Influence of Social Media on Chinese Students’ Choice of an Overseas Study Destination: An Information Adoption Model Perspective

This study is an experimental investigation of the influence of social media on choosing an overseas study destination. The elaboration likelihood model of communication and persuasion provides a conceptual basis for this study. Data was collected through convenience sampling of Chinese students from three Brisbane tertiary institutions. Participants were provided with one of the four treatments with manipulated stimuli. Results suggest that social media content is an influential factor in determining destination attractiveness, and may, if correctly specified, facilitate high elaboration and generate corresponding positive or negative impressions of the study destination from students.     

Social responsibility and total quality in the hospitality industry: does gender matter?

This empirical study examines the role of gender diversity in top management teams (TMTs) and their impact on corporate social responsibility (CSR), which is an underexplored topic within the hotel sector. Based on stakeholder theory, we argue that the relationship between gender diversity and hotel performance is indirect and mediated by CSR. Our study also analyses how the implementation of total quality management (TQM) and CSR influences hotel stakeholder results, and hence business performance. Using a sample of Spanish hotels, we provide evidence that gender diversity in TMTs increases the level of implementation of CSR within the hotel industry. The results show that the impact of gender diversity on hotel performance is mediated by CSR. The findings also suggest that the adoption of TQM and CSR management philosophies improves the capacity of hotels to benefit their stakeholders, and that this improvement has a positive effect on hotel performance.     

Children's Influence on Purchasing Tourism Products via the Internet: Parental Power Versus children's Power—the Social Power Perspective

An integration of the social power theory, which simultaneously incorporates parental power and children's power into the framework, was used in this research to investigate the causal relationships among perceived parental power, adolescent Internet mavens, and children's influence on purchasing tourism products via the Internet. The cluster sampling approach was used to collect samples from three tutoring schools in Taiwan. A total of 266 student-parent questionnaires was analyzed. The results show that both perceived parental power and adolescent Internet mavens are critical antecedents of children's influence on purchasing tourism products via the Internet. The results also indicate that adolescent Internet mavens exert moderating effects between perceived parental power and children's influence. These findings have managerial implications and provide useful reference data for future research.     

‘Plus ça Change,Plus C'est la Même Chose’: Music Promoting,Digital Leisure,Social Media and Community

This article draws from interviews with music promoters from the northern England to consider their use of social media to develop online communities. It reveals they have developed online spaces offering digital leisure for the making and enjoying of music, but the forming of these music-loving communities is problematic. Promoters are necessarily distracted by what might be called a corporate community of agents, local councils, and so forth. Promoting itself is complicated by the social community of live music fans with its different music genre-based subcommunities. As a result, complex community structures form around “pools,” “webs,” and “hubs” with whom the promoters communicate in both instrumental and communicative ways. Underpinning this social construct, activity in the community is predominantly transactional and instrumental in an approach that differs little from the equivalent offline world and, as a result, offers little as a transformative space for social justice.     

‘I lose,but that’s not the point’: Situated Economic and Social Rationalities in Horserace Gambling

ABSTRACT

This article compares ethnographic observations of horserace gambling in two UK spaces – the betting shop (remote) and the racecourse (proximal). The paper identifies the emerging, situated rationales that attract gamblers to these leisure spaces, and that motivate them to integrate their gambling activities as an ongoing, sustainable feature of their lives. Doing so, it is observed that, for the vast majority of punters, gambling on the horses is neither ‘addictive’ nor is it ‘irrational’, except in narrowly defined zweckrational terms. The article thus argues for a shift in current gambling research, away from an overwhelming preoccupation with pathological gambling, towards a broader consideration of the more representative and socioeconomically significant activities of leisure gambling.     

The Potential Impact of Mega Sport Media on the Travel Decision‐Making Process and Destination Choice—The Case of Portugal and Euro 2004

The paper is concerned with exploring how the media coverage of mega sport events influences the travel decision‐making process and destination choice of potential travellers. The decision was made to use Euro 2004 and Portugal as a case study in order to discover the conceptual factors relevant to this phenomenon. The methodology consisted of a comprehensive literature review and in‐depth interviews with potential travellers. The data suggest that Euro 2004 did not do much to induce travel to Portugal among the informants, and this raised questions regarding the effectiveness of this type of promotion for destination marketing. It suggests that most destinations using this technique may have to employ strategic leveraging techniques if any tourism benefits are to be derived. If this is not done, the tourism marketing potential may fail miserably and result in a loss of the investment made by the government and public bodies that invest in these events for tourism purposes.     

Music Festivals and Social Inclusion – The Festival Organizers’ Perspective

There is growing interest in how festivals can help to build strong and cohesive communities, particularly whether they can reach a broad swathe of the population or operate as enclaves. This article explores ways in which festival organizers may contribute to social inclusion goals through a qualitative phenomenological study of music festivals. Findings suggest that these festival organizers may contribute to social inclusion across four areas of society—consumption, production, political engagement, and social interaction or communitas—through factors such as providing opportunities for local participation, learning new skills, and access to education about social justice. However, it appears that these festival organizers tended to direct their social inclusion efforts toward portable communities, focusing on attendees but failing to reach out to local residents. This limits their ability to embrace the local community in its broadest sense, and calls into question their likelihood of achieving inclusivity outcomes.     

