Do Firms Practice What They Preach? The Relationship Between Mission Statements and Stakeholder Management

The accuracy of corporate mission statements has not been well explored. In this study, the authors investigate the relationship between mission statement content and stakeholder management actions. Findings indicate that although social issues such as the environment and diversity are less frequently included, their mention in mission statements is significantly associated with behaviors regarding these issues. The study found no relationship between firms with mission statements that mention specific stakeholder groups (employees, customers, and community) and behaviors regarding these stakeholders. This suggests that the inclusion of specific stakeholder groups in missions is likely the result of institutional pressures, while specifying social issues in missions is related to policy decisions. Barbara R. Bartkus is Associate Professor at Old Dominion University. She received her Ph.D. from Texas A&M University. Her research interests includes strategic goals, governance and corporate philanthropy. Myron Glassman is Professor of Marketing at Old Dominion University. He received his Ph.D. from the University of Illinois. His research focuses on integrating marketing and management concepts.     

What Do Malaysian Firms Seek in Vietnam?

The article investigates the motives undergirding the investment of Malaysian firms in Vietnam. It argues that a sizeable portion of Malaysian firms are market seekers exploiting Vietnam’s large, young, and growing domestic market, and natural resource seekers. The article also argues that some of the firms are strategic asset seekers as they collaborate with politically well-connected Vietnamese firms to further their long-term commercial interests. Only a small percentage of Malaysian firms identify themselves as efficiency seekers, which highlights the low organizational and technical abilities of Malaysia’s manufacturing sector.     

Does Ethics Statement of a Public Relations Firm Make a Difference? Yes it Does!!

Attempting to determine solutions for unethical practices in the field, this research was designed to assess the effectiveness of public relations firms’ ethics statements in decreasing the incidence of malpractice. This study revealed an encouraging finding that practitioners working in firms with ethical parameters were significantly more likely to engage in ethical practices. Moreover, educating public relations practitioners about the content of ethics statement could positively influence their ethical practices. At the same time, this study’s findings suggest further questions for consideration in future scholarship and in the application of ethics statements to practice within the field.     

Are There Excellent Service Firms,and Do They Perform Well?

While the construct of business excellence, as defined in the very successful hook by Peters and Waterman, had a marked influence on managers in the 1980s, and in all likelihood in the 1990s, it met with some scepticism in academic circles. This was because the construct as conceptualised did not meet the more rigorous requirements of reliability and validity established by critical researchers, and also because many of the so-called excellent firms later showed themselves to be rather ordinary performers at best. Recently, an apparently successful instrument to measure the original Peters and Waterman excellence construct named EXCEL has been developed by Shama et al., in the United States. In this article the authors describe the use of EXCEL in a sample of large UK service firms and comment on its reliability and validity. Links are also established between excellence and overrall business performance in these firms.     

Mission Possible: Do School Mission Statements Work?

Does ethical content in organizational mission statements make a difference? Research regarding the effectiveness and results of mission statements is mixed. Krohe (1995, Across the board, 32, 17–21) concluded that much of the good results do not come from the mission statements themselves but from the strategic re-education that happens in producing one. We attempted to discover whether universities that explicitly state their ethical orientation and vision in their mission statements had students with higher perceived character trait importance and activities that reinforce character than universities that did not. While the faculty and administration may receive benefits from mission statement development through strategic re-education as Krohe suggested, do the statements influence the students at the university who may have had no role in its creation? Using a sample of senior business students at 16 universities we found that students at universities with ethical statements in their mission statements had significantly higher perceived character trait importance and character reinforcement than those at universities whose missions lacked ethical statements. This research suggests that schools that explicitly stated ethical content in their?mission statements do influence student ethical orientation.     

What Do Demand and Supply Shocks Say About Caribbean Monetary Integration?

This study seeks to ascertain whether the member states of the Caribbean Community (CARICOM) share similar supply and demand shocks. If so, an argument can be made for the suitability of said countries being part of a currency union. The results show that no significant correlation exists for the majority of countries studied, and as such no economic justification for the monetary union can be made based on the methodology used. However, the Eastern Caribbean Currency Union (ECCU), whose members are a part of CARICOM, is supported by the results.     

