Segmenting Chinese Outbound Tourists by Perceived Constraints

This study examines travel constraints experienced by Chinese outbound tourists. Four constraint factors are identified from visitor data collected in 2006: structural constraint, cultural constraint, information constraint, and knowledge constraint. Information constraint is identified as a factor unique to outbound tourists from China. Among the four constraint factors, structural constraint is the most dominant. Four clusters of visitors are therefore identified: culturally constrained, structurally constrained, absence of sufficient information, and knowledge constrained. The four clusters are distinct in terms of their destination loyalty. The characteristics of each segment are given, and the practical implications of the findings are discussed.     

Predicting Intended and Actual Travel Behaviors: An Examination of Chinese Outbound Tourists to Australia

This exploratory study examines the predictive power of psychographic and demographic variables on intended and actual travel behaviors. A pre-tour and after-tour survey on the intended and actual travel behaviors of 397 Chinese ¹ 1. For the specific purposes of this research, “China” refers to Mainland China, excluding Hong Kong, Macau, and Taiwan due to their historical background. Hence, Chinese tourists refer to tourists from Mainland China. View all notes outbound tourists to Australia was conducted. Four of the five intended travel behaviors (Sightseeing, Culture and Heritage Activity, Shopping and Dining, and Entertainment) and three of the five actual travel behaviors (Sightseeing, Culture and Heritage Activity, and Entertainment) proved to be statistically significant with a combination of psychographic and demographic contributors. The results of this study are discussed and the market implications indicated.     

Guilt-Decreasing Marketing Appeals: The Efficacy of Vacation Advertising on Chinese Tourists

This study assesses the effectiveness of guilt-decreasing appeals in reducing anticipated guilt regarding a luxury vacation and the maintenance of the happiness associated with a guilty pleasure. An experiment involving two independent groups was conducted on a sample of Chinese tourists. The results show that guilt can be reduced without compromising the benefits of a guilty pleasure. The more successful an advertisement is in depressing anticipated guilt, the more successful it is in enhancing the attitude toward the advertisement and toward the promoted vacation. Implications for destination advertising are suggested.     

Estimating time series and cross section tourism demand models: Mainland United States to Hawaii data

A study of factors affecting the number of visitors to Hawaii during the period 1993–2007 prompted by an observed waning of the U. S. mainland to Hawaii visitor market was conducted. Both time series and cross section analyses revealed that Log Gross State Product, Log Chained Airfare and Log Distance to Orlando, Florida were the most important predictor variables. A mixed model which modeled Log Chained Gross State Product, Log Chained Airfare, two recessions plus the September 11, 2001 effect in addition to other fixed effects and random state effects was used. Cross section (spatial) airfare elasticities on an annual basis were high and growing over time, but those estimated from the time series analysis (temporal) were much lower. Elasticities derived from Gross State Product were moderately high and very stable over time. To counteract the distance effect, stopovers in existing mainland resort cities when en route to Hawaii and other promotions to develop a stronger presence of a Hawaii image were recommended.     

The Salient and Organic Images of Taiwan as Perceived by Mainland Chinese Tourists

This research investigates the salient and organic images of Taiwan as perceived by Mainland Chinese tourists. Using the method of free elicitation to ask respondents to describe freely their holistic, psychological and unique images of Taiwan, this research obtained abundant marketing information from 57 potential visitors and 59 actual visitors. The results show that Taiwan is perceived to be a beautiful island with attractive nature and culture. The results also reveal that cultural proximity makes Taiwan a sentimental destination for the Mainland Chinese. The above results provide evidence that free elicitation is an effective method of measuring destination image.     

Hawaii tourism to the year 2000 : A Delphi forecast

The Delphi torecasting technique is used to forecast tourism to Hawaii, particularly Oahu, by the year 2000. Local experts and travel agents were questioned on visitor arrivals and percentage of domestic arrivals to Hawaii, market share, visitor-to-resident ratio, maximum visitor accommodation and desirable growth rates, and probable scenarios for Oahu tourism. The results show few significant differences in responses among the groups, and confirmed expectations about convergence and consistency of managerial responses with statistical projections and existing trends. As such, this study demonstrates the value of combining qualitative with quantitative techniques in making long-term forecasts.     

