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《Journal of Travel & Tourism Marketing》2013,30(1-2):1-2
No abstract available for this article. 相似文献
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利用网络进行在线信息搜索已成为旅游者在旅游前获取信息的主要渠道,然而随着互联网的普及发展以及电子商务网站的兴起,旅游者常常被淹没于大量的信息搜索和产品选择当中,而旅游推荐系统则是解决信息超载问题的有效方法。文章通过国外近十年的相关文献的收集整理,对旅游推荐系统的概念、应用及发展现状进行了分析,并重点对旅游推荐系统中的关键技术运用等进行了综述,指出旅游推荐系统应用的复杂性与特殊性,以及在旅游推荐系统中单纯利用基于协同过滤或基于内容过滤的技术的限制性而更多地采用基于知识的及混合的方法;探讨了旅游决策理论在推荐系统中的作用与应用;最后提出了旅游推荐系统的一般模型及未来研究热点,以期对国内旅游推荐系统的研究与应用有所借鉴。 相似文献
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我国旅行社业垂直分工体系缘何难以实现?——对我国旅行社业发展垂直分工问题的思考 总被引:9,自引:0,他引:9
鉴于我国旅行社业行业秩序混乱的状况以及欧美国家旅行社行业的有序发展,旅游业界有关人士主张在我国旅行社业内发展和建立垂直分工体系,然而垂直分工体系却始终不能如人们所预想的那样得以实现,这引发了笔者对这一问题的思考.本文在分析欧美旅行社业分工体系形成背景的基础上,从市场营销学的角度对当前我国旅行社业分工体系的现实问题进行了探讨,指出在我国当前条件下,旅行社业零售代理商的生存条件尚不具备,垂直分工体系的构想仍难以实现. 相似文献
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上海旅游咨询服务中心及其免费信息调查研究:游客视角 总被引:3,自引:1,他引:3
作者在实地走访上海市20个旅游咨询服务中心的基础上,对这些咨询中心的运营情况进行了分析,着重指出了咨询中心存在的问题,对中心提供的免费信息进行了分类处理和详细讨论.研究表明,咨询中心的设置、运营以及免费信息的提供多出自政府单方面的意愿,没有充分依据游客的行为方式(包括空间行为、信息阅读方式和信息搜索习惯等),难以达到预期目的. 相似文献
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法制化管理和行业自律相结合——旅行社业健康发展的必然选择 总被引:3,自引:0,他引:3
随着中国旅游业市场机制的确立,旅行社行业在发展中出现了很多问题,如何解决?笔者通过比较中国和日本旅行社管理的异同,得出结论:法制化管理和行业自律相结合是旅行社业持续健康发展的必然选择。 相似文献
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Roy Ballantyne Karen Hughes Brent W. Ritchie 《Journal of Travel & Tourism Marketing》2013,30(8):778-794
Visitor information centers are primarily responsible for promoting local tourism products and services; and consequently, have direct impacts upon the economic, social, and recreational well‐being of the region in which they are located. Research highlights the importance of tailoring center facilities and services to meet the needs and interests of the traveling public, yet there are few studies specifically designed to pinpoint visitors' information requirements. This study was conducted during the mid‐year school holidays and explores tourists' use and perceptions of 18 Australian visitor information centers in Queensland, Victoria, Western Australia, and Northern Territory. It uses Pearce's (2004) Four Plus model to explore the functions of centers, identifies features that tourists regard as important, and provides an insight into the information needs and travel planning practices of those who use visitor information centers. 相似文献
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ABSTRACTThis study explores the use of eLearning courses created by destination management organizations for education and certification in the travel trade. Phone interviews were conducted with travel agents based in the United Kingdom, India and New Zealand to identify knowledge upgrade strategies with regard to tourism destinations. The study evaluates the rates of current usage and awareness of eLearning courses about tourism destinations among agents in the three countries. 相似文献
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Juho Antti Pesonen 《Journal of Travel & Tourism Marketing》2015,32(3):211-226
This study aims to compare activity-based segmentation and travel motivation segmentation from the perspective of information search behavior and online use behavior by comparing segment heterogeneity. The data were collected from users of three Finnish rural tourism websites with 1754 completed and usable questionnaires to create segmentation solutions based on travel activities and motivations using hierarchical cluster analysis and then comparing the results. The results indicate that travel activities are more useful than travel motivations in finding heterogeneous segmentation solutions, making the travel activity segments more heterogeneous than travel motivation segments as regards their information search behavior and Internet use. The results suggest that in this era of Internet marketing, travel activities are a better segmentation base than travel motivations in order to target different market segments as activities form more heterogeneous segmentation solutions. 相似文献
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The success of tourism firms relies heavily on their ability to adapt to the changing external environments. Environmental scanning, as the acquisition and use of information about external events and trends, has received greater attention in the tourism management literature. This study investigated the environmental scanning initiatives of travel agent companies in Singapore through a questionnaire survey. In total, 42 completed forms were returned from 319 invited firms. The findings discovered a positive relationship between the scanning frequency and the perceived strategic uncertainty of task environment. It was also found that human information sources were used most frequently for collecting environmental information due to their highest reliability, while electronic sources were under-utilized probably due to lack of computer-based information system and awareness toward the importance of online information. 相似文献
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Douglas G. Pearce Laurel Reid Christian Schott 《Journal of Travel & Tourism Marketing》2013,30(1):80-97
This paper contributes to the literature on tourism distribution by examining the distribution behavior of 547 New Zealand outbound travelers segmented by the way in which they have made their travel arrangements: package tourists, independent travelers, and an intermediate group, package plus. The results reveal differences among the three segments in terms of travel characteristics, information search, booking, and purchase, but not profile attributes or the influence of distribution on destination or product choice. Variations are also found in channel behavior across the four different sectors examined: transport to and at the destination, accommodation, and attractions, and activities. 相似文献
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Heejun Kim Zheng Xiang Daniel R. Fesenmaier 《Journal of Travel & Tourism Marketing》2015,32(3):276-289