Strategic Formulation and Communication of Corporate Environmental Policy Statements: UK Firms’ Perspective

This paper suggests that most of the FTSE-listed firms in the United Kingdom use corporate environmental policy statements (CEPS) to communicate their strategic intent of what environmental and social targets to attain, and broad guidelines of how they will progressively achieve all the required changes and new developments. In this paper, we link the contents of CEPS of a sample of FTSE-listed firms (from the chemical, pharmaceutical and food industry that are committed to develop business excellence) to the voluntary participation in the environmental benchmarking exercise and the various levels of environmental performance therein. The findings suggest that in contrast to their non-participating counterparts, the strategic focus of the participating firms transcends from simply mitigating any potential damages that their operations might have on the environment to business process reengineering and building new implementation capabilities. However, not all of the participating firms achieved excellence in their environmental performance, the high performing firms outweighed their counterparts on their emphasis on technological competence and competitiveness, and interestingly, the average-performing firms would use the strategic emphasis on social responsibility to compensate for their mediocre technological competence.     

What Would Confucius Do? – Confucian Ethics and Self-Regulation in Management

We examined Confucian moral philosophy, primarily the Analects, to determine how Confucian ethics could help managers regulate their own behavior (self-regulation) to maintain an ethical standard of practice. We found that some Confucian virtues relevant to self-regulation are common to Western concepts of management ethics such as benevolence, righteousness, wisdom, and trustworthiness. Some are relatively unique, such as ritual propriety and filial piety. We identify seven Confucian principles and discuss how they apply to achieving ethical self-regulation in management. In addition, we examined some of the unique Confucian practices to achieve self-regulation including ritual and music. We balanced the framework by exploring the potential problems in applying Confucian principles to develop ethical self-regulation including whistle blowing. Confucian moral philosophy offers an indigenous Chinese theoretical framework for developing ethical self-regulation in managers. This is relevant for managers and those who relate to managers in Confucian-oriented societies, such as China, Korea, Japan, and Singapore. We recommend further research to examine if the application of the Confucian practices outlined here actually work in regulating the ethical behavior of managers in modern organizations.     

Ethics vs. IT Ethics: Do Undergraduate Students Perceive a Difference?

Do undergraduate students perceive that it is more acceptable to ?cheat’ using information technology (IT) than it is to cheat without the use of IT? Do business discipline-related majors cheat more than non-business discipline-related majors? Do undergraduate students perceive it to be more acceptable for them personally to cheat than for others to cheat? Questionnaires were administered to undergraduate students at five geographical academic locations in the spring, 2006 and fall 2006 and spring, 2007. A total of 708 usable questionnaires were returned including 532 from students majoring in business-related disciplines and 139 from students majoring in non-business related disciplines (37 were undecided). It appears that in terms of intellectual property violations, undergraduate students in general find cheating using IT more acceptable than cheating without the use of IT. It also appears that undergraduate students perceive that it is relatively more acceptable for them to personally cheat when using IT than for others to cheat when using IT, although this is reversed when IT is not involved. No significant differences on these issues were found between undergraduate students having business discipline-related majors and those having non-business discipline-related majors.     

Green Alliances: Are They Beneficial when Regulated Firms are Asymmetric?

Journal of Industry, Competition and Trade - In this paper, we analyze the collaboration between an environmental group (EG) and polluting firms when they are asymmetric in their abatement costs....     

Do Small Innovating Firms Outperform Non-Innovators?

The paper considers the relative performance [along a number of parameters] of a sample of 228 small manufacturing firms categorised by level of innovation. Whilst innovators appear no more likely to have experienced some form of sales or employment growth, they are significantly more likely to have grown more. In other words, the innovators' growth rate distributions are highly negatively skewed. With regards to export intensities, profitability and productivity levels, the findings are less clear. On the whole, the results reported here are similar to those of other small firm studies, yet vary markedly from large firm equivalents; suggesting that the nature of the returns to innovation may be contingent, at least in part, upon firm size. Moreover, the high levels of variation in firm performance should caution us against proffering innovative imperatives. If we are to counsel firms to "innovate at all costs", we must be clear about, and clearly demonstrate, the nature of the returns they may reasonably expect and the processes through which these may be optimised.     

Ethics in Nanotechnology: What’s Being Done? What’s Missing?

Nanotechnology shows great promise in a variety of applications with attractive economic and societal benefits. However, societal issues associated with nanotechnology are still a concern to the general public. While numerous technological advancements in nanotechnology have been achieved over the past decade, research into the broader societal issues of nanotechnology is still in its early phases. Based on the data from the Web of Science database, we applied the main path analysis, cluster analysis and text mining tools to explore the main research fronts and hierarchical structure of these societal issues. We found that the research studies fell into four categories: “General Toxicity and EHS (Environment, Health and Safety),” “Medicine and Cytotoxicity,” “Assessment and Regulation,” and “Environment and Ecotoxicity.” These research studies have disclosed much information about the potential effect of nanotechnology on public health and the environment. Relatively speaking, the studies on the assessment, regulation, preventive solutions, and environmental protection are just emerging. This finding indicates that an abundance of effort should be conducted on these emerging themes to maximize the benefits of nanotechnology while minimizing its potential harm. The implications for various parties in this domain are also presented.     