塔尔寺旅游者旅行模式及其对地方旅游经济的影响

旅游业通常被认为对地方经济有促进作用，然而对这种作用很少从旅游者旅行模式的角度进行分析。本文以多目的地旅行（LCF）模型作为工具，分析了青海省塔尔寺游客的旅行模式，鉴别出了主要的4种旅行模式，并进一步分析了这几种模式的旅游者在目的地的消费行为。以此为根据，本文分析了塔尔寺旅游对县域经济的影响，并且提出了相关的建议。     

Tourists to Lhasa,Tibet: How Local Youth Classify,Understand and Respond to Different Types of Travelers

Local residents in tourism communities are observers of those who gaze at them. This research extends host gaze studies using an emic approach. It explores how tourists are viewed in three different settings in the context of Lhasa, Tibet. The young Tibetans viewing tourists in these three different settings have different economic and social backgrounds. They also have different degrees of exposure to tourists. The study offers baseline information on how tourists are differently understood within Tibet across nationality differences. It was demonstrated that three different groups of young Tibetans variously use ethnic origins, travel and transport arrangement, and how tourists are hosted to develop their different classifications. Tolerance towards most types of tourists is high, though it varies subtly for different groups. These core perspectives can be helpful in establishing not only how Tibetan tourism is viewed but also how it can be managed and developed in the future.     

A Comparative Study of the Motivations,Activities, Overall Satisfaction,and Post-Trip Behaviors of International Tourists in Macau: Mainland Chinese,Hongkongese, Taiwanese,and Westerners

Cross-cultural differences are a vital issue in international tourism; the success of international tourism marketing strategies depends upon understanding tourists from different cultures and regions. To understand the diverse and lively Macau international tourism market, this study explored the cross-cultural differences in push and pull motivations, participating activities, and overall satisfaction level of traveling to Macau for four international tourist groups: Mainland Chinese, Hongkongese, Taiwanese, and Western. Using exploratory factor analysis, this study identified three push (knowledge and fun, relaxation and escape, and shopping and nightlife) and four pull motivation factors (exciting and relaxing atmosphere, local and cultural resources, gambling and entertainment, and famous destination). The results indicated that significant differences among the four tourist groups were found in the characteristics, motivations, activities, overall satisfaction, and post-trip behaviors. These findings will assist the development of promotional strategies and better communication that acknowledge cultural differences.     

Senior Pleasure Tourists: Examination of Their Demography,Travel Experience,and Travel Behavior Upon Visiting the Bangkok Metropolis

The senior travel market has become an increasingly important area of interest to travel agents. This study examines senior travellers based on their travel experience, behavior, and overall experience on visiting Thailand, in terms of their age, marital status, and education. In this study, a sample of 384 senior foreign tourists responded to a survey carried out at the Bangkok International airport. Seniors are shown not to be a uniform conservative market, which has implications for product development. Profiles differed in the priority attached to travel experience factored into health, safety, language, itineraries, and general conditions in connection with travel. Travel behavior of seniors also differs in terms of types of tour, lodging preference, outdoor activity, mode of transportation, type of information used, and people travelled with. Recommendations based on these findings have strategic implications for travel companies and travel organizers.     

The Perceived Destination Image of Hong Kong as Revealed in the Travel Blogs of Mainland Chinese Tourists

This study investigated travel blogs as a manifestation of the travel experience, along with the destination image of Hong Kong from the perspective of tourists from mainland China. Recently published blog entries were selected and analyzed using content analysis. Empirical results indicated that the overall perceived destination image of Hong Kong was positive, with particular strengths in transportation, the harbor, and outlying islands. The major weaknesses of Hong Kong as a travel destination were the price of meals outside hotels, rooms in five-star hotels, and the quality of cosmetics and skincare products. This article has implications for policymakers and practitioners with regard to making use of travel blogs to gather authentic visitor comments on Hong Kong.     

Travel-Related Behavior of Japanese Leisure Tourists: A Review and Discussion

Summary

Japan has emerged as a leading generator of international tourism in the past decade. Given the importance of Japanese tourists to the global tourism industry, understanding of their travel-related behavior has become an essential item in the tourism research agenda. A review of literature revealed that a number of studies related to various aspects of Japanese tourists' behavior was reported. However, these studies did not follow any systematic themes of research and the information generated by these studies has not been well conceptualized. Therefore, this paper aims to present a comprehensive review of the literature which pertains to the travel-related behavior of Japanese leisure tourists and to conceptualize the major behavioral attributes and findings of reported research.     

Chinese and Australian tourists' attitudes to nature,animals and environmental issues: Implications for the design of nature-based tourism experiences

This study investigated the differences and similarities between Chinese and Australian visitors' attitudes toward nature, animals and environmental issues, in order to inform the design of visitor experiences and interpretive programs that address the needs and interests of Chinese visitors to Australia. Questionnaires were completed by a total of 267 Chinese and 258 Australian visitors to a nature-based island resort in Queensland, Australia. Results indicate that Chinese visitors had a greater sense of connection with, but more anthropocentric view of nature than Australian visitors; had less experience with, and a greater fear or dislike of animals; and were more aware of, interested in, and concerned about environmental issues. Recommendations are made for the design of interpretive experiences that are relevant and effective for Chinese visitors.     

