CIOs' perspectives of critical success factors in ERP upgrade projects

Enterprise resource planning systems have required significant upgrades in the 21st century as many of the systems obtained prior to 2000 have become outdated due to vendor changes. SAP and Oracle have emerged as dominant vendors, and SAP has announced discontinuance of support in the future for its primary R/3 system. This study reports interviews with the chief information officers (CIOs) of 15 institutions that have undergone (or are undergoing) enterprise system upgrades, with focus on discussion of major critical success factors for ERP upgrade projects.     

IS／IT项目关键成功因素的系统思考

在对项目关键成功因素的有关研究进行评述的基础上,提出一个IS/IT项目关键成功因素模型, 该模型包含三个部分:与项目干系人有关的因素、与项目生命周期有关的因素和项目支持因素。在项目实施 过程中,不同的关键成功因素相互作用并最终促成IS/IT项目的成功。     

Critical success factors of the nine challenges in Malaysia’s vision 2020

By the year 2020, Malaysia aspires to become a fully developed nation. In order to realize this vision, formally termed ‘Vision 2020’, Malaysia must address nine strategic challenges identified by the government of former Prime Minister Tun Dr. Mahathir bin Mohamad. These challenges are: (1) Establishing a united Malaysian nation, (2) Creating a psychologically liberated, secure, and developed Malaysian society, (3) Developing a mature democratic society, (4) Forming a community that has high morale, ethics, and religious strength, (5) Establishing a mature, liberal and tolerant society, (6) Establishing a scientific and progressive society, (7) Establishing a fully caring society, (8) Ensuring an economically just society, and (9) Establishing a prosperous society. The present paper seeks to identify and rank the critical success factors of these nine challenges by applying the Analytic Hierarchy Process. A number of ‘front-line’ critical success factors are discussed at length. The paper also analyzes the impact of respondents’ demography on the outcomes. The findings are expected to provide valuable guidelines to the Malaysian government in course of developing effective action plans to achieve Vision 2020.     

当前我国中小企业电子商务的营销模式分析

随着经济的激烈化和网络的普遍化,电子商务得到空前发展,本文针对于当前我国中小企业的电子商务发展现状进行分析,就其主要营销模式进行简要探讨。     

博客营销初探

互联网技术迅速发展,电子商务企业利用网络营销推广企业形象和产品。而博客在网络时代已在政治、企业管理、新闻报道及日常生活等方面得以应用,企业运用博客来做为营销的方式,利用博客的专业,热情交流,容易形成口碑宣传的这种特点来推广企业形象,推销企业产品,引领消费者的消费习惯为企业带来更多收益。     

企业的博客营销应用研究

文中主要论述了在网络营销的模式下,以博客为核心的企业博客营销所面临的主要问题以及相应的解决方法。首先,分析了博客与博客营销的基本概念及我国企业博客营销的应用现状;其次,通过目前国内企业在博客营销中遇到的问题进行深入剖析,揭示出博客营销在人才培养、博客内容管理及博客营销绩效考核等方面所存在的问题,并针对这些问题提出了相应的解决措施。     

Forecasting Success on Large Projects: Developing Reliable Scales to Predict Multiple Perspectives by Multiple Stakeholders Over Multiple Time Frames

Our aim is to develop a set of leading performance indicators to enable managers of large projects to forecast during project execution how various stakeholders will perceive success months or even years into the operation of the output. Large projects have many stakeholders who have different objectives for the project, its output, and the business objectives they will deliver. The output of a large project may have a lifetime that lasts for years, or even decades, and ultimate impacts that go beyond its immediate operation. How different stakeholders perceive success can change with time, and so the project manager needs leading performance indicators that go beyond the traditional triple constraint to forecast how key stakeholders will perceive success months or even years later. In this article, we develop a model for project success that identifies how project stakeholders might perceive success in the months and years following a project. We identify success or failure factors that will facilitate or mitigate against achievement of those success criteria, and a set of potential leading performance indicators that forecast how stakeholders will perceive success during the life of the project's output. We conducted a scale development study with 152 managers of large projects and identified two project success factor scales and seven stakeholder satisfaction scales that can be used by project managers to predict stakeholder satisfaction on projects and so may be used by the managers of large projects for the basis of project control.     

