Factors Influencing Restaurant Selection by Travelers Who Stop at Visitor Information Centers

This article reports the findings of an exploratory study defining expectations for restaurants of travelers who stop at visitor information centers. Using data collected from 2, 712 summer travelers, four factors that explain consumer expectations are discussed: information, restaurant basics, amenities, and health. Travelers rated attributes such as cleanliness, food quality, and friendliness of staff as most important. Suggestions are given for developing promotional materials for attracting travelers to restaurants.     

论新时期中国三大旅游市场政策取向

本文首先对国际金融危机、旅游业创汇减弱等目前旅游业发展的新形势进行了分析,在此基础上提出将国家发展三大旅游市场的现行政策\"大力发展入境旅游、积极发展国民旅游、规范发展出境旅游\",调整为\"优先发展国内旅游,大力提升入境旅游\"这一新的政策主张.新形势下,该政策新取向的讨论将对科学判断国家发展旅游业宏观形势、研制相应国家政策有一定的参考价值.     

Special Events Marketing

Abstract

Building a community's tourist industry requires the stimulation of a steady inflow of visitors, and visitors' purchase of local goods and services. Staging special events is one means to attracting tourists and earning tourism revenue. This paper analyzed the case of a county fair in western Colorado from a marketing perspective.     

A Shift-Share Analysis Approach to Understanding the Dynamic of the Portuguese Tourism Market

Abstract

The growth in the global tourism market place presents many countries with great opportunities to capitalize on their natural competitive advantages. However, achieving the economic potential of global tourism remains elusive for many countries despite their natural advantages. In this context, Portugal is a case in point. The Portuguese tourism industry is facing some serious challenges that are limiting its potential. This study utilizes the shift-share technique in order to offer Portuguese policy-makers systematic and practical insights into the characteristics of the Portuguese tourism industry in the context of the challenges and opportunities of the global tourism market place. Understanding the dynamics and characteristics of the Portuguese tourism industry in a comparative context is a crucial first step toward formulating a strategy aimed at improving Portuguese competitive standing in the growing tourism market.     

Constructing Indicators of Culinary Tourism Strategy: An Application of Resource-Based Theory

A tourism destination that seeks to develop culinary tourism products must combine the featured culinary cultures with tourism resources to support the culinary tourism strategies. A concrete strategic framework will aid tourism destinations in identifying local culinary products and experiences and creating promotional strategies and tools for the development of local culinary tourism. The purpose of this study is to construct a strategy framework and indicators for culinary tourism in Taiwan based on resource-based theory (RBT). This study included a qualitative document analysis, a literature review, in-depth interviews, and application of the Fuzzy Delphi method. The results show a culinary tourism strategy framework consisting of four dimensions and 75 indicators. The four dimensions are resources, capabilities, strategy, and education. The four dimensions are comprised of 10 factors (strategies) with a total of 75 indicators. In addition to its practical implications, an important contribution of this study is its application of RBT to develop national culinary tourism resource and strategy planning.     

当“灰犀牛”遇到“黑天鹅”——网民对邮轮旅游负面事件的风险感知变化

邮轮旅游因其内在脆弱属性,一直受到各类负面事件的影响。2020年初“钻石公主号”邮轮的新冠疫情跨境蔓延引起全球网络关注,极大地影响了公众对邮轮旅游的风险感知及消费决策。本文以知乎网站评论为数据来源,将疫情发生和全球邮轮停运为时间节点,把邮轮负面事件划分为3个阶段,运用词频分析、语义网络分析、情感分析结合空间分析等方法,探究中国网民的风险感知变化。研究发现: “灰犀牛阶段”,邮轮正常运营,网民风险感知聚焦于自然灾害和救援开展;新冠疫情初发时的“灰犀牛遇到黑天鹅阶段”,邮轮逐渐停航,网民风险感知聚焦于邮轮公共卫生安全;疫情全面爆发后的“黑天鹅阶段”,邮轮全面停航,网民风险感知包括自然灾害、火灾、疫情等多个方面,感知内容趋向分散。同时,网民的风险感知空间分布存在差异,沿海地区网民对邮轮负面事件多以正面和微弱负面情绪为主;但内陆地区网民因对邮轮旅游了解程度相对较低,其感知负面居多。当前,新冠疫情仍在全球蔓延,研究内容可为邮轮旅游的疫后市场恢复和可持续发展提供参考。     

