基于IMC理论的动态营销能力构建

复杂的动态竞争环境对企业的营销实践提出了更高要求。基于整合营销传播理论的动态营销能力构建,是以创新能力、反应能力及关系能力为核心能力特征的动态资源,是持续获取企业良好营销绩效的重要来源。增强组织对环境变化的敏感性与适应性,可以提升企业的反应能力,剖析利益相关者需求并关注其变动可以实现与之的良好关系,个人与组织的知识管理,有利于提升企业的创新能力。三种能力互相作用,形成动态营销能力不断提升的推动系统。     

Green marketing as an environmental practice: The impact on green satisfaction and green loyalty in a business-to-business context

Many companies have developed a green marketing strategy, aimed at promoting and selling green environmental products. While the majority of articles on this topic report on studies in a business-to-consumer setting, this research focusses on the impact of green marketing strategies on the satisfaction and loyalty of professional buyers in a business-to-business setting. Hypotheses were tested with survey data from 148 Dutch professional purchasers in the cleaning industry. The results emphasize the impact and importance of product quality, product price and corporate image. The most notable and strong impact on satisfaction and loyalty was found for the salesperson expertise.     

Factors affecting corporate environmental strategy in Spanish industrial firms

During the last 30 years, environmental issues have become very important for governments, consumers and companies. Firms, aware of their environmental responsibilities, have started to show an important commitment to society and the natural environment, developing environmentally friendly strategies. However, the factors that determine the choice of environmental strategies are still unclear. They range from ethical motivations to social, legislative and competitive factors. This study analyses the main antecedents that influence firms' ecological behaviour, distinguishing between environmental orientation and environmental strategies. The hypotheses proposed in this study are analysed by means of a structural equation model on a sample of 235 industrial firms. The results reveal that competitive motivations and management commitment are the most important factors explaining why firms incorporate environmental issues into their strategic planning process. Moreover, management commitment is a critical factor for firms because managers' perception about customers' ecological concern directly influences firms' environmental behaviour. Copyright © 2008 John Wiley & Sons, Ltd and ERP Environment.     

建筑企业低碳动态营销能力构建

本文在西方学术界所提出的动态营销能力概念基础上,针对建筑行业提出了低碳动态营销能力概念,将其划分为低碳产品研发跨部门管理流程、低碳顾客关系跨部门管理流程和低碳供应链跨部门管理流程这三个维度,将环境不确定性作为调节变量首次在建筑行业研究低碳动态营销能力与市场绩效的作用关系,并以武汉市185家建筑企业为样本对其进行了实证检验。研究发现,建筑企业低碳动态营销能力对市场绩效有显著正向影响,环境不确定性在建筑企业低碳动态营销能力与市场绩效之间发挥着正向调节作用。     

会议营销:中小企业营销方式的新选择

在中小企业的营销管理中,找到适合中小企业实际情况的营销模式是其营销成功的关键。会议营销是适合中小企业实行的一种营销方式。本文分析了会议营销的概念、特征,并提出了中小企业实行会议营销需要注意的问题和方法。     

Marketing challenges and organic farming in India—Does farm size matter?

The growing health consciousness among the consumer and increasing awareness about organic food has led numerous opportunities for organic producers. Along with opportunities, there also arise challenges; thus, the main purpose of this study is to explore the marketing challenges faced by the organic and conventional farmers in India. The study also aims to examine the differential association of the marketing challenges on various farm sizes. The sample comprised 400 Indian farmers including both conventional and organic producers. A sequential form of mixed‐method design, that is, qualitative–quantitative, was applied. In the first phase, an exploratory study was convened to find out the marketing challenges among organic and conventional farmers. In the second (quantitative) phase, binomial and multinomial logistics regression was applied to ascertain the differential impact of the marketing challenges on the type of farming and different farm sizes. The results of the qualitative analysis revealed six major marketing challenges faced by the farmers, namely, lack of warehousing facility, lack of price information, inadequate demand for crop, costly transportation, market price variations, and lack of government support. The results suggest there are significant differences in the marketing challenges faced by the conventional and organic farmers across farm sizes. This study is among the few to examine the marketing challenges of organic and conventional farmers in a developing country such as India. The findings will help different stakeholders to frame policies and build strategies to promote organic farming, which will lead to sustainable and responsible consumption in India.     

Corporate environmentalism strategy in the Spanish consumer product sector: a typology of firms

In recent years, the protection of the environment has gained a growing importance. Accordingly, small and large firms have become aware of their responsibility and begun to develop environmental strategies as an enterprising challenge. In such a situation, this study describes firms' environmental orientation and its impact on the design of corporate and marketing strategies in the Spanish consumer product sector. The purpose of this paper is to identify different groups of firms according to their environmental behaviour. The information was obtained through 81 personal interviews with firms in the final consumer product sector. With the data obtained we have conducted several exploratory and confirmatory factor analyses and a cluster analysis. Findings have proved that there is a specific firm type characterized by certain variables: influence of external forces; environmental orientation; corporative and marketing strategies; size; macro‐sector and, if existing, the environment department. Copyright © 2006 John Wiley & Sons, Ltd and ERP Environment.     

