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Using a data set consisting of 315 middle-managers at the district level in the Turkish public sector, we develop a structural equation model (SEM) for assessing the impact of empowerment and stewardship on public service motivation (PSM) through job characteristics. The results demonstrate that stewardship and empowerment are distinct ‘levers’ that managers can use in novel ways to influence PSM; and cultural context may factor into the manipulation of these levers. We find that job-based mediators may not compliment leadership styles and self-generating rewards, but, rather work separately in their appeal to PSM. 相似文献
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David Lowery 《Public Management Review》2013,15(5):731-733
Abstract What satisfies a public servant? Is it the money? Or is it something else, like an interesting and autonomous job, or serving the public interest? Utilizing non-panel longitudinal data from the International Social Survey Program on Work Orientations across different countries for 1997 and 2005, this article examines the effects of a selection of antecedents that are commonly related to job satisfaction. The respondents from different countries were found to share similarities in terms of what satisfies them in their jobs. The emphasis placed on these factors was however found to vary for some countries. 相似文献
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Jeannette Taylor 《International Journal of Human Resource Management》2013,24(10):1919-1933
This study draws upon a small sample of university students in Australia to investigate how organizational preferences are related to different attitudes about work and reward. It extends past sectoral research to analyse both sectoral and organizational differences, and looks beyond individuals who are working in the sectors and organizations, to those who aspire to enter the various sectors and organizations, and therefore is valuable for recruitment. Apart from a few exceptions, the respondents in this survey who intend to enter the different sectors in the near future appeared to be largely motivated by job attributes which are similar to those reported in past studies on the employees in these sectors. 相似文献
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Samuel Aryee Fred O. Walumbwa Reuben Mondejar Chris W. L. Chu 《Journal of Management Studies》2015,52(2):231-252
Grounded in self‐determination and social exchange theories, this study examined two pathways through which overall justice influences job performance. Specifically, we hypothesized need satisfaction as a mediator of the influence of overall justice on intrinsic motivation and trust in organization which, in turn, relate to job performance. Results of structural equation modelling using Mplus revealed that need satisfaction mediated the overall justice–intrinsic motivation relationship as well as the overall justice–trust in organization relationship. We also found that intrinsic motivation mediated the respective influence of need satisfaction and trust in organization on job performance. We interpret our findings as suggesting an integration of need‐based theories of motivation into explanations of the performance implications of justice. 相似文献
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Sjors Overman 《Public Management Review》2016,18(4):611-635
The increased establishment of semi-autonomous agencies in most countries from the 1980s on has been justified by claims of expected improvement in public sector performance. Empirical research to test these claims has been scarce, based on single cases and showing mixed results. This study tests these claims at the macro level in twenty countries using a range of indicators and variables. Overall, we find a negative effect of agencification on both public sector output and efficiency. This refutes the economic claims about agencification. 相似文献
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Romina García-Chas Edelmira Neira-Fontela Carmen Castro-Casal 《International Journal of Human Resource Management》2013,24(3):367-389
To address recent calls in the literature for additional work on the role of high-performance work systems (HPWS) in determining individual outcomes, this study examines the relationship between employees' perceptions of HPWS and intention to leave, as well as the possible mediating role of job satisfaction, procedural justice and intrinsic motivation in this relationship. The model is tested with EQS 6.1, on a sample of 155 engineers from 19 different companies and industries. Results indicate that HPWS is associated positively with job satisfaction, procedural justice and intrinsic motivation. Results also show that only job satisfaction mediates the relationship between HPWS and engineers' intention to leave, whereas procedural justice and intrinsic motivation mediate the relationship between HPWS and job satisfaction. 相似文献
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Hogne Lerøy Sataøen 《Public Management Review》2013,15(3):443-461
AbstractCorporate branding requires organizations to focus on uniqueness and differentiation. At the same time, public institutions must provide equal services in order to gain legitimacy. Hence, corporate branding in the public sector organizations has to handle two concerns simultaneously – securing legitimacy and building reputation. We examine this tension through interviews with communication managers in Norwegian hospitals. Despite large investments in techniques borrowed from corporate branding, the informants were reluctant to talk about branding. Instead, they were more oriented towards the universal character of their hospitals. Four explanations are put forward for why branding has an ambiguous position in Norwegian hospitals. 相似文献
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What role does culture play? A look at motivation and job satisfaction among hotel workers in Brazil
Sally Sledge Angela K. Miles Samuel Coppage 《International Journal of Human Resource Management》2013,24(9):1667-1682
