Kong. The views of both the trainers and recipients were collected through a number of surveys and interviews. The response from trainees and trainers reveal significant differences about the expectations and actual content of the training programmes. Interestingly, there were similarities as well in their assessment in some areas. A common position declared by the trainees is that training keeps them informed about the latest developments but does not help them to adjust to changing circumstances. The other complaint was that adequate training was not provided for performing on the job. Trainers expressed different views, but agreed on the fact that the institute is unable to cope with the task and responsibility of training the entire public service and conceded that it is difficult to anticipate the future training needs in the rapidly changing environment in which public administration takes place.     

TRAINING IN PERFORMANCE APPRAISAL INTERVIEWING: AN EVALUATION STUDY

The paper describes a study of the effects of a training course in performance appraisal interviewing. Managers who had attended the course were asked, by means of a postal questionnaire, to compare their pre-training and post-training interviewing performances. There were three important findings. First, that the trainees had improved on almost every aspect of appraisal interviewing; secondly, it is not just the skill of interviewing which is important, but also an understanding of the role of performance appraisal; and finally, managers in mid-career may have most to gain from training of this type.     

The role of organizational culture and HRM on training success: evidence from the Canarian restaurant industry

This research aims to analyse the influence of organizational culture and human resources management (HRM) practices on the success of training at restaurants. Effective training is especially important for modern restaurants that aim to gain competitive advantage by means of good quality service and performance of their employees. To achieve this objective, an empirical study was conducted on 137 restaurants in the Canary Islands. Results show that organizational culture does not influence the success of the training programmes unless HRM practices that support the training process are implemented. Specifically, the study reveals the full mediating role of HRM practices between a continuous learning culture and effective training.     

工商管理类专业MIS课程教学探讨

根据工商管理类专业的特点和管理信息系统课程在本专业中的定位,对课程的教学内容体系、理论教学方法和实践教学方法进行了研究,教学实践表明该方案的应用对课程的教学起到了良好的促进作用。     

How responsive are charities to market needs?

Voluntary organisations have a unique set of stakeholders. Their services are paid for, not by their customers, but by ‘purchasers’ such as social services or grant-making trusts. This separation of customers from purchasers denies voluntary organisations a direct market mechanism for feedback on their services. As a result, charities are in danger of providing outdated poor-quality services for years, while convincing purchasers that they are still doing a good job. This paper examines the extent to which voluntary organisations do in fact respond to market needs, despite their undemanding environment. The paper draws on research from 15 national disability charities to explore the extent to which charities are market orientated, and to identify examples of best practice in the field. The paper concludes by identifying the critical role played by charity chief executives in urging their own organisations to adopt marketing principles. Copyright © 1999 Henry Stewart Publications     

加强安全教育培训工作标准化管理促进企业安全生产

安全教育培训工作在各大企业中都发挥着十分重要的作用。本文详细介绍了实施安全教育培训的标准化管理对促进企业安全生产发展的意义。     

The interrelated dynamics of unemployment and low‐wage employment

This paper examines the extent of state dependence in unemployment and the role played in this by intervening low‐wage employment. A range of dynamic random and fixed‐effects estimators are compared. Low‐wage employment is found to have almost as large an adverse effect as unemployment on future prospects and the difference in their effects is found to be insignificant. Evidence is presented that low‐wage jobs act as the main conduit for repeat unemployment and considerably increases its probability. Obtaining a higher‐wage job reduces the increased risk of repeat unemployment to insignificance. Copyright © 2007 John Wiley & Sons, Ltd.     

Training for strategic change: some conditions of effectiveness: a case in the banking sector in France

In this paper, a case in the banking sector in France is presented because this is particularly illustrative of some advanced training policies. Hence it enables several general conclusions to be drawn about their strategic effectiveness. One particular conclusion is that a training programme aimed at raising educational levels or basic skills which is not rapidly and completely articulated to professional programmes and actions about career paths is doomed to raise frustrations and miss, at least partially, its objectives. To consider training as a strategic HRM tool is thus not enough: indeed, there is a complex reality of training in practice.