奥运后、世博前,共话会展节事与都市旅游——国际旅游学会第二届双年会综述

2008年11月在中国上海召开的国际旅游学会(ITSA)第二届双年会在奥运后、世博前的背景下集中探讨了大型会展节事活动对旅游业以及经济、社会、文化等方面的影响,特别是对都市旅游发展的动态影响,对中国、亚洲乃至全世界旅游及会展产业和会展、都市旅游研究产生重要影响.     

论广西旅游业的新增长极

广西旅游早在肋年代就名列全国前茅,但是从90年代初开始下跌,一直在第10名前后徘徊。本文探讨了广西旅游落后的原因,指出最主要原因是只重视桂林旅游的发展而缺乏新的增长极。建议培养几个新的旅游增长极,并论述了培养增长极的战略1．政府主导型战略;2．资金集聚战略;3．市场导向战略;4．逐步推出的战略。     

Tourism in the PRC-five years after China opens its gates

The ‘tourism industry’ in China, since its recognition as such in 1978, has grown rapidly. This has entailed both ideological and planning problems. The authors, both with extensive first hand experience of the industry in China, illustrate the pragmatism of the Chinese approach in providing solutions and planning the way ahead.     

旅游企业利益相关者管理理论研究进展

利益相关者理论是近年来颇受西方管理学界重视的一个新兴的企业管理理论,被认为是理解和管理"现代企业"的工具.旅游业关联性强的性质决定了旅游企业必定有众多的利益相关者.文章对利益相关者理论在旅游管理研究中的引入、旅游企业利益相关者的界定,以及旅游企业利益相关者的管理策略的研究进展进行了综述,并作出了简要评价.     

21世纪中国森林旅游业发展战略研究

发展森林旅游业作为构建21世纪我国林业发展的重大动力和支柱性产业,从战略的高度来认清新世纪我国森林旅游业面临的形势与发展的趋势,认识森林旅游发展的指导思想、发展目标和重点布局,是促进和保障我国森林旅游健康快速发展的根本,本文就此作了初步的研究和探讨.     

英国旅游业发展战略及借鉴价值研究

英国在旅游发展战略和实施措施上,一直是引导世界旅游潮流的前瞻性国家之一.本文重点分析研究了英国旅游发展中,<公共服务协议>的量化管理与服务;市场推广措施与电子旅游的运作;住宿等级的标准制定与规范化管理;及旅游目的地管理中的可持续性战略.针对中国的旅游业现状,对比分析了中国旅游的不足和英国旅游的可借鉴之处.     

An empirical analysis of attendance at a commemorative event: Anzac Day at Gallipoli

This paper tests the influence of various attributes of event attendance on visitor satisfaction. The Anzac Day commemoration at Gallipoli, Turkey, provides the backdrop for the study. The significance of this place and event is born out of the involvement of the Anzac soldiers (Australian and New Zealand Army Corps) in the First World War and their battles against Turkish forces at Gallipoli in 1915. Fittingly, Anzac Day, the 25th of April, the day of the landings, is a national day of commemoration in Australia and New Zealand. Data for this study was collected by an exit survey of 331 Australian attendees at the Gallipoli commemorations. In addressing the aim of this study, exploratory and confirmatory factor analysis was undertaken as a basis for the subsequent development of a model of satisfaction using Structural Equation Modelling (SEM). The results indicate that aspects relating to the amenities, transport and ceremonies held at Gallipoli are significant predictors of event satisfaction. This research provides a positive contribution to the understanding of customer satisfaction in event settings, extending the limited research on attendee satisfaction to investigate its elements in relation to a large-scale commemorative event associated with battlefield tourism.     