Job satisfaction has been associated with positive organizational outcomes such as increased employee productivity, higher innovation and reduced turnover, all of which are linked to improved firm performance. Motivation is considered to be a primary determinant of job satisfaction. Yet little research has focused on the links between motivation, job satisfaction and the impact of culture in the workplace. This qualitative research uses Herzberg's Two-Factor Theory of Motivation to assess job satisfaction in the Brazilian hotel industry. The results partially support the theory and suggest that culture influences the degree of job satisfaction. 相似文献
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Asri Maharani Gindo Tampubolon 《International Journal of Human Resource Management》2018,29(13):1999-2026
This study aims to investigate the consequences of corporatisation on organisational commitment and to explain the relationship between work values, job satisfaction and organisational commitment. The research was carried out in 54 public hospitals in East Java, Indonesia, applying a multilevel structural equation model to survey data on 1282 workers in those hospitals. Analysis suggests that the longer a hospital has been corporatised, the greater the organisational commitment of its employees. Incentives have positive and substantive association with organisational commitment, while training and resource availability do not. We found that employees in larger hospitals are more committed than those in smaller hospitals and that work values and job satisfaction have a positive and significant relationship with organisational commitment. Our findings shed light on the debate on corporatisation as a lever for improving organisational commitment in public hospitals in developing countries. 相似文献
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The practice of managerial coaching is increasing globally, although there is still comparatively little research into it. Using an online survey, we examined the practice of managerial coaching in Australian organisations through Appelbaum et al.'s Ability Motivation Opportunity framework. A thematic analysis of 580 responses revealed that managers regularly coached their own employees and were motivated by the outcomes they achieved through coaching. Emerging strongly from this research was the delight managers took in seeing their employees transform, as well as improved relationships and the (re‐)building of trust. Furthermore, coaching resulted in employees becoming more innovative and ready for change. However, managers did not always have the opportunity to undertake coaching due to time constraints or their dual role as a coaching manager. We shed further light on the motivation of managers and we offer recommendations for HR departments seeking to foster managerial coaching in their organisations. The key takeaway is that managerial coaching is a powerful approach to leadership. 相似文献
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本文的目的是研究企业中层管理人员工作应激的影响因素。研究以地处上海的企业中层管理者为对象,通过调查问卷搜集资料,然后使用因素分析方法对所得资料进行统计分析。 相似文献
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Xi Wen Chan Thomas Kalliath Paula Brough Oi-Ling Siu Michael P. O’Driscoll Carolyn Timms 《International Journal of Human Resource Management》2016,27(15):1755-1776
Although the direct effects of work–family enrichment on satisfaction are well-documented, previous theoretical predictions and empirical findings of the relationship have been inconsistent. Drawing on social cognitive theory, the current research examined how work–family enrichment contributes to job and family satisfaction by exploring the mediating mechanisms of self-efficacy and work–life balance. This study also empirically validated a new self-efficacy measure using the work–life interface nomological network. A heterogeneous sample of Australian employees (N = 234) from four different organisations responded to two waves of data collection separated by a 12-month interval. Using structural equation modelling, the results of the statistical analysis provided preliminary support for the hypothesised chain mediation model and the newly developed five-item self-efficacy to regulate work and life scale. Specifically, work-to-family enrichment and family-to-work enrichment were positively related to self-efficacy, which in turn had a positive effect on work–life balance. Similarly, work–life balance had a positive impact on job and family satisfaction. Evidence of these relationships over time was demonstrated, thereby emphasising the importance of person–cognitive resources (e.g. self-efficacy) in influencing life outcomes. Validation of the self-efficacy scale also demonstrated robust psychometric properties and criterion validity. Implications of these results were subsequently discussed. 相似文献
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Mabel Yeo 《Public Management Review》2013,15(10):1379-1402
An objective of Singapore’s ongoing public sector reform (PS21) requires agencies to focus on getting the best out of its employees. One way of doing this is by creating a positive leader–member exchange (LMX) relationship, enabling supervisors to motivate their subordinates towards the development of organizational citizenship behaviours (OCBs). This article reports the extent of LMX and relational quality in a public sector agency experiencing PS21 reform and high staff turnover. In addition, we examined the effects of organizational justice perceptions and job satisfaction towards a subordinates’ OCB. A path model was developed to examine the relationships between LMX, organizational justice, job satisfaction, and OCB and tested by applying LMX theory. The path analysis results showed that LMX mediates the relationship between organizational justice perceptions and OCB. The results also showed that one’s job satisfaction led to higher level of OCB. The study findings have implications for theory and practice which have been presented in the discussion section. 相似文献
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Dong Chul Shim 《Public Management Review》2013,15(6):807-829