企业市场营销理念辨析

营销理念是企业营销活动的指导思想,是有效实现市场营销功能的基本条件。营销观念贯穿于营销活动的全过程,并制约着企业的营销目标和原则,是实现营销目标的基本策略和手段。市场营销理念正确与否,直接关系到企业营销活动的质量及其成效。本文对现代企业的营销理念的一些基本问题进行辨析,尤其是将其与企业文化结合的研究,对企业营销实践具有指导意义。     

不确定环境下的创业导向、创新和营销能力演化——基于河北BS型材公司的案例研究

营销能力是战略营销理论研究中的一个重要方面,对转型期的中国制造业企业营销能力的研究具有十分重要的理论意义和现实意义。本文通过对河北BS新型建材有限责任公司的个案研究,认为在不确定环境下,创业导向是营销能力的关键驱动因素,组织只有通过创新才能够促使营销能力不断演化。在营销能力演化的过程中,组织必须不断地投资,不断地为组织输送新鲜血液,并通过营造组织的学习气氛,从而达到优秀和卓越。     

做“亮”工业品营销 培育可持续营销竞争力

中国是一个注重情感沟通的国度,合作讲究"关系",先"义"后"利",这导致工业品营销在过去的二十几年里,"灰色营销"在扮演着重要角色。本文解析了灰色营销及其危害后,提出了建立健康的关系营销、实施品牌战略等重要策略来扼制灰色营销问题。     

Marketing strategies in the age of sustainable development: Evidence from the food industry

In this paper we investigate characteristics and drivers of sustainability marketing strategies. Based on an empirical study in the food industry, we identify four sustainability marketing strategy types with distinctive characteristics (performers, followers, indecisives and passives). Consumers are one of the main drivers of sustainability marketing strategies. Depending on the sensitization of consumers to socio‐ecological problems, the perceptibility of socio‐ecological qualities, the individually perceived net benefits and the availability of sustainable alternatives, we argue that the typology and drivers apply to non‐food industries as well. Furthermore, we find that the incorporation of social and ecological aspects into marketing strategies also depends on the market segment in which the company competes: companies that are positioned in the premium or quality segment are more inclined to take an active stance on sustainability marketing than companies that compete in the price segment. Copyright © 2009 John Wiley & Sons, Ltd and ERP Environment.     

Determinants of price mark‐up tolerance for green electricity – lessons for environmental marketing strategies from a study of residential electricity customers in Germany

This paper develops hypotheses on the effects of various attitudinal and perceptual variables as well as socio‐demographic characteristics of residential electricity customers on an individual's willingness to pay a mark‐up for electricity generated from renewable energy sources compared with the price due for electricity from conventional sources. The hypotheses are tested with data from a standardized telephone survey of 238 household electricity consumers in Germany. 53.4% of the participants are willing to pay a mark‐up for green electricity. 26.1% report a price tolerance equal to a 5–10% increase in their current electricity bill. Binary logistic and ordinal regression analyses indicate that price tolerance for green electricity is particularly influenced by attitudes (1) towards environmental issues and (2) towards one's current power supplier, (3) perceptions of the evaluation of green energy by an individual's social reference groups, (4) household size and (5) current electricity bill level. The findings are used to derive suggestions for energy related informational activities of public institutions, green marketing strategies of energy companies and future consumer research regarding demand for pro‐environmental goods. Copyright © 2009 John Wiley & Sons, Ltd and ERP Environment.     

关系营销视角下的供应链管理分析

建立战略伙伴关系是供应链管理的重点,供应链上下游的企业之间要建立一种长期稳定的、信任与合作的伙伴关系,而关系营销则是供应链上各企业之间合作的保障。本文主要分析了关系营销在供应链管理中的作用和建立良好供应链关系品质的影响因素,并提出了关系营销视角下的供应链管理策略。     

浅谈钢材贸易企业的出口营销渠道研究

国内外理论界对出口营销渠道的研究大都是从一般的角度出发来研究企业的出口营销渠道策略,很少有专门针对钢材贸易企业的出口营销具体渠道模式方面的研究。     

关系营销在企业营销活动中的应用

本文通过分析关系营销与传统的交易营销的区别,指出企业必须重视关系营销并提出了具体的营销策略。     

电子商店的营销策略

随着信息技术与网络的发展，网络正成为一个低成本，接触面广的营销渠道，这对于企业意义重大，尤其在竞争激烈的如今，所以，如何建立一个网上商店并使它醒目，吸引人是每个企业急需解决的问题，本文讨论这个问题并试图在电子商店的营销策略方面提出一些建议。     

Characteristics of research on green marketing

This paper aims to describe and analyze the main characteristics of articles on green marketing published in the most relevant journals within the period 1993–2003, in order to determine the evolution of this current issue of research over recent years and improve our understanding of this subject. We built up a database with 112 articles on green marketing and we have explored the topic, the methodology and the techniques of analysis, as well as other relevant aspects of the research. In order to complete this analysis, we made a review of articles published in two journals specializing in environmental management: BSE and CSREM. In this way, this paper offers practical help to those who are beginning research on this topic because the results will help us to determine what still needs to be investigated in this topic and hence propose a research agenda for the coming years. Copyright © 2007 John Wiley & Sons, Ltd and ERP Environment.     

我国第三方物流企业的营销新策略探索

我国大多数的中小规模第三方物流企业仍然处于低水准运作的状态,传统物流企业服务营销意识薄弱,为提高我国物流企业效率,增强我国物流企业在国际上的竞争力,中国现代物流企业必须加强营销意识．实施正确的市场营销策略。通过对传统物流营销方法的评析．结合物流企业的实践,对我国第三方物流企业的营销新策略进行了分析。     

Empirical analysis of determinants of adoption of proactive environmental strategies in India

Proactive environmental strategies are beyond extant laws and it is important to understand why companies go beyond compliance. The paper discusses motivations behind their adoption of proactive environmental strategies in India. The research results show that institutional pressure is the most significant determinant of adoption of proactive environmental strategies. Other factors such as managerial attitude, business case of environmental investments and productivity enhancement initiatives are also significant. Based on the research findings, the paper proposes some important managerial implications in connection with adoption of proactive environmental strategies. Copyright © 2009 John Wiley & Sons, Ltd and ERP Environment.