Barriers to Exporting: What are They and Who do They Matter to?

The international trade literatures on gravity modelling and firm‐level export behaviour have established that nontariff barriers are important impediments to international trade flows. In this paper, we provide fresh evidence on the actual barriers to exports firms face and how they vary with firm‐level characteristics. Our results indicate that the higher the export experience of firms the lower are the trade costs they face. These barriers are not related to other firm‐level characteristics, such as productivity and size, found by the literature to be associated with export market entry. Overall, these results suggest the existence of a process of learning to export whereby firms learn how to cope with export barriers through direct experience in export markets.     

Organizational Humanizing Cultures: Do They Generate Social Capital?

An organizational culture can be defined as "Organizational Humanizing Culture" if it presents the following features: (1) recognition of the person in his or her dignity, rights, uniqueness, sociability and capacity for personal growth, (2) respect for persons and their human rights, (3) care and service for persons around one, and (4) management towards the common good versus particular interests. Current findings and generalized experience suggest that an organizational culture with these features tends to bring about trust and associability, which are basic elements for social capital (a sort of asset embedded in the relationships of individuals, communities, networks or societies).     

Industrial-Relations Practices of Japanese Multinationals and Their Subsidiaries in Canada: Are They Transferable to Canadian Firms?

This paper presents the findings of a comparative study of the industrial-relations practices of thirty Japanese parent companies and their subsidiaries in Canada. Our analysis indicates that differences in the degree of Japanese industrial-relations practices among the parent companies and their subsidiaries in Canada cannot be explained either by cultural or by structural factors. The only meaningful role of the “Japanese” factors in our findings is the high correlation of the degree of Japanese-style industrial relations with the low rates of labour turnover in the Japanese subsidiaries in Canada. As far as the transferability of Japanese industrial-relations practices to Canadian enterprises is concerned, it appears that the enterprise-union structure and the Japanese work ethic-that is, loyalty and close identification with the firm-would be unacceptable to most workers in Canada. The principles in the Japanese industrial-relations system which can be applied to the Canadian scene include better management of human resources, an extensive system of training and education for all employees, and a joint consultative mechanism based on a relationship of trust between labour and management. Résumé Ce mémoire présente les résultats d'une étude comparative traitant des méthodes de relations industrielles de trente sociétés-mères japonaises et de leurs filiales au Canada. Notre analyse indique que les différences en matière de relations industrielles entre les sociétés japonaises et leurs filiales canadiennes ne peuvent ětre expliquées par des phénomènes culturels ou structurels. Selon nos études, le seul rǒle signicatif des caractéristiques “japonaises” se retrouve dans la corrélation élevée existant entre le degré des méthodes japonaises et le faible taux de roulement dans les filiales canadiennes. Il semble cependant que l'application dans l'entreprise canadienne des pratiques de relations industrielles japonaises, entre autres, la structure syndicale et l'éthique de travail qui exigent loyauté et identification étroite avec l'entreprise, sarient inacceptables pour la plupart des travailleurs au Canada. Parmi les principes japonais qui seraient acceptés dans l'industrie canadienne, on retrouve une meilleure gestion des ressources humaines et des programmes complets d'études et de formation à l'intention de tous les employés, de měme qu'un mécanisme de consultation mutuelle fondé sur des rapports de confiance entre les employés et la direction.     

The Economic Contribution of High-Growth Firms: Do Policy Implications Depend on the Choice of Growth Indicator?

Prior studies have defined high-growth firms (HGFs) in terms of growth in firm employment or firm sales, and primarily analyzed their contribution to overall employment growth. In this paper we define HGFs using the commonly applied growth indicators (employment and sales), but also add definitions based on growth in value added and productivity. Our results indicate that HGFs in terms of employment are not the same firms as HGFs in terms of productivity, and that their economic contributions differ significantly. Economic policy promoting fast growth in employment may therefore come at the cost of reduced productivity growth. Although HGFs of different definitions may not be the same firms, young firms are more likely to be HGFs irrespective of definition. This suggests that economic policy should focus on the conditions for new firm formation and early growth of firms, rather than target a particular type of HGFs.