Abstract Organizational citizenship behaviour (OCB) includes employees' discretionary actions not explicitly recognized by formal reward systems that in the aggregate promote the effective functioning of the organization (Organ, 1988). The present study was the first group-level investigation of OCB antecedents in governmental organizations using the office or bureau, not the government employee, as the primary unit of analysis. The hypotheses foundational to the investigation posited that aggregate employee perceptions of the importance and challenge of work assigned in an office would predict, in part, the degree of overall job satisfaction, and that all three variables would be associated with the level of OCB reported in an office. The present study was conducted with an organizational survey of all employees in geographically dispersed offices of a state government agency. Altogether 2136 usable questionnaires were returned for an overall response rate of 82 per cent and subsequently partitioned into sixty-five distinct office groups. Results based on a multivariate path model suggested that the overall levels of job importance and job challenge in an office had positive relationships with collective job satisfaction and explained over two-thirds of the variability observed. Job satisfaction did not fully mediate the connection of work importance and work challenge to OCB; all three independent measures were linked directly to the amount of OCB reported in these offices (R 2 = .45). One important implication of the study is that OCB may serve as a compensatory mechanism in government offices for the assignment of somewhat inconsequential tasks and responsibilities. 相似文献
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Based on the logic of the job demands-resources model, we argue that work-related factors that demand workers’ resources, such as job overload and organizational constraints, may lead to work–family conflict through emotional exhaustion. Other work-related factors that generate resources for workers, such as job autonomy and task significance, may lead to work–family facilitation through job satisfaction. Analyzing survey data collected from different sources among professional nurses in Taiwan, we use structural equation modeling technique to find support for our hypotheses. Our study complements the work and family literature by demonstrating the mechanisms through which work-related factors may demand or provide workers with resources that lead to work–family conflict and work–family facilitation, respectively. 相似文献
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Knowledge sharing is an employee behavior, critical to organizational success in knowledge‐intensive work environments. This study set out to empirically test the model of knowledge‐sharing motivation designed and presented in this journal by Gagné (2009). The model combines two established behavioral theories, the theory of planned behavior and self‐determination theory, and connects various human resource practices to it. This prospective survey study ( n = 200) in a large expert organization employed structural equation modeling. The results mainly supported the proposed model, with attitudes, autonomous motivation, and sharing norms predicting knowledge‐sharing intentions ( R2 = .69), which predicted knowledge‐sharing behavior ( R2 = .42). We also identified potential ways to modify the model to better suit typical knowledge‐sharing contexts. Implications for practice, with the emphasis on how our findings can benefit and be used by human resource management, are discussed. © 2016 Wiley Periodicals, Inc. 相似文献
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Yvonne Brunetto Rod Farr-Wharton Sheryl Ramsay Kate Shacklock 《Asia Pacific Journal of Human Resources》2010,48(2):212-232
Social capital theory (SCT) is used as a lens for operationalising the impact of one type of workplace relationship — the supervisor—subordinate relationship (measured using leader—member exchange (LMX)) — upon employees' perceptions of work—family conflict (WFC) and in turn, job satisfaction. The analysis distinguishes between different types of employees (professional and non-professional) within different work contexts (public and private sector). A cross-sectional survey design was used to collect data from a sample of 180 police officers and 1064 nurses (898 private sector and 344 public sector employees). The findings show that the supervisor—subordinate relationship predicted 43.3% of police officers' perception of WFC, but only 2.9% of nurses' perception. Moreover, 33.46% of the variance of job satisfaction was explained by employees' perception of LMX and WFC, although the impact was stronger for police officers in particular and public sector employees in general. The implication is that organisations will benefit from promoting effective workplace supervisor—subordinate relationships. 相似文献
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Blake A. Allan Cassondra Batz-Barbarich Haley M. Sterling Louis Tay 《Journal of Management Studies》2019,56(3):500-528
Using job characteristics theory as a framework, we calculated meta‐analytic effect sizes between meaningful work and various outcomes and tested a mediated model of meaningful work predicting proximal and distal outcomes with meta‐analytic structural equation modelling (MASEM). From 44 articles (N = 23,144), we found that meaningful work had large correlations (r = 0.70+) with work engagement, commitment, and job satisfaction; moderate to large correlations (r = 0.44 to ?0.49) with life satisfaction, life meaning, general health, and withdrawal intentions; and small to moderate correlations (r = ?0.19 to 0.33) with organizational citizenship behaviours, self‐rated job performance, and negative affect. The best MASEM fitting model was meaningful work predicting work engagement, commitment, and job satisfaction and these variables subsequently predicting self‐rated performance, organizational citizenship behaviours, and withdrawal intentions. This meta‐analysis provides estimated effect sizes between meaningful work and its outcomes and reveals how meaningful work relates directly and indirectly to key outcomes. 相似文献