基于资源和关键成功因素的企业竞争力分析

企业竞争力的实质是企业有效使用各种生产要素的能力,即企业对自身可控资源进行整合后投入到关键领域的能力。在实施资源整合过程中,本文从关键成功因素的角度试图把资源基础论中的要素与关键成功因素相结合,识别关键资源,立足关键资源,同时把握其他发展所必要的资源,最终形成竞争优势。     

浅谈Partnering模式应用的CSFs及其障碍

Partnering模式正被广泛应用在各种不同领域中，评定Partnering模式应用的CSFS及其障碍越来越被组织或学者重视，逐步成为了项目管理中的一项议程。总结了前人的研究成果，提出了普遍认为的CSFS，具体分析了Partnering模式应用的障碍，为Partnering模式的推广提供了借鉴作用。     

Success criteria and factors for international development projects: A life‐cycle‐based framework

The paper presents a new conceptual model for not‐for‐profit international development projects that identifies different sets of success criteria and factors in the project life‐cycle phases and then provides the dynamic linkages among these criteria and factors. The model can serve as a basis to evaluate the project status and to forecast the results progressively throughout the stages. Thus, it helps the project management team and the key stakeholders prioritize their attention and scarce development resources to ensure successful project completion. Empirical data from a field survey conducted in selected Southeast Asian countries confirm the model's validity and also illustrate important managerial implications.     

论中小企业技术创新

技术创新是提升企业竞争力的重要途径。本文探讨了影响我国中小企业技术创新的因素,提出了鼓励中小企业技术创新应采取的措施。     

实施客户关系管理的阻力与成功因素

文章通过对客户关系管理(CustomerRelationshipManagement,CRM)内涵的阐述,介绍了企业实施客户关系管理的难点和阻力,并指出了实施客户关系管理的成功因素。     

谈托口水电站砂石加工系统变更索赔

水电工程施工中潜在的索赔机会是客观存在的,水电站砂石加工系统的变更索赔具有其专业的特殊性,本文结合托口水电站砂石加工系统变更索赔实例,剖析了砂石加工系统变更与索赔的机会,总结了砂石加工系统取得索赔成功关键性因素,为水电站砂石系统工程提供参考。     

DB项目成功因素的研究综述与展望

文章对以往项目成功因素的研究做了一个综述,并在此基础之上针对DB承包模式下的建设项目成功因素做出了进一步研究,并从新的角度提出了一个新的研究思路,期望能够从充分考虑到的各种因素之中找到那些影响DB项目成功的关键因素,并揭示出他们与各种项目绩效之间的相关性。     

影响供应商参与新产品开发实施绩效的关键成功因素研究

供应商参与新产品开发(Supplier involvement in new product development,SINPD)作为一种新的合作创新模式受到广泛关注,对新产品开发绩效的研究已成为企业实施SINPD的关键。在文献资料和国内企业调研访谈的基础上,初步提出9个影响SINPD实施绩效的关键因素。通过对问卷收集的数据进行实证研究,验证和提取出知识创造能力、知识吸收能力、知识整合能力、组织学习能力、供应商参与时机、供应商参与程度6个关键成功因素,并对实证研究结果进行分析讨论。     

电子商务业务模式的发展与探讨

首先阐述了电子商务的基本模式,接着对电子商务的业务模式变化进行分析,最后对新型的电子商务模式C2B和B2B2C及其特征进行分析探讨.     

中电电气信息化的成功分析

当今,随着国际国内金融环境的复杂多变,随着电子商务的普及和信息技术的发展,中国企业发展模式、运营方式以及管理手段等方面正在发生深刻变化,中国制造业正在通过信息化推动企业转型升级,中电电气便是其中一员。文章主要以中电电气为研究对象,介绍了过去十年来中电电气信息化建设历程,总结出了成功基因主要包括领导重视、组织保障,从"要我干"转变为"我要干",选择对的系统,员工主动参与和强化培训五大方面。文章通过对中电电气信息化发展的研究,将会为中国制造业信息化发展提供有力参考模型。     

新乡市民营企业家成功要素研究

通过对政府备案资料和公开资料的统计,对一些民营企业家实地采访,以及通过放开式问卷调查法,获得确实数据,发现涉及的民营企业家成功要素,然后进行合并相近,相似的指标,最后再进行频数统计。总结出前几项所占频数较多的成功要素,从中得出新乡民营企业家成功的独特要素。     

B2C电子商务中消费者信任的影响因素研究

信任是一种很复杂的社会与心理现象。近年电子商务交易问题日益突出,消费者信任的缺失已经成为制约我国电子商务进一步发展的关键因素。B2C电子商务中研究消费者信任影响因素可以从消费者个人、在线商家、网站和电子商务环境4个角度展开。探讨消费者信任的影响因素对于我国电子商务行业持续、健康、快速地发展有着重要的促进作用。