内部营销概念的演变以及内部营销的实施

本文通过对不同内部营销概念的分析和比较总结出内部营销概念发展的3个阶段,从市场细分和营销组合方面展示了内部营销活动的内涵以及内部营销活动的实施。     

The Critical Role of Internal Marketing in Knowledge Management in Not-for-Profit Organizations

Australian not-for-profit (NFP) organizations are knowledge-intensive enterprises, but most struggle with knowledge management (KM), while at the same time identifying it as an increasingly important activity they must improve for an increasingly competitive and demanding environment. Replicating “corporate” best KM practices is often misaligned with NFPs’ unique cultures, finances, operations, and missions. This article advances previous work presented in this journal and highlights the importance of internal management practices as vital for success. This article draws from NFP research in knowledge and explores a key enabler (internal marketing) that has been overlooked for building a critical link between NFP staff/volunteers and the organization for building and sustaining KM in an NFP environment. Using in-depth interviewing (32 interviews) and an online survey (179 respondents), this article examines the elements of internal marketing’s benefit/value propositions to staff and the importance of personal relevance. Further, the article also explores the value of socialization strategies (such as communities of practice) as effective internal marketing channels.     

论概念营销在企业中的运用

在竞争激烈的今天,每个企业都需要以先进的营销方式来求得生存和发展。概念营销是最新的,也是实践证明卓有成效的营销方式之一。如何建立概念营销的营销体系,怎样利用概念营销建立企业的营销优势,是欲图发展的企业亟待解决的问题。     

培训机构的产品营销竞争策略

教育是社会发展的源动力!应该说,培训教育是市场经济发展的产物,因此也必将随着市场经济的发展而发展。     

基于情景的市场营销观念--市场营销观念的发展

市场营销观念的发展在经历了半个世纪后，遇到了严峻的考验。为进一步发展应用管理学中的情景分析法，揭示市场营销观念发展的误区，提出市场营销观念的运用应该与具体的市场营销情景相匹配的观点。     

Narrowing the Concept of Marketing

SUMMARY

The misapplication of marketing to major American social institutions-education, religion, health care, the media, government and the legal system-has frequently undermined the fundamental purposes of those institutions, to the point that Laczniak and Michie's (1979a; 1979b) worst fears about marketing as a force for social disorder may have become a reality. Even more perplexing is a deeper question that marketers have yet to address adequately: Is the customer metaphor, which is so central to business and consumer marketing, fundamentally incompatible with the nature of a productive social institution?     

Marketing Priorities and Practice Within the Accounting Profession

No abstract available for this article.     

重庆房地产企业营销沟通渠道研究

本文通过研究目前重庆房地产企业营销沟通的现状,深入了解到目前房地产企业在营销沟通渠道中存在的问题,并针对这一问题,有针对性地提出了新型的营销沟通渠道模型。同时,作者还分析了该模型的特点和功能。这一新型的营销沟通渠道模型从消费者需求的角度出发,从外而内地开展营销工作。站在消费者角度去展开营销,从而实现企业与消费者双赢的局面。     

基于观念营销的营销组合研究

观念营销指企业在追求自身经营目标时,通过设计、推广和灌输与自身产品相关的理念,来影响消费者的消费观念,从而达成交易的过程。本文认为,企业要获得消费者认可,更重要的是观念的设计、推广以及向消费者的灌输;观念营销由观念策略、产品策略、价格策略、渠道策略和沟通策略等五个方面构成,而企业文化力、市场前瞻能力、观念力、产品力、通道整合能力等是影响观念营销成败的关键因素。     

概论市场营销新观念:社会价值营销

企业价值、顾客价值、社会价值三之间具有矛盾的不一致性。企业价值、顾客价值各自最大化并不能导致社会价值最大化。所以，无论是企业价值营销，还是顾客价值营销都没能使整个社会资源配置达到“帕累托最优”，还应继续改进。只有进入社会价值营销观念阶段，才能实现社会价值最大化。     

People-Oriented Marketing Managers in Service Organizations

Abstract

This paper explores the role of people-oriented marketing managers in service organizations. In particular, the interaction variables between organizational behavior of managers and organizational design issues are analyzed. Variables addressed include the following: centralization, decentralization, bureaucracy, matrix management, open environment, individuality, people as resource, unification of people, handling people problems, democratic methods, development of people, and importance of people.     

