What do tourism students know about sustainability and sustainable tourism? An exploratory study of Latin American students

While research has started to pay attention to the content and delivery of sustainable tourism education, little is known about what students actually know and feel with respect to sustainability. This preliminary study explores students’ knowledge of and attitudes toward sustainable tourism as well as their sense of competence and empowerment to make sustainability-related decisions. The focus was on Latin America, where tourism has caused severe negative impacts and where sustainability knowledge and skills are most needed to protect fragile natural and cultural resources. Results show that although most tourism students think sustainable tourism is important, they have limited knowledge of sustainability principles and technical aspects related to sustainable tourism. Implications for teaching are discussed.     

What determines international tourist arrivals in India?

Using data for 18 major tourist originating countries to India from 2001 to 2015, this study examines the major determinants of international tourist arrivals in India. The results indicate that past experiences of the tourists, per capita income in the tourist originating country, relative costs of living between India and the country of origin, and the level of infrastructure development in India are key determinants of international tourist arrivals in India. Furthermore, both transportation and communication infrastructure are important in attracting tourists to India. In particular, evidence suggests that availability of road and air network and telephone connections has favourable impacts on international tourist arrivals in India. These results are robust to the inclusion of additional variables. These results have important policy implications.     

What fosters awe-inspiring experiences in nature-based tourism destinations?

Awe, an intense, and usually positive emotion often experienced by individuals visiting nature-based tourism destinations, has the potential to nurture strong connections between individuals and their environment. Despite this, awe research has been neglected in the tourism literature, especially in relation to the aspects or features that foster awe-inspiring experiences. This study sought to rectify this by focusing on such experiences in the remote, unique Kimberley region in north-western Australia. A total of 49 tourist interviews were conducted to ascertain their responses to the question “what has been your most awe-inspiring experience and why?” Responses highlighted five distinct facets contributing to respondents’ awe-inspiring experiences: marine fauna, aesthetics, ecological phenomena, vast geological landscapes and reflective/perspective moments. Future research should focus on exploring the applicability of these facets to other nature-based tourism destinations.     

What No Pasties!? Reading the Cornish Tourism Brochure

This article introduces a conceptual model for the analysis of tourism marketing texts, and provides a social semiotic reading of the Visit Cornwall brochure to demonstrate how the model may be applied. The conceptual model provides an insight into how the cultural meaning of tourism moves from culturally constituted world of tourism marketing, to that of the individual consumer. By understanding how individuals interpret marketing texts, and how they relate to the signs and images used within tourism marketing, it is possible to develop coherent strategies that are tailored to market segments or groups, while identifying the significance, ethics, and validity of the discourses utilized within contemporary tourism marketing practices.     

What contributes to convention attendee satisfaction and loyalty? A meta-analysis

The significant economic contribution and other positive impacts of the convention industry make it imperative to understand the factors that influence attendees' satisfaction and generate repeat attendance, which is loyalty. A meta-analysis of the convention literature revealed that networking and education are the top contributors to attendee satisfaction. Interestingly, the findings suggest that convention environment is more important for loyalty than satisfaction, whereas destination image is relatively unimportant for either outcome. Perception of service quality is more important than value for both satisfaction and loyalty. The meta-analysis confirmed that there is a strong relationship between attendee satisfaction and loyalty.     

How do hotels choose their location? Evidence from hotels in Beijing

This study aims to investigate potential factors contributing to the hotel location choice by an ordered logit model incorporating both hotel and location characteristics. The results suggest that, star rating, years after opening, service diversification, ownership, agglomeration effect, public service infrastructure, road accessibility, subway accessibility, and accessibility to tourism sites are important determinants. By examining location models for different periods, different star rating levels, and different ownership, we show that, downscale hotels tend not to actively seek the benefits of agglomeration effects while upscale ones are more sensitive to accessibility. Finally, agglomeration effects are further investigated by looking into agglomeration heterogeneity, agglomeration scope, scale related and ownership related agglomeration, and agglomeration zoning.     

What determines the holding of association meetings in a global context?

This article aims to understand the determinants influencing the number of association meetings held in countries worldwide and which may be controlled by their economic agents and policymakers. For this purpose, we use a dynamic panel model with data provided by the Data World Bank, the World Travel & Tourism Council, and the International Congress and Convention Association, in a time series of 8 years. The results reveal the importance of the experiences obtained by the tourists in previous meetings, as well as the countries’ need to implement measures to stimulate the dynamism of economic activity and political stability.     