‘Once More,With Irony’: Karaoke and Social Class

Abstract

Karaoke’s mimetic character can provide a conduit for personal growth and interpersonal empathy. Yet karaoke is not always understood this way, and one factor determining how it is understood is social class. Karaoke’s class markers have been clear, though very different, in Eastern and Western cultures. Whereas in Japan karaoke first became popular among the upper‐middle class, in the US it was popularized by the working and lower‐middle classes. As karaoke gained a following among working‐class Americans it was often shunned by the urban middle class. Yet by the late 1990s an alternative aesthetic of karaoke, characterized by an ironic performance style, developed among middle‐class urbanites. This essay attempts to describe these opposing styles of mimetic and ironic performance, to explain the motives behind them, and to consider what happens when they come into contact.     

Peak Oil: a hidden issue? Social representations of professional tourism perspectives

Peak Oil, the peaking of global oil production, is a collective risk highly relevant to the tourism sector. Public discourse on Peak Oil, however, is limited. To better understand what “sense” tourism experts make of Peak Oil, and provide a platform for future debate and action, this research used the theory of social representation to explore core and peripheral elements that constitute Peak Oil representations and help tourism stakeholders to conceptualize and address this issue. Using free association methodology, 101 tourism experts worldwide provided up to five words and three mental images describing their thoughts and feelings about Peak Oil. The analysis highlights the importance of economic impacts and alternative energy sources, as well as anchoring effects to more established concepts such as sustainability and climate change. Notably, each of the four professional sub-groups approached (academics, consultants, government and industry representatives) had markedly different core beliefs. There was no agreement on whether Peak Oil was concerning or not, and whether action is required by the tourism sector to address negative impacts. This was particularly evident with the industry sub-group. Future research and policy implications are outlined, including the role of the media, and its responsibility to facilitate this discourse.     

浅议社会表象理论(Social RePresentation Theory)在旅游学研究中的应用

旅游作为一门跨多个学科领域的应用科学，其学科发展往往会涉及社会学、心理学、人类学、地理学等各相关学科的研究成果。而目前旅游学研究中具体实证研究有余而基础理论工作相对不足的局面已经阻碍了旅游学作为一个学科体系的确立、完善和向前发展。本文试对社会心理学中新兴的“社会表象理论”(Social Representation Theory)以及近年来国外学术界将该理论引入旅游学研究的基本情况作一个简单的介绍，以期能够为国内旅游学界的相关研究工作起到一点参考作用。     

World Heritage: Exploring the Tension Between the National and the ‘Universal’

The complex issues of conservation, politics, tourism management and ownership have emerged as critical issues within the World Heritage debate and specifically within heritage tourism research. Within this context, this paper focuses on issues of ownership and belonging and argues that there exists a link between the conceptual inconsistencies inherent in the World Heritage idea and the tensions between the national and the ‘universal’ evident at a number of World Heritage Sites. That is, heritage sites that are deemed to be of ‘outstanding universal value’ and are bestowed with the World Heritage accolade are consequently no longer expected to be perceived as symbols of particular national identities, but as heritage belonging to all humankind. This, of course, provokes a series of debates over the issues of ownership and belonging of such heritage, namely between the national and the ‘universal’ suggesting that it is possible to perceive World Heritage as synonymous with contested heritage. The paper explores these issues of ownership and focuses on the Acropolis, symbol of the World Heritage idea, as a case study utilising an exploratory semiotic analysis of the promotional material released by the Greek National Tourism Organisation over the last five years.     

On the Occasion of the Publication of the 20th Volume of “Tourism Tribune”

This issue of “Tourism Tribune” in the hands of our readers is the first issue of the 20th Volune since its publication. In the past nineteen years, “Tourism Tribune”has witnessed great development thanks to the sincere trust from our readers and unremitting contributions from our writers.     

Travel philanthropy and sustainable development: the case of the Plymouth–Banjul Challenge

Travel philanthropy is an evolving phenomenon. It owes its origins to rising frustrations with conventional aid and traditional philanthropic giving and is seen as development assistance enabling resources to flow directly from the tourism industry into community development and conservation initiatives. Philanthropists have long sought to achieve social transformation, and travel philanthropy in all its forms has evolved through the democratization of charity, as a kind of “doing good” through “giving back” whilst travelling. This paper evaluates values, practices and impacts of traditional, modern and post-modern philanthropy. Drawing upon evidence emerging from a longitudinal study, which involved the retrospective evaluation of personal diary entries, participant observations and semi-structured interviews about the transcontinental Plymouth–Banjul (car) Challenge (PBC), it exemplifies how an initiative can evolve across all three philanthropic approaches. It further debates critical understandings of the problematic travel philanthropy concept and its role in stimulating sustainable development in sub-Saharan Africa.     