Nature-based Tourists: The Relationship Between their Trip Expenditures and Activities

This paper investigates the relationship between four groups of trip activities and the daily expenditures of a sample of visitors at two nature-based attractions in Northern Norway. The paper also examines some other potential factors by adopting a widely utilised twofold segmentation approach: light versus heavy spenders. The results of the logistic regression analysis indicate that there is a significant relationship between the importance attached to travel activities by nature-based tourists and their daily expenditure on a current trip. More specifically, the more individuals consider visiting historic/cultural sites as an important activity on their journey, the more likely they are to be light spenders, whereas the more they consider ‘challenging nature-based activities’ as important, the more likely that they will be classified as heavy spenders. The investigation additionally finds that travel motives, though to a lesser degree, when taken in tandem with variables such as trip length, trip purpose, age and household income, influence nature tourists’ daily expenditure.     

Mainland Chinese residents' perceptions and motivations of visiting Hong Kong: Evidence from focus group interviews

Focus groups were employed to identify Mainland Chinese residents' perceptions, motivations and perceived behavioral inhibitors of visiting Hong Kong. Three group discussions were conducted in Beijing and two groups in Guangzhou, with a total of 36 participants. Results showed that Mainland Chinese residents perceived Hong Kong mainly as a shopping destination. Accordingly, their most prominent visitation motivation to Hong Kong was shopping. Other motivations identified from the group interviews were knowledge enhancement, curiosity, family togetherness and kinship enhancement, sightseeing, experiencing different culture and lifestyle, and visiting friends and relatives. In addition to time and money as the most salient perceived behavioral inhibitors, language, complexity of getting travel documents, and improper accommodation supplies were perceived as inhibiting factors for Mainland Chinese residents to visit Hong Kong. Based on the results, implications on destination management and marketing were discussed.     

Impact of Tourism Openness Across the Taiwan Strait: Perspective of Mainland Chinese Tourists

ABSTRACT

Millennials, who are different from the older generations in leisure and consumption propensities, constitute more than 30% of the global population. The increase in the proportion of millennials in the population has motivated national museums in Korea to implement a new operational strategy for attracting this generation. Using data envelopment analysis, this study reveals that Korean millennials are more interested in special exhibitions and participatory events compared to the earlier generations. The results also indicate that enhancing the overall revisit rate significantly improves the overall performance of national museums. This study is expected to help museums and event organizers to establish differentiated operational strategies according to visitor types for “what service should be provided for whom.”     

Travel Behaviors of Mainland Chinese Visitors to Macao

This study empirically identifies variations in traveling patterns underlying the second wave of the Chinese outbound tourism market. Targeting visitors to Macao (Special Administrative Region), this study examined respondents’ traveling behaviors with data collected from three continuous large-scale surveys. Results reaffirmed the conceptually repeated, but not empirically verified, viewpoint that the Chinese market is evolving. Specifically, there has been a surging interest in self-organizing trips with smaller groups, skipping pre-trip planning, and last-minute booking (i.e. walk-ins). Conversely, mainland Chinese showed less interest in gaming-related activities. Implications and suggestions are offered accordingly.     

An Analysis of Push and Pull Motivational Factors of International Tourists to Penang,Malaysia

This study identifies the travel motivations of international tourists to Penang, Malaysia, using the theory of push and pull motivations as a conceptual framework. The methodology was comprised of quantitative research based on 400 self-completed questionnaires. A principal component factor analysis was used to identify the underlying dimensions of push and pull motivational items. The results revealed three push and three pull factor dimensions. Among the identified motivation factors, Novelty and Knowledge-Seeking and Cultural and Historical Attractions were regarded as the most important push and pull factors, respectively. Based on the study’s findings, practical implications for tourism marketers are suggested and future research recommendations are provided.     

Chinese clientele at Chinese hotels—Preferences and satisfaction

The paper examines the proposal that levels of satisfaction with mainland Chinese hotels by the domestic market are related to performance in core services to which clients attribute high levels of importance. Regression analysis indicates that the main determinants of satisfaction are the external environment, reputation and cleanliness of the bedroom. It is suggested that key components of the hotel product such as a comfortable bed are akin to hygiene factors in Herzberg's theory of human relations, that is, their absence causes dissatisfaction, but their presence is insufficient to generate high levels of satisfaction. The sample comprises 941 Chinese respondents.     

To go or not to go: travel constraints and attractiveness of travel affecting outbound Chinese tourists to Japan

The fast growth of the Chinese economy has transformed Chinese outbound tourism into one of the major players in the tourism industry worldwide. However, Chinese outbound tourists may still encounter travel constraints in some countries, such as Japan, which has had a close and complicated relationship in history with China. This study adopted the qualitative approach by applying focus group and in-depth interviews to investigate and triangulate the travel barriers affecting Chinese outbound travel to Japan. The findings indicated that domestic nationalist sentiment played a key constraining role in influencing Chinese outbound travel decision-making, followed by current political factors, while quality products and service, as well as social environment encouraged tourists to travel. This research also found that visitors and non-visitors have perception differences in terms of travel barriers and attractiveness of travel.