What is Leisure Without Becoming? Assemblages of Active and Reactive Leisure

Abstract

In answering the question, “what is leisure without becoming?” this article revisits philosophical insights in Deleuze’s reading of Spinoza and Nietzsche. I investigate the relevance of these thinkers to Deleuze and Guattari’s collaboration to propose an understanding of leisure as not only becoming but also as negation of difference and possible repetition of the same in reactive leisure. Leisure as becoming is a vital realization of what a body can do that cannot entirely be conceived as a state of Being, a period of time, or necessarily an activity. Deleuze and Guattari’s theory of assemblage is used to understand becoming as a line of flight, a relational deterritorialization, that extends the capacities of a body.     

What determines multinational hotel groups’ locational investment choice in China?

China's hotel industry has been developed quickly from a small number of 137 only in 1978 to 14,237 in 2009. One of the main drivers of the rapid development of the hotel industry has been the expansion of multinational hotel groups (MHGs) into China. The purposes of this study are to analyze the factors that determine the location strategies of MHGs and to assess what factors determine MHG's investment strategies in regard to choice of location. The study finds that the market demand and market size measured by number of inbound tourists, tourist spending, and actual foreign direct investment, the business environment measured by GDP per capital, and dummy variables measured by policy and mega events are all significant factors in affecting MHG's locational choices for investment. These findings may provide some insights for MHG's future investment strategies in regard to location choice.     

What drives pilgrims' experiential supportive intentions and desires towards religious destinations?

This study examines the role of pilgrim's experiential risk, experiential motivation, and experiential loyalty towards the experiential relationship quality, supportive intentions, and desires at religious destinations. For Study 1, data were collected from 374 pilgrims (Sikh community) who visited Pakistan during their religious event (Vaisakhi). For Study 2, data were collected from 381 pilgrims (Malaysian Chinese) who visited Chinese temples in Kedah, Malaysia. PLS-SEM is employed to analyze the data. The findings revealed that experiential risk, motivation, and loyalty significantly impact experiential relationship quality, experiential supportive intentions, and experiential desire. Moreover, experiential relationship quality also plays a pivotal role in increasing the pilgrims` experiential supportive intentions and desires to visit the pilgrimage destination. This study contributes to the existing literature and will be helpful for the tourism authorities to reduce the consumer's experiential risk and enhance their loyalty and intention towards the holy destinations.     

What motivates volunteers to help at business events? Reciprocal altruism and reflexivity

Volunteering literature is yet to examine the motivations for helping at business events. This paper contributes to closing this research gap by on-the-ground investigation of volunteer motivations at business events. Drawing upon 22 volunteers from different business events in China, the results identify a variety of functional motives related to self-development. The analysis gives emphasis to the subjectivity and reflexivity with which individuals give meaning to their motivations and suggests that reciprocal altruism and reflexivity are evident among volunteers. This paper provides insights into the salience of business event volunteering and suggests implications for event organisers dealing with volunteers.     

What online Hong Kong travelers look for on airline/travel websites?

A study was conducted to identify Internet users’ needs and expectations towards airline/travel websites in Hong Kong. Five focus groups were conducted and the results showed that online shopping behavior centers around more traditional products such as compact discs, cinema tickets, souvenirs, gifts, software programs, books and so forth. Regarding their needs and expectations towards an ideal airline/travel website, Internet users believed that the content of it should be informative, interactive and attractive.     

What explains differing holding periods across hotel investments? A hazard rate framework

We explain the variation in hotel holding periods (HP) based on liquidity needs, owner type, acquisition conditions and timing of hotel renovation. Contrary to popular belief, properties owned by listed companies tend to have longer HPs due to lower liquidity constraints. REITs sell heterogeneous hotels sooner to strengthen their focus whereas REOCs keep such assets longer for diversification benefits. Moreover, we document that higher quality hotels tend to have longer HPs, and that capital expenditure employed in renovating an acquired asset prolongs the HP whereas assets renovated before acquisition experience shorter HPs. Finally, we show how our model can be used in practice to predict the median HP based on a given hotel characteristics, and present a method to adjust the DCF discount rate according to the selected holding period.     

What caused the rise of Airbnb? An examination of key macroeconomic factors

The social and economic implications of the Airbnb phenomenon have been the subject of much research. Yet, the academic literature on Airbnb is nascent. Specifically, the issue of whether major macroeconomic conditions affect the supply of Airbnb has not been investigated. To address this gap, we propose a conceptual model that explains the determinants of Airbnb supply and examine the extent to which major macroeconomic factors affect the supply of Airbnb. Specifically, we analyze the effects of hotel room rates (ADR), hotel demand, tourism demand, house prices, gross domestic product (GDP), wages and unemployment on the supply of Airbnb in 50 U.S. states. Results show that increases in hotel ADR, house prices, and GDP have contributed to an increase in the supply of Airbnb, whereas increases in unemployment rates and wages have adverse effects on Airbnb supply. Theoretical and policy implications are discussed within realms of macroeconomic theory.     