With recent developments in social media and mobile computing, little is known regarding how different travel segments within the general traveler population actually use the Internet for travel planning. In particular, this study examined various aspects of Internet use among four generational groups including the Silent Generation, Baby Boomers, Generation X, and Generation Y over a six-year period. Findings show a high adoption rate of the Internet among all generations but there are important differences related to information search, trip planning activities, and websites used for online booking. This study provides a timely analysis of information technology use for travel planning and offers meaningful insights for the development of communication strategies for destinations and tourism businesses. 相似文献
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Utilizing a conjoint analysis approach, this study aims to examine the relative importance of external information sources for female and male international and domestic travelers utilizing data collected from 719 tourists traveling to Sardinia (Italy). Overall, findings reveal that traditional word-of-mouth (i.e. family and friends), online review sites (e.g. TripAdvisor), and the online search engines are the most important external information sources for both domestic and international travelers. However, differences in importance tourists assign to each external source exist based on type of travel (domestic versus international) and gender (male versus female). For example, while traditional word-of-mouth, online review sites, and search engines are the three most important sources for domestic male travelers, the third most important information source for domestic female travelers is found to be printed tour guides. Contributions to the current body of knowledge and managerial implications are discussed, and suggestions for further research are provided. 相似文献
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Social networking sites (SNSs) have proliferated rapidly in the last few years and continue to grow in popularity. This study argues that social networking sites play a pivotal role in college students’ trip information search behavior. The primary objective is to identify motivations that influence college students’ propensity to use SNSs to search for travel information, leading to the development of a model. This study also examines the mediating effect of interacting with other users on the relationship between motivations and information search behavior using SNSs. Hierarchical regression analysis was employed to test the hypotheses and a mediating effect. The results indicate that all four motivations (i.e., self-expression, commenting, participating in a community forum, and information seeking) affect college students’ use of SNSs when they seek travel-related information. It is also observed that interacting with others on SNSs has a mediating role in both motivations and information search behavior. Implications and suggestions for future research are discussed. 相似文献
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北京市民反向旅游现象研究 总被引:1,自引:0,他引:1
越是城里人越喜欢到乡下旅游,越是文化人越对自然风光一往情深,旅游也遵循利益极大化规律.文章以反向旅游理论为指导,以北京市民调查结果为依据,系统论证了"城→乡"、"文化→自然"反向旅游现象的普遍性,考察了不同群体之间的细微差别.反向旅游普遍存在,但年龄较大、心理保守的人,反向旅游意向不如年轻、心理开放的人强烈.影响人们旅游意向的因素是多方面的,除了追求新奇以外,还要考虑经济、交通等因素.掌握反向旅游规律可以有效避免旅游景区建设的很多误区,如景区现代化、接待设施家庭化等. 相似文献
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In the travel package industry, in order to obtain stable and sufficient source of hotel rooms for package products, the tour operators would like to cooperate with hotels located at the tourism destination. Meanwhile, the hotels also appreciate the cooperation as a way to improve occupancy rate and then revenue. This paper develops models of travel package in several scenarios to analyze the relationship between the tour operator and the hotel. Through theoretical analysis and numerical studies, this paper finds that the tour operator will bid a low wholesale room rate to the hotel with high capacity or/and a small number of individual tourists. On the other hand, the hotel with large capacity or/and less individual tourists will reserve more rooms for the travel packages, while the one with high room rate and stable source of individual tourists is not likely to remain so many rooms for the tour operator. 相似文献
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我国旅游保险业发展探析 总被引:5,自引:1,他引:5
本文在分析旅游保险特点及其根源的基础上,结合我国旅游业发展的实际得出了如下结论:①法定保险商业经营导致了我国的旅游保险不保险;②旅行社无法承担旅游保险销售的重任;③利益问题使我国的旅游保险陷入了困境;④旅游保险产品与服务体系亟需建立.同时认为,我国旅游保险业的健康持续发展,其根本措施在于旅游保险体系的创新. 相似文献
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Junghye A. Kah 《Journal of Travel & Tourism Marketing》2013,30(6):667-680
The ultimate goal of information distribution for a destination marketer is to stimulate travelers to make a purchase decision. Today, travel information can be obtained by travel technology, which enables travelers to exploit on-the-move information. Navigation services for travel technology are being more broadly used across the globe by providing a wide range of en route information. This study evaluates the effects of travel information disseminated by navigation services on unplanned behaviors during trips. The results of the study illustrate that travelers who use navigation during trips are more likely to be involved in unplanned activities and, hence, will have an increase in unplanned travel expenditures. Destination marketers can partner with travel technology providers to encourage better travel experiences for tourists and generate more travel revenues for the tourism industry. 相似文献
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Economic growth and information technology development has stimulated customer demand for foreign travel. In an intensely competitive and dynamic travel market, it is necessary for travel agencies to adopt innovative forms of information technology in order to survive and flourish. Travel executives are thus looking for an effective and efficient means to intelligently manage business-to-customer electronic commerce (B2C e-commerce) information technology applications in order to obtain and maintain sustainable competitive advantages. To this end, this study applies the multiple criteria decision-making (MCDM) method to examine consumer adoption of e-commerce. The results show that the critical success factors are associated with product information (product context) and system security (system context)—such as product content, privacy policy, purchase procedure, and product pricing. It is anticipated that by focusing on these key drivers when creating their main marketing strategies, travel agencies will be able to develop and facilitate B2C e-commerce transactions. 相似文献