论营销创新

本文认为,营销创新是提升企业形象和增强企业市场竞争力的重要途径,是企业全面创新的重要组成部分,而营销观念的转变是营销创新的前提.营销观念的转变具体讲就是:从满足市场需求向创造市场需求的观念转变;从封闭和独立的营销向开放和合作营销的观念转变;从功能营销向绿色营销的观念转变;从产品营销向服务营销的观念转变以及从采用单一的营销手段向采取整合营销手段的观念转变.     

Marketing a Financial Service Within a Firm

No abstract available for this article.     

The Compatibility of the Marketing Concept Within the “Classified” Customer Service Culture of Department of Defense National Testing Laboratories

ABSTRACT

The role of national defense research laboratories has dramatically changed since the collapse of the Soviet Union and the relaxation of “Cold War” imperatives. As these organizations are seeking new “market oriented” opportunities, the fundamental philosophy and culture of these organizations must be examined in order to determine if such firms, historically dependent on government awards and contracts, can effectively compete in the highly competitive global economy. The purpose of this study is to examine the relative compatibility of the marketing concept with the attitudes and customer service practices of one such highly confidential organization. By initiating such inquiry, it is hoped that other research and inquiry will be undertaken with the goal being to help transition the power of these basic and applied research facilities into the private sector more efficiently.     

The Role of Marketing for Religious Organizations

No abstract available for this article.     

企业营销组织模式的比较研究

营销组织设计的优劣,不仅关系到企业的营销效率、管理成本,而且直接影响到企业的经济效益和进一步发展。通过对国内企业普遍采用的几种营销组织模式的分析比较,为企业根据自己的条件选择有效的组织模式提供了依据;同时还提出了现代企业在新经济环境下营销组织发展的趋势。     

饭店营销新理念：差异化营销

随着饭店业的不断成熟和发展,创设竞争优势成为饭店企业追逐的主要目标,而差异化正是企业创设竞争优势的重要源泉。本从分析饭店面临的基本现状着手,介绍了差异化营销理念的内涵、优势以及它在饭店企业中的运作要点。     

Operationalizing the Marketing Concept in the Nonprofit Sector

ABSTRACT

This paper questions the validity of applying the market orientation construct, which was developed ostensibly for and in large multinational organizations, to a sector whose characteristics differ greatly. Instead, this paper argues for a new approach to the operationalization of the marketing concept in the nonprofit sector. The components of this 'societal orientation' are delineated, as are the organizational imperatives, antecedents and the potential consequences and benefits associated therewith.     

Contrasting Marketing and Selling Orientations in Government Organizations

No abstract available for this article.     

Differences in Marketing Managers' Decision Making Styles Within the Asia-Pacific Region

Abstract

Marketing managers around the world are being asked to work with foreign counterparts as never before, but with limited success. This requires integration of decision making styles. The purpose of this study is to apply a management style of decision making measurement technique to selected countries of the Asia-Pacific region to determine the extent of differences in decision-making style among marketing managers.

This study surveys marketing managers within Australia, Hong Kong, The Philippines, Vietnam, New Zealand, and China. Within each country different sampling processes and modes of data collection were used by locally-based associates of the researchers, as appropriate for the country.

The study results indicate that substantive differences do exist between marketing managers from different cultural/national backgrounds within the Asia-Pacific region and these managers differ in their decision-making styles from managers in other parts of the world. doi:10.1300/J042v21n01_06