事件对举办地的旅游形象影响与提升战略研究综述

旅游视角下的事件影响研究越来越引起关注.本文在检索EBSCO host、Elsevier Science direct、Ingenta select等数据库的基础上,将近十年来此方面的研究按事件前后旅游形象感知的变化、媒介的影响与整合营销、事件的网络合作、旅游吸引物与事件要素的捆绑四方面进行综述,发现此方面的研究是不系统的、零碎的,缺少循序渐进的研究;事件对旅游形象的提升受旅游者及事件自身特征等复杂因素的影响,但各利益相关者的沟通合作、事件与举办地形象建设的整合捆绑、社区居民支持的积极作用得到认同,以期对即将在我国举办的系列大型事件的研究与组织起到一定的借鉴作用.     

The response of hotel performance to international tourism development and crisis events

This study uses panel regression tests to examine the response of hotel performance to international tourism development and crisis events in Taiwan. Hotel performance measures are revenue (revenue per available room and occupancy rate), profitability (return on assets and return on equity) and stock performance. The crises were the earthquake on September 21, 1999 (the 9/21 earthquake), the terrorist attacks of September 11, 2001 in the US (the 9/11 terrorist attacks) and the outbreak of Severe Acute Respiratory Syndrome on April 22, 2003 (the SARS outbreak). This study makes four major contributions. First, test results confirm that international tourism development (ITD), proxied by the growth of total inbound tourist arrivals, has a more direct influence on hotel sales and profitability than it does on hotel stock performance. Second, this study identifies that the absence of a strong tie between ITD and hotel stock returns that was found in previous studies is due to the time-varying discount rate caused by investors’ changing expectations for the prospect of future cash flows from holding hotel stocks. Third, this study finds new evidence that while the poor performance of hotel stocks caused by the 9/21 earthquake and the 9/11 terrorist attacks was attributed to the loss of hotel sales revenue, the adverse effect of the SARS outbreak on hotel stock returns is attributed not only to decreased hotel sales revenue but also to the increased discount rate. Lastly, this study is the first to investigate whether the response of hotel stock returns to ITD depends on the state of economy and concludes that the response of hotel stock performance to ITD in business cycle contraction is statistically different from that in business cycle expansion. Further, although the influence of ITD on hotel stock performance is still irrelevant during expansion periods, ITD can significantly enhance hotel stock returns during contraction periods.     

西部旅游开发战略模式的探讨

西部旅游开发已进入加速阶段,面临着加入WTO后的挑战和东部地区的激烈竞争,文章从战略高度对西部旅游开发战备进行概括,提出经营管理、产品开发和空间布局等三大模式,即政府主导与企业化、主要是集团运作相结合的管理运营模式,三优（优势资源→优势产品→优势产业）转化的产品开发模式,以点带面的据点式与以线穿点的点轴式结合的空间布局模式,文章阐述了这些模式的内涵、意义和实施步骤。     

投资战略、治理机制与旅游企业融资成本

中国旅游企业普遍存在融资难、融资成本偏高问题,这严重影响了旅游企业的生存、发展与扩张。为此,迫切需要科学探究旅游企业融资成本的影响因素,并采取相应治理措施以降低融资成本。文章以公司治理视角为切入点,立足于旅游业区别于其他行业的特殊性,利用我国旅游上市公司的财务统计数据,实证检验了旅游经营环境、旅游企业投资战略、治理机制对融资成本的影响效应。研究结果表明:旅游企业债务融资成本小于股权融资成本,旅游企业应充分利用经营权和用地使用权质押贷款等多元化债务融资方式。投资战略方面,旅游需求波动性和非旅游相关多元化战略会提高融资成本,旅游企业投资方向应为相关多元化/并购,投资项目应能降低旅游收益波动性。治理机制方面,信息披露与法律保护机制能降低融资成本,股权结构与融资成本存在倒"U"形关系,而高管激励机制则会提高融资成本,旅游企业应建立科学的股权结构和董事会治理机制,构建多层次高管薪酬体系和信息披露制度,完善品牌投资战略以实现品牌质押融资。