What are guests scared of? Crime-related hotel experiences and fear of crime

ABSTRACT

This study aims to explore the typology of hotel crime and how it is related to guests’ fear of crime based on a cause-and-consequence model. A total of 873 TripAdvisor reviews were content-analyzed to develop a typology of hotel crime. High-class hotels experienced more theft, fraud, and burglary while low-class hotels encountered more prostitution and drug-related activities. Hotel guests generated a higher fear of crime when crime occurred inside guest rooms, especially in cases of burglary, theft, or fraud. Reviews mentioning crimes were perceived to be more helpful. Managerial implications and best practices of crime prevention are provided for hotel practitioners.     

Urban sensory map: How do tourists “sense” a destination spatially?

Tourism sensory experiences represent a spatially constrained and constructed process influenced by various environmental stimuli. Although growing academic attention has been devoted to sensory tourism, few studies have incorporated spatiality into investigations of sensory experiences. This study establishes a macro–meso–micro analytical framework to explore the relationships among sensory experiences and spatial environmental characteristics based on social media big data. This research also moves beyond the conventional five-sense framework to include a sixth sense—interoception. Results (a) uncover the spatial distribution and relationships among sensory experiences in a destination; (b) demonstrate associations between attraction types and sensory experiences; and (c) illustrate interactions between environmental attributes and sensory encounters. This study theoretically clarifies relevant antecedents, extends a sense-based framework, and multidimensionally enriches tourism sensory experiences; empirically offer guidance for sensory environment planning, marketing, and management. Results also produce methodological insights for adopting social media big data to capture sensory experiences.     

What Facilitates a Festival Tourist? Investigating Tourists’ Experiences at a Local Community Festival

The purpose of this study was to examine the effectiveness of festival attributes and tourism facilitators on tourist satisfaction. The results of this study show that festival attributes has a positive and significant effect on tourists' satisfaction. Data analysis also revealed a positive and a significant effect of intrapersonal facilitators and structural facilitators on tourists' satisfaction. However, interpersonal facilitators do not allow a significant impact on tourists' satisfaction in the festival context. One of the most important findings is that festival commercialization is the strongest predictor of tourists' satisfaction. Structural facilitators are regarded as of primary importance in determining the satisfaction of festival tourists. Future research is needed to investigate other important antecedents of tourists' satisfaction across other festivals or locations, and to identify the complex nature of festival tourists' satisfaction. Finally, a longitudinal approach will better elucidate the relationships between measurement variables and their antecedents.     

How do young Chinese friendship groups make travel decisions? A content and interaction process analysis

ABSTRACT

Young Chinese tourists form an increasingly important market and they tend to travel in small friendship or family groups. This study examines how young Chinese friendship groups (aged between 18 and 35 years) make travel decisions. Using the observation approach, this study observes the group travel decision-making process of 10 small groups. Issues such as activity, cost, travel timing, transportation, climate, safety, and distance, were found to determine destination choice. The role and function of verbal and non-verbal behaviors in influencing group decision-making were also investigated. This study contributes to both general group interaction literature and tourism literature.     

How do consumers’ perceptions differ across dimensions of corporate social responsibility and hotel types?

This study develops three hypotheses regarding corporate social responsibility (CSR) in the context of the hotel industry. First, the study examines a ranking of consumers’ perceived importance of the four CSR dimensions proposed by Carroll’s hierarchy of CSR in 1991, expecting the following orders: philanthropic, ethical, legal, and economic dimensions, from most to least important. Second, the study investigates the relationship between consumers’ perceived importance of and their overall support for CSR. Third, the study introduces the type of hotel (for example, economy, mid-scale, and upscale) as a moderator to provide a better explanation of the relationship between consumers’ perceived importance of the CSR dimensions and support for CSR. Contributions to the CSR literature in general, and also specifically relating to the hotel context, and managerial implications are discussed.     

Why do Visitors Go to Museums? The Case of 921 Earthquake Museum,Wufong, Taichung

The paper examines the motives and sources of satisfaction of 286 respondents relating to the 921 Earthquake Museum in Taichung, Taiwan. In concludes that income, age and education remain statistically significant determinants of at\titudes, and notes the existence of four clusters derived from k-means analysis but supported by a cross-tabulation of cluster types and categories derived from themes identified in responses to open-ended questions. The paper lends some support to the continuum of the authentic to “pure essentialism” while arguing that the latter is a logical corollary of the concept, but in practice will be rare. In that respect the Museum represents a negotiated essentialism in that the core of the Museum is the damaged school, but it has been sanitized. Reference is also made to differing concepts of museums and the literature relating to competing understandings of the roles of museums and why people visit them.