On the Validity of the “Importance Minus Performance” Construct—A Genuine Contribution of the Tourism Literature or a Mishap?

Measuring service quality in a reliable and valid manner is crucial. Accordingly, this study explores whether the tourism-oriented Importance-Performance construct is a theoretically sound measure of service quality. The conceptual analysis is followed by an empirical test of the construct's prediction capability within the realm of service quality/satisfaction framework in the tourism context of a large festival. Both the conceptual and empirical results clearly indicate that the validity of the Importance-Performance construct should be strongly doubted, and that tourism and hospitality managers as well as researchers would be better off avoiding the use of the Importance-Performance construct.     

‘Time-out’ with the family: the shaping of family leisure in the new urban consumption spaces of cafes,bars and restaurants

In many north-western European countries, the family practices of drinking and eating used to be largely located in the private domain of the home. This situation has recently begun to change, particularly in gentrified urban areas where middle-class families are growing in number and family outings in bars and restaurants are becoming more widespread. This paper examines the new practices of family consumption from two perspectives: the providers and the consumers. Entrepreneurs shape family-friendly spaces by reducing boundaries between eating, drinking and playing and by offering out-of-home pleasures in home-like environments for both parents and children. They balance between accommodating the families and retaining their childless clients. Families that consume in the food and drink spaces are primarily local middle-class families, and fathers and mothers equally participate. This study further reveals that leisure time spent with the family cannot always be classified as leisure time as a family. Parental involvement with the children differs. We distinguish leisured caring time with high parental involvement, own leisure time mainly directed at parents’ personal activities and social leisure time mainly directed at maintaining social relationships beyond the family. We discuss earlier research on the complicated character of family leisure related to the caring duties of parents. Empirical evidence comes from an exploratory study of ten consumption spaces in the inner city of Amsterdam, The Netherlands.     

Undergraduate students’ perceptions of the importance of English in the tourism and hospitality industry

Educators commonly promote English as beneficial to future employability, but students’ perceptions of the importance of English in the tourism and hospitality industry are often not considered. It is important that students’ perceptions are examined as gaining better insights could allow more positive attitudes to both English and the industry being fostered. This study investigated the perceptions of students (n = 71) enrolled at a university in Japan and found no statistically significant differences based on gender, country of origin, year of study, work experience, or future work intentions. However, it was indicated that communicative competence, confidence, English listening, and English speaking were the factors perceived to be most important by the students. Consequently, it is suggested that tourism and hospitality courses should incorporate components that focus mainly on these skills, but not to the detriment of English reading and writing, which were also perceived as important.     

European travel — the way ahead

Europe currently holds the primary position in the global travel market, but with the trend for long-haul travel increasing and the saturation of prime destinations and peak seasons, the intra-European market may well stagnate. Europe must compete with ever more successful non-European tourist destinations by developing more varied products which take advantage of shoulder seasons and less crowded destinations. Aggressive marketing within the USA, aimed at those segments of the population most likely to be attracted to Europe, may well offer the best chance for Europe to increase its share of the world tourism market.     

All Travel All the Time!

在普吉岛Karon海滩的慵懒阳光下,整个《时尚旅游》团队在做一件很无厘头的事情——“文身”。用这种植物萃取的染料可以将喜欢的图案拓印在身体的任何部位,15天之后就可以洗去。本期《环游世界24天》的作者 Patrick J.Kelly 在智利的复活节岛也做了同样的事情,他选择了8个拉帕努伊象形图案,让文身师将图案刻满了整个背部。用这种方式他永远纪念曾经呼吸过的这个文化——并将终此一生求解这些奇特图案的意义。在24天内,Patrick 的足迹遍及5大洲,10个国家,10种文化形态,历程36000英里。这次名为“传奇所在:坐私人飞机环游世界最伟大的文化遗产”的旅行令人毕生难忘。这一次和你分享的第一部分中包括秘鲁马丘比丘、智利复活节岛、澳大利亚乌卢鲁巨石、巴布亚新几内亚和柬埔寨吴哥窟。     

Where are the enslaved?: TripAdvisor and the narrative landscapes of southern plantation museums

ABSTRACT

This study examines two southern Louisiana plantation museums: Laura and Oak Alley, using a framework that stresses the narrative power and politics of these heritage sites. Located a mile from each other along the Mississippi River, they present two similar yet different narratives of the antebellum American South. Laura places more emphasis on the enslaved who inhabited the plantation than does Oak Alley, whose narrative centers upon the opulence of the plantation home – that is, ‘the big house'. This study explores what visitors take away from their plantation tours. Specifically, it examines their thoughts about how the enslaved are represented at these two museums. The study's data come from visitors’ comments posted on the travel website TripAdvisor. The object of the study is to gain a greater understanding of what visitors learn about the history of the enslaved on these tours and how they participate, along with site managers, in the narrative construction of the plantation and negotiating the divide between tourism as amusement